webinar -finding and cultivating :local tech expertise - 2017-01-19

TechSoup PPT Template

Finding and Cultivating Local Tech Expertise for Nonprofits and Public LibrariesRoshani Kothari and Elijah Van der GiessenJanuary 19, 2017

. TechSoup Global | All rights reserved#

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. TechSoup Global | All rights reserved#Before we get started I want to make sure everyone is comfortable using Readytalk, the webinar platform we are using today. You can chat using the box in the lower left side of your screen. At any time let us know if you have any technical issues such as audio problems or being able to view the slides. You may ask questions for our presenters at any time and we will keep track of them. We will keep all lines muted so that you can get a clear recording to refer to later. You will get that full recording, slides, and any links we share today in a followup email from me by tomorrow. If you lose your connection, you can go back to your registration email to reconnect.

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PresentersBecky WiegandWebinar Program ManagerTechSoup

Assisting with chat: Ale Bezdikian, TechSoupRoshani KothariDigital Strategy Consultant and NetSquared DC Organizer NetSquared

Elijah van der GiessenCommunity Manager, NetSquaredTechSoup

. TechSoup Global | All rights reserved#ObjectivesFeel inspired by the wide range of ways to find and engage with tech experts! Acquire at least two new resources you hadnt heard of before, for tapping into tech pros. Gain tips on starting your own gatherings to connect nonprofits/libraries with tech expertise in your area!


The Need Is Global And So Are WeTechSoups mission is to build a dynamic bridge that enables civil society organizations and social change agents around the world to gain effective access to the resources they need to design and implement solutions for a more equitable planet.Countries Served

TechSoup Partner Location

NetSquared Local Group

Where are you on the map?

. TechSoup Global | All rights reserved#TechSoup doesnt just help NGOs overcome barriers to effective use of technology. We also help NGOs overcome language, economic, geographic, cultural, knowledge, and access barriers.

We create new ways to access technology, new paths to connect and network, and new means to learn and develop skills all so that NGOs can operate at their full potential, more effectively deliver their programs and services, and better achieve their missions.1/13/20176

www.TechSoup.Global

. TechSoup Global | All rights reserved#TechSoup doesnt just help NGOs overcome barriers to effective use of technology. We also help NGOs overcome language, economic, geographic, cultural, knowledge, and access barriers.

We create new ways to access technology, new paths to connect and network, and new means to learn and develop skills all so that NGOs can operate at their full potential, more effectively deliver their programs and services, and better achieve their missions.1/13/20177

Participant PollWhere do you currently tap into tech expertise and support?Local meetup groups (N2, Tech4Good, etc)NPower or other nptech paid consultingTech Impact or IT AssistCommunity Corps Taproot-funded projectsCorporate employee volunteer programsAd-hoc relationships with local college programsOtherNoneOnly online like TechSoup resources

. TechSoup Global | All rights reserved#What Is NetSquared?TechSoups network of #Tech4Good meetupsElijah van der Giessen

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. TechSoup Global | All rights reserved#Hi, Im Eli. Im the NetSquared community manager.TechSoup's network of global #Tech4Good meetups.

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Look Familiar?

. TechSoup Global | All rights reserved#As nonprofit techies we have hard jobs.Sometimes were incredibly frustrated because nobody understands us. Or were isolated wizards who dont have anyone we can talk to.10

. TechSoup Global | All rights reserved#TechSoups here to help you with software donations and then supports you through our blog posts, forums, e-learning courses and webinars. But sometimes the best way to learn is face-to-face.11

The Power of Being in a Room Together

. TechSoup Global | All rights reserved#But ultimatley 12

72 groups 24 countries

. TechSoup Global | All rights reserved#Thats where NetSquared comes in. We hold free events for nonprofit techies across he global. Last year our local volunteers held 825 events with 12,943 event RSVP from nonprofit staffers..

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NetSquared formats: informal conversations


NetSquared formats: Hands-on help and Social Media Surgery

. TechSoup Global | All rights reserved#Sometimes the events are hands-on workshops16


NetSquared formats: formal presentations and lectures



NetSquared formats: socials


Why do people participate? They want to learn and they want a community.

