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WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014

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Page 1: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

WELCOME ARE YOU SMARTER

THAN A SCAM ARTIST? 3.0

Brought to you by:Rona McNally

Created by: Rona McNally, Missouri SMP Revised August 2014

WELCOME ARE YOU SMARTER

THAN A SCAM ARTIST? 3.0

Brought to you by:Rona McNally

Created by: Rona McNally, Missouri SMP Revised August 2014

Page 2: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

Federal law entitles you to access your credit report for free:

A. Once a yearB. Three times a yearC. Once a month

Federal law entitles you to access your credit report for free:

A. Once a yearB. Three times a yearC. Once a month

1.

Page 3: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

B. Three times a year. Each of the three major credit bureaus is required to provide you with a free credit report each year.

B. Three times a year. Each of the three major credit bureaus is required to provide you with a free credit report each year.

Page 4: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

With a reverse mortgage, you:A.Cancel your mortgage and get your

money backB.Borrow money against the equity in

your homeC.Live at the bank, and your banker lives

in your house

With a reverse mortgage, you:A.Cancel your mortgage and get your

money backB.Borrow money against the equity in

your homeC.Live at the bank, and your banker lives

in your house

2.

Page 5: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

B. Borrow money against the equity in your home. (Repay at the time of death or sale of home.)

Page 6: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

How much money is believed to be lost to Medicare/Medicaid fraud and abuse each hour?

A. $5,000

B. $50,000

C. $100,000

D. $6.8 million

How much money is believed to be lost to Medicare/Medicaid fraud and abuse each hour?

A. $5,000

B. $50,000

C. $100,000

D. $6.8 million

3.

Page 7: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

D. Approximately $6.8 MillionD. Approximately $6.8 Million

Page 8: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

Medicare Advantage and drug plans may call and email to market their plans to people with Medicare.

A. True

B. False

Medicare Advantage and drug plans may call and email to market their plans to people with Medicare.

A. True

B. False

4.

Page 9: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

A. False. Medicare health and drug plans are not allowed to cold call, visit uninvited, or send emails.

A. False. Medicare health and drug plans are not allowed to cold call, visit uninvited, or send emails.

Page 10: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

The best way to cut down on pre-approved credit card offers is to:

A. Respond to each company individually declining further offers.

B. Opt out of all pre-approved offers.

C. Stop borrowing money: The companies will get the hint.

The best way to cut down on pre-approved credit card offers is to:

A. Respond to each company individually declining further offers.

B. Opt out of all pre-approved offers.

C. Stop borrowing money: The companies will get the hint.

5.

Page 11: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

B. Opt out of all pre-approved offers.

1-888-567-8688 Visit www.optoutprescreen.com

B. Opt out of all pre-approved offers.

1-888-567-8688 Visit www.optoutprescreen.com

Page 12: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

You receive a call from the Publisher’s Clearinghouse Sweepstakes – you are a WINNER!!! You just need to wire the taxes immediately to begin receiving your weekly checks. What do you do?

You receive a call from the Publisher’s Clearinghouse Sweepstakes – you are a WINNER!!! You just need to wire the taxes immediately to begin receiving your weekly checks. What do you do?

6.

Page 13: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

A. Nothing. This is a scam.B. Head to the closest bank.A. Nothing. This is a scam.B. Head to the closest bank.

Page 14: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

A. This is a scam. Callers promise their targets $7,000 a week for the rest of their lives.

A. This is a scam. Callers promise their targets $7,000 a week for the rest of their lives.

Page 15: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

How do you know if Medicare has paid for a service you did not receive?

A. Call MedicareB. Read your Medicare Summary NoticeC. Wait for a statement from your

doctor.

How do you know if Medicare has paid for a service you did not receive?

A. Call MedicareB. Read your Medicare Summary NoticeC. Wait for a statement from your

doctor.

7.

Page 16: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

B. Read your MSN. Look for three things: Charges for something you didn’t get, billing twice for the same service, services that were not ordered by your doctor.

B. Read your MSN. Look for three things: Charges for something you didn’t get, billing twice for the same service, services that were not ordered by your doctor.

Page 17: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

What is Medicare Advantage?

A. Supplement

B. Medicare replacement

C. Something everyone has to have

What is Medicare Advantage?

A. Supplement

B. Medicare replacement

C. Something everyone has to have

8.

Page 18: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

B. Medicare replacement. Someone with Medicare Advantage is still enrolled in Medicare, they are just receiving the benefits from a private insurance company.

B. Medicare replacement. Someone with Medicare Advantage is still enrolled in Medicare, they are just receiving the benefits from a private insurance company.

Page 19: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

Scam artists can easily make your Caller ID show a familiar number, like your bank.

A. True

B. False

Scam artists can easily make your Caller ID show a familiar number, like your bank.

A. True

B. False

9.

Page 20: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

A. True (Caller ID Spoofing)A. True (Caller ID Spoofing)

Page 21: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

How should you handle an unwanted call from a telemarketer?

How should you handle an unwanted call from a telemarketer?

Page 22: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

A. Yell and hang up.

B. Find out who’s calling, then tell the person to take your name off the company’s list.

C. Begin reading the phone book aloud to the telemarketer.

A. Yell and hang up.

B. Find out who’s calling, then tell the person to take your name off the company’s list.

C. Begin reading the phone book aloud to the telemarketer.

Page 23: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

B. Federal law requires telemarketers not to contact you again if you ask them to stop.

B. Federal law requires telemarketers not to contact you again if you ask them to stop.

Page 24: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

You receive a phone call from someone claiming to be Medicare. The caller states that a refund is due to you and you only need to give them your Medicare number and bank account information to receive the refund. You should . . .

You receive a phone call from someone claiming to be Medicare. The caller states that a refund is due to you and you only need to give them your Medicare number and bank account information to receive the refund. You should . . .

Page 25: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

A. Give the caller your information.

B. Hang up.C. Make sure they have your

friend’s number to call, too.

Page 26: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

B. Hang up.

Page 27: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

If a Medicare prescription drug planleaves the program they will?

A. Send enrollees a letter

B. Call all enrollees to offer a different plan

C. Enrollees won’t know until they try to get their medicine

If a Medicare prescription drug planleaves the program they will?

A. Send enrollees a letter

B. Call all enrollees to offer a different plan

C. Enrollees won’t know until they try to get their medicine

12.

Page 28: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

A. Send enrollees a letter. Don’t believe a caller who states that they are with your drug plan and need information.

A. Send enrollees a letter. Don’t believe a caller who states that they are with your drug plan and need information.

Page 29: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

Medicare is issuing new Medicare cards in order to change your Medicare number.

13.

A. True

B. False

Page 30: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

B. False

Don’t believe callers claiming to be with Medicare, issuing new Medicare cards.

B. False

Don’t believe callers claiming to be with Medicare, issuing new Medicare cards.

Page 31: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

How many Americans are estimated to be the victims of financial scams?

14.

A. 300,000

B. 7,300,000

C. 1,000,000

Page 32: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

B. 7,300,000B. 7,300,000

Page 33: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

“Free” blood pressure screenings are offered at a mall. When you arrive, they ask for your Medicare number. Should you be suspicious?

A. Yes

B. No

“Free” blood pressure screenings are offered at a mall. When you arrive, they ask for your Medicare number. Should you be suspicious?

A. Yes

B. No

15.

Page 34: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

A. Yes. If a service is being offered for free, they don’t need your Medicare number.

A. Yes. If a service is being offered for free, they don’t need your Medicare number.

Page 35: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

You receive a bill from a physician that you have never seen. This is definitely fraud.

A. True

B. False

You receive a bill from a physician that you have never seen. This is definitely fraud.

A. True

B. False

16.

Page 36: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

B. False. The bill might be from a radiologist who read an x-ray for example.

B. False. The bill might be from a radiologist who read an x-ray for example.

Page 37: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

How many healthcare claims does Medicare process each day?

17.

Page 38: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

A. 500,000

B. 1,000,000

C. 4,500,000

A. 500,000

B. 1,000,000

C. 4,500,000

Page 39: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

C. 4,500,000C. 4,500,000

Page 40: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

Which of these programs does not cover long-term care expenses?

18.

A. Medicaid

B. Medicare

C. Long-term care insurance

Page 41: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

B. MedicareB. Medicare

Page 42: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

You are contacted by a company who offers you a scooter, at no charge. When you receive the Medicare Summary Notice, you notice that Medicare has been billed for a power wheelchair. You:

19.

Page 43: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

A. Do nothing. Medicare considers scooters power wheelchairs.

B. Report the concern because Medicare was billed for more than you received.

C. Ignore it. They’ll work it out.

A. Do nothing. Medicare considers scooters power wheelchairs.

B. Report the concern because Medicare was billed for more than you received.

C. Ignore it. They’ll work it out.

Page 44: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

B. Report the concern. Your physician must prescribe mobility equipment for you. A company should not be contacting you. Also, power wheelchairs are paid for by Medicare at a much higher rate than scooters.

B. Report the concern. Your physician must prescribe mobility equipment for you. A company should not be contacting you. Also, power wheelchairs are paid for by Medicare at a much higher rate than scooters.

Page 45: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

You attend a diabetes education seminar. At the seminar, you are offered free diabetic shoes. The speaker states that he will take care of all of the paperwork for you. You should:

20.

Page 46: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

A. Avoid the offer. Your physician will order what you need.

B. Speak with your physician to determine if shoes are needed.

C. Order the shoes. Customer service like this is hard to come by.

A. Avoid the offer. Your physician will order what you need.

B. Speak with your physician to determine if shoes are needed.

C. Order the shoes. Customer service like this is hard to come by.

Page 47: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

B. Speak with your physician. Your physician is aware of the specific care you need and must prescribe treatment for you before it is received.

B. Speak with your physician. Your physician is aware of the specific care you need and must prescribe treatment for you before it is received.

Page 48: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

What must a scammer have in order to commit fraud?

21.

Page 49: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

A. Healthcare providers who bill for services

B. Beneficiaries’ numbers to be used for billing

C. All of the above

A. Healthcare providers who bill for services

B. Beneficiaries’ numbers to be used for billing

C. All of the above

Page 50: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

C. Both things must be in place in order for a scammer to bill Medicare. If one is removed, the scammer is unable to submit claims.

C. Both things must be in place in order for a scammer to bill Medicare. If one is removed, the scammer is unable to submit claims.

Page 51: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

22.

If you suspect that a provider has billed Medicare for a service you did not receive, who can you call?

Page 52: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

A. The healthcare provider

B. Medicare

C. The Missouri SMP

Page 53: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

Call the physician first. If you are not comfortable doing that, call Medicare or the Missouri SMP. The important thing is that you let someone know.

Call the physician first. If you are not comfortable doing that, call Medicare or the Missouri SMP. The important thing is that you let someone know.

Page 54: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

What should you carry in your billfold in case you need emergency care?

A. Social Security CardB. In Case of Emergency CardC. Medicare Card

What should you carry in your billfold in case you need emergency care?

A. Social Security CardB. In Case of Emergency CardC. Medicare Card

Page 55: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

B. In Case of Emergency Card. Only carry your Medicare card with you if you are going to receive healthcare services.

B. In Case of Emergency Card. Only carry your Medicare card with you if you are going to receive healthcare services.

Page 56: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

If you need healthcare services, ask your:

A.PhysicianB.PharmacistC.Durable Medical Equipment Supplier

If you need healthcare services, ask your:

A.PhysicianB.PharmacistC.Durable Medical Equipment Supplier

Page 57: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

A. Physician. He/she should order what you need PRIOR to receiving it.

A. Physician. He/she should order what you need PRIOR to receiving it.

Page 58: WELCOME ARE YOU SMARTER THAN A SCAM ARTIST? 3.0 Brought to you by: Rona McNally Created by: Rona McNally, Missouri SMP Revised August 2014 WELCOME ARE

Thanks for playing Are You

Smarter than a Scam Artist!!!

Thanks for playing Are You

Smarter than a Scam Artist!!!