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Making Major Gifts Major Letting Data Drive Vicki Claussen August 1,2013

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Page 1: Wealth Engine Advancement Partners Summer Seminar 2013

Making Major Gifts MajorLetting Data DriveVicki ClaussenAugust 1,2013

Page 2: Wealth Engine Advancement Partners Summer Seminar 2013

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Agenda

Where are you now?– Fund Raising Activity– Donor Management Software– Staff

Making the Case for DataUsing Data to – Identify Major Gift Prospects– Optimize Major Gift Portfolios– Define Ask Amounts

Using Data Screening to Get to the Capacity Factor

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Prospect Identification Metrics

3

Peer

Ref

erra

l

Push

Tec

hnol

ogy

Subs

crip

tions

Data

Minin

g Sc

ore

Wea

lth S

cree

ning

Pare

nt S

cree

ning

Staff

Ref

erra

l

$5K G

ift R

epor

t

$1K G

ift R

epor

t0%

5%

10%

15%

20%

25%

30%

35%

40%

45%Number of Prospects Time Invested

Insights:Peer referral yields relatively few prospects for time in-vestedWealth Screening yields a high number of prospects for time invested

Page 4: Wealth Engine Advancement Partners Summer Seminar 2013

Capacity and likelihood to give data identify the best major gift prospects…

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Use Data to Optimize Portfolios by Finding the Best Prospects

Based on Capacity and Likelihood to Give (or Affinity), an entire constituency can be segmented for application of distinct strategies:

For major gifts, constituents with high capacity and high affinity are shaded in green for immediate assignment and cultivationConstituents in shaded in blue are second tier prospects and should be engaged in high-touch cultivation at the annual giving level

Cap

acit

y

Likelihood to Give

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Use Data to Optimize Portfolios by Finding the Best Prospects

2 2 47

41 30 525

3,626 2,397 8,328

Cap

acit

y

Likelihood to Give

Based on Capacity and Likelihood to Give (or Affinity), an entire constituency can be segmented for application of distinct strategies:

For major gifts, constituents with high capacity and high affinity are shaded in green for immediate assignment and cultivationConstituents in shaded in blue are second tier prospects and should be engaged in high-touch cultivation at the annual giving level

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Data Appends (Wealth, Demographic and Lifestyle Attributes) Allow Evaluation of All Constituents

