webinar: social media + p2p fundraising: a case study w/ casa of travis county

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SOCIAL FUNDRAISING P2P FUNDRAISING AND THE SOCIAL EFFECT A special thanks to CASA of Travis County

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Page 1: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

SOCIALFUNDRAISINGP2P FUNDRAISING AND THE SOCIAL EFFECTA special thanks to CASA of Travis County

Page 2: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

Logistics / Today’s agendao Introso Our Case Study: CASA of Travis County - Superhero Runo Diving In: What the Data Suggests

o Being Online Isn’t Enougho How Social Media Effects Donation/Fundraising Rateso How Social Media Effects Donation/Fundraising

Amountso Best Practices for Growtho Takeaways for Your P2P Fundraiser

Page 3: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

Who we are /

Taylor ShanklinSenior Manager, Product Marketing @ KIMBIA

Jamie FinneyAnalyst and Brand Development @ LEADPUP

Callie LangfordDirector of Communications @ CASA OF TRAVIS COUNTY

Page 4: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

Audience Poll /Tell us in the chat box

Who are you?o Nameo Positiono Organizationo Location

Page 5: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

Audience Poll /Check the appropriate box

Have you hosted a peer-to-peer fundraiser before?

o YESo NO

Page 6: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

What roledoes social media play in peer-to-peer fundraising?*

*As told by the data

Page 7: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

Overview / CASA of Travis County – Superhero Run

o 4 Years Runningo 5,255 Total Registrants

o 1637 in 2016o 3,637 Giftso 730 P2P Fundraise Eventso $199,049 Raised

o 82.5% Raised through Kimbia’s P2P Platform

Page 8: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

Overview / Year-Over-Year Growth

2008 2009 2010 2011 2012 2013 2014 2015 2016

400

700

1100

1350

2600

2500

2300

2800

3350

$22,

500

$16,

000

$8,0

00

$21,

000

$27,

675

$35,

500

$48,

255

$54,

000

$47,

000

$8,5

00

$12,

500

$23,

000

$28,

500

$64,

000

$63,

000

$58,

870

$69,

940 $9

1,38

0

$8,5

00

$6,5

00

$19,

500

$30,

500

$40,

503 $6

1,72

7

$53,

630

$55,

500 $7

9,73

0

$39,

500

$35,

000

$50,

500 $8

0,00

0

$132

,178

$160

,000

$160

,000

$180

,000

$218

,000

Runners Sponsor Total Reg Total P2P Fundraising Total Grand Total

Page 9: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

o Register o Someone registers to run/walk

in the 5k event or Kids 1k raceo Donation

o An individual or race registrant gives a tax-deductible gift (outside of registration fees) to support CASA as part of the Superhero Run.

o Raise o Someone participates in Peer-

to-Peer fundraising by securing donations for CASA as part of the Superhero Run, using a personalized fundraising page/message with a personal fundraising goal.

o Participanto Any individual affiliated with

the Superhero Run in one or more of the above ways.

The Study / Definitions

Page 10: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

Audience Poll /Tell us in the chat box

Do you think social media engagement influences

fundraising dollars?

Page 11: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

JUST BEING ON SOCIAL IS NOT ENOUGHWe confirmed social media profiles for 28% (1,892) of all

participants. But their donation and raise behavior wasn’t special.

Everyone has interacted with social media by now.

EMBRACE SOCIAL MEDIA AS ONE ENGAGEMENT CHANNEL(your supporters already have)

Page 12: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

DO SOCIAL USERS GIVE MORE OFTEN?Across the four relevant networks, donation rates were just slightly higher than the

population donation rate.

Linkedin 12.4%Facebook 12.7%

Twitter 12.0%

Klout 11.8%

Donation RatesALL

Participants*

10.4%NO

Page 13: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

DO SOCIAL USERS RAISE MORE OFTEN?Across the four relevant networks, raise rates were just slightly higher than the

population donation rate.

Linkedin 16.9%Facebook 15.8%

Twitter 15.1%

Klout 15.2%

Raise RatesALL

Participants*

13.6%NO

Page 14: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

Can I use social metrics to predictdonation or raise amount?

One would think that a larger social media presence wouldcorrelate with a larger fundraise amount.

Correlation Between Average Fundraiser Amount and...

Total Social Profiles 0.00

Twitter Followers 0.01

Klout Score -0.06

NO - (A correlation coefficient of <-.5 or >.5would have been noteworthy)

Page 15: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

So why are we here?

