weathertrak mobile app user’s manual€¦ · weathertrak mobile app user’s manual weathertrak...

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WeatherTRAK Mobile User’s Manual HydroPoint Data Systems, Inc. Page 1 of 10 WeatherTRAK Mobile App User’s Manual WeatherTRAK Mobile is a true smart phone app that can run on Apple iOS and Android based phones and tablets. It provides easy mobile access to alert information and allows manual irrigation for all the Accounts, Sites and Controllers you manage through your WeatherTRAK.net login. It also provides alert summary information at an Account, Site and Controller level. And it will provide alert details to easily troubleshoot issues remotely. It allows manual irrigation on a station-by-station basis while you’re at the site or remote. It also allows easy One-Touch Support™ access to WeatherTRAK’s customer service. Requirements to use WeatherTRAK Mobile You need an existing WeatherTRAK.net username and password to launch the app. The WeatherTRAK Mobile app supports all WeatherTRAK Central Controllers that have an active subscription to WeatherTRAK Central Internet Management including: WeatherTRAK ET Pro2 Central WeatherTRAK ET Pro2 X Central WeatherTRAK ET Pro2 Smart Water Manager Central WeatherTRAK LC Central WeatherTRAK Mobile cannot be used with WeatherTRAK Controllers that have a Basic subscription, Toro, or Irritrol controllers. How do I setup my WeatherTRAK.net username or password? Go to www.hydropoint.com , select the Support Tab then the Add or change login access for WeatherTRAK Central on the right under Activate Central Controllers. The information needs to be completed AND the last page signed by the Controller Owner then faxed or emailed back to [email protected] . Access requests will be completed within 2 business days.

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Page 1: WeatherTRAK Mobile App User’s Manual€¦ · WeatherTRAK Mobile App User’s Manual WeatherTRAK Mobile is a true smart phone app that can run on Apple iOS and Android based phones

WeatherTRAK Mobile User’s Manual

HydroPoint Data Systems, Inc. Page 1 of 10

WeatherTRAK Mobile App User’s Manual

WeatherTRAK Mobile is a true smart phone app that

can run on Apple iOS and Android based phones

and tablets.

It provides easy mobile access to alert information

and allows manual irrigation for all the Accounts,

Sites and Controllers you manage through your

WeatherTRAK.net login.

It also provides alert summary information at an

Account, Site and Controller level. And it will provide

alert details to easily troubleshoot issues remotely.

It allows manual irrigation on a station-by-station

basis while you’re at the site or remote.

It also allows easy One-Touch Support™ access to WeatherTRAK’s customer service.

Requirements to use WeatherTRAK Mobile You need an existing WeatherTRAK.net username and password to launch the app.

The WeatherTRAK Mobile app supports all WeatherTRAK Central Controllers that have an

active subscription to WeatherTRAK Central Internet Management including:

WeatherTRAK ET Pro2 Central

WeatherTRAK ET Pro2 X Central

WeatherTRAK ET Pro2 Smart Water Manager Central

WeatherTRAK LC Central

WeatherTRAK Mobile cannot be used with WeatherTRAK Controllers that have a Basic

subscription, Toro, or Irritrol controllers.

How do I setup my WeatherTRAK.net username or password? Go to www.hydropoint.com, select the Support Tab then the Add or change login access for

WeatherTRAK Central on the right under Activate Central Controllers.

The information needs to be completed AND the last page signed by the Controller Owner then

faxed or emailed back to [email protected].

Access requests will be completed within 2 business days.

Page 2: WeatherTRAK Mobile App User’s Manual€¦ · WeatherTRAK Mobile App User’s Manual WeatherTRAK Mobile is a true smart phone app that can run on Apple iOS and Android based phones

WeatherTRAK Mobile User’s Manual

HydroPoint Data Systems, Inc. Page 2 of 10

Login Screen

Enter your Username (usually your e-mail address) and Password. This is the same username

and password that you use to log into WeatherTRAK.net.

Check “Save Login” if you want your device to remember your username and password next

time you access your controllers.

Then click “Sign In.”

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WeatherTRAK Mobile User’s Manual

HydroPoint Data Systems, Inc. Page 3 of 10

WeatherTRAK Mobile Navigation Bar

MANUAL:

Access to

Manual

Operation

ALERTS:

Access to

active alert

information

LOGOUT:

Logs user

out of

app

HELP:

Provides

One-Touch

access to

Customer

Service

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WeatherTRAK Mobile User’s Manual

HydroPoint Data Systems, Inc. Page 4 of 10

Manual Irrigation To control manual irrigation select the Manual Navigation button in

the Navigation bar. Then select the Account, Site and Controller

you want to control.

Manual Summary Screen The Manual Summary screen appears when your press the

Manual Navigation button. This screen provides a quick summary

dashboard of the number of Accounts, Sites and Controllers

available through your login.

Select “Accounts” to start navigating to the controller you want to

control.

Manual Account & Sites Screen –

Find and select the appropriate Account and Site The Manual Accounts & Sites screen allows you to select the

appropriate Account and Site you want to control.

The number to the right of the Site name is the number of

controllers on that site.

Use the “Summary” button at the top of the screen to go back to

the Manual Summary Screen.

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WeatherTRAK Mobile User’s Manual

HydroPoint Data Systems, Inc. Page 5 of 10

Manual Controllers –

Find and select the appropriate Controller The Manual Controllers screen allows you to quickly select which

controller you want to control.

The Account & Site appear in grey near the top of the screen.

Use the “Sites” button at the top of the screen to go back to the

Manual Summary Screen.

Manual Operate Controller Screen –

Control station specific manual irrigation

The Manual Operate Controller screen allows you to select which

stations you want to run and how long you want to run them.

The Account, Site and Controller names appear in the grey banner

near the top of the screen.

To Start Manual Irrigation 1. Select the station(s) you want to turn on.

2. Select the duration you want each station to run

(all stations will run for the same duration).

3. Press the “Start” button

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WeatherTRAK Mobile User’s Manual

HydroPoint Data Systems, Inc. Page 6 of 10

To Stop Manual Irrigation

1. If the Controller is currently running manual irrigation,

the button label at the bottom of the screen will be Stop.

2. Press the “Stop” button.

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WeatherTRAK Mobile User’s Manual

HydroPoint Data Systems, Inc. Page 7 of 10

Alerts The Alerts area provides access to all active alerts by Account,

Site and Controller as well as detailed alert information. The alert

information is refreshed every time you press the ALERTS

navigation button.

Alerts Summary The Alert Summary screen appears when your press the

ALERTS Navigation button.

This screen provides a summary dashboard of the number of

Total Alerts, Total Major Alerts, and number of Sites with Major

Alerts or number of Controllers with Major Alerts.

Select “Accounts” to start navigating to the controller you want

to control.

Alerts Account & Sites Screen –

Find and select the appropriate Account and Site The Alerts Accounts & Sites screen allows you to select the

appropriate account and site.

The number to the beneath of the site name is the number of

alerts and major alerts on that site.

Use the “Summary” button at the top of the screen to go back to

the Alerts Summary Screen.

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WeatherTRAK Mobile User’s Manual

HydroPoint Data Systems, Inc. Page 8 of 10

Alerts / Controllers –

Find and select the appropriate Controller The Alerts / Controllers screen allows you to select the

appropriate Controller at the selected.

The number beneath of the Controller name is the number of

alerts and major alerts on that controller.

Use the “Sites” button at the top of the screen to go back to the

Alerts Summary Screen.

Alerts / Controller Alerts –

Find and select the appropriate Alert The Alerts / Controller Alerts screen shows you to see all the

alerts available on this controller.

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WeatherTRAK Mobile User’s Manual

HydroPoint Data Systems, Inc. Page 9 of 10

Alerts / Alert Detail – View Alert Detail The Alerts / Alert Detail screen shows the selected alerts

detail including an alert description, duration and how to

remedy the issue.

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WeatherTRAK Mobile User’s Manual

HydroPoint Data Systems, Inc. Page 10 of 10

HELP The HELP screen provides direct access to HydroPoint

Customer Service either through phone or email. If you have

phone service, press the “Call Customer Service” button to

directly dial HydroPoint Customer Service.

To email HydroPoint customer service press “Email Customer

Service” and an email addressed to [email protected]

will appear.

Be sure to include the type of device you are using and the

serial number of the controller.