wednesday, april 8 › schedule · › wednesday, april 8 ... this session will review regulation...

› Wednesday, April 8

7:30 Breakfast and Registration

8:00 Welcome

8:15 Legislative Update: A Federal Focus………………………………….………………………....page 3

9:15 Break/Exhibits open

9:25 Florence Prescription for Building a Culture of Ownership on a Foundation of Values...page 3


11:00 Breakout Sessions…………………………………………………………………………...……..page 4

12:00 Networking Lunch

1:00 Breakout Sessions………………………………………………………………………………….page 6


2:15 Breakout Sessions…………………………………………………………………..……………..page 8


3:30 Health Transformation: How SIM Can Leverage Colorado's "Can-Do" Spirit..………..page 10

4:30 Networking Hour

› Thursday, April 9

7:30 Breakfast

8:00 What Lies Ahead: The Future of Rural Health………………………..……………………..page 11


9:15 APCD and Rural Health Clinics: An Overview and Discussion of the Future…………page 11


10:30 Breakout Sessions……………………………………………………….………………….…...page 12

11:30 Networking Lunch

12:30 Breakout Sessions……………………………………………………………………………….page 14


1:45 Breakout Sessions……………………………………………………………………………….page 16


3:00 Communication: Is it what you say, what you hear or what you see?...............................page 18

4:00 Adjourn

› Friday, April 10

7:30 Breakfast

8:00 Workshops Round One………………………………………………………….…..………...page 20


10:00 Workshops Round Two - Same topics and room assignments

11:45 End of Conference

Content

Gold Sponsor Profile

University of Colorado Cancer

Center……………..…....page 5

Silver Sponsor Profiles

Caring for Colorado….…..page 7

The Colorado Trust….......page 9

COPIC…………….…....page 13

Kaiser Permanente…......page 15

SynAptiv…………..…...page 17

Find Your Way

Exhibitor table locations and

conference layout…….....page 22

Exhibitor Profiles

Premium Exhibitors...….page 23

Exhibitors…….…......page 24-27

Conference Materials

Evaluations, handouts, attendee

list, certificate of attendance and

more…………………….page 18

Stay Connected

Wi-Fi access………...…..page 21

Charging stations……....page 22

Social Share

@coruralhealth

facebook.com/coruralhealth

› SCHEDULE At-A-GLANCE

The ForumThe Forum

2

On behalf of the Colorado Rural Health

Center (CRHC) staff and board of

directors, I am pleased to welcome you to

the 16 th annual Forum! We hope you enjoy

the incredible line up of speakers and the

considerable variety of topics on this

year’s schedule.

The exhibits coincide with the conference and offer the chance to

get up-to-date information from many companies providing

services and products in your area of interest. Each exhibitor

offers unique tools that may prove useful for your facilities and

bring to life new concepts you discover during this conference.

I would like to take this opportunity to convey our sincere

gratitude to the sponsors listed herein for their generous

contributions. We are grateful for their interest and support of

rural health.

In addition, I extend our thanks to our conference presenters who

took time from their busy schedules to share with us their

knowledge and expertise.

To all our participants, thank you for all that you do to improve

the health and wellbeing of rural Coloradans!

We hope you will enjoy the conference!

M i c h e l l e M i l l s

C h i e f Ex e c ut iv e O f f i c e r

C o l o r a d o R u r a l H e a l t h C e n t e r

We l c o m e t o T h e F o r u m 2 0 1 5 !

› Gold Sponsor

› Silver Sponsors

L e g i s l a t i v e U p d a t e : A F e d e r a l F o c u s

T h e F l o r e n c e P r e s c r i p t i o n f o r B u i l d i n g a

C u l t u r e o f O w n e r s h i p o n a F o u n d a t i o n o f Va l u e s

3

We l c o m e t o T h e F o r u m 2 0 1 5 !

L e g i s l a t i v e U p d a t e : A F e d e r a l F o c u s

8 : 1 5 — 9 : 1 5 a m | K i c k o f f S p e a k e r | L a k e w o o d B a l l r o o m

In his ever-popular “Washington Update,” Mr. Finerfrock will provide the latest updates

on pending legislation and regulations affecting rural providers.

› About the presenter:

Bill Finerfrock specializes in healthcare financing, health systems reform, health

workforce and rural health for Capitol Associates, Inc. As co -founder and

executive director of the National Association of Rural Health Clinics, he is also a

recognized expert on rural health issues. B i l l F i n e r f r o c k

E x e c u t i v e D i r e c t o r

N a t i o n a l A s s o c i a t i o n o f R u r a l H e a l t h C l i n i c s

T h e F l o r e n c e P r e s c r i p t i o n f o r B u i l d i n g a

C u l t u r e o f O w n e r s h i p o n a F o u n d a t i o n o f Va l u e s

9 : 2 5 — 1 0 : 5 0 a m | K e y n o t e S p e a k e r | L a k e w o o d B a l l r o o m

You can hold people accountable for showing up on time, but you cannot hold them accountable for caring. In his

presentation, Joe Tye will describe practical strategies for making your organization a great place to work and for

creating a sustainable source of competitive advantage by building on the “Invisible Architecture” of core values,

corporate culture, and emotional attitudes.


