webminar foip and virtualization, faxing in the web 2.0 era

8/8/2019 Webminar FoIP and Virtualization, Faxing in the WEB 2.0 ERA

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Faxing into the WEB

2.0 ERA

Integrations Virtualization Fax over IP, Voice

Over IP

www.visendo.com | blog.visendo.com | forum.visendo.com

Cost and investment benefits ofvirtual fax servers

Leveraging VoIP networks

Cost optimization structures:least routing costs

SharePoint, Active Directory,Oracle integrations

by

Dragos Manescu - PlatformEvanghelist atVisendo Software

Solutions

Cosmin Dumitru - Program Managerand Solution Architect atVisendoSoftware Solutions / ppedv AG


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Visendo is a global communications solutions provider, specializingin Fax and Email Solutions

Since its establishment,

more than 10 years ago,

Visendo has distinguished

itself as one of the leading

German provider of faxing

solutions focused on

Microsoft Technologies

Email Security Faxing solutionsSolutions

Fax Server Solutions, Virtualization, Simple Faxing Solutions Email Gateways, anti-Virus, pop3/IMAP Connectors


ar o ppe v , one o

the leading German

technology solutions and IT

training center

One of the first Microsoft

Gold Certified Partners on

the German market

Microsoft technologiesTraining

SQL Server, .NET, Visual Studio, Server Solutions (BizTalk),SharePoint


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Q&A about this webminar

@visendo#visendoWeb


Group: Visendo


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Fax Technology Evolution in the New WEB 2.0 ERA

Webinar Agenda

1.

a. Green Faxing - overview

b. Fax over IP (FoIP) - fundamentals

c. Virtualization - fundamentals

0. Faxing overview


2.

Virtual FoIP: reduced costs, improved operational efficiency3.

Fax Challenges and the Industries

a. Legal Services

b. Real Estate Segment

c. Financial Services

d. Health Segment


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Why faxing is still being used in the new WEB 2.0 ERA

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2

Ubiquity and format insensitivity: ~ 100 bn faxes sent every year

The easiest and most secure way to exchange legal documents:invoices, orders, contracts etc


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4

5

official documents

Mission critical in many industries: financial services, healthindustry, legal services, real estate due to regulations

There are several technical aspects that improve documentmanagement and workflow: FoIP, virtual servers


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Despite rumors and technology boom, faxing has strongly evolvedand isnt going to be lain off

Faxing technology in the past Faxing technology in the WEB 2.0 ERA

The fastest method of

Strong competition:email, electronicmessaging, social media

Advantages: security,

reliability, legalregulations

Send and receiveofficial documents:bills, invoices,contracts etc

Industries: legal,

health, financialservices, government


1. 2. 3.a b ca b c d

communicating on long distances

Based almost exclusively onPSTN and Radio lines

Used by everyone who owneda fax machine (no efficientcompetition available)

Switch from faxmachines to fax servers

Evolving towards faxover IP (FoIP)

IntegrationSharePoint, Outlook,Office etc

FoIP Server (*)Market $ 460 mnby 2013 (CAGR35%)

Overall FaxServices Market

$ 1.6 bn 2013(CAGR 13%)

(*) Davidson Consulting FoIP Markets Report 2008-2014

Faxing Industry is growing due to the evolution of technology (FoIP, virtualization) andbecause companies still need a reliable method to send and receive official documents


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Webinar Agenda

1.




0. Faxing overview


2.



a. Legal Services

b. Real Estate Segmentc. Financial Services

d. Health Segment


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The WEB 2.0 ERA is about people creating and managing mediawithout any limitations

Faxing in WEB 2.0 Features

Should integrate with corporate software formanaging documents (e.g: SharePoint, SAP,MS Office)

Should help users tag and search/storeshareable documents

Should be easy to use by anyone in the

www.visendo.com | blog.visendo.com | forum.visendo.com1. 2. 3.a b ca b c d

Should be secure: faxing is not Facebook!