  Likelihood to Give

Capacity RangeVery Low

LowModerat

eHigh

Very High

Total

$5M+     1 3 2 6

$1M up to $5M   2 1 19 23 45

$500K up to $1M   7 11 50 39 107

$250K up to $500K   34 19 301 135 489

$100K up to $250K   139 60 905 358 1,462

$50K up to $100K 6 490 469 2,155 774 3,894

$25K up to $50K 186 795 1,037 1,288 761 4,067

$15K up to $25K 132 464 498 607 365 2,066

Up to $15K 127 278 67 216 146 834

Unrated 525 484 266 466 287 2,028

Total 976 2,693 2,429 6,010 2,890 14,998

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  Likelihood to Give

Capacity RangeVery Low

LowModerat

eHigh

Very High

Total

$5M+     1 3 2 6

$1M up to $5M   2 1 19 23 45

$500K up to $1M   7 11 50 39 107

$250K up to $500K   34 19 301 135 489

$100K up to $250K   139 60 905 358 1,462

$50K up to $100K 6 490 469 2,155 774 3,894

$25K up to $50K 186 795 1,037 1,288 761 4,067

$15K up to $25K 132 464 498 607 365 2,066

Up to $15K 127 278 67 216 146 834

Unrated 525 484 266 466 287 2,028

Total 976 2,693 2,429 6,010 2,890 14,998

Quickly Identify the Best Prospects for Major Gift Cultivation

28 shaded green have high capacity, high likelihood to give

3 2

23

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  Likelihood to Give

Capacity RangeVery Low

LowModerat

eHigh

Very High

Total

$5M+     1 3 2 6

$1M up to $5M   2 1 19 23 45

$500K up to $1M   7 11 50 39 107

$250K up to $500K   34 19 301 135 489

$100K up to $250K   139 60 905 358 1,462

$50K up to $100K 6 490 469 2,155 774 3,894

$25K up to $50K 186 795 1,037 1,288 761 4,067

$15K up to $25K 132 464 498 607 365 2,066

Up to $15K 127 278 67 216 146 834

Unrated 525 484 266 466 287 2,028

Total 976 2,693 2,429 6,010 2,890 14,998

Identify Second Tier Prospects for High-Touch Leadership Giving Program

19

50 39

301 135

544 shaded in blue are also good major gift candidates

Page 10: Wealth Engine Advancement Partners Summer Seminar 2013

Portfolios are often selected based on past giving history…

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  Affinity Score

Capacity Range Very Low Low Moderate High Very High Total

$5M+         $7,983,010 $7,983,010

$1M up to $5M        $10,481,10

5$10,481,10

5

$500K up to $1M         $4,120,173 $4,120,173

$250K up to $500K   $370,479 $341,000 $440,241 $6,786,036 $7,937,755

$100K up to $250K   $601,489 $332,565 $1,545,482 $6,350,829 $8,830,365

$50K up tp $100K   $196,430 $243,806 $712,639 $3,133,520 $4,286,395

$25K up to $50K $94,259 $289,513 $201,514 $583,946 $1,119,834 $2,289,066

$15K up to $25K   $39,287 $24,468 $73,790 $134,884 $272,430

Up to $15K $40,226     $10,961 $36,692 $87,880

Unrated $27,383 $15,889   $11,409 $9,571 $64,252

Total $161,868$1,513,08

7$1,143,35

3$3,378,46

9$40,155,6

53$46,352,4

30

The Current Portfolios Under Management have a Total Value of $46MM

243 prospects are currently under management (assigned to a gift officer or volunteer)These were selected based on total givingValues in the cells are the sum of the capacity of each individual who falls within the range

$46,352,430

The total capacity of the prospects under management is the total number in the lower right-hand corner ($46MM)

Page 12: Wealth Engine Advancement Partners Summer Seminar 2013

Potential soars when portfolios are selected based on capacity and likelihood to give ratings…

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243 Optimal Prospects @$286MM(Selected Based on Capacity and Likelihood Ratings)

  Affinity Score

Capacity Range Very Low Low Moderate High Very High Total

$5M+       89,015,427 19,223,723 108,239,150

$1M up to $5M       35,938,650 48,700,146 84,638,796

$500K up to $1M       34,221,647 27,739,460 61,961,108

$250K up to $500K         30,862,459 30,862,459

$100K up to $250K            

$50K up tp $100K            

$25K up to $50K            

$15K up to $25K            

Up to $15K            

Unrated            

Total       159,175,725 126,525,788 285,701,513

Selecting the 243 optimal prospects yields $286MM under managementThis is 6 times the capacity under management

89,015,427 19,223,723 108,239,150

35,938,650 48,700,146 84,638,796

34,221,647 27,739,460 61,961,108

  30,862,459 30,862,459

285,701,513

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Strategy Grows Out of Analysis

All else being equal, if 20 gifts close at 10% of capacity, this

change in portfolio value would result in an additional $2MM

($2,351,452 vs. $381,501)

To activate this potential, spend your time with high-likelihood,

high-capacity prospects not under management by an individual

staff or volunteer should be assigned

Most of the time when you are cultivating lower capacity people

it’s because of the likelihood scores. Goal is to move them to

close or decrease your time with them

The second tier of prospects with high capacity and likelihood

scores should be “fast-tracked” in high-touch annual

giving/cultivation program

Page 15: Wealth Engine Advancement Partners Summer Seminar 2013

Ask amounts are often based on instinct, “gut” feelings, or the comfort level of the solicitor…

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Data including Capacity Estimates Allow Analysis of Major Gift Solicitations

