Welcome Home to CDI

We hope you all had a great summer and are looking forward to starting the new year off with us. Please find enclosed a

welcome package we have provided for your reference. Enclosed are the following: Emergency/Important Contact Numbers Lease Information and Reminders Referral Fees Online Rent Payment FAQ Maintenance Requests and Reminders Package Information USC Campus Map Moving, Storage, and Supplies Information Furniture Stores/Rentals

As the premier housing provider in the USC area, we are dedicated to making your experience as one of our tenants, a memorable one. CDI Management strives to create not only a luxury living environment, but our own family as an extension of the USC community. We take pride in catering to your needs and helping students establish a secure, lavish home away from home.

Our friendly staff is here for you, and we encourage tenants and parents to

come visit us in the office anytime. Please feel free to contact one of our onsite resident managers, all of whom are knowledgeable, responsible, and enthusiastic members of our team. They are available to provide you with necessary information and news via email, bulletins, and of course word of mouth. It is their main job to ensure that our properties are well kept and function at their highest potential.

Our priority is that your experience and service with CDI Management will be nothing short of outstanding. If you have any comments or suggestions as to how we can better accommodate you, we’d love to hear from you. From all of us at CDI Management, we welcome you back to school and wish you a successful, safe, fun and memorable school year! Go Trojans!

Sincerely, The CDI Management Staff

Important Phone Numbers

CDI MANAGEMENT (213) 748-4234

EMERGENCY & UTILITIES

POLICE NON-EMERGENCY

(877) 275-5273

FIRE DEPARTMENT NON-EMERGENCY (213) 485-6215

USC DEPT. OF PUBLIC SAFETY (213) 740-4321

USC CAMPUS OPERATOR (213) 740-2311

THE GAS COMPANY (800) 427-2200

DEPT. OF WATER AND POWER (800) 342-5397

TIME WARNER CABLE CUSTOMER SERVICE (888) 892-2253

MIGUEL AGUIRE – TIME WARNER CABLE REPRESENTATIVE 323.216.9134

CAMPUS CRUISER (213) 740-4911

FOR LOCKOUTS AND NON-EMERGENCY SITUATIONS, PLEASE CONTACT YOUR

RESIDENT MANAGER FIRST!! THOSE NUMBERS WILL BE PROVIDED UPON MOVE-IN. IF THEY ARE UNAVAILABLE, PLEASE CALL 213.342.1142

IF MANAGEMENT IS UNAVAILABLE

YOU CAN CALL THESE VENDORS BUT YOU WILL BE RESPONSIBLE FOR ALL CHARGES CALL DON’S LOCKSMITH – 213.388.9009 -OR- 213.880.1328

ZAPATA LOCKSMITH – 213.747.7165 JET ROOTER/PLUMBER – 562.693.1573

REMINDER

Rent is due on the 1st of the month. Late rent will be subject to a 6% fee.

Please make checks payable to the

building you live in and include your apartment number

on your check. For example, if you live in The Spot, unit #5, make your check payable to

“The Spot” #5.

Moving Out Procedures 1. Please contact the office via telephone or email and let us know ahead of time what date you will be completely out of the apartment. The deadline date is on or before July 31st,. This is the very last date you can be in the unit. All of the items in your unit must be removed on or before that date. We are not responsible to move or dump any items left in the unit. You will be charged extra if items are left in the unit that we have to trash. Please note that you must vacate the unit NO LATER than July 31st. **NOTE: PLEASE MAKE SURE TO CLEAN OUT THE REFRIGERATOR BEFORE YOU LEAVE. SPOILED FOOD WILL ROT AND DESTROY THE REFRIGERATOR. PLEASE REMEMBER TO CLEAN EVERYTHING OUT**

2. When you have fully vacated the unit, please contact us as soon as possible to schedule a walk-through of the apartment. You can be there if you would like but you do not have to be present when we conduct the walk-through. We take pictures and do an assessment of the condition of the unit at that time. If you would like a walk-through prior to move out, please contact our office in advance. All repairs will be itemized and a copy of the work done will be sent to you with your refunded security deposit balance.

3. Upon move out, you MUST return your keys and garage remote to our office, and sign out in person. If you do not return the keys and remote, you will not be considered vacated. Until all items are returned to the office, you will continue to be accountable for rent, which will be deducted from your security deposit. In short PLEASE SUBMIT YOUR KEYS DIRECTLY TO THE OFFICE. 4. Utilities Shutdown: Please make sure that prior to turning over the keys that you call the Department of Water and Power as well as The Gas Company to shut off your service. Please make sure that you tell them the date you would like service to be shutoff is July 31st. (If you live at The Mirage or The Pointe, there is no gas bill so you don’t have to call The Gas Co. to cancel, only DWP)

5. Time Warner Cable Shutdown: Please make sure to call and cancel your cable about a week prior to move out. They will give you a date that they will be coming to pick up the cable and modem boxes. You are responsible to meet the cable guy at your apartment so they can come pick up the cable box from you and issue you a receipt. You must have your receipt in order to get your deposit back. We are not responsible for the cable boxes and we are not available to open the doors for the cable people. It is your responsibility if you leave the cable boxes in the apartment.

