webfocus magnify: search based applications dr. rado kotorov technical director of strategic product...
TRANSCRIPT
WebFOCUS Magnify: Search Based Applications
Dr. Rado KotorovTechnical Director of Strategic Product Management
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Abstract: WebFOCUS Magnify allows you to create search based application that combine the intuitive Google like interface, the power of search to find data across applications, fields and data types, and the ability to retrieve any number of reports associated with any of the search results. No information or data remains out of reach with WebFOCUS Magnify. This presentation explains the search technology trends, the benefits of Magnify, IBI advantages over other enterprise search vendors, and also gives you examples of search based applications.
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TREND: Technology Federation & Information Access
Current Information Access Complexity
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Simplified Information Access
TREND: Technology Federation & Information Access
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Mainframe
TREND: Search Offers Single Access Point To All Sources
Single Point of Information Access
IT
BusinessAnalysts
Anyone
Mainframe Spare Spare Mainframe SpareData Data
Multiple Application
Interfaces
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TREND: Search Offers Ability to Access Mixed Content
Unstructured Structured
Mixed Content
Tagged Documents
Clobs/Memo Fields
Document/Workflow MS
Search Priorities by Source: Call Center Narrative
37% Email
38% Enterprise Content
Management System34%
Field Service Note36%
Instant Message30%
Web 2.0 Sources47%
Risk Management
Source: Aberdeen Research on of “The Convergence of Unstructured and Structured Information”
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Search Based Applications (SBA)
Definition: Search based applications combine a Google like access to applications and data; state of the art capabilities to search across multiple sources, fields, and data types; guided navigation and interactions with the search results; and drill down capabilities to reports and BI tools.
Drivers for SBA: The key drivers are quick access to information in complex applications for field workers, e.g. police officers; requirements to search mixed content such as structured fields and text or memo fields in call centers, medical and law enforcement applications, field operations, etc.; reduce omissions of information, as in eDiscovery; reduce user training and maintenance of multiple application forms for information retrieval.
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WebFOCUS Magnify: Business Benefits
Search Enable Any Source: Make any application or data source searchable with IBI application and data adapters
Search Across Multiple Sources: Provide single access point to all data sources and applications dispersed across your enterprise by federating all the data into a single index
Search for Anything within Applications and Data Sources: Search across any field and across any data types within the same source
Index Sources in Real Time: Capture incoming records and pass them in real time to the indexing engine to minimize using up system resources in operational and other mission critical applications.
Provided Assisted Navigation To Filter the Search Results: Use dynamically generated categories to narrow down the large search results sets to the most relevant hits
Display Search Results in Interactive Tables: Allow users to convert results to tabular view in order to sort, pivot, chart, or interact with the data in other ways to quickly understand the returned hits and make the most relevant selections.
Dynamically Retrieve Reports for All Indexed Record: Associate each search result with any number of reports at any level of aggregation in order to present a 100% complete, accurate and up to date view of the search result across any number of dimensions and systems.
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Our Know-How Compared to Other Search Vendors
Records/Transactions Parameters Reports
Over 300 Application And Data Stores Over 300 File Formats
Web Search
DocumentFiles
Images MultiMedia
Enterprise BI Search
ReportsServers
Transactional Indexing Crawling
IBI Differentiators
Database
Mainframe
BI Companies Search Companies
Patents Pending
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Federated Indexing vs. Federated Search
Custom Logic to Send Search Query to Multiple Sources
Custom Logic to Aggregate Search Query Results
Search Term
Data
Data
Data
Data
Mainframe Spare Spare Spare
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iWay Service Manager
How we Do IT: Overview
Capture incoming transactions
Enrich transaction with meta data
Transform and feed records into Google
Search Request
Magnify Results
Report Request
WF Report
• Assisted Navigation
• Tabular View
Operational Data Store
Sample Applications
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Law Enforcement Application With Magnify
The KPI Page
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The Search Page
Law Enforcement Application With Magnify
The goal of this application is to provide officers with a simple way to find information. For example, if a hit-and-run accident occurred, a trooper may enter a partial plate number, a car description or other information, and be able to find related information in any of the police systems.
The goal of this application is to provide officers with a simple way to find information. For example, if a hit-and-run accident occurred, a trooper may enter a partial plate number, a car description or other information, and be able to find related information in any of the police systems.
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Law Enforcement Application With Magnify
The search results page. Search results are displayed on the right side. The guided navigation tree is on the left side.
The search term in this example is a partial plate number. The search results are retrieved from four different systems – criminal cases, vehicle registrations, court records, and citations.
The search term in this example is a partial plate number. The search results are retrieved from four different systems – criminal cases, vehicle registrations, court records, and citations.
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Law Enforcement Application With Magnify
Tabular view of search results
The tabular view offers a convenient way to interact with the results and find some correlations.
The tabular view offers a convenient way to interact with the results and find some correlations.
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Law Enforcement Application With Magnify
A report generated from a search result. The report can come from multiple sources. Drilldowns provide access to more information.
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Help Desk Search Application
The goal of this application is to provide customer support employees with a simple way to access customer records and abilities to search across fields and within text, notes, memos.
The goal of this application is to provide customer support employees with a simple way to access customer records and abilities to search across fields and within text, notes, memos.
The Search Page
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Help Desk Search Application
The Search Results Page
Notice that a search for “Verizon” has returned results which have other companies listed in the COMPANY field. A regular query would have returned only records that have “Verizion” in the COMPANY field.
Notice that a search for “Verizon” has returned results which have other companies listed in the COMPANY field. A regular query would have returned only records that have “Verizion” in the COMPANY field.
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Help Desk Search ApplicationA Report on the Actual Record
“Verizon” is found in a summary field. The summary field contains unstructured description of the case.
“Verizon” is found in a summary field. The summary field contains unstructured description of the case.
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Help Desk Search ApplicationA Report on the Actual Record
“Verizon” is found in a the detailed notes about the case.
“Verizon” is found in a the detailed notes about the case.
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Help Desk Search Application
The Search Results Page
A user can run a summary report instead of a detailed report. Any number of reports can be associated with the search result
A user can run a summary report instead of a detailed report. Any number of reports can be associated with the search result
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Help Desk Search ApplicationThe Summary Report Associated With the Search Record
The summary report aggregates all cases for the company associated with the search result.
The summary report aggregates all cases for the company associated with the search result.
Appendix: Indexing Process Technical Overview
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Real Time Records Capturing and Indexing
Send record to GSA
Transaction listener captures incoming
records
Enrich records with meta data
Transform record to indexable HTML
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Data Transformation and Categorization
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Data Transformation and Categorization
Thank you!