Should consume minimal resources andshouldnt have an impact over the environment

Should allow back-up of the documents (justlike with any social media once you have adocument, you shouldnt lose it under nocircumstances

Faxing in the WEB 2.0 ERA is about securely managing important documents and beingable to use WEB 2.0 features on them without impacting the resources / environment


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Green faxing means achieving more with less resources consumed

What Green Faxing is Technology Benefits

less h sical resources:

Green faxing means reducedenvironment impact anddecreasing associated costs whileachieving better performance:

Fax servers that replacefaxing machines

FoIP in VoIP environments

with media gateways: T.38 vs.T.30 rotocols

reduced man/hour labourcosts: associated sending time,application managing time

reduce associated assetcosts: maintenance, physicalassets

www.visendo.com | blog.visendo.com | forum.visendo.com1. 2. 3.a b ca b c d

Green faxing is in direct contact with cost reduction due to: virtualization, more efficient assetmanagement and improved staff efficiency

paper, physical servers, faxmachines

reduced staff resources

reduced direct impact over

the environment

Server virtualization: usingvirtual machines to sharecommon resources

Fax services integration with

ERP, ECM, UC platforms

increase efficiency andflexibility: automatic back-up ofdocuments, document sharing,tagging, secure archiving, leastcost routing

reduced carbon footprint ofthe organization


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Green faxing: Fax Servers within the companys communicationsenvironment

www.visendo.com | blog.visendo.com | forum.visendo.coma b ca b c d1. 2. 3.

The fax server integrated with all the company's current assets yielding in a unifiedcommunications platform


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Virtualization: why companies should focus on virtualization

Virtual Fax Servers Benefits of virtualized environments

Business continuity

Increased server utilization

Reduced software and hardwarecosts

A smaller data center footprint with no


Line and bandwidth cost reduction

Resilience and reliability

Centralized control

Streamline business processes byautomating communications

Virtual VoIP Gateway - FoIP

T.38 Protocol / T.38 Drivers / SIP / H323 (UDP /TCP packages

Visendo Fax Software Application

Virtualization is a scalable solution for companies to reduce costs and improvesecurity/ control


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Fax over IP: the basics

Fax over IP (FoIP) Configuration Details and Functionalities

T.38 Protocol - is therecommendation for allowingtransmission of fax over IP networks inreal time

Media (VoIP) gateway from differenproviders (we recommend Lancom orFunkwerk)


Fax on Demand Fax Back TMail Sending Mail2Fax distribution rules Voice Messages Sending Distribution on MSN/DDI

ECT - Connect

Fax Plus Receiving

Together with a virtual machine, Visendo Faxserver reaches an unexpected flexibility. Withsupport for fax over IP (FoIP) and USB, it is also

possible to connect a Fax Adapter to a virtualenvironment.

Fax Servers, in a virtualized environment, when working as FoIP, becomeunexpectedly flexible and various useful functionalities


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Conclusions

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2

Green faxing means reduced resources (energy paper), decreaseddirect and indirect costs and support for the environment

By virtualization, companies achieve increased scalability, back-uprecovery, security of their documents and application security


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4

5

environments, and hence extended capabilities: voice messaging,TMail Sending

Virtualization and the FoIP concept yield to virtual media gatewaysthat enhance further the flexibility of faxing systems

No matter the size, any company should embrace virtualization; itallows companies to scale up/down depending on their strategicgoals and paying less for the hardware support


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Webinar Agenda

1.




0. Faxing overview 1 slide


2.



a. Legal Services



d. Health Segment


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r

www.visendo.com | blog.visendo.com | forum.visendo.com2.1. a b ca b c d 3.


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Documents Challenges

Contracts and proposals

Court decisions

Non- disclosure

documents

Save costs while still deliveringa best-of-breed solution Not be dependent on analogtechnology Be transparent to end-users (viatheir Microsoft Outlook/Exchange

email programs) who were alreadysending and receiving faxes

Legal industry: eliminating storage and securing the documentssending and receiving are the main challenges


Solution

Forms and agreementsn egra e w ocumen

management systems Respect regulatory compliancerules

By using Visendo Fax Server (eventually within a virtual environment with FoIP), togetherwith a VoIP environment, virtually integrated, any legal business will receive the bestsolution on the market, regulatory compliance, security, independence of any analoguetechnology.


