Webinar: Digital Transformation for Healthcare

Download Webinar: Digital Transformation for Healthcare

Post on 29-Jan-2018

20 views

Category:

Technology

0 download

Embed Size (px)

TRANSCRIPT

<ol><li> 1. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 0SM withum.com Presented by: Withum Advisory Daniel Cohen-Dumani and Dale Tuttle Digital Transformation for Healthcare WEBINAR </li><li> 2. BE IN A POSITION OF STRENGTH | withum.com Housekeeping Webinar is being recorded 45 minute session 15 minute Q&amp;A session at the end Slides and recording will be available afterwards Type your questions in the Question Box on the right side of your screen Send in your questions! digital.withum.com </li><li> 3. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 2SM About Daniel Daniel Cohen-Dumani @dcohendumani dcohendumani@withum.com Partner, Market Leader 15+ years of Digital Transformation Expertise with Office 365, SharePoint and Dynamics SharePoint Visionary Interests: Productivity in the Modern Workplace. Work 2.0 Started working with SharePoint when nobody could spell it </li><li> 4. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 3SM About Dale Dale Tuttle dtuttle@Withum.com Partner, Practice Leader 15+ years in IT Consulting IT Executive Interests: Successfully moving firms to the Cloud I like airplanes. </li><li> 5. BE IN A POSITION OF STRENGTH | withum.com Digital Solutions Transforming the Workplace in a Digital World Withum Advisory Data And Analytics Provide insight, intelligence and enable machine learning Management Advisory &amp; Transaction Services Advise CFO, CIO in Transformation, Innovation and Outsourcing Application Modernization Modernize operational systems (CRM, ERP) Cybersecurity &amp; SOC Services Protect, Assess and Certify Develop Systems &amp; Organization Control SOC </li><li> 6. BE IN A POSITION OF STRENGTH | withum.com Agenda Defining Digital Transformation in Healthcare Proactively engage your patients Empowering your care teams with effective, efficient care coordination Optimize clinical and operational effectiveness Strengthen trust in technology with security and compliance Common Healthcare Challenges Future of Healthcare digital.withum.com </li><li> 7. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 6SM Fact: Healthcare is Rapidly Transforming </li><li> 8. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 7SM Technology is Already Transforming the Delivery of Care Mobile Social Cloud Big Data 2.7 devices used by physicians, on average, above and beyond their multiuser workstations (IDC Health Insights. December 2013) 49% of patients want access to providers in new ways, including online chatting and texting (PricewaterhouseCoopers. December 2013) 50X the amount of Worldwide healthcare data will exist in 2020 than 2012 (Rock Health. September 2013) 74% of patients are comfortable having their health records in the cloud (Frost &amp; Sullivan. January 2014) H O S P I T A L </li><li> 9. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 8SM Defining Digital Transformatio n Driven by the rapid technology advances impacting every industry (not just healthcare) Move from on-premise, separate applications towards integrated, cloud-based tools and services Characterized by self-service tools, need to analyze immense amounts of data, and comprehensive online services for patients, caregivers, insurers, and regulators </li><li> 10. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 9SM Pillars of Digital Transformation in Healthcare </li><li> 11. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 10SM Health Scenarios Population Health More Efficient Access Operational &amp; Financial Efficiency More Continuous Engagement More Efficient Engagement Precision Health Managing Devices &amp; Facilities Trusted Technology Quality Improvement ENGAGE YOUR PATIENTS EMPOWER YOUR CARE TEAMS TRANSFORM THE CARE CONTINUUM Scenarios for Healthcare Remote Patient Monitoring OPTIMIZE YOUR CLINICAL &amp; OPERATIONAL EFFECTIVENESS Virtual Care Care Coordination Care Team Collaboration </li><li> 12. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 11SM Poll Number 1 What technology changes have you witnessed in healthcare in the last year? (check all that apply). 1. Physician moving to Electronic Health Records (Electronic Medical Record) 2. Use of web-based tools to engage directly with care providers (make appointments, engage directly with physician or other provider etc.) 3. Receive lab results via electronic means </li><li> 13. BE IN A POSITION OF STRENGTH | withum.com Common Healthcare Challenges digital.withum.com </li><li> 14. BE IN A POSITION OF STRENGTH | withum.com Transformation Comes with Challenges </li><li> 15. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 14SM Distilling Common Challenges We Have Grouped These into Four Categories 1. Proactively engage your patients 2. Empowering your care teams with effective, efficient care coordination 3. Optimize clinical and operational effectiveness 4. Strengthen trust in technology with security and compliance </li><li> 16. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 15SM Poll Number 2 What challenge do you feel is the most important regarding digital transformation for healthcare (please pick one). 1. Need to Proactively engage with patients 2. Empowering your care teams with effective, efficient care coordination 3. Optimize clinical and operational effectiveness 4. Strengthen trust in technology with security and compliance </li><li> 17. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 16SM </li><li> 18. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 17SM Proactively Engage Your Patients Prevent readmissions by reaching the patient with preventative care and healthcare updates at their convenience and improving the management of chronic conditions Give patients self-service access with health data and personalized plans available anytime, anywhere through secure portals that provide a 360-degree view of patient wellness Enable holistic, pervasive relationships where patients can contact caregivers and receive personalized advice whenever and wherever they need it Patient is NOT following exercise plan. Dont forget to exercise today! Glucose: 106 mg/dL Treatment Plan 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 0 1 0 0 0 1 1 1 0 0 0 1 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 0 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 0 1 0 0 0 1 1 0 0 0 1 1 1 0 0 0 1 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 0 1 0 0 0 1 1 0 0 0 1 1 1 0 0 Vitals Doctor LIVE Reminders </li><li> 19. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 18SM Improving patient care and satisfaction Peacehaven Nursing Home Person-centered care means doing everything we can to deliver a better quality of life. We needed to focus on residents, but we spent hours each week managing the paper trail. Madam Low Mui Lang Executive Director, Peacehaven Objectives Peacehaven wanted to improve productivity, expand service opportunities, increase analytical capabilities and enhance patient care. Tactics Peacehaven created a highly flexible resident information system leveraging workflow features with a Microsoft solution, and engineered a new, secure platform with external access. Results Cut admission times by 90% Increased the amount of time staff can spend with each resident Achieved better service satisfaction Improved staff productivity by 10% </li><li> 20. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 19SM </li><li> 21. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 20SM Empower Your Care Team with Effective, Efficient Care Coordination Increase care efficiency and collaboration by improving communication among care teams, providing real- time access to patient information, developing individualized care plans, and seamlessly involving patients in their care management Improve caregiver decision-making by providing risk assessment and recommendations from advanced analytics with a standard communication channel for all levels of the care team and patients 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 0 0 0 1 0 1 0 0 0 1 1 1 0 0 1 0 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 0 0 0 1 0 1 0 0 0 1 1 1 0 0 1 0 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 0 0 0 1 0 1 0 0 0 1 1 1 0 0 1 0 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 0 0 0 1 0 1 0 0 0 1 1 1 0 0 1 0 Pharmacy Analytics PharmacyNurse Home Spend more time caring for your patients with easy-to-use technology and connected patient devices that reduce time spent inputting, tracking and managing patient data </li><li> 22. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 21SM Empowering care givers with cloud-based tools St. Lukes Health System Technology has to be invisible to the people who deliver care. It should be an enabler, not a disabler. So by making the infrastructure and applications simpler to use with Microsoft technologies, we are improving productivity. That means physicians and clinical workers can focus their time on delivery of care." Brett Taylor Information Technology Director, St. Lukes Health System Objectives St. Luke's needed to improve collaboration and productivity of nearly 10,000 clinicians, doctors, and nurses - both inside and out of the office. Tactics Created a scalable architecture that consolidated 35 separate EMR systems into one, and deployed a Microsoft suite of cloud-based communication and collaboration services. Results Enabled clinicians to access patient information and work applications from anywhere on any device Consolidated and streamline more than 1,000 different procedures from five different file share locations Provided senior leadership with a comprehensive view of project portfolio </li><li> 23. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 22SM </li><li> 24. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 23SM Poll Number 3 Is care optimization important to you? (please pick one) 1. Yes 2. Somewhat 3. No </li><li> 25. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 24SM Optimize Clinical and Operational Effectiveness Enhance patient outcomes by leveraging data on centralized systems with advanced analytics to identify and propagate best practices for individual patients and populations Increase healthcare delivery efficiency by analyzing and improving internal processes, ensuring that the right medicine and supplies are on hand and utilizing automated tools and systems to streamline operations and reduce costs Proactively manage health trends with social media and machine learning to predict and identify health risks and combat emerging outbreaks. Leverage GOVERNMENT INSURANCE COMPANIES DEMOGRAPHICS WEATHER RESEARCH 0 10 0 0 1 1 0 0010 01 0 1 1 0 0 0 1 0 0 1 1 0 0 0 1 0 0 1 1 0 0 0 1 0 0 1 1 0 0 0 1 0 0 1 1 0 0 0 1 0 0 1 1 0 0 0 1 0 0 1 1 0 0 0 1 0 0 1 1 0 0 0 1 0 0 1 1 0 0 0 1 0 0 1 1 0 0 0 1 0 0 1 1 0 0 0 1 0 0 1 1 0 01 0 1 1 0 01 0 1 1 0 0 0 1 0 0 1 1 0 01 0 1 1 0 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 0 0 0 1 0 1 0 0 0 1 1 1 0 0 0 1 1 0 0 0 0 1 0 0 1 1 0 PATIENT X PERSONAL TREATMENT PLAN Todays predicted risk of flu outbreak: HIGH Patient YPatient X Exercise today! Patient Z WARNING Flu Risk HISTORY </li><li> 26. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 25SM Life-saving insights through improved data access CHI Institute for Research and Innovation I am very familiar with all the toolsets used to support researchers, but I had never seen anything like this. It is just what Ive been saying we needed, the exact product that would solve our data-querying problem for a broader scope of clinical research. Lela McFarland National Director for Clinical Data Research, CIRI Objectives Catholic Health Initiatives Institute for Research and Innovation (CIRI) needed a way to sort through extensive, varied healthcare data to connect patients with potentially lifesaving clinical trials. Tactics Implemented an app that allows nontechnical users to run queries into massive amounts of data stored on data warehouses, enabling quick and easy searching across many different types of EMRs. Results More powerful and efficient healthcare data processing than previously possible Increased capacity for growing data sets </li><li> 27. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 26SM </li><li> 28. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 27SM Poll Number 4 Do you believe information security and privacy are hindering healthcare digital transformation? 1. Yes 2. Somewhat 3. No </li><li> 29. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 28SM 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 0 0 0 1 0 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 0 0 1 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 0 0 0 1 0 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 0 0 1 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 0 0 0 1 0 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 0 0 1 Strengthen Trust in Technology with Security and Compliance Rest assured data and systems are secure by using tools protected by powerful cybersecurity and threat defense to prevent confidential data loss and breaches Demonstrate compliance more easily by streamlining access to regulated information and simplifying the audit process Maintain privacy and control and ensure records are in the right hands by granting appropriate access with a unified management approach 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 0 0 0 1 0 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 0 0 1 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 0 0 0 1 0 1 0 0 0 1 1 1 0 0 0 0 1 1 0 0 0 1 1 1 0 0 0 0 1 0 0 1 X X Compliance </li><li> 30. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 29SM Meet Your Compliance Requirements Compliance is one of the biggest challenges all healthcare organizations face. HIPAA Business Associate Agreements establish responsible parties for implementation of physical, technical, and administrative safeguards. Meets the breach notification requirements of HITECH, ISO 27001, Federal Information Security Management Act (FISMA), EU Safe Harbor, EU Model Clauses, and the Data Processing Agreement. Global Data Protection Agreement (GPDR) compliance expected May 2018 </li><li> 31. WithumSmith+Brown, PC | BE IN A POSITION OF STRENGTH 30SM Establishing robust security and compliance GE Healthcare With 24/7, cloud-based access to performance data from multiple areas of the healthcare system, our customers can optimize equipment use, control costs, and help enhance patient care and satisfaction. Jeanine Banks GM, Commercial Solutions, Cloud, GE Healthcare Objectives GE Healthcare wanted to offer better insight and control over data to both improve efficiency and improve clinical care, while also protecting patient information and meeting increasingly challenging regulatory requirements. Tactics GE Healthcare deployed medical applications for healthcare providers on HIPAA compliant virtual machines to meet stringent privacy and security requirements. Results Automated reporting to government programs Lowered cost of software development with compliance built-in Enabled centralized software...</li></ol>