Register System

iPad:o iPad should always remain plugged ino Do Not Update any Apps!!! If pop ups show asking to update, decline them.o iPad should not be removed from Square Stando Do Not watch movies or stream music on iPad o Do not move apps around o Do not download anything

Receipt Printer:o Extra receipt paper rolls are in clear tub on cash bar shelfo When replacing paper roll remember to remove previous roll’s black tube and then place new

roll with paper coming up from bottomo There will sometimes be a delay between hitting print receipt and when it begins to printo Printer can only print items from the Square App

Cash Drawer:o To open cash drawer key must be in a vertical position (leave in this position)o To lock cash drawer key must be in a horizontal positiono There is only one key for the cash box so do not remove it

Square Stand:o Stand can swivel so that you can turn it toward customer for signature and back o There is tape on bottom of stand that helps protect the stand cord. Do Not remove the tape.o Cards without chip readers are swiped on the stand

Scanner Wand:o Scanner wand only scans when you have the Square App open on the iPado 90% of items have barcode, other 10% must scan from scanner sheet (gift baskets, oatmeal

sandwiches, etc.)o Our merchandise (band shirts) must be manually entered and cannot be scanned

Square Reader:o Accepts Chip cards, Apple pay, Google pay, and Samsung payo Insert chip into reader or have them pass phone over reader stationo Never swipe if a card has a chip

Apps on iPad:

Square (This is our cash and credit card system) Safari: Home page is Dewey’s Portal Message: the following three are ways to keep in contact with Dewey’s Facetime Email

Square App:

We can accept all credit cards, apple pay, google pay, and samsung pay NEVER uninstall and reinstall the square app, even if you are having issues with it

This is a screenshot of the main screen/Checkout Tab, in the Square App. On the iPad the black menu bar is along the bottom.

Checkout Tab:

This is the cart that shows you what is being purchased as you scan or manually enter items The only time you would type a price into this calculator is when a Dewey’s item will not scan and you

can’t find it in the library Once sale is rung up click blue button that says “Charge”

Settings Tab

This Tab is Never Used

Item Library

Tab

Checkout Tab

Screenshot of clicking the settings tab:

Checkout: This is the main tab you will be in Orders: You will not use this tab Invoices: You will not use this tab Transactions: This tab will let you look up past transactions, and reprint a receipt Reports: Where we will print our daily sales totals for balancing drawer, and can print our sales reports.

(You are offered the chance to print or email sales reports. NEVER email the report only print it, it will only email to the Dewey’s Corporate Office)

Deposits: You will not use this tab Customers: You will not use this tab Items: You will not use this tab Settings: Will only need when talking to Dewey’s Corporate for troubleshooting issues Sign Out (tab is not shown above): NEVER USE THIS!!! We will have to call Dewey’s to fix.

Screenshot of Item Library Tab

You will use this tab in two instances:o First: to input Non-Dewey’s items (band shirts, candles, etc)o Second: if the scanner breaks

To input Non-Dewey’s items you will: o Click the button “Location Specific Items-Holiday”o On next screen click “Location Specific Item Variable”o It will then pull up manual entry so that you can type in the priceo In notes type in code from Non-Dewey’s Price Sheeto If you do not click Location Specific Item but just type it into the manual entry calculator then

Dewey’s will assume it is one of their items and we will only receive 35% of the cost instead of us receiving 100%

Reprinting a Receipt

Sometimes the app ends the transaction without giving you a menu asking to print the receipt or someone wants a gift receipt, or the simply want another receipt printed. Follow these steps.

Click the Setting Tab Click the Transactions tab Find the transactions among the list on the left Click New Receipt to print again