Prospect Manager or Major

Gift Officer

Average Capacity

of Prospects

Average Ask

Amount

% of Capacity

Asked

Average Gift

Amount

% of Ask Received

% of Capacity Received

Jocelyn $95,617 $24,286 25% $10,242 42% 11%

Sarah $167,708 $24,167 14% $16,667 69% 10%

Total $131,662 $24,226 18% $13,455 56% 10%

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This Organization Receives on Average Only 10% of Potential Gift Value

Prospect Manager

Average Capacity

of Prospects

Average Ask

Amount

% of Capacity

Asked

Average Gift

Amount

% of Ask Received

% of Capacity Received

Jocelyn $95,617 $24,286 25% $10,242 42% 11%

Sarah $167,708 $24,167 14% $16,667 69% 10%

Total $131,662 $24,226 18% $13,455 56% 10%

Analysis shows gifts received are valued at approximately 10% of capacity

11%

10%

10%

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Gift Officers May be Defaulting to the Minimum Major Gift Level

Prospect Manager

Average Capacity

of Prospects

Average Ask

Amount

% of Capacity

Asked

Average Gift

Amount

% of Ask Received

% of Capacity Received

Jocelyn $95,617 $24,286 25% $10,242 42% 11%

Sarah $167,708 $24,167 14% $16,667 69% 10%

Total $131,662 $24,226 18% $13,455 56% 10%

With a minimum major gift amount of $25K, it looks like prospect managers may be satisfied asking for gifts of $25K

$24,286

$24,167

$24,226

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With Gifts Closing at Just 56% of Asks, There May be Money Left on the Table

Prospect Manager

Average Capacity

of Prospects

Average Ask

Amount

% of Capacity

Asked

Average Gift

Amount

% of Ask Received

% of Capacity Received

Jocelyn $95,617 $24,286 25% $10,242 42% 11%

Sarah $167,708 $24,167 14% $16,667 69% 10%

Total $131,662 $24,226 18% $13,455 56% 10%

On average, they are receiving gifts of $10K-$15K

$10,242

$16,667

$13,455

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If 20 Gifts are Closed with Gifts Averaging 10% of Capacity, the Organization will Realize $263,324

Prospect Manager

Average Capacity

of Prospects

Average Ask

Amount

% of Capacity

Asked

Average Gift

Amount

% of Ask Received

% of Capacity Received

Jocelyn $95,617 $24,286 25% $10,242 42% 11%

Sarah $167,708 $24,167 14% $16,667 69% 10%

Total $131,662 $24,226 18% $13,455 56% 10%

$131,662 x 10% x 20

Gifts

$131,662 10%

$131,662 x 10% x 20 Gifts =

$263,324

Page 21: Wealth Engine Advancement Partners Summer Seminar 2013

If ask amounts are adjusted to reflect capacity on an individual basis, fundraising potential increases…

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Prospect Manager

Average Capacity

of Prospects

Average Ask

Amount

% of Capacity

Asked

Average Gift

Amount

% of Ask Received

% of Capacity Received

Jocelyn $95,617 $24,286 25% $10,242 42% 11%

Sarah $167,708 $41,927 25% $28,929 69% 17%

Total $131,662 $32,915 25% $19,585 59% 15%

Adjusting Average Ask Amount Up to 25% of Capacity on Average Leads to Higher Asks

Sarah’s asks are adjusted from 14% to 25% of capacity, resulting in an average ask of $41,927

$41,927 25%

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Prospect Manager

Average Capacity

of Prospects

Average Ask

Amount

% of Capacity

Asked

Average Gift

Amount

% of Ask Received

% of Capacity Received

Jocelyn $95,617 $24,286 25% $10,242 42% 11%

Sarah $167,708 $41,927 25% $28,929 69% 17%

Total $131,662 $32,915 25% $19,585 59% 15%

Higher Asks Lead to Higher Closed Gift Amounts

This leads to a 17% of capacity average gift for Sarah and 15% overall 15%

17%

Page 24: Wealth Engine Advancement Partners Summer Seminar 2013

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Prospect Manager

Average Capacity

of Prospects

Average Ask

Amount

% of Capacity

Asked

Average Gift

Amount

% of Ask Received

% of Capacity Received

Jocelyn $95,617 $24,286 25% $10,242 42% 11%

Sarah $167,708 $41,927 25% $28,929 69% 17%

Total $131,662 $32,915 25% $19,585 59% 15%

If 20 Gifts are Closed with Gifts Averaging 15% of Capacity, the Organization will Realize $394,986

