WeFulFillIT.com offers UPS SurePostSM

Your Economy Solution

Logistics Makes You More Competitive

UPS solutions give you a flexible supply chain

to maximize profit and satisfaction with every

transaction.

• Use the right service to meet your

customers’ needs

• Use visibility to improve efficiency

• Provide a consistent delivery experience

to your customers

• Expand your reach to more potential

customersOur logistics expertise

Your merchandising and retail experience

Great customer service/customer

experience

2 PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.

Logistics Gives You Speed and Flexibility

• Our breadth of domestic residential delivery services

is expanding with the addition of a new service level:

─ UPS Next Day Air®

─ UPS 2nd Day Air®

─ UPS 3 Day Select®

─ UPS Ground® Commercial

─ UPS Ground® Residential

─ UPS SurePostSM

3 PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.

Logistics Delivers the Right Customer Experience

• Smart shipping strategies enable you to win new

customers while maintaining profit margins

• Even smarter shipping strategies also deliver the right

customer experience

• UPS provides you with the flexibility to make strategic

decisions to manage customer experience based on

factors such as:

─ High value orders vs. low value orders

─ Preferred customers vs. occasional shoppers

─ Shipping promotions vs. routine shipping

─ Rural shipments vs. urban shipments

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Consider your customer experience strategy when selecting the appropriate service level.

PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.

UPS SurePostSM Delivers Reliability

• Why choose UPS for your economy ground residential service?

─ UPS offers the most reliable and consistent economy ground residential service available

─ UPS provides you with cost savings when service features and time-in-transit are not critical

• UPS offers a best-in-class solution

─ Single UPS network provides consistency and reliability that allows you to estimate delivery times to communicate to your customers

─ Consistent delivery times provide a better customer experience

─ Full tracking visibility reduces customer service calls

─ Carbon offset option means a greener shipment

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While UPS SurePostSM is not a guaranteed service, an estimated delivery date will be provided.

PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.

UPS SurePostSM Features of Service

Features UPS SurePostSM

Delivery USPS® (100 percent), UPS® small package network will be utilized

Delivery Days Monday – Saturday

Origin: U.S. 48 to U.S. 50 states, P.O. Box, military APO/FPO destinations, PR and all U.S. territories

Transit Time Two to seven days

Tracking Full visibility from ups.com® with USPS exception and delivery scans available by end of day

Manifesting Package level detail provided through UPS WorldShip®, UPSLink Vendor, Host Vendor or Host Systems

Package Weight Ideal for packages less than 10 pounds

6 PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.

UPS SurePostSM Features of Service

Features UPS SurePostSM

Mail Classes Parcel Select Lightweight/Standard Mail Parcel, Parcel Select®, Bound Printed Matter (BPM), Media Mail®

Value-Added Services Not available

Pricing Contract service

Billing Conveniently shown on UPS small package invoice. Prepaid only (third party and consignee billing not available)

UPS Service Guarantee Not available

Limitation of Liability Maximum of $100 up to the point of transfer to the USPS

Offset Option UPS carbon neutral provides customers a way to offset the climate impact of their shipment

7 PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.

UPS Residential Ground Service Comparison

Available Features

Which UPS residential ground service is right for my business?

UPS Ground®

UPS SurePostSM

Delivery Delivery by UPS® driver

Delivery by USPS® carrier

Multiple delivery attempts

Day-definite delivery (typically in one to five business days)

UPS Service Guarantee

Package Type

Best suited for all package types

Suited for small and lightweight packages

Service Area/Geographic Coverage

Service leverages single-carrier network

Domestic coverage to U.S. 48 plus AK, HI and PR

Delivery to P.O. Boxes and military APO/FPO destinations

Delivery to all U.S. territories

8 PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.

UPS Residential Ground Service Comparison

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Available Features

Which UPS residential ground service is right for my business?

UPS Ground®

UPS SurePostSM

Tracking:Full Shipment Visibility from Pickup to Delivery with Exception Status

Immediate update of package status and tracking information

Delivery location identified (front door, side door, garage)

Signature Tracking®

USPS® delivery and exception scans available

Proof of Delivery (P.O.D.)

Billing Prepaid (Bill Shipper)

Freight Collect (Bill Consignee)

Third Party (Bill Third Party)

Value-Added Service Options(*additional fees apply)

C.O.D (Collect-On-Delivery) is available up to $50,000 per shipment*

Delivery Confirmation Signature services available*

Declared Value - automatic protection up to $100 included1

Declared Value – may declare an additional value up to $50,000*

1 For UPS SurePost, UPS’s liability is limited to a maximum of $100 for loss or damage, up to the point of transfer to the USPS.

PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.

UPS Residential Ground Service Comparison

Available Features

Which UPS residential ground service is right for my business?

UPS Ground®

UPS SurePostSM

Value-Added Service Options(*additional fees apply)

HazMat and Other Regulated Materials (ORM) service available*

UPS Delivery Intercept® options available*

Delivery Change Request options available*

Shipper release available (extra instruction required for UPS SurePost)

Receivers can manage deliveries with UPS My ChoiceSM

Address Correction service available*

Returns Services available*

Undeliverable packages returned via UPS Ground service

UPS carbon neutral available*

10 PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.

UPS Residential Ground Service Comparison

Available Features

Which UPS residential ground service is right for my business?

UPS Ground®

UPS SurePostSM

USPS® Endorsements(*additional fees apply)

USPS Ancillary Service Endorsements (instructions for undeliverable returns) available with treatment of mail that is undeliverable as addressed including:

• Address Service Requested*• Return Service Requested*• Change Service Requested*• Forwarding Service Requested*• Carrier Leave If No Response (no additional fee)

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N/A

PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.

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UPS SurePostSM Network Ensures Consistency and Reliability

• Approximately 98 percent of the packages inducted at the Destination Delivery Unit (DDU)

are delivered to the receiver within one business day following the transfer to the USPS

Ground time-in-transit plus one to two days*

Pickup of UPS SurePostSM packages with all other packages during regular pick-up stop

Processing of UPS SurePostSM packages within the normal ground service network to the UPS operation closest to the final receiver

Preload, containerize and sub-classify as necessary

UPS delivers (transfers) UPS SurePostSM packages to the local USPS® DDU closest to receiver’s place of residence

USPS delivers packages to the receiver’s address

Retailer

UPS Center

UPS Hub UPS Center

Local Post Office (DDU)

Receiver

*Note: Transit times are longer to destinations outside of the US48

PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.

UPS SurePostSM Outperforms the Competition• Shipping and tracking conveniently integrated:

─ Prepare UPS SurePostSM and other UPS shipments with UPS WorldShip® at the same time, plus track with any UPS tracking tool, thereby ensuring smoother and easier operations and shipping procedures*

• Daily pickup: ─ UPS picks up your UPS SurePostSM shipments at the same time as your other daily volume,

helping to minimize interruptions in the shipping department

• No “staging”:

─ UPS doesn’t stage packages for consolidation so packages move quickly through the UPS network

• Deeper mail induction:

─ Keeps UPS SurePostSM packages in our hands longer, reduces time-in-transit and ensures better tracking information so you can provide better customer service and minimize “Where’s my package?” calls

• Time-in-transit:

─ Scheduled movements within the UPS network ensure transit times that are faster, more consistent and reliable than competitor products

*Other shipping system options available

13 PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.

UPS SurePostSM: Another Reliable Way UPS Delivers

• An economy solution with limited features for

residential deliveries

• Consistency, reliability and speed gained from the UPS

Ground® network

• A service option that balances your service level

requirements with your cost objectives

• Part of a comprehensive end-to-end transportation

solution that is better than other competitive postal

solutions

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UPS SurePostSM is an economy service that offers your customers the reliability that they have come to expect from UPS for over 100 years.

PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.

Shipping Military APO/FPO Packages via UPS SurePostSM

• When a package is addressed to a military APO/FPO:

─ Use the service member’s full name

─ Include the unit and APO/FPO number

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Requirements Examples

Name

Unit #, Box #

Unit APO/FPO, AP/AE/AA, ZIP

SSGT Kevin Taylor

2050 Box 4190

APO AP 96278-2050

• APO/FPO shipments may be considered dutiable,

therefore the following form is required:

─ Use USPS® Customs Declarations Form PS Form 2976

(CN22) or 2976A http://webapps.usps.com/customsforms/

Verify for any special military shipping restrictions at

http://www.usps.com/supportingourtroops/mailingrestrictions.htm

PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.

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Shipping Process Impacts UPS SurePostSM Continental U.S. Example

ORDER MANAGEMENT SYSTEM

WAREHOUSE MANAGEMENT SYSTEM

PICK, PACK AND WEIGH

UPS SUREPOST?

PRINT LABEL FOR DESIRED UPS SERVICE

SPD 100DDU TABLE

CONSIGNEE ZIP CODE IN TABLE ?

APPLY DDU ADDRESSGENERATE USPS DELIVERY

CONFIRMATION #

INVALID

SPD P.O. BOXDDU TABLE

No

Yes

Print UPS SurePost USPS® Label

CONSIGNEE ZIP CODE IN TABLE ?

Yes

No

Print UPS SurePost UPS Label Street

Delivery?P.O. Box?

Yes

Note: Non-U.S. 48 Destinations follow the same process as the P.O. Box label process.

No

PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.

UPS SurePostSM vs. FedEx SmartPost® Network

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UPS

FedEx

USPS delivers packages to the receiver’s address

Potential for Delay Packages picked up by FedEx Ground® package car may have one-day delay to move to between networks

Pickup of UPS SurePost packages with all other packages during regular pick-up stop

Processing of UPS SurePost packages within the normal ground service network through the Preload operation

Preload, containerize and sub-classify as necessary

UPS delivers UPS SurePost packages to the local DDU*

Potential for Delay Network drives partial loads

Potential for Delay Packages inducted into USPS® NDC take two-three days to be delivered to receiver

1046 Buildings

25 Buildings 25 Buildings

1046 Buildings

Retail

UPS Center

UPS Center

FedEx Ground Center

SmartPost Destination Hub

SmartPost Origin Hub

Local Post Office (DDU)

NDC/DDU

Receiver

UPS Hub

PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.