Joe Tye is the CEO and Head Coach of Values Coach, which provides consulting and coaching on values -based

leadership and cultural transformation. He is the author and coauthor of several books, including The Florence

Prescription. Prior to founding Values Coach, Joe was the chief operating officer for a community teaching hospital.

We d n e s d a y , A p r i l 8

J o e T y e

C h i e f E x e c u t i v e O f f i c e r

V a l u e s C o a c h I n c .

4

1 1 : 0 0 — 1 2 : 0 0 p m | B r e a k o u t S e s s i o n s

This session will review regulation and compliance components; specifically MSDS Sheets, policies,

evacuation plan, preventative maintenance, exposure control, safety issues and application of knowledge.

› Presenter:

Robin Veltkamp, VP Medical Practice Compliance and Consulting Services, Health Services Associates

Rural Health Clinics Regulations and Compliance

1 2 : 0 0 — 1 : 0 0 p m | N e t w o r k i n g L u n c h | L a k e w o o d B a l l r o o m

That darn data: why we need it and how to use it

We have talked about using run and other charts to analyze data and determine how to respond. It can

make sense during the webinar or workshop, but when you try it on your own, it is not always so easy. In

this presentation, we will practice analyzing data using the appropriate charts and discuss the possible

actions to take based on our analysis. Join us to hone your skills and knowledge.

› Presenters:

Sara Leahy, Workforce and Clinic Program Manager, Colorado Rural Health Center

Beth Katzenberg, Consultant, Colorado Rural Health Center

The University of Colorado Anschutz Medical Campus and Department of Health Care Policy and

Financing will describe efforts to implement bi-directional video technology to support case-based, peer

learning networks to better manage diseases. The session is moderated by Lorez Meinhold, Senior

Associate at The Keystone Center.

› Presenters:

Tim Byers, MD, MPH, Associate Dean for Public Health Practice, Colorado School of Public Health

Mark Queirolo, Integrated Health Specialist, Colorado Department of Health Care Policy and Financing

Extension for Community Healthcare Outcomes (ECHO) Project

5

Rural Health Clinics Regulations and Compliance

› N o t e s

That darn data: why we need it and how to use it

Extension for Community Healthcare Outcomes (ECHO) Project

Sponsor Profile:

The University of Colorado Cancer Center

is Colorado's only National Cancer Institute-

designated consortium comprehensive cancer

center. We are committed to transforming cancer

research and practice in the state of Colorado by

creating an integrated interdisciplinary nexus of

clinicians and scientists across our statewide

consortium that can leverage, synergize, marshal

and focus resources and expertise to discover new

ways to prevent and treat cancer.

6

Medicare Updates, Changes and Reminders

1 : 0 0 — 2 : 0 0 p m | B r e a k o u t S e s s i o n s

This session will discuss current updates to the Medicare Program guidelines and inform attendees of

new changes for 2015, while providing details on Novitas Initiatives and the Comprehensive Error Rate

Testing (CERT) program.

› Presenter:

Pam Davis, JH Provider Outreach and Education Specialist, Novitas Solutions, Inc.

The field of Community Health Work and Patient Navigation continues to grow in Colorado. This

session will explore the current state of CHW and PN in Colorado, the opportunities and specific

ways you can connect with these effort in your community and organization.

› Presenter:

Andi Dwyer, Program Director, University of Colorado Cancer Center

Community Health Work (CHW) and Patient Navigation (PN): Opportunities

in Colorado

Continuing from recent discussions, this session will focus on some newer areas related to compliance

including changes with OSHA in light of Ebola, meaningful use compliance for audits, and HIPAA.

› Presenter:

David Ginsberg, Senior Advisor, Colorado Rural Health Center

Becoming an Effective Compliance Official: Part II

7

Medicare Updates, Changes and Reminders

Community Health Work (CHW) and Patient Navigation (PN): Opportunities

in Colorado

Becoming an Effective Compliance Official: Part II

› N o t e s

Sponsor Profile:

Caring for Colorado, together with our partners, is

committed to improving health systems, focusing

on population health and prevention and working

to solve the most pressing health needs of

vulnerable and underserved populations in the

state. The foundation serves as a catalyst,

building consensus and coalitions to create

sustainable health system improvements.

8

Improving targeted quality improvement and patient safety goals


Business operations are going well. Now you can focus on improving the patient experience and

transformation to quality care. The improvements you have made and continue to make build a solid clinic

infrastructure which is essential to remain viable and responsive to the changing healthcare landscape.