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Real Estate: official documents are the business driver of any realestate agency

Documents Challenges

Lease agreements Rental applications Disclosure documents Mortgage contracts Bank forms

Sales agreements

Speed and mobility 24/7 availability No private documents Managing loads of paper Productivity Environmental footprint


Solution

counter offers

By using Visendo Fax Server (eventually within a virtual environment with FoIP), the real

estate agents will become fully available to their customers, no longer use loads of paper,will be able to receive and send faxes from their laptop, enhancing productivity andflexibility and protect the environment


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Financial Services: the regulatory and organizationalchallenges are the most important and hard to overcome

Specific needed features Challenges

Account summaries, Acknowledgments Bid specifications , Branch summary reports Change orders, Confirmations Credit applications Derivatives, Expediting notices, Financialreports and Statements

Security challenge Confidentiality challenge Regulatory challenge(Sarbanes-Oxley, Gramm-Leach-Bliley, Basell II) Productivity/ efficiencychallenge


Solution

General correspondence Invoices

nanc a c a enges Organizational challenges

Due to the flexibility of archiving, scheduling, integration with SharePoint and Microsoft

Office, Visendo Fax Server is an affordable, yet efficient solution to cover the mainchallenges of the financial sector.No matter the size of the company, Visendo Fax Server can be configured to serve 1 ormultiple lines and users yielding flexibility in usability and costs.


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Health Industry: Regulatory compliance, safelty and EMRindexing are the main challenges

Documents

Invoices Medical records Reports Invoices Orders

Challenges

Safely indexing themedical record into theEMR HIPAA (or similar)

compliance


Solution

By using Visendo Fax Server every user with a dedicated fax line can receive her faxes inher email inbox: simple and easy. So, as stated above, the Health Industry can benefitfrom Integrated Fax Servers in terms of efficiency, simplicity and cost-cutting.

Productivity/efficiency challenge


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Conclusions

1Among all industries that use fax services, security, efficientdocument sharing/back-up and cost-cutting are the most importantfactors

Any document transmission needs to comply to international


3

, ,Sarbanes-Oxley)

A very important characteristic of any fax software is to be easilyintegrated with the document management solutions available in thecompany: e.g SharePoint


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Webinar Agenda

1.




0. Faxing overview 1 slide


2.



a. Legal Services



d. Health Segment


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Case study: Visendo Fax Server + Virtual Gateway = efficiencyin productivity and cost allocation

DescriptionVisendo Fax Server is used as a Virtual Faxing Server in a systemwith a virtual gateway

Results: cost reduction, operational efficiency, flexibility


Diagram


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Example: FoIP Configuration in a VoIP environment with avirtual media gateway from Funkwerk



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Case study: Visendo Fax Server + Virtual Gateway = efficiencyin productivity and cost allocation II

Operational efficiency

R1200-VoIP: Media Gateway with twoISDN interfaces and 4 DSP channels R4100-VoIP: Media Gateway with fourISDN interfaces and 8 DSP channelsSupported B-Channels sending dependingon the device: 2, 4 8

Supported B-Channels Receiving -depending on the device: 2, 4 - 8

No server redundancy

Fax calling, Fax Back, Fax on Demand

TMail sending, mail2fax distributionrules

Voice Messa e Sendin


Cost reducing: personnel case (*)

Average duration of sending one fax =10 minutes (fax machine)

If a person that sends a fax is paid$12/hr, then the cost of sending that faxwill be of $2. By using an integrated faxing system, itwill take her no more than 1 minute tosend the fax. This means a cost of $0.2/fax.

100 faxes $200 $20 $1801.000 faxes $2.000 $200 $1.80010.000 faxes $2.0000 $2.000 $18.000

Faxserver

costs

Faxmachine

costs

Cost

reduction

90%

(*) fixed and assets costs not included


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Future Webminar

Microsoft Technology integration: SharePoint 2010, Active Directory,


,


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Visendo Faxing Solutions and marketing programs

25% discount to the participants ofthis Webminar


Small Faxing Solutions:just forreceiving faxes to your inbox Standard Solutions: a definednumber of users Customized solutions: a custom

number of users or lines Enterprise Solutions andConsultancy at implementation:Fax over IP, Fax Integrations(SharePoint, Oracle, Active Directory,MS Exchange etc)

- Refferal programs

- Common Advertising Program: ADSexchange, banners, cross posting

www.visendo.com


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ou


@visendo#visendoWeb

Group: Visendo