Welcome! European Chapter Leaders Forum

October 6-8, 2006Intercontinental Grand Hotel

Paris

Introductions

Thank you to our sponsors

• Gain deeper knowledge and understanding of MPI’s Strategic direction

• Increase awareness of the tools and resources available to you as leaders

• Share best practices• Put into practice a membership plan that

will help you develop your chapters• Anything else?

Meeting Objectives

AgendaSaturday 7th of October

9.20 – 9.45 MPI News

9.45 – 10.30 Feedback Leaders

10.30 – 11.00 Coffee Break

11.00 – 11.30 Compliance

11.30 – 12.00 Certification programmes

12.00 – 13.30 Lunch

13.30 – 15.15 Break out sessions:

President-President Elect

VP Education

VP Membership

15.15 – 15.30 Break

15.30 – 17.00 Promotion MPI Products

19.00 Meet in the lobby for departure for dinner

AgendaSaturday 7th of October

AgendaSunday 8th of October

9.00 – 9.15 Recap of the previous day

9.15 – 10.15 European Council update

10.15 – 10.45 Hot topics discussion

10.45 – 11.00 Break

11.00 – 12.00 Hot topics

12.00 – 12.15 Recap Forum

12.15 – 14.00 Lunch and departures

MPI News

European Office

• Didier Scaillet

• Joyce Dogniez, CMM, Director of European Operations

• Hannah Pattison, Manager of European Operations

• Flore Fesquet, Chapter Relations Manager

• Bianca Manteuffel, student intern

Membership update

Membership Objective

• 1,883 members by June 2007 in Europe

• 75% retention rate

• 660 New members

• Maintain 50/50 balance

EMEA Membership

Europe WideYear End Membership Target: 1883 Actual to date : 1617Year End New Membership Target: 660 Actual to date : 83

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Membership

Goal

EMEA Membership Breakdown

Total EMEA Membership: 1617

1

1

9

84

752

770 Lifetime

Retired

Faculty

Student

Supplier

Planner

Retention Rates

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Retetion Rates

Retention Goal

EMEA Average: 73.81% (does not include Spain, At Large Africa, At Large Europe)

Overview chapters 2005 - 2006September 2005 March 2006    

BelgiumRetention & Recruitment Belgium Recruitment Norway -

United KingdomRetention & Recruitment United Kingdom Retention Sweden =

Denmark Recruitment Denmark OK Germany -

Netherlands Recruitment Netherlands Recruitment Belgium ++

Norway Retention NorwayRecruitment & Retention United Kingdom ++

Sweden Retention Sweden Retention Netherlands +

France-Switzerland Retention

France-Switzerland Recruitment

France-Switzerland =

Germany Recruitment Germany Recruitment Finland -

Italia OK Italia OK Italia =

Finland OK FinlandRecruitment & Retention Denmark ++

Overview chaptersJune 2006

Norway Recruitment and Retention

United Kingdom Retention

Sweden Retention

Netherlands Recruitment

Germany Recruitment

Belgium Recruitment

Finland Recruitment

France - Switzerland Recruitment

Spain OK

Italia OK

Denmark OK

Recruitment analysis per chapterTarget 2006-2007

Per month Jul Aug TotalExpected total YTD

Total year end membership target

Current membership total

Belgium 46 4 0 0 0 8 118 97

Denmark 58 5 1 3 4 10 168 149

Finland 25 2 1 1 2 4 68 59

France-Switzerland 66 6 1 0 1 11 185 147

Germany 89 7 2 1 3 15 247 196

Italia 70 6 4 4 8 12 193 161

Netherlands 84 7 6 3 9 14 233 207

Norway 22 2 0 0 0 4 57 47

Spain 24 2 4 2 6 4 91 98

Sweden 33 3 0 1 1 6 98 83

United Kingdom 119 10 3 7 10 20 340 287

At Large Europe 22 2 3 0 3 4 79 82

At Large Africa     0 1   0 6 4

Total 660 55 25 23 48 110 1883 1617

Retention analysis per chapterRetention AVG 2005-2006 Target

Jul Aug Average

Belgium 72.99% 75% 73,96% 73,20% 73,58%

Denmark 79.56% 75% 85,98% 88,68% 87,33%

Finland 73.17% 75% 73,08% 72,55% 72,82%

France-Switzerland 77.57% 75% 73,61% 72,92% 73,27%

Germany 74.62% 75% 75,49% 73,91% 74,70%

Italia 78.54% 75% 77,93% 77,14% 77,54%

Netherlands 79.39% 75% 83,98% 84,70% 84,34%

Norway 62.79% 75% 55,93% 54,24% 55,09%

Sweden 67.16% 75% 67,57% 69,86% 68,72%

United Kingdom 67.11% 75% 69,96% 71,43% 70,70%

Spain 0.00% 75% 0,00% 0,00% 0,00%

At Large Europe   75% 22,86% 25,71% 24,29%

At Large Africa   75% 8,33% 0,00% 4,17%

Total   75% 59,13% 58,80% 73,81%

New Membership categories• Corporate Meeting Professional • Association/Non-Profit Meeting Professional • Government Meeting Professional • Supplier Meeting Professional • Meeting Management Professional – a person who is

a sole proprietor of, or is employed or engaged by, a meeting management company. They provide meeting services including strategic and financial management and/or professional meetings management services to multiple clients. The applicant must specify whether their job responsibilities are primarily planning or supplying based on where they spend 51% or more of their time.

Membership categories

• So far 133 European members have verified their membership category (out of 2126 across the association)

MPI Member Solutions

• So far 118 European members (2921 across the association) have done their skills assessment:– 9 Association/Non-Profit Meeting Professionals– 34 Corporate Meeting Professionals– 33 Meeting Management Professionals– 31 Supplier Meeting Professionals– 11 Students – 0 Faculty – 0 Lifetime members– 0 Retired members

CultureActive Tool

• So far only 21 European members have completed the CultureActive Tool (185 across all membership)

• Train the trainer programme

Chapter news

• MPI Spain Chapter has already reached it’s 100th member

• Quarterly conference calls with Presidents and Presidents-Elect

• Many requests for new chapters: Greece, collaboration in the Middle East, …

European CouncilPresident: Sebastien Tondeur, MCI Group (CH)Members: Angelique Lombarts,

AloaConsultancy (NL)Elling Hamso, European Event

ROI Institute (N)Karen Walters, Hiltons of London (UK)Pier Paolo Mariotti, European

Academy Bolzano (IT)Gerrit Jessen, p'concept Berlin (DE)

News & Updates

• IBOD Meeting in Europe (October 6-7, 2006)– Paris, France

• Budget for Procurement Research approved

FutureWatch 2007

• Last year 1,268 people participated in the questionnaire

• We need your help to get more European specific results for FutureWatch 2007!

In the footsteps of Hans Christian Andersen and the ugly duckling

and the little mermaid or…

… of Arne Jacobsen and Jørn Utzon, Hans J. Wegner or

even Finn Juhl

• Enjoy the fine architecture of the new Opera House

• Live the full experience at the Wallmans Nöjen

Education at the Bella Center

PEC – Europe 2007, Copenhagen Denmark

• Educational sessions for all:– Keynote speaker: Mads Ovlisen former COB

of Novo Nordisk and now board member of the United Nations Global Impact Committee

Vi ses i København!

18 – 20 March 2007

Feedback and questions

Ed the networker!

Compliance

Compliance current timings• 1 April Board members elected• 15 June Chapter Operations Form

Bonding form• 1 Aug 1st half of Education Plan

Budget for fiscal yearBoard meeting datesBusiness plan Strategic plan Membership plan (not mandatory)

• 1 October Financial statements past year• 1 January 2nd half of Education plan

CMP / CMM best practice

Pier Paolo Mariotti, CMP, CMM

Break out sessions

• Presidents – Presidents Elect: Chopin Room

• VP’s Membership: Massenet Room

• VP’s Education: Charpentier Room

• VP’s Membership & VP’s Education: Massenet Room

Hungry?

MPI Products

• MPI Member Solutions

• CultureActive Tool

• FutureWatch

• EventView

• …

Sunday 7th of October

Welcome back!

Recap of Saturday

AgendaSunday 8th of October

9.00 – 9.15 Recap of the previous day

9.15 – 10.15 European Council update

10.15 – 10.45 Hot topics discussion

10.45 – 11.00 Break

11.00 – 12.00 Hot topics

12.00 – 12.15 Recap Forum

12.15 – 14.00 Lunch and departures

European Council update

Sebastien Tondeur,

President European Council

European CouncilPresident: Sebastien Tondeur, MCI (CH)Members: Angelique Lombarts,

Aloa Consultancy (NL)Elling Hamso, European Event

ROI Institute (N)Karen Walters, Hiltons of London (UK)Pier Paolo Mariotti, European

Academy Bolzano (IT)Gerrit Jessen, p'concept Berlin (DE)

European Council• Strategic Advisor to the Board,• Represent the voice of Europe on the

International Board,• European Committee,• European Business Plan driver.

Natural development for Chapter Leaders, Application – January 2007.

06/07 Quantitative TargetsDevelop, communicate and possibly consolidate the Chapter activities to increase visibility, best practice exchange, and membership development and to reach the European objectives of 75% of retention and a recruitment of 660 members, which will bring European membership up to 1841 members by June 30th 2007.

06/07 Objective 1Provide a strategic recommendation to the

Board on the growth strategy: qualitative and quantitative. We will cover areas such as:

– Administration staff strategy (central vs. decentralisation),

– Localisation of marketing of MPI products and associated collateral.

06/07 Objective 2

Formalise, document and recommend a methodology for best practices exchange to support chapter development and management.

06/07 Objective 3

Recommend how to support and further develop and promote MPI’s products:• MPI Member Solutions • CultureActive Tool launch• Procurement research • Event View (focus on Europe)

06/07 Objective 4

Review the grant applications submitted to the MPI Foundation Europe and make relevant recommendations to the MPI Foundation Projects Committee.

MPI Europe Update:

• Marketing Grant Applications

• MPI Foundation

• Strategic Partnership

Marketing Grant Applications• Recommended by the European Business

Plan to increase membership recruitment and retention

• Part of MPI European budget• European Council approved 24.921€ in grants

for European chapters to assist with membership growth in Belgium, Denmark, France-Switzerland, Germany, Spain, Italy, Norway, Netherlands, Sweden.

• Annual submission - by 15th July

MPI Foundation• Chapter grant programme

• US$ 5,000 per year per chapter

• Monthly application process

• Guidelines and application in binder

• Not for operational activities but innovative projects

• Hurry up!

Strategic Partnerships• European Partnership programme has

been finalised with 10 European Partners:– New partners: Montreux Music & Convention

Center, Intercontinental Hotels Group– Center Parcs Europe, EIBTM, IMEX, MCI,

RezidorSAS, Starwood, Toronto Unlimited, VisitLondon

– Provide structural funding (€150,000 per year) to the European Operations

Hot topics

Hot topics continued

What have we accomplished?

Thank you!