[wego e-government program]city paper presentation : bandung(indonesia)
TRANSCRIPT
BANDUNG SOCIAL MEDIA COMMAND CENTER
Bandung Social Media Command Center is a real time dashboard designed and build for monitoring and analyzing data from various digital sources such as Social Media, Online Media, Government Data, Short Messages Services (SMS), Survey, etc.
MAIN FUNCTION
Social Media Command Center Main Functions are : 1. Gathering and listening people’s aspiration 2. Measuring people’s level of satisfaction against Bandung regional
government Policies 3. Identifying Main Actors or Key person involved in Issues 4. Monitoring emerging and trending social and political Issues 5. Help Bandung Regional Government in making a decision based
on valid and reliable data 6. Help in creating communication strategy of Bandung Regional
Government 7. Monitoring People’s opinion or reaction to Bandung Regional
Government programs and Policies
Webinars Comments
Someday we hope can do the same things. But now we are still focus on data integrations and develop e-services especially for education and citizen registrations (birth, death, etc)