15%$131,662

$131,662 x 15% x 20

Gifts $131,662 x 15% x 20 Gifts =

$394,986

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All else being held constant, If 20 gifts close at 15% of

capacity on average, this will result in $394,986 in revenue

This represents an additional $131,662 in revenue over prior

asks

Ask amounts should be evaluated on an individual basis– What is the constituents capacity

– What is their Likelihood• Are we one of this prospect’s top three priorities?

• Is this prospect enthusiastic about a particular project or program?

• Do we have a funding need that meshes with this prospect’s interests?

• What other current commitments do they have?

Data can give you the confidence to ask for the right

amount

Strategy Grows Out of Analysis

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Realize Untapped Fundraising Potential

By analyzing file capacity and modeling likelihood to give, this

organization was able to increase capacity under management

and (without closing more gifts) increase potential funds

raised by $2MM

By analyzing ask amounts in relation to capacity, this

organization was able to identify a weakness in their major gift

program and by encouraging each gift officer to ask for a

minimum of 25% of capacity, increases fundraising potential

by $131,662

If this organization realizes even 10% of this potential $2.1MM

gain, they will have realized a Return on Investment (ROI)of

740% based on a $25,000 investment in data and analytics

Page 27: Wealth Engine Advancement Partners Summer Seminar 2013

WealthEngine To Get to CapacityHelping You Reach the Right People for the Right Purpose

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So Your Mother Says Do a Screening

Have files in electronic formatHow many records– Alumnni: where do you start– Parents– Grandparents– Business, community support– Foundations– Events

WhenBefore campaignBefore cultivation opportunitiesBefore the askWith new gifts

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Comprehensive Data from 30+ Sources

Acxiom Household Profiles

Dun & Bradstreet Hoovers Business

Information Marquis Who’s Who Reuter’s Market

Guide Airmen Certificate –

Pilot license Physicians Profiles –

AMA SSA Master Death

Index Do Not Mail

Registry

Personal Demographics

Business & Organizations

Asset & Income

Philanthropic / Giving

D&B – Business Profiles

D&B – State Business Registrations

GuideStar Directors GuideStar

Foundations Section 527

Political Organizations

Foundation Trustees

Acxiom Household Profiles

DataQuick Real Estate

LexisNexis Real Estate

Aircraft Registration – FAA

Boat Owners – Coast Guard & State Reg’s

IRS Pension Holders Reuter’s Market

Guide SEC – Insider Stock

(WealthID)

Federal Election Contributions

State Political Donations

Section 527 Organization Donations

Donations to tax exempt organizations(IRS Section 501 (C)(3))

The WealthEngine Advantage—our unique data sources provide deeper insight on business ownership, lifestyle and overall affluence.

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Leveraging Big Data for Maximum Results

AgeBirth Month/YearNationalityMarital StatusPresence of Children Education and Graduation DatesCredit Card UserEthnicityReligious Affiliation

Demographics & Contact Info

Occupation and BioCompany NameStart DateEmployeesPublic/Private CompanySales VolumePhysician, Specialty and Hospital InformationProfessional AwardsCertificationsCivic InformationMemberships

Business & Organizations

Net Worth EstimateLiquidityTotal AssetsHousehold IncomePensionReal Estate Value Stock Transactions and Holdings144 Stock Sale IntentionsOptionsCharitable ContributionsInvestment Interests

Wealth & Assets

TravelSports (i.e. golf, ski)Spectator Sport InterestsArts & CultureHobbiesLeisure ActivitiesPolitical AffiliationsPrivate FoundationsAircraft OwnershipBoat OwnershipClubsAutomobiles owned

Lifestyle &Interests

WealthEngine leverages data from 60+ sources for insight on business ownership, lifestyle and overall affluence

