webxpress home delivery solution
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WebXpress has delivered this solution to Hypercity successfully.TRANSCRIPT
April 7, 2023
WebXpress Home Delivery Solutions
Apurva Mankad
ECFY Consulting Pvt. Ltd.
w w w. w e b x p r e s s. i n
Agenda
Home Delivery- Future of Indian Retail
WebXpress Solutions for Home Delivery Management
WebXpress Home Delivery and E-commerce Cases
About WebXpress
Home Delivery- Future of Indian Retail
Why share of Home Delivery will increase
Consumer will CHOSE shopping channel of
preference
CHOICE, AVAILABILITY and PRICE will decide
shopping habits- as compared to shopping
experience
As disposable time in nuclear family reduces due to
work pressure, commute and family needs-
shopping will be treated more as chore than
recreation
OFFICE DELIVERY will increase as time at home
reduces due to 6 day work weeks and long
commutes
As attitudes changes, consumers will buy high
value items, brands online
India- A Natural Market for Home Delivery
CULTURE AND DEMOGRAPHY
• Historical culture of Kirana store delivering goods on demand
• Dense population areas, thus smaller delivery distances in last mile
• Vertical growth in most cities rather combined with sprawl
• Urban population already 40%, slated to go up to 60% by 2025
SLOW GROWTH OF ORAGNIZED RETAIL
• Very high and growing real estate cost makes spread of organized retail very
difficult
• After 15 years, organized retails and retail chains less than 5% of retail sales
• FDI in retail not permitted, but allowed in logistics
GENERATIONAL SHIFT
• Internet users with PC access over 100mn and with Mobile based Internet access
over 300 mn
• Most users in age group of 16 to 25, as they become comfortable with home
delivery- purchasing will shift towards online
Home Delivery Economics
In-person delivery possible due to availability of large number of Delivery Boys
Delivery boy costs Rs. 5000-8000 pm in metro and Rs. 4000-6000 in mini-metro
Each delivery boy can handle 15-20 deliveries a day, thus about 500 deliveries per
month
Thus, cost of delivery in last mile Rs. 10 to 15, fuel + bike cost Rs. 5-8 per delivery-
thus last mile cost of Rs. 15 to 30 per delivery
Thus cost of delivery is 0.1% to 2% of cost of goods- based on type of goods
Thus, home delivery is an attractive option for E-commerce as well as Brick and
Mortar stores
With better planning tools, technology and right product mix- Home Delivery costs
can be improved without reducing service levels
WebXpress Home Delivery Solution
E-Commerce Delivery Chain
Central/ Regional Warehouse
Vendor 1 Vendor n
Transshipment Hub
Vendor 2
Delivery Control Location
Delivery Control Location
Delivery Control Location
Delivery Cluster
Delivery Cluster
Delivery Cluster
WebXpress Solutions for Home Delivery
Supply Chain
Component
WebXpress
Solution
Solution Fitment
Vendor Pickup WebXpress TMS • Pickup requests from Purchase Order System can
be sent to WebXpress
• Information shared with Transport Partners for
Pickup of consignment
Central
Warehouse
WebXpress WMS • WebXpress WMS helps to manage storage at the
warehouse
• All operations at warehouse such as location
management, pick and dispatch as per orders,
order sequencing are handled by WMS
Transshipment WebXpress TMS • Route management for transshipment of
material to regional warehouse/ delivery control
locations
• There may be second level transshipment from
regional warehouse to delivery control location
WebXpress Solutions for Home Delivery
Supply Chain
Component
WebXpress
Solution
Solution Fitment
Home Delivery WebXpress HDS • Home Delivery System will manage last mile
delivery to customer
• Pin code based cluster planning, order
sequencing managed by WebXpress
Delivery
Location
Search
WebXpress GPS • Delivery executive can search for delivery
location using Google maps in his mobile device
• The same can be added at the time of delivery
run sheet download into Mobile device
Delivery
Confirmation
WebXpress
Mobile
• Delivery executive will confirm delivery
information in his mobile device and also take
photo of POD
• Information from mobile will be uploaded in
application and helps in tracking pending delivery
• Location of delivery can be captures using GPS
facility in mobile device
Home Delivery Solution Cases
WebXpress for E-Commerce: Warehousing
Customer Pepperfry.com (Trendsutra Platform Services)
Profile • E-Commerce venture founded by leading industry
Professionals
• Focus on home furniture and artifacts
WebXpress
Solution
Warehouse management system
Solution Brief • WebXpress has provided WMS Solution integrated with ERP and
Transporter solutions
• WMS is used to store material received from vendors at central
warehouses
• Order from ERP are populated into WMS and executed
• Tracking information from Transport partners is received ONLINE to
visibility on Order Status
WebXpress for E-Commerce: Home Delivery
Customer Jabong.com
Profile • Founded by leading German E-commerce group
Rocket Internet
• Focus on range of fashion items and accessories
WebXpress
Solution
Home Delivery Management Solution
Solution Brief • WebXpress solution handle transportation and home delivery for
Jabong customers across India
• Solution integrated with WMS to get order data and delivery
addresses
• WebXpress determines routing based in Pin code of delivery locations
• Bar code enables solution for accurate delivery control
• Mobile enabled solution for last mile delivery update
WebXpress for Retail Store: Home Delivery
Customer Hypercity
Profile • India’s leading Hypermarket format chain of stores
• 8 stores across India, each store of over
100,00 SQFT
WebXpress
Solution
Home Delivery Management Solution
Solution Brief • WebXpress solution handles entire work flow from the point customer
books an article at store up to home delivery and demo
• WebXpress is integrated with JDE based WMS and Point of Sale system
of Hypercity
• Bar code enabled solution for faster loading of vehicles
• Mobile enabled solution for Delivery Update at customer home
About WebXpress
April 7, 2023
Company Snapshot
Genesis
Private limited company
Founded in November 2004
Based at Mumbai
Development centers at Mumbai & Surat
Technology Expertise
Development:
AJAX, C# .Net, SQL 2005, SSRS
SMS/ GPRS, Windows Mobile, Android, RFID
Team Profile
Business Process consultants
Training and Process Head
Project Managers- 9+ years exp
System & database designer- 6+ years exp
Solution Focus
Transportation & fleet management
Warehousing
Supply chain visibility
Devices: Mobile, GPS
Business Intelligence
Customer Segment Focus
Logistics Service Providers (LSPs)
User of Logistics Services (LSUs)
Organization Chart
Chief Operating
Officer
Darshan Hadkar
Founder & CEO
Apurva Mankad
Head- Product Development
Ramashish Gupta
Module Leader Module leader
Development Team
Partners
Customers
Finance & Admin
Head- Project Implementation
Krishan Malik
Project
Manager
Project
Manager
Project Team
Business
Development Head
Brijesh Arora
Head- New Technology
Chaitanya Tembe
WebXpress Solution Suite
April 7, 2023
WebXpress Product Suite
Finance & Accounts | CRM
Business Intelligence- Qlikview/ Microsoft BI
DEVICES
Mobile
GPS
Bar Code
Sensors
B2B
Integration
EDI
RosettaNet
XML
Allied Services: Managed Web Hosting | Connectivity
Customer
Portal
• Tracking
• Invoice
• Complaints
• Enquiry
• Contracts
• E-POD
WebXpress Product Suite
Fleet Management Transportation WarehousingFleet Management Transportation WarehousingFleet Management Transportation WarehousingFleet Management Transportation WarehousingFleet Management
WebXpress Product Suite
Product Description
Transport Management
System
TMS helps to manage all transactions such as load planning, tendering, placement,
load movement and delivery. Manages various business models such as FTL, Cold
Chain, Express Cargo.
Fleet Management
System
FMS manages fleet related operations for long haul, secondary distribution, taxi fleet
businesses. Also includes fleet maintenance, fuel management, expenses, document
and driver management
Warehouse
Management System
WMS helps to manage warehousing operations for a 3PL or a manufacturing/trading
organization. WMS is highly configurable to manage multi user facility and can
integrate with any ERP
Business Intelligence WebXpress products are integrated with Qlikview BI tool to offer analytics for data
generated. WebXpress offers ready to use BI templates to realize quick benefits of BI
Finance & Accounts WebXpress has a fully functional Finance & Accounts systems fully integrated with all
operations module of Fleet and TMS.
Data Integration WebXpress can be integrated with ERP such as SAP and Oracle to exchange relevant
information
Devices WebXpress applications can be integrated with variety of devices such as GPS, Hand
Held Terminal and also sensors such as temperature and fuel sensors
Why WebXpress?
Lineage
• Promoted by professionals
• From IT and logistics industry
• Global expertise for local needs
Support Infrastructure
• Online Customer Support Portal
• Telephonic and IM support
• Project Management Office
Domain Focus
• Undiluted focus on supply chain
and logistics
• Product focus with services
• Transaction to Analysis
Diversified Customer base
• Start-ups to industry leaders
• LSPs and user industry
• IT challenged to IT mature
The WebXpress Advantage
Proven Solution
• Over 2000 users, 1200 locations,
2 mn transactions per month
• Built in Industry practices
Ecosystem Approach
• One stop solution
• Web hosting to GPS to training
• Enabled through partners
A Technology Solution that works even at the Bottom of the Pyramid
WebXpress Customers
WebXpress is used by
WebXpress Partners
Qliktech Inc
Business Intelligence Solution
www.qlikview.com
Microsoft
WebXpress is Microsoft Independent Software Vendor
www.microsoft.com
Motorola India
Enterprise Mobility Solutions Partner
www.motorolasolutions.com
Netmagic Solutions | CntrlS Data Center
Web Hosting Partner
www.netmagicsolutions.com | www.cntrls.in
Thank you
April 7, 2023
ECFY Consulting Private limited
APURVA MANKAD, CEO
+91 98202 29708
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