web based knowledge check

FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar

Web Based Knowledge Check 3. September 2008

Web Based Knowledge Check

1



Contents

Festo Training and Consulting1

2



Festo – an independent family enterprise

Festo Group – Industrial Automation and Didactic Turnover 2007: €1,650 million 56 Festo companieswith over 250 branch offices worldwideand around 300,000 customers Innovative2,800 patents about 100 innovations per yearResearch and development: 7.5% of the turnover

Self-learningAbout 13,000 employees worldwideInitial and further education: 1.5% of the turnover

Committed to quality and environmentQuality and environmental certificates 47 companies worldwide certified according to ISO 9001, 3 companies according to ISO 14001

3



Festo Group – Supplier of solutions for automation and learning

Industrial Automation

Components Systems and

services

Didactic

Training and

Consulting

Learning systems

Machinesand

systems

Peopleand

organisation

Increase ofproductivity for

and

4



Festo Didactic in Denkendorf

Turnover 2007 About 80 million Euro in 70 countries

StaffAround 400 employees in worldwide 56 independent Festo companies

Business division: Training and Consulting

•Outstanding brand, prized qualityIndustry experience for over 80 years

•Global action, local thinking More than one million attendeesStandardised trainings in more than50 countries, culturally adgooded

•“Train-the-Trainer” approachSustained strengthening of the customer’s organisation, even after a project ends

Festo Didactic – member of the Festo Group

5



ArgentinaAustraliaAustriaBelgiumBrazilBulgariaCanadaChileChinaColombiaCroatiaCzech RepublicDenmarkEgypt

Sao Paolo, Brazil

International training facilities and experience

EstoniaFinlandFranceGermanyGreat BritainGreeceHong KongHungaryIndiaIndonesiaIranIrelandIsraelItaly

JapanKorean RepublicLatviaLithuaniaMalaysiaMexicoNetherlandsNew ZealandNorwayPeruPhilippinesPolandPortugalRomania

RussiaSingaporeSlovakiaSloveniaSouth AfricaSpainSwedenSwitzerlandTaiwanThailandTurkeyUkraineUSAVenezuela

Yokohama, Japan Johannesburg, South Africa

6



Contents

7



„Knowledge is only of value if it is purposefully applied!“

Information

Success in the market

Competitiveness Trust of

shareholders ¥,€, $, £

Skills

Knowledgeis the basis

for skills

Skills turn into

competence by application

Knowledge

Information turns into knowledge by

linking it to a context

Competence

Competence based training: Information turns into competence

8



Source: Levels of Competence as defined by G.E. Miller in :The assessment of clinical skills /

competence / performance

Competence based training: Levels of competence

In the first level, Knows, the learner gathers facts. At the level of Knows How, facts are interpreted and applied to given situations.

Demonstrating that this is accomplished occurs at the competence level of Shows How. At the highest tier, Does, the learner integrates his or her knowledge and skills into actual professional practice.

9


Web Based Knowledge Check 3. September 2008 10

Web Based Knowledge Check (1/3)



Web Based Knowledge Check updated: structure

Each test will consist of 12 questions

Three learning levels will be addressed by 4 questions each

• Remembering

• Understanding

• Problem solving

Each question consists of three clearly defined parts

• Initial situation (problem taken out of the daily work)

• Description of task (as short and precise as possible)

• Problem solving part (covered by the question itself)



Web Based Knowledge Check updated: quality criteria for questions (1/3)

We have decided to use only objective type questions of the following characteristics:

Simple multiple choice item Besides the correct answer at least three or four wrong answers (distractors) have to be offered, otherwise the guess probability would be too high.

Good for factual knowledge, understanding and methodical knowledge (partial aspects of professional competence)

Demanding development, easy to implement, medium guess probability




Multiple responseThe number of correct answers is indicated, in order not to confuse the test person. Number of distractors has to be sufficient (between 5 and 8 choices)


Less demanding development, easy to implement, medium guess probability

Evaluation difficult in cases of partially correct answers



Matching type itemConsists of two lists of premises and responses that have to be matched e.g. images, terms, statements. In order to avoid that the two last pairs arise automatically, one list should include distractors.


Less demanding development, easy to implement, medium guess probability

Evaluation difficult in cases of partially correct answers




Contents

17



Job profiles in factory automation

Job profiles

Operator Maintenance Crew

Designers Trainers

Main task Ensures a fault-free production process and fast set up time

Ensuring maximum system availability

Design equipment with better ergonomics, productivity, user-friendliness and safety

Prepare apprentices for employment in the company

Competences

Makes basic adjustments on the machine concerning quantity and quality

Applies basic maintenance routines

Communicates with maintenance crew

Resolves basic faults

Make any kind of adjustment and maintenance on machines and components

Troubleshoot, communicate and resolve failures in the shortest possible time

Take measures to prevent re- occurrence of problems

Take measures to improve OEE

Work in teams or build teams against failures

Follow developments in technology and transfer to work environment

Calculate and dimension systems and parts

Select equipment Draw circuit diagrams Modify systems Test newly-built or

modified systems

Determine training needs

Determine required com-petences

Determine knowledge gap

Prepare training schedules and examinations

Train trainees in all aspects of the required production technologies

18



Job profiles in factory automation

19

Operator

Ensures a fault-free production process and fast set up time

Makes basic adjustments on the machine concerning quantity and quality

Applies basic maintenance routines

Communicates with maintenance crew

Resolves basic faults



Operators’ competences in pneumatics

20

• Can adjust speed and cushioning of various cylinders• Can adjust air pressure• Can adjust sensor positions• Can read measuring devices

• Can discharge the water in service unit• Can clean or change the filter• Can measure the oil level and fill

with oil• Can replace worn out tubes or

fittings• Can check and identify air leaks

• Can read basic pneumatic diagrams• Can apply troubleshooting methods• Can resolve basic faults on pneumatic

circuits

• Can identify deviation from normal operation• Can check and identify AM tasks• Can read and identify basic pneumatic

symbols• Can identify pneumatic faults• Can identify electro pneumatic faults• Can communicate the faults clearly to others

• Perform all tasks observing relevant safety precautions



Operators’ competences in pneumatics: Machine adjustment

21

• Can adjust speed and cushioning of various cylinders

• Can adjust air pressure• Can adjust sensor positions• Can read measuring devices



Modules for training in pneumatics

Motion and

control

Exercises

1-2-3-4-5-6

Single/double acting cylinder

3/2 valve5/2 valve

Circuits(pneumatic/electropnm.)

Adjustment Speed/cushioni

ng 1

Air generatio

n

ScrewcompressorsReceivers

Airnetwork Compressors

Dryers

3

Components

maintenance

Exercises

1-2-3-4-5

Cylinder &valve design

Seal types

Repair kits

Maintenance and repair

5

Vacuum

Handlingapplications

Suctioncups

VacuumGenerators

Selection

Exercises1-2-3-4-5-

6

6Electrotech

nic

CountersTimers

RelaysContactsButtons

CircuitsEMG

Pressureswitches

Exercises1-2-3-4-5-

6-7

7

Dimension

Selection

ValveCylinderTubing

Compressorselection

PipingMaterial

dimensioning

Air demandReceiver

DryerS.U

4

PressureForce

Air condition

ing

FiltersAir classes

Air leakagePressure drop

Fittingconnectors

Service unit2

Pressure Pneumaticcontrols

CircuitsTimersPrs. SwitchCounters

SignalConflict

Exercises1-2-3-4-5-

67-8-9-10

Steppers

8Safety

BasicSafetyRules

Pilot checkValve

5/3 valves

Break cylinders

Exercises1-2-3-4-5-

6

Safety circuits9

Teaser modules

PLCProportional pneumatics

TPM

Exercises1-2-3-4-5-

6

Troubleshooting

Faultfinding

11

Energy saving

ComponentsCircuits

Exercises1-2-3-4-5-

6

Design

10

Exercises

1-2-3-6



Company Knowledge Check

Each test will consist of 40 to 45 questions

Each question will address a target group with competency based job profiles Operator Maintenance technician etc.

All tests have to work as paper-pencil version

questions have to be clearly related to competences

Competences again have to be clearly related to training modules



Thank you for your attention!



Expertise model for competencies “Beginner – Professional – Expert“

Source: K. North, K. Reinhardt: Kompetenzmanagement in der Praxis 2005

Beginner (know what)• Low theoretical knowledge• First practical experience• No complex problem

solving strategies

Expert (know why)• Comprehensive

experience• Highly self-directed

work• Strong problem solving

competence

Professional (know how)• Knowledge of the special

field• Autonomous acting• Intuitive problem-solving

strategies

25



Index system for competence management

Time

Pers

pecti

ve

Short- Middle- Long-term

Employee

Organisation

Customer

Appraisal Interview

Delivery reliability

Analysis of customer satisfaction

FluctuationEmployee attitude survey

Productivity

Non-conformity costsGross profit

26



Integration in a BSC or a Management-Cockpit

Competence

management

Non-conformity costs

Productivity

27

Finance

InterfaceSupplier/ Customer

Processes

Employees

Raw profitEBIT EVA

Market share

Incoming order

Delivery reliability(Deadline, quantity, quality)

Customersatisfaction

Reclamations

First pass yield

Process quality

CIP

Qualification

Employee satisfaction

Added value per employee

Flexibility

Turnover

Leading indicators

Lagging indicators

web based knowledge check

Business

free production

autonomous

fast set

failure identification10

job profiles

adjust speed

kgyvonne salazar

professional