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Bringing Together Data from Multiple Sources

Extracting Value from Data and Appending Information

Identifying Top Prospects for Cultivation

Screening Process

Knowledge of wealth data

ScoresExtract greater insight from data

Profiles Complete the value of data & intelligence

Parse

1|0Transform

Clean

Normalize & Append

LN

D&BSEC

FEC

Income

GS

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Scoring at the Household Level

Prevents one household with a multi-million dollar income from skewing the average incomes of other households in the tract

Asset behavior varies dramatically by age. Zip+4 level averages age, diminishing the impact of varying behavioral characteristics

Avoids classifying renters as homeowners and subsequently inflating actual assets

Prevents Estimation Error from Zip+4 Asset Variability

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Propensity to Give (P2G) Score Quickly Defines Potential

30% - 35%

45% - 50%

10% - 15%

< 5%

5% - 10%

15% - 25%

25% - 35%

40% - 45%

25% - 30%

< 1%

Perc

enta

ge o

f Pr

ospe

ct U

nive

rse

Percentage of Total Giving

P2G successfully predicts 80% of major donors so you can spend less time validating data

P2G looks at: the predictive value of data sourcesthe quality of match to those sourcesthe estimated giving capacity

75% - 85% of your total giving typically comes from donors in the P2G-1 & P2G-2 scoring categories

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Analytics are the Heart of Wealth IntelligenceWealthEngine scores provide indicators of wealth & affluence

Total Assets

Net Worth

Cash on Hand

WealthEngine Estimates the difference between

total assets and total debt for a household

Estimates the total value of all financial and non-financial assets held by a household, derived from varying asset components

Estimates financial assets that are readily accessible (e.g., checking, savings, money market accounts, etc.)

Page 35: Wealth Engine Advancement Partners Summer Seminar 2013

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Use WealthEngine Scores to Identify Your Targets

An analytical approach lets you:

Extract More Value

Analyze Data Faster

Fundraise More Cost Effectively

Enjoy Greater Flexibility

Make More Informed Decisions

Maximize ROI

WealthEngine scores bring unmatched clarity into who they are. Use to segment and target donors for every fundraising campaign

Propensity to Give (P2G™) Total Assets Net Worth Liquidity Estimated Annual Donations Gift Capacity Range Gift Capacity Rating Influence Planned Giving: (Bequest,

Annuity & Trust) Inclination: Affiliation RFM

Wealth Ratings & Scores

Page 36: Wealth Engine Advancement Partners Summer Seminar 2013

First Look at the Data

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Major Findings from Test File

1078 Major donor prospects in the files. 403 highly qualified by WealthEngine P2G score and estimated giving capacityMiddle initial updated on 767 recordsAge obtained by through Acxiom on 1251 (suggest age overlay if planning planned giving or b-day cultivation activity.)

1,680 total gift amount less than $500“Same” number of $500 gifts from P2G 1-3Total number of all gifts is a good number to capture as it indicates commitment

Page 38: Wealth Engine Advancement Partners Summer Seminar 2013

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P2G Distribution Your Org/WE Comparison

P2G 1 P2G 2 P2G 3 P2G 4 P2G 50%

5%

10%

15%

20%

25%

30%

35%

40%

WEHF

Page 39: Wealth Engine Advancement Partners Summer Seminar 2013

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Total File Results WealthEngine Results

P2G Score # REC EGC Ttl Gift Org Gift  $500+

P2G 1 358 $374,882,024 $7,499,919 $153,676 39

P2G 2 720 $267,489,621 $742,805 $149,891 36

P2G 3 699 $34,788,530 $561,634 $199,224 41

P2G 4 76 $4,073,449 $8,315 $8,315 2

P2G 5 144 $21,933 $21,933 8

Total 1997 $681,233,624 $8,834,606 $533,039

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Best Prospects by P2G/Gift History

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The Results

Determine affinity criteria– Engagement type and score– Donations- RFM– Affiliation

Assign someone to be in charge– Of the passwords– Of access to the information– Of the results file

Find your best prospects and assