WEBINAR Monitoring and Ramping Up

Office 365 Performance with GSX Solutions & Atidan

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A Webinar Hosted By

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&

Agenda

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About Atidan

About GSX Solutions

GSX Monitor & Analyzer for Exchange Online

Demo of GSX Monitor & Analyzer

Questions & Answers session

About Atidan

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Atidan is a global IT consulting firm and provider of software solutions on collaboration, custom business applications, business analytics and support services.

Atidan has specialized in Microsoft Business Productivity solutions since 2005 and is headquartered in Philadelphia, PA, USA. They have an office in New York as well as Development Centers in India.

About GSX Solutions

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600 customersPartners in 40 countries

Founded 1996, Headquartered in SwitzerlandOffices in USA, UK, France, Switzerland, ChinaIndirect channel across more than 40 countries

Certifications and Recognitions

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Customer References

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Unified Support for Collaboration Platforms

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Microsoft Exchange & Exchange Online Microsoft SharePoint Microsoft Lync

Full integration with enterprise management tools

Automatic reports and SLA tracking

Collects service availability and performance statistics

Real End User Simulation

Agentless “Robot User”

Alerts by profile if threshold is exceeded

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Specific Exchange Online Customers Issues

Messaging administrators that have migrated to the Cloud were used to a certain level of control on:

Availability End User Service Level Quality Availability and performance delivered to the Executive Mailboxes

With migrating to the cloud they have no way to ensure any kind of proactive management on service availability & end user performance

The internal IT does control Office 365 but is still responsible for the service delivered to the end users

If service slow or unavailable the Executives do not call Microsoft, they call the messaging administrator!

A problem at one critical location can lead to thousands of support calls!

They have no way to justify the service delivered to the business lines

They have no way to compare performance between locations with a generic baseline

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What is a Robot User?

GSX Monitor is a Robot installed on any Virtual Machine or computer that constantly tests the environment from an admin and a user perspective

As an Administrator, GSX Monitor automatically:

Discovers the environment it has to manage

Understands & Displays each part with real time status, statistics, and graphs

Tests every single critical part of the environment one is working on

Detects any potential issues, decrease of performance, and troubleshoots in real time

Alerts on any critical & potential issue without spamming

As a User, GSX performs complex test case scenarios that:

Use the environment exactly as a user (opening mailbox, sending mail, replication, SharePoint site creation, document copy or download, etc.)

Measures and alerts on its availability & performance with alert profiles, connection to supervision tool, based on availability and performance threshold

Check availability and performance of the Executive Mailboxes exactly as an Executive would check it

“Complain” / Alert when the true End-User performance is starting to decrease or is not acceptable

GSX Robot is totally agentless and is your automated administrator for each of your customers!

Hello !

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Worldwide Customer’s Location End User Service Monitoring

GSX Robot uses Exchange Online from every critical Customers’ locations

At the same time, GSX Robot send the alerts, availability and performance statistics to the MSP datacenter

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GSX Monitor & Analyzer - Demo

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GSX for Exchange Online Benefits

Provide real insight on the quality of service delivered to your End users to ensure End user Satisfaction and user adoption

Take back control on the performance delivered to your End user and justify it easily!

Identify infrastructure & network/internet issue(s) that impacted the service delivered to your users

Secure your migration to Exchange in the Cloud by testing the results before you start from any critical location

Decrease migration & associated costs by proactively pointing out any performance problems at any site and/or critical locations

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GSX Monitor & Analyzer - Trial

FREE TRIAL AVAILABLE

30-day

Full features

Unlimited users

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Contact Us

@GSX_Solutions Friends of GSXGSX Solutions www.gsx.com/blog

GSX Solutions USA

Boston, MA877-894-0961

sales@gsx.com

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Q&A Session