If Social Media Can Not Predict Who Is More

Likely to Give or Raise?

Page 16: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

DO SOCIAL USERS GIVE MORE?Across all four relevant networks, the average gift size was more than

double the population’s average gift.

Linkedin $115.10Facebook $107.00

Twitter $110.74

Klout $114.19

Average GiftALL

Participants**

$54.19

YES – *Even when gifts over $1,000 were excluded

Page 17: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

DO SOCIAL USERS RAISE MORE?Across all four relevant networks, the average P2P raise amount was more

than double the population’s average raise amount.

* YES – Even when gifts over $1,000 were excluded

Linkedin $307.75Facebook $263.17

Twitter $283.05

Klout $305.24

Average RaiseALL

Participants*

$123.06

YES – *Even when gifts over $1,000 were excluded

Page 18: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

SOCIAL MEDIA WORKSo The Social-Media-Active are better donors.

o (You don’t want to be seen putting pennies in the tip jar. The peer-pressure effect.)

o And better fundraisers. (Because they have more tools to reach a crowd)

Page 19: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

OTHER NOTEWORTHY FINDINGSo EMPOWER YOUR SUPERSTAR FUNDRAISERS

o 4.5% (33) of all fundraisers, raised 46.5% of all raised funds.o With an average of $2,313.41 raised.

o MORE REGISTRANTS FUNDRAISED THAN DONATED THEMSELVESo By a slim margin.o 10.4% of registrants donated, while 13.6% fundraised.

o THE MEDIAN GIFTS WAS $25.00o The average Joe’s gift.

Page 20: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

What Can I Do to Grow?

I want to keep my participants engaged, and coming back year-over-year?

Page 21: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

o A fun theme makes it stand out in a crowd and will make it easier for your participants to share an interesting story

o Keeping it uplifting is important!

o Success is intoxicating

o Make it as easy as possibleo Most of the fundraising comes from people raising $100o The small group of large fundraisers are a totally different audience, and

require a different approach

Theme / Make It Interesting!

Page 22: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

By The #’s / Theme Really Matters

2008 2009 2010 2011 2012 2013 2014 2015 2016

400

700

1100

1350

2600

2500

2300

2800

3350

$22,

500

$16,

000

$8,0

00

$21,

000

$27,

675

$35,

500

$48,

255

$54,

000

$47,

000

$8,5

00

$12,

500

$23,

000

$28,

500

$64,

000

$63,

000

$58,

870

$69,

940 $9

1,38

0

$8,5

00

$6,5

00

$19,

500

$30,

500

$40,

503 $6

1,72

7

$53,

630

$55,

500 $7

9,73

0

$39,

500

$35,

000

$50,

500 $8

0,00

0

$132

,178

$160

,000

$160

,000

$180

,000

$218

,000

Runners Sponsor Total Reg Total P2P Fundraising Total Grand Total

Page 23: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

Shoot for the moono INCENTIVES WORK

o You’ll get to know the competitive folks in your camp

o Gives your participants a goal and holds them accountable

o FUNDRAISING MILESTONESo $100o $500o Top 3 fundraiser prizes

#Goals /

Page 24: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

Coaching / Develop relationships with your rockstars

o Drive competition amongst them

o Have them share their story, publicly

o Help them mentor other participants

Page 25: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

Develop a toolkit & make it easy

o Drive competition amongst them

o Have them share their story, publiclyo Like on your blog

o Help them mentor other participants

Coaching /

Page 26: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

Provide Templateso Email

o AND Social

Coaching /

Page 27: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

Make a Donation to Yourself Make It Personal Ask, Ask, Ask:

Send Emails

Ask, Ask, Ask: Share on Social

Ask, Ask, Ask:Ask In Person Turn in Offline $

Share Your Goal = Hold Yourself

Accountable

Recruit Your Friends

Thank your Donors(in your

handwriting)

Ask Participants To Do...Coaching /

Page 28: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

Takeaways /

1. Social-media-active do not give or raise more often.

2. But they do give and raise more.

3. Superstar Fundraisers play a big role.

Top 3 List

Identify the golden geese and cultivate them

Page 29: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

Audience Poll /Tell us in the questions box

Questions?

Page 30: Webinar: Social Media + P2P Fundraising: A Case Study w/ CASA of Travis County

Many thanks toCASA of Travis County!

@[email protected] @therealleadpup

[email protected]

Thank you!

@[email protected]