web design process vs. philadelphia

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Creative Director, Happy Cog Mars Area High School, Class of ’95 CHRISTOPHER CASHDOLLAR

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Passionate about our city? Check. Evangelists for the region? Check. But did this exuberance for our city really mean that the Happy Cog design process was adequate enough to shift the needle on the “Philadelphia” brand? Did we have the necessary methods and techniques in our toolbox to change decades of poor impressions? While everyone has personalized approaches to create beautiful web sites, designers should always BE hungry to improve process and product. This is especially important when the task at hand is changing the public’s impression of an entire region. Starting with our initial “anti-Rocky” inspiration and then ending with the creation of a simple yet nightmare-inducing UI element, you’ll get a frank step-by-step exposure to the potent mix of design-related exercises, methods, and tactics that Happy Cog design team employed at visitphilly.com.

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Page 1: Web Design Process vs. Philadelphia

Creative Director, Happy CogMars Area High School, Class of ’95

CHRISTOPHER CASHDOLLAR

Page 2: Web Design Process vs. Philadelphia

Out with the old, in with the new.

WEB DESIGN PROCESS VS.PHILADELPHIA

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NGC 360320,000 light-years away

http://www.nasa.gov/multimedia/imagegallery/iotd.html

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PHILADELPHIAA City. In Pennsylvania. Yes, really.

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THEIR SITE“gophila.org” R.I.P.

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NOT TO BE CONFUSED WITH THIS HUNK OF GARBAGE

http://www.phila.gov/

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http://visitphilly.com

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TIPPING POINT

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1

PROBLEMStakeholders in the project don’t “get” IA artifacts

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1Our Standard Process

PROJECTDEFINITION

INFORMATIONARCHITECTURE

VISUALDESIGN DEVELOPMENT

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IF YOU HAVE A PROBLEM, IF NO ONE ELSE CAN HELP...IF YOU HAVE A PROBLEM, IF NO ONE ELSE CAN HELP...IF YOU HAVE A PROBLEM, IF NO ONE ELSE CAN HELP...IF YOU HAVE A PROBLEM, IF

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1Our Evolved Process

PROJECTDEFINITION

INFORMATIONARCHITECTURE

VISUALDESIGN

DEVELOPMENTVISUALDESIGN

IA

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VISUALDESIGN

IA

1Our Evolved Process

EARLY PHASE DESIGN

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2

PROBLEMOvercome biases using design research

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OH, DEAR LORD(Please don’t buy this t-shirt.)

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THANKS, BUT GOOD-BYE.

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WE WENT LOOKING ELSEWHERE.

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AND HEY, HISTORY IS ALL AROUND US.

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PRINT, NOT DIGITAL

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TEXTTEXT

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TEXTTEXT

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3

PROBLEM“Youz guys fill good ‘bout deez concepts?”

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CONTEMPORARYFRIENDLYNOSTALGICFASHIONABLE

CONTEMPORARYFRIENDLYNOSTALGICFASHIONABLE

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CONTEMPORARYFRIENDLYNOSTALGICFASHIONABLE 1

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CONTEMPORARYFRIENDLYNOSTALGICFASHIONABLE 2

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CONTEMPORARYFRIENDLYNOSTALGICFASHIONABLE 3

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CONTEMPORARYFRIENDLYNOSTALGICFASHIONABLE 4

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“FORM AWESOME WEBSITE!”

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“WOW.”*

*(Not the actual quote.)

– THE CLIENT

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4

PROBLEMWhat do you mean we are out of hours?

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I NEVER SAID THIS WAS A HAPPY ENDING.

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Our Major 404s1. Your Cheating Heart

2. Embrace the System

3. Sweated the Small Stuff

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SIMPLE IS BETTER.

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“Philly’s Design Crimes Redeemed by Happy Cogs”

http://www.fastcompany.com/blog/alissa-walker/designerati/philly-redeems-itself-sharp-new-website

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THANK YOU!