Join this session to observe a model patient experience and get the opportunity to discuss your clinic’s

challenges and best practices.

› Presenters:

Courtnay Ryan, Kathryn Steele, and Niki Hyde, Quality Improvement Specialists, Colorado Rural Health Center

Sara Leahy, Workforce and Clinic Program Manager, Colorado Rural Health Center

Join the experts as they discuss new trends and initiatives around HIE, including the Colorado

Connections Program.

› Presenters:

Morgan Honea, Executive Director, Colorado Regional Health Information Organization (CORHIO)

Dick Thompson, Executive Director and CEO, Quality Health Network (QHN)

Health Information Exchange (HIE): What’s New?

This session will present concepts regarding clinic operational issues that drive financial success including

revenue cycle, RHC cost reporting and productivity of providers. The revenue cycle drives cash in the

door from serving patients’ needs. System breakdowns in the revenue cycle can cost a clinic big

dollars. Tommy will explore these concepts as well as cost reporting and issues related to productivity.

› Presenter:

Tommy Barnhart, Senior Advisor, Colorado Rural Health Center

Operational and Financial Process and Systems: Cost Reporting and Productivity

9

Improving targeted quality improvement and patient safety goals

Health Information Exchange (HIE): What’s New?

Operational and Financial Process and Systems: Cost Reporting and Productivity

› N o t e s

Sponsor Profile:

The Colorado Trust is a health foundation

dedicated to achieving health equity. The Trust

believes all Coloradans should have fair and equal

opportunities to lead healthy, productive lives

regardless of race, ethnicity, income or where we

live. The Trust focuses on policies and information

related to advancing health equity, as well as

projects that address health equity in partnership

with communities throughout Colorado.

10

H ea lt h T r an s fo rm at i o n i n C o lo r ad o : H ow S I M C an

S u p p o r t & L e v e r age C o lo r ad o ' s " C an - D o " S p i ri t

3 : 3 0 — 4 : 3 0 p m | K e y n o t e S p e a k e r | L a k e w o o d B a l l r o o m

This presentation will provide an overview of Colorado's SIM grant and will specifically focus on how

rural communities can be an integral part of two essential components of the project -- practice

transformation as well as the work of regional collaboratives to support integration of behavioral health

and primary care.


Vatsala Pathy brings over 17 years of experience in healthcare and public health. She is presently the

SIM Director in the Office of Governor John Hickenlooper. She was formerly the Founder and

Managing Director of Rootstock Solutions, LLC, a healthcare consulting firm. Vatsala has extensive

experience in state health policy research and program implementation, and has managed a number of

national and international public health projects.

V a t s a l a K a p u r P a t h y

C ol o r ad o S I M Di r ec t o r

S t a t e o f C o l o r a d o

4 : 3 0 — 5 : 1 5 p m | N e t w o r k i n g H o u r | E x h i b i t s O p e n

Networking, cash bar, and prize drawings!

› Thanks to the following companies for donating items

for the prize drawings:

To participate, enter your name at the registration desk - or

visit exhibit booths to enter individual drawings! Winners

will be announced in the Lakewood Ballroom at 5pm.

Cash bar pricing

(inclusive of tax)

Call mixed drinks $7

Premium mixed drinks $8

House wine $7

Craft/Micro beer $6

Domestic beer $5

Soft drinks $3

› Health Services Associates

› Beacon Communications

› American Cancer Society

› Colorado Physician Health Program

› Cyberscience

› Physician Metrix

› University of Denver

11

H ea lt h T r an s fo rm at i o n i n C o lo r ad o : H ow S I M C an

S u p p o r t & L e v e r age C o lo r ad o ' s " C an - D o " S p i ri t

4 : 3 0 — 5 : 1 5 p m | N e t w o r k i n g H o u r | E x h i b i t s O p e n

W h a t L i e s A h e a d : T h e F u t u r e o f R u r a l H e a l t h

8 : 0 0 — 9 : 0 0 a m | K i c k o f f S p e a k e r | L a k e w o o d B a l l r o o m

Join Tommy as he discusses changes in rural healthcare delivery and payment, including

state and national issues. In this rapidly changing environment, providers must be ready

for and flexible enough to adapt to the changing environment. Tommy will present some

of these concepts to provide a perspective of the possible changes to come.


Tommy Barnhart is a nationally recognized speaker on numerous topics such as Critical Access Hospitals, rural health

clinics, cost reporting, Medicare reimbursements, and financing of rural providers. He has over 40 years experience in

healthcare finance and operations, working with hospitals, long -term care providers, home health agencies, hospices,

clinics and other healthcare entities.

T o m m y B a r n h a r t

S e n i o r A d v i s o r

C o l o r a d o R u r a l H e a l t h C e n t e r

The Colorado APCD and Rural Health Clinics: An Overview

and Discussion of the Future

9 : 1 5 — 1 0 : 1 5 a m | K e y n o t e S p e a k e r | L a k e w o o d B a l l r o o m

This presentation will provide an overview of upcoming public releases of comparative cost

and quality information based on the All Payers Claims Database (APCD). Discussion will

include timing and content of releases of information for RHCs. Understand the unique

characteristics of RHCs and how those can be reflected in public reporting on comedprice.org.