6. Forwarding your mail: Please make sure to forward your mail to your new mailing address. You can do so by picking up a mail forwarding card in our office, or visit any post office and fill out a card that indicates where to forward mail to. Then simply drop the card into any mailbox or return to any post office.

7. Security Deposits: Within 21 days from the end of the lease term, we will issue back your security deposits. The addresses that we have on file from the Parental Guarantee Form are the addresses we will be sending them back to unless you provide us with a different address. The security deposits will be returned to those who we have received deposits from. If there are specific details or changes in addresses that we need to know about, please contact us. 8. Furniture: Please make sure to remove ALL furniture from the unit. There should be nothing left in your unit at all when you leave. You will be charged for the removal of any furniture left in your unit.

LOOKING TO MAKE SOME EXTRA MONEY???

TELL YOUR FRIENDS ABOUT CDI MANAGEMENT AND

WE WILL GIVE YOU

$300 CASH FOR EACH NEW SIGNED

LEASE THAT YOU REFER!!!

PPAAYY YYOOUURR RREENNTT OONN--LLIINNEE NNOOWW!! CCCDDDIII MMMaaannnaaagggeeemmmeeennnttt has teamed up with PayLease Inc. to streamline our rent collection! You can now eliminate the burden of mailing your lease payment every month! Through PayLease, you will now be able to pay your lease payments via credit/debit card or an e-check from your checking or savings account. You can make a one-time payment at www.uscspots.com/payment or sign up to have your payments automatically withdrawn each month. It’s that easy! No more hassle and no more late payments. FFFeeeeeesss:::

• E-check (ACH) debit from checking/savings account: $1.00 per transaction • VISA/MasterCard/Discover (Debit or Credit Card) - 2.5% per transaction

WWWhhhyyy ssshhhooouuulllddd III uuussseee PPPaaayyyLLLeeeaaassseee???

• Eliminate the cost of postage and handling of lease checks • Ability to make payment with a credit card and earn more rewards including mileage points and cash

back incentives • Customize payment notification reminders for upcoming payments • Flexibility of choosing the day of debit payment allows for better money management • Automatic payment eliminates late payments. One late fee can be more than over 2 years of PayLease

Transaction fees!

HHHooowww dddooo III sssiiigggnnn uuuppp??? In order to sign up, please go to www.uscspots.com and click on the “Pay Rent” button on the home page. It will ask you to enter in the address for which you are making payments for and then will link you to that property in the system. Once you are logged in, select “Make Payment” to make a payment or “Automatic Payments” to set up an automatic debit each month. It’s that easy! HHHooowww dddoooeeesss PPPaaayyyLLLeeeaaassseee wwwooorrrkkk??? Once you are a member of PayLease, you can go to www.uscspots.com and make payments to your property manager with either a credit card or a debit from your checking account. Standard processing takes 2-3 business days for a payment to process to your Property Manager. If you select ExpressPay, your payment will be processed for next business day deposit. Your Property Management Company is notified of your payment initiation date and time. Business days include Monday-Friday excluding weekends and holidays. It is important to remember these processing times when making a payment ON TIME. IIIsss ttthhheeerrreee aaa cccooonnntttrrraaacccttt ooorrr cccaaannn III cccaaannnccceeelll aaattt aaannnyyy tttiiimmmeee??? With PayLease there is no contract. PayLease is an option for you to make your lease payments easier. If you opt to be a member of PayLease and still send in a paper check, you will not incur any monthly fees for not using the service. Fees are incurred only when you process a payment.

Questions? Please contact a PayLease Representative at (866) 729-5327 or at support@paylease.com __________________________________________________________________________________________________ PayLease Inc. 5790 Miramar Rd. Ste 201 San Diego, California 92121 Toll Free: (866) 729-8629 Fax: (866) 492-2883 Email: support@paylease.com

Please inform CDI Management of ALL maintenance requests as they arise. We are here to make sure your

stay with us is as pleasurable as possible, so please let us know if you need anything.

TO MAKE A REQUEST, SIMPLY LET US KNOW BY ANY OF THE FOLLOWING METHODS…

1. EMAIL US – INFO@USCSPOTS.COM 2. FILL OUT A MAINTENANCE REQUEST FORM ONLINE – WWW.USCSPOTS.COM 3. CALL THE OFFICE – 213.748.4234 4. STOP BY THE OFFICE

IMPORTANT MAINTENANCE REMINDERS:

1) DO NOT PUT ANY CHEMICALS DOWN THE DRAINS (THIS INCLUDES DRAIN-O, LIQUID PLUMBER, RED DEVIL, ETC).