Find your local group at www.NetSquared.org

. TechSoup Global | All rights reserved#And in the USA there are 30 active groups. Find your local group by searching for your city at http://www.NetSquared.orgAnd if there isnt a group nearby Id love to help you start a new group!21

. TechSoup Global | All rights reserved#How can you find your closest group? Go to NetSquared.org and search

VIDEO

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Free

. TechSoup Global | All rights reserved#Why attend NetSquared events?24

Community

. TechSoup Global | All rights reserved#Community25

Tech Help

. TechSoup Global | All rights reserved#Why attend NetSquared events?Hands-on tech help26


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Popular Topics

. TechSoup Global | All rights reserved#Social mediaEmail marketingGoogle AdwordsOffice 365 and Google Apps/G Suite

Plus website design and content management systems, fundraising, CRM and more.28

. TechSoup Global | All rights reserved#Now Ill pass to Roshani our NetSquared organizer in DC, who will talk about her experience running a #Tech4Good group and why you might want to start your own group.29

Have you attended a local NetSqared/Tech4Good event? Yes/No

. TechSoup Global | All rights reserved#Tips for Starting a Tech4Good CommunityRoshani KothariDigital Strategist & NetSquared DC Organizer

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Started attending NetSquared DC meetings in 2006In 2010, I became a NetSquared DC OrganizerLove organizing events, connecting people, and learningNetSquared DC Meetup group has 1,867 members

How It All StartedSource: Johns Hopkins University

. TechSoup Global | All rights reserved#Serving significant portion of society: Worldwide third sector comprised of and estimated 10+ million organizations employing a workforce of 47.6M contributing 5.9% of total GDP.A large portion are the digitally and socially excluded. They understand the digitally and socially excluded.

Economic crisis, changes in technology and lack of in-house technology management elevate need for affordable technology solutions with appropriate contextSeveral factors elevate their need for help with technology: economic crisis, fast paced and confusing changes in technology (the Cloud, mobile, so many options), and it really takes solutions. How do you figure out what really works when you are an expert in mental health issues or elder care and you have no in-house IT expert on staff?

Gap exists between nonprofit needs and technology product donor capabilitiesPrivate technology companies, it turns out, are willing to donate. They know this isnt a market for them due to its inability to pay and its costs to serve (fragmentation, level of support needed).

Access required but context is key: local tech know-how and support

The contributions of many are leveraged to create solutions that work and are easy to share, replicate and scale and the technology is used to develop services which promote digital inclusion aims

Why Start a Tech4Good Community?Source: Johns Hopkins University

Great way to Connect, Learn, and NetworkMeet movers and shakers, build social capital and get jobs






Partner with like-minded organizations Pick a popular topicInvite interesting speakers Find a space to host the eventPromote the event on different email lists, Facebook groups and via TwitterTips for Getting StartedSource: Johns Hopkins University






What is the best day of the week to host the event?Tuesday or WednesdayWhat is the best time to host the event?6-8 pm, 12-2 pmHow do we find interesting speakers?Attend Meetup events, connect with local nonprofits and tech companiesHow do we find a space to host the event?See where other Meetups are hosting events, talk to local churches, libraries and universitiesHow do we promote our event?Social media on Twitter, Facebook and Linkedin; post an announcement to active email lists and Meetup groups; ask presenters & group members to promote the event

Frequently Asked QuestionsSource: Johns Hopkins University






Panel Discussion Brief presentations followed by moderated discussionHappy HourInformal NetworkingNonprofit MakeoverInvite a nonprofit to share their tech challenges and audience provides tipsSpeed DatingConnect with nonprofit tech expertsPopular Event FormatsSource: Johns Hopkins University






What People Are SayingSource: Johns Hopkins University






Questions?Source: Johns Hopkins [email protected]

Twitterhttp://www.twitter.com/roshani

NetSquared DChttp://www.meetup.com/net2dchttps://www.facebook.com/groups/net2dc/






Would you be interested in learning more about starting a NetSquared group in your community?Go here to take the next step

. TechSoup Global | All rights reserved#Tech Expertise and Support for HireIT Assist, Tech Consultants, and More

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. TechSoup Global | All rights reserved#What if the Accidental Techie gets in over their head?

. TechSoup Global | All rights reserved#And this is happening more and more these days. Why? 41

. TechSoup Global | All rights reserved#Where does your org fit in? If you have an accidental techie, is it you? How did you get put in that role. If you have an in-house IT staff, who support them when they are stuck or on vacation? Does this person have the knowledge to advance the org or just keep it running as it is today?

Takes away from the actual job they are supposed to be doing. Not properly trained, no maintenance, no advancement in technology. Who are you consulting with for future needs.

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IT Support What Its Supposed To Look LikeMaintenance: PC, Server & NetworkRemove cookies / Temp files Defrag hard drivesUpdate Anti-Virus definitionsInstall Windows updates / security patchesInstall application updatesReview log filesCheck router and Firewall logsService printersUpgrade and replace switches and other networking gearStrategic IT PlanningReview current systems and make recommendations for new technologies or solutionsUnderstand future operational needs and how IT will be called on to support them Hardware and software inventories and audits on a regular basis to ensure compliance

. TechSoup Global | All rights reserved#So what, in a perfect world, does IT have to do to keep you network running smoothly? Maintenance. This is the biggest cause of issues on the network. Machines that are not up to date with the latest security patches, driver updates, software updates, OS and third party updates are vulnerable to bad guys. Even if you are up to date, there are still risks. If you are connected to the internet, you can bet that someone is poking around to try and see what they can find. Has anyone here had a run in with the CryptoX viruses or RansomeWare as its being called now? Tell us what happened. 43

IT AssistServes only nonprofits and public librariesProvides support services virtuallyWorks with existing accidental techies or IT staffOffers live, unlimited help-desk supportMonitors security and performanceManages your system and backupsRegular meetings with a technology expert for advice on: Strategic technology planningHardware and software purchasesBudgeting best practicesIncludes a hardware update programComes with a free one-year TechSoup Boost subscription

. TechSoup Global | All rights reserved#Regular meetings with a technology expert to advise you on Strategic tech planningHardware and software purchases

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www.techsoup.org/it-assist


The Value Proposition of IT Assist to NPO CustomersWe are a nonprofit serving only nonprofits and public libraries we understand your particular constraints and challengesWeve structured the offer to bring the highest quality of service at the lowest price possible for NPOs.We help bring down the cost of IT management through migration of servers to the cloud, less expensive VoIP solutions, and strategic planning for data backup.

. TechSoup Global | All rights reserved#How do you plan your IT budget each year?Do you look at the health of your PCs and Network gear each year?Do you have a planned replacement and rotation of your PCsDo you have upcoming projects?What percentage of your overall budget is for IT?

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Dedicated Nonprofit-Focused Tech Consulting Org ExamplesTech Impact (Nationwide through techSoup, local to PA) Tech Bridge (Atlanta, GA)Community IT Innovators (Washington, DC)Aspiration Tech (San Francisco, CA)501 Commons (Seattle, WA)

. TechSoup Global | All rights reserved#Tech Impact Discounted Tech Trainings and Consultinghttp://www.techsoup.org/tech-impact

. TechSoup Global | All rights reserved#TechBridge Consulting and Discount Rateshttp://www.techsoup.org/techbridge

. TechSoup Global | All rights reserved#Tech Volunteers and Grant-Supported Expertise

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. TechSoup Global | All rights reserved#Taproot FoundationNonprofits apply for pro bono skilled volunteers for short-term, long-term, and done-in-a-day projects Submit projects to their Taproot+ platform: https://www.taprootfoundation.org/get-probono/apply

. TechSoup Global | All rights reserved#Employee Product Donation Programs (EPDPs)In-kind gift of technology products facilitated by an employee at a corporation to a nonprofit.Sometimes, these programs also will allow employees with expertise to volunteer a percentage of their work hours to a cause, nonprofit, or charity. Ciscos EPDP program has granted more than $5.4 million in Cisco products to nonprofits and staff are located in the following cities, where they can support volunteer projects:Austin, TexasCarmel, Indiana Chicago, IllinoisD.C. MetroGreater Atlanta, Georgia RTP, North Carolina Boxborough, MassachusettsSan Jose, California Seattle, Washington Contact [email protected] for more info about accessing this program. Read about one nonprofit supported by Ciscos EPDP program.

. TechSoup Global | All rights reserved#Community CorpsWho: 501(c)(3) nonprofits in North AmericaWhat: Post tech projects website help, CRM, network setup and admin, Microsoft Office, social media strategy, Salesforce, cloud tools, and more to the platform. How: Community Corps promotes projects and to find skilled volunteers to pair with your organization for a set timeframe to support the project! Cost: FREE! http://thecommunitycorps.org/nonprofits/

. TechSoup Global | All rights reserved#NTENs Nonprofit Tech Clubs

. TechSoup Global | All rights reserved#Other Tech Meetups and Sources of Expertise Search Meetup.com in your local areaState or local nonprofit association DataKind ChaptersSearch and post to Idealist, VolunteerMatch, Craigslist, TechSoup forums, NTEN community, and even services like TaskRabbitReach out to local universities, colleges, or vocational schools with computer science programs, to partner for volunteer support and school credit!


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webinar -finding and cultivating :local tech expertise - 2017-01-19

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