Jonathan Mathieu is responsible for providing quantitative and analytical support for

CIVHC’s strategic initiatives. Prior to joining CIVHC, Jonathan was employed as a Water

Resource Economist at The Nature Conservancy in Boulder,

Colorado. J o n a t h a n M a t h i e u

D i r ec t o r o f D a t a an d Re s e a rc h

C e n t e r f o r I m p r o v i n g V a l u e i n H e a l t h C a r e

T h u r s d a y , A p r i l 9

12

Community Engagement and Physician Retention: Lessons Learned from the

Rural Community

1 0 : 3 0 — 1 1 : 3 0 a m | B r e a k o u t S e s s i o n s

Attendees are invited to participate in an interactive discussion about the role of community engagement

and physician retention. Lessons learned from eleven rural community stakeholders and rural physicians

will be presented.

› Presenter:

Irene Frederick, MD, FACOG, Academic Director-Healthcare Leadership, University of Denver

Join this panel of experts as they discuss the federal directions, resources and funding opportunities

available in rural and frontier primary care and specialty behavioral health care. Discussion will also

showcase the Denver Harm Reduction Center and the importance of opioid overdose identification and

response.

› Presenters:

Charles H. Smith, PhD, Regional Administrator, Substance Abuse and Mental Health Services Administration

Patrick Gillies, Regional Administrator, Health Resources and Services Administration

Lisa Raville, Executive Director, Harm Reduction Action Center

Integrated Care: Federal Directions, Resources and Funding Opportunities

This session will highlight new requirements for how rural clinics operate and report, new legislative and

regulatory requirements, care delivery and payment models under the ACA and pay for performance

programs.

› Presenter:

Michael King, Chair of Transactional Health Care Group, Brownstein Hyatt Farber Schreck

Rural Clinics and Providers: Surviving and Thriving Under the Affordable Care Act

and Current Market Demands

1 1 : 3 0 — 1 2 : 3 0 p m | N e t w o r k i n g L u n c h | L a k e w o o d B a l l r o o m

13

Community Engagement and Physician Retention: Lessons Learned from the

Rural Community

Integrated Care: Federal Directions, Resources and Funding Opportunities

Rural Clinics and Providers: Surviving and Thriving Under the Affordable Care Act

and Current Market Demands

› N o t e s

Sponsor Profile:

COPIC's mission is to improve medicine in the

communities we serve by providing education to

physicians, hospitals, and health care facilities and

by advocating for accessible, affordable care. COPIC

consists of COPIC Insurance Company, COPIC

Financial Service Group, Ltd., and COPIC Medical

Foundation - all of which work together as a

diversified service organization that collaborates

with key stakeholders and the broader health care

community to foster innovation.

14

Cultural Transformation: Engagement, Emotion, Actionable Tools

1 2 : 3 0 — 1 : 3 0 p m | B r e a k o u t S e s s i o n s

This session will discuss strategies for coaching teams, how to change the status quo and provide relevant

process improvement tools.

› Presenters:

David Solawetz, RN, Director of Quality, Process Improvement, Clinical Informatics, Middle Park Medical Center

Bethanie Reynolds, RN, Director of Emergency & Inpatient Services, Middle Park Medical Center

Many physicians report significant dissatisfaction in their work and identify many stressors that are

negatively impacting personal health, team effectiveness, and patient care. Organizations would do well

to better understand and develop strategies for supporting physician resiliency and addressing the

negative impacts of stress on medical teams.

› Presenters:

Matthew Steinkamp, Owner/Lead Consultant, Resolve Training and Consulting

Liz Ferron, LICSW, Resolve Training and Consulting

Physician Wellness: Understanding and Addressing Provider Stress and

the Fallout From It

This session is an open forum to discuss vendor issues, whether the grass is greener on the other side,

and future electronic health record (EHR) innovations. The presentation will additionally cover

opportunities on how to ensure you have access to these innovations.

› Presenter:

David Ginsberg, Senior Advisor, Colorado Rural Health Center

EHR: Is it Time to Replace Yours?

15

Cultural Transformation: Engagement, Emotion, Actionable Tools

Physician Wellness: Understanding and Addressing Provider Stress and

the Fallout From It

EHR: Is it Time to Replace Yours?

› N o t e s

Sponsor Profile:

Kaiser Permanente is one of the nation’s largest not-

for-profit health plans, serving approximately 9.6

million members. It comprises Kaiser Foundation

Hospitals and their subsidiaries; Kaiser Foundation

Health Plan, Inc.; and The Permanente Medical

Groups. Kaiser Permanente Colorado provides

comprehensive health care services to more than

540,000 members through 26 medical offices and a

network of affiliated hospitals and physicians.