2) IF YOU EVER HAVE A DRIPPING FAUCET, PLEASE LET US KNOW IMMEDIATELY BEFORE THE PROBLEM ESCALATES.

3) IF YOUR UNIT IS EQUIPPED WITH A DISHWASHER, PLEASE MAKE SURE TO ONLY USE DISHWASHING DETERGENT. DO NOT USE DISH SOAP.

4) PLUNGERS ARE ALWAYS AVAILABLE IN LAUNDRY ROOM IF NEEDED (PLEASE JUST RETURN AFTER USE).

Package Information

• Packages may be shipped directly to your apartment or to our office

• Most delivery drivers are familiar with our apartments and as a precaution, they will bring packages to our office rather than leaving them outside of your building.

• To prevent any possible issues, we always recommend putting our office address with your name:

*Your Name* CDI Management

1102 W. 29th Street #1 Los Angeles, CA 90007

• You will receive an email notification within minutes of

delivery.

• Packages can be picked up from our office during normal business hours: Monday to Friday - 9:00am to 5:00pm.

TO URBNMRKT CAFE,3434 SOUTH GRAND,CAMPUS DEVELOPMENT AND FACILITIES

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Marks Tennis Stadium

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Café 84

Cromwell Field

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Doheny Library

Dornsife Neuro.

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University Club Stoops Hall

Fisher Museum of Art

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Hancock

Lewis

Town & Gown

Hubbard

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Seaver Science

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Social Work

Student Union

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United University Church

FireStation#15

University Gardens

Religious Center

University Village

Food Court

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Hebrew Union McAlister Soccer Field

HillelJewish Center

32nd Street/USC Magnet

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Athletics Libraries Parking

Dining Galleries, Lectures & Performances

ResidentialGeneral Information: (213) 740-2311 or www.usc.edu | Public Safety, Security and Emergency: (213) 740-4321

MOVING, SHIPPING, & SUPPLIES

Storage, Moving, & Hardware A Better Way to Move

(800) 661-6683 Top rated movers in Los Angeles – Call for free estimate

Public Storage Company

1702 South San Pedro Street (888) 716-1905

Full Service Pick-up and delivery of your stuff.

Movers For Less (866) 331-3343

www.moversforless.net

U-HAUL 1600 South Western Avenue @ Venice, Los Angeles

(213) 731-3171 Open 7 days for the rental of Trucks, Trailers, Hitches, Boxes, Propane, Carpet cleaners.

Box-n-Go Storage

www.box-n-go.com (877) 269-6461

Storage units delivered directly to your apartment

Campus Storage (877) 992-2678

Provide FREE movers for in-room pickup and delivery

Home Depot 1675 Wilshire Blvd @ Union

(213) 273-8464

Shipping, Packaging, & Copying

FedEx 3333 South Grand Avenue

(800) GO-FedEx

THE UPS STORE 2202 Figueroa Street

(213) 749-1249

Kinko’s 2723 Figueroa Street

(213) 747-8341

Note: There is also a Kinko’s on campus, located just below the Bookstore (entrance is down stairs, outside next to the floral shop). The hours here are limited.

School & Office Supplies

Staples 1701 Figueroa Street

(213) 746-6330

Office Depot 2020 Figueroa Street

(213) 741-0576

USC Bookstore 840 Childs Way, Ste. 401

(800) 447-8620

feel right at homeRent a furnished apartment . . . and all you have to do is unpack!

Basic furniture package includes:

CDI Management, Inc.3225 South Hoover Street, Suite B-2 I Los Angeles, CA 90007Office: 213.748.4234 I Fax: 213.748.2234info@USCstudenthousing.com I www.USCstudenthousing.com

Special Pricing for CDI Tenants Only

just$119/mo

No Deposit, No Credit Check, No Delivery Fee and Free Installation.

n Sofan Cocktail Tablen Deskn Choice of Queen or 2 Twin Beds

n Dresser with Mirrorn Nightstandn 2 Lamps

Ask about electronics, housewares and other items to make your apartment feel like home.

FURNITURE STORES

SoCal Student Mattress www.socalstudentmattress.com

Ikea

600 N San Fernando Blvd, Burbank, CA 91502 (818) 842-4532

20700 S Avalon Blvd, Carson, CA 90746

(310) 527-4532

Target 735 South Figueroa Street

Los Angeles, CA 90017 (213) 330-4543

Bed Bath & Beyond 142 S San Vicente Blvd Los Angeles, CA 90048

(310) 652-1380

1557 Vine Street Los Angeles, CA 90028

(323) 460-4500

Pier 1 Imports 5711 Hollywood Blvd

Los Angeles, CA 90028 (323) 466-3443

Leslie’s Furniture

2518 South Catalina Street Los Angeles, CA 90007

(323) 766-2672

LA Furniture Store 606 N Western Ave

Los Angeles, CA 90004 (323) 461-1001

Vermont Furniture

2330 South Vermont Avenue Los Angeles, CA 90007

(323) 737-0288