Kaiser Permanente is committed to supporting

Colorado and its rural communities.

16

Medicaid, RCCOs, and Partnership: A Colorado Access Perspective


Join this session to learn more about Colorado Access and its role as a Regional Care Collaborative

Organization (RCCO). The presentation will also include descriptions of Access’s current partnership

work and opportunities for further collaboration.

› Presenter:

Jenn Conrad, LCSW, Director of Care Management, Colorado Access

Rural clinics will discover how to get involved with available statewide emergency preparedness training

and exercise opportunities. The session will also include a discussion of rural clinic preparedness best

practices and future needs.

› Presenter:

Nicole Cantrell, Training Coordinator, Colorado Department of Public Health and Environment

Statewide Emergency Preparedness Program

This session will cover basic concepts related to Medicare billing in the rural health clinic. At the

conclusion of this session, participants will have knowledge of common RHC billing issues, differences

between billing for RHC and non-RHC services, and use of RHC revenue codes and reporting flu and

pneumococcal vaccines.

› Presenter:

Jeff Bramschreiber, CPA, Partner, Wipfli LLP

Billing for Rural Health Clinics (RHCs)

17

Medicaid, RCCOs, and Partnership: A Colorado Access Perspective

Statewide Emergency Preparedness Program

Billing for Rural Health Clinics (RHCs)

› N o t e s

Sponsor Profile:

The Colorado Foundation for Medical Care was

founded in 1970 as a nonprofit 501(c)(3) healthcare

quality improvement organization. It currently does

business as (DBA) SynAptiv. SynAptiv continues to

focus on continuous quality improvement, but now

works toward its charitable mission in new ways.

We are a global healthcare learning institute,

offering a variety of educational tools, trainings,

certifications and learning improvement resources

for professional settings.

18

Communication: Is it What You Say, What You Hear or

What You See?

3 : 0 0 — 4 : 0 0 p m | K e y n o t e S p e a k e r | L a k e w o o d B a l l r o o m

This keynote presentation will focus on communication in healthcare. It will look at the impact

perception has on patient care and with colleagues, and also the role of mindfulness. The talk will show

the power of storytelling in health care and how it is a tool for learning and retaining information.


Carole Hemmelgarn has worked in the healthcare field for over 27 years and currently works with

health plans, medical groups, and employers collaborating on quality improvement, disease

management, and prevention programs for their patients and employees. Personal interest in the field

of patient safety led Carole to get a Master of Science Degree in the field of Patient Safety Leadership.

Carole also holds a Master’s Degree in Health Care Ethics.

C a r o l e H e m m e l g a r n

P at i e n t S a f e t y A d v oc a t e

4 : 0 0 — 4 : 1 5 p m | A d j o u r n | L a k e w o o d B a l l r o o m

The Colorado Rural Health Center would like to thank you for attending the 16th Annual Forum! We

hope you enjoyed the conference and are returning to work refreshed and energized with new ideas

you can immediately put into practice. We hope you find tomorrow’s workshops equally as

stimulating. See you again in 2016!

Thank you for attending The Forum 2015!

› Please complete the conference evaluation

An electronic survey is also available at https://

www.surveymonkey.com/s/WSKWJDT

› Conference materials

Visit CRHC’s website at http://coruralhealth.org/

welcome-to-the-forum-2015. Enter password

“ruralhealth” and hit enter on your keyboard.

Access session handouts, attendee list, certificates of

attendance and more.

19

Workshops

F r i d a y , A p r i l 1 0

Workshops provide attendees with a comprehensive understanding of the

latest initiatives, case studies, and innovative processes. Participants will

enjoy in-depth presentations as they partake in interactive dialogue with

workshop speakers and fellow workshop attendees. Participants can

attend two separate workshops, as the content in round one and two

remains the same.

Grassroots Advocacy: Engaging with the Legislative Process

› Presenter:

Kelly Erb, Policy Program Coordinator, Colorado Rural Health Center

Motivational Interviewing in Healthcare

› Presenter:

Carolyn Swenson, MSPH, MSN, Manager Training and Consultation, Peer

Assistance Services, Inc.

Advanced Billing for Rural Health Clinics

› Presenter:

Jeff Bramschreiber, CPA, Partner, Wipfli LLP

Implementing a Quality Improvement Program

› Presenter:

Beth Katzenberg, Consultant, Colorado Rural Health Center

Communication: Is it What You Say, What You Hear or

What You See?

4 : 0 0 — 4 : 1 5 p m | A d j o u r n | L a k e w o o d B a l l r o o m

Thank you for attending The Forum 2015!

On the Road to HIT Success

Call Us Today for pricing & details

(303) 832-7493

Technology for Healthcare Excellence (THE) Consortium

Brought to you by CRHC, THE Consortium provides resources to assist you on your

journey to assess, adopt and implement Health Information Technology solutions

20


8 : 0 0 — 9 : 4 5 a m R o u n d O n e | 1 0 : 0 0 — 1 1 : 4 5 a m R o u n d Tw o

The legislative process is meant to facilitate public conversations about issues. But it’s pretty confusing.

This workshop will offer key strategies and present creative case studies to help you take your

organization’s direct advocacy and grassroots efforts to the next level. Explore state and local -level

political shifts and legislative trends, and tools to help you follow the action.

This workshop session will explore the spirit of motivational interviewing to empower patients and

promote wellness, specifically approaches that integrate motivational interviewing into

healthcare. Carolyn will share practice skills to engage patients, strengthen motivation and increase

confidence to change.


This workshop will cover more advanced topics related to Medicare billing in the rural health clinic.

Plenty of time will be allotted for questions and answers. At the conclusion of this session, participants

will have knowledge of billing for preventive services, billing for the new chronic care management

services, split billing of certain diagnostic services, Physician Quality Reporting Service (PQRS) and

other Medicare incentive payments and bad debt reimbursement.


The Code of Federal Regulations states that RHCs “must develop, implement, evaluate, and maintain an effective,

ongoing, data-driven quality assessment and performance improvement program.” Beyond this, it just makes

sense to have a Quality Assurance and Program Improvement (QAPI) program to ensure the quality of care,

services, and operations. In this workshop, we will discuss QAPI approaches to help you develop or improve your

program. Bring your QAPI plan with you for our discussion.


21




› N o t e s | R o u n d O n e


› N o t e s | R o u n d Tw o

Wi-Fi Access

Connect to wireless network meet@sheraton. Open

your web browser (explorer, firefox, safari, chrome). If

you aren’t automatically redirected to the login page, go

to www.google.com. You should be redirected to the

Sheraton wireless internet login page. Enter username:

sheratonmeeting and password: 360union. If you

agree to the Terms & Conditions, check the box. You

should now be connected to the internet!

22

Find Your Way Around

Charging Stations

Power up your handheld

gadgets!

Premium Exhibitor Profiles

23

The American Cancer Society is a global grassroots force of more than three

million volunteers saving lives and fighting for every birthday threatened by

every cancer in every community. The Society's efforts have contributed to a 20

percent decline in cancer death rates in the U.S. since 1991, and a 50 percent drop

in smoking rates. Thanks in part to our progress nearly 14 million Americans who

have had cancer and countless more who have avoided it will celebrate more

birthdays this year. We're determined to finish the fight against cancer. For more

information, visit http://www.cancer.org/.

Premium Exhibitor Profiles

Beacon Communications is a healthcare communication solutions

provider who focuses on integrating technology to improve clinical

communication. We make healthcare better! For more information, visit

http://www.beaconcom.com/.

Script Adviser is a thriving Healthcare Technology startup offering Cloud-based

decision support software + TeleMedicine initially focused on the improved

treatment of Infectious Disease within Primary Care. For more information, visit

http://www.scriptadviser.com/.

24

American Sentinel University

American Sentinel University is an innovative education leader that

serves the health care industry. Our faculty provide professionals with

the critical thinking, knowledge and relevant skills that drive health

care transformation in nursing, informatics, technology and

management, so they can improve patient outcomes and system

efficiencies.

Arthur Marshal

Whether you're an employer searching for the right candidate, or a

physician looking for a new opportunity, Arthur Marshal is dedicated

to building your success. We know that every employment

opportunity has specialized criteria and every physician has specific

needs.

Colorado Access

Colorado Access is a local, nonprofit health plan serving more than

850,000 Coloradans. The company’s members receive healthcare under

Child Health Plan Plus (CHP+), Medicaid behavioral and physical

health programs, long‐term support, and/or Medicare Advantage.

Colorado Access provides care coordination and management for

three (3) of the seven (7) Regional Care Collaborative Organizations

(RCCOs) under Colorado’s Accountable Care Collaborative Medicaid

program.

Colorado AgrAbility Project

We are part of a National effort to help farmers and ranchers and their

families who have been affected by an injury or illness to remain

involved in agricultural work by providing assistance, and education.

Colorado Department of Health Care Policy and

Financing

We oversee and operate Colorado Medicaid, Child Health Plan Plus

(CHP+), and other public health care programs for Coloradans who

qualify. Our mission is to improve health care access and outcomes

for the people we serve while demonstrating sound stewardship of

financial resources. This means that we work to make our members

healthier while getting the most for every dollar that is spent.

State of Colorado Division of Workers' Compensation

Visit https://www.colorado.gov/pacific/cdle/dwc

Colorado Physician Health Program (CPHP)

CPHP is a nonprofit organization, independent of other medical

organizations and the government. CPHP provides the peer assistance

services for licensed physicians and physician assistants of Colorado.

The mission of Colorado Physician Health Program is to promote the

health and well-being of physicians and physician assistants through

evaluation, treatment referral, support, education and research. CPHP

provides diagnostic evaluation, treatment referral as well as treatment

monitoring and support services.

Colorado Provider Recruitment

Colorado Provider Recruitment (CPR) focuses on expanding the

primary care workforce throughout Colorado’s rural and urban

underserved healthcare communities. Our unique program connects

providers, who are passionate in serving safety-net patients, with their

perfect Colorado home. CPR offers recruitment and retention services

to healthcare providers and employers. CPR is a Colorado Rural

Health Center (CRHC) program.

Exhibitor Profiles

25

Colorado Regional Health Information Organization

CORHIO is a nonprofit, public-private partnership that is improving

health care quality for all Coloradoans through cost-effective and

secure implementation of health information exchange (HIE).

CORHIO works closely with and among communities across

Colorado to develop and implement secure systems and processes

for sharing clinical information.

Colorado Resource for Emergency and Trauma

Education (CREATE)

This grant program is intended to provide funding to EMTS agencies

for education and training of emergency medical and trauma service

providers working in Colorado. The Colorado Department of Public

Health and Environment (CDPHE) administers the general EMTS

grant program, and the Colorado Rural Health Center manages the

education and training portion, known as CREATE.

Colorado Telehealth Network

The Colorado Telehealth Network (CTN) maximizes access to

healthcare services, especially in underserved regions of the state

through information and communications technology.

CPEP Reentry to Clinical Practice

CPEP Reentry to Clinical Practice is an individually customized

program designed for health professionals in good standing

(physicians, PAs, ANPs) returning to clinical practice after an

extended absence. The program provides a focused skills assessment

and a personalized reentry education plan that assists clinicians with

safely transitioning back into clinical practice.

Cyberscience

Cyberscience provides innovative database analysis, business

intelligence, decision support, production reporting and rapid

application development solutions. The Colorado Rural Health

Center and Cyberscience are partnering to offer rural and critical

access hospitals in the state the tools and expertise to prepare for

advanced business analytics, intelligence and reporting.

Diversified Radiology

Diversified Radiology is a Colorado private practice of highly

trained, skilled and experienced physicians providing enhanced 24/7

teleradiology services.

EarlySense Inc

EarlySense has an innovative, continuous patient monitoring system

designed to enhance patient safety and reduce risk for general care

patients. Without touching the patient, EarlySense provides

continuous monitoring for Heart Rate, Respiratory Rate and Motion.

EnviroMerica

EnviroMerica has provided mission-critical services to the healthcare

industry, including regulated medical waste pickup, transportation

and disposal, as well as regulatory compliance (OSHA, HIPAA, etc.)

training and consulting. In 2013, EnviroMerica received the

endorsement of California Medical Association (CMA). CMA is

taking the benefits statewide, naming EnviroMerica as its exclusive

partner for regulatory compliance and waste management needs.

Exhibitor Profiles

26

HARC DataBank

Welcome to the HARC Data Bank, where population health statistics

are measured and analyzed to bring awareness to the unique needs

of rural Colorado communities. HARC is the first data bank created

solely to examine the dynamics of rural and frontier counties in

Colorado, through the use of quantitative measures. Created by the

Colorado Rural Health Center (CRHC), HARC demonstrates that

rural and frontier areas of the state show unanticipated strengths

and opportunities and will help you achieve your goals and support

your strategy to improve the quality of health in your community.

Health Care Aware Colorado

Health Care Aware Colorado is a nonprofit organization whose goal

is to raise awareness among legislators and community leaders about

the difficulty some Coloradans experience in accessing quality,

affordable health care. As part of our public awareness campaign we

are conducting short video and in-person interviews around the

topic of health care access. Would you be willing to meet with us for

a few minutes during the Forum to share your experience of serving

the health care needs of people in our state?

Health Services Associates

Health Services Associates is a consulting firm that specializes in

rural health clinics. Incorporated in 1987, our team of professionals

understand the needs of an RHC, from initial enrollment to rate

setting. Some of our services include RHC Certification, Cost

Reporting, Policy & Procedure Manual Development, RHC

Maintenance, Mock Surveys, Medical Billing, and more. Visit our

new website for more information at www.hsagroup.net.

InSight Telepsychiatry

InSight is the leading national telepsychiatry company with a

mission to increase access to behavioral health care in underserved

areas through innovative applications of technology. InSight

offers scheduled and on-demand services to Colorado and sites

across the country and employ approximately 200 psychiatric

prescribers. Members of the InSight team have been integral in the

development of a number of innovate telepsychiatry programs.

Peer Review Network

The Peer Review Network is a program of the Colorado Rural

Health Center. Peer Network offers a confidential and objective

“focused evaluation” of a practitioner’s performance by another

peer practitioners of the same specialty and compiles the National

Integrated Accreditation for Healthcare Organizations (NIAHO®)

and the Joint Commission on Accreditation on Healthcare

Organization (JCAHO) Accreditation Requirements.

Physician Metrix

Physician Metrix is a cloud-based web application clients may use

to better understand the underlying community need for

additional physicians. Clients can make better recruitment

decisions by seeing population and physician distribution as

precise geographic levels through maps and reports.

Polycom

Polycom's video and voice conferencing technologies extend the

reach of healthcare services that improve health outcomes.

Providers, payers, and at home care givers depend on Polycom to

Exhibitor Profiles (cont.)

27

provide interactive, collaboration solutions so clinical information

can be shared when and where it is needed. Polycom’s content

management capabilities are used for clinical training of physicians,

for community disease management groups and for patient in home

vital signs monitoring. With access to video capabilities now

delivered on smart phones, tablets, laptops and room systems from a

secure browser, patients and physicians are now able to connect

regardless of location.

Resolve Training and Consulting

There has been unprecedented levels of change in the healthcare

industry felt at every level within organizations. Adjusting to these

changes has been difficult for some with downstream effects on job

satisfaction, energy and stress levels, focus, workplace relationships

and patient care. We bring extensive knowledge, understanding and

experience to consulting work in healthcare, having provided

coaching and consultation on hundreds of challenging situations as

requested by administration, human resources, and physician and

nurse leaders.

SigmaMed Solutions

SigmaMed Solutions offers Lean Six Sigma Transformation and

Mentoring Services for hospitals and clinics that are guaranteed to

rapidly return your investment. Lean Six Sigma (LSS) is the

methodology most leading healthcare facilities use to improve

patient care, satisfaction, and profitability. CRHC has partnered

with SigmaMed Solutions to provide discounted rates to its

members.

Synoptek

Synoptek Managed IT Services has a credited history of providing

services to clients in the healthcare industry over the past 20 years.

Synoptek Managed IT Services provides a full-lifecycle of HIPAA

compliant health care information technology solutions including on

-site staff augmentation, trouble ticket processing, 24×7 Help Desk

services, server and application support, professional services

(projects and IT architecture), hosted communication services (email

and voice), remote and collocated infrastructure, and disaster

recovery platforms.

Think About It Colorado

Think About It Colorado promotes statewide awareness of needs

and opportunities for safer health care by engaging consumers and

providers in advancing a culture of patient safety. Our goal is to

provide Colorado consumers and health care providers the

information, tools and resources they need to team up for safer

health care.

University of Denver

Customizable master’s degrees, graduate certificates, and individual

courses in Healthcare Leadership are offered 100% online or

evenings on campus by University College, the University of

Denver’s college of professional and continuing studies.

Many Thanks to all our conference exhibitors!

We thank you for your continued support as an industry partner —

helping us achieve our mission and goal of improving healthcare

services available in rural communities.

Exhibitor Profiles (cont.)

28

Presented by

CRHC Board of Directors

John Ayoub, Chief Executive Officer

Melissa Memorial Hospital

Brandon Chambers, RETAC Coordinator

Southern Colorado RETAC

John Gardner, Chief Executive Officer

Yuma District Hospital and Clinics

Arlene Harms, Chief Executive Officer

Rio Grande Hospital

Larry Kipe, MD

Moffat Family Clinic

Craig Loveless , Chief Executive Officer

Prowers Medical Center

Jason McCormick, past VP of Finance, CFO

Family Health West

Karen Tomky, RN, MSN, CFNP, NP

Centennial Family Health Center

COLORADO RURAL HEALTH CENTER

3033 S. Parker Rd., Ste. 606 Aurora, CO 80014

Further Reading

Check out the following flyers from

our sponsors and partners.

CRHC Staff

Amanda Emerson, Data Coordinator

Amy Hardin, Administrative Assistant

Ashley Mills , Recruitment Coordinator

Brian Boswick, HIT Data Analyst

Bridgette Olson, Program Manager

Caleb Murphy Siem, CAH Program Manager

Courtnay Ryan, Quality Improvement Specialist

Danette Swanson, HIT Program Manager

Devon Mansfield, Program Assistant

James Stephenson, HIT Data Analyst

Jen Dunn, Director of Programs

Jennifer Jones, Finance Officer

Kathryn Steele, Quality Improvement Specialist

Kelly Erb, Policy Program Coordinator

Liz Kelman, Program Assistant

Matt Enquist, Outreach Coordinator

Megan Lyda, Grants Manager

Melissa Bosworth, Director of Workforce and Outreach

Michelle Mills, Chief Executive Officer

Niki Hyde, Quality Improvement Specialist

Ron Seedorf, Emergency Preparedness Manager

Sara Leahy, Workforce and Clinic Program Manager

Suzanne Rick, Office Manager

wednesday, april 8 › schedule · › wednesday, april 8 ... this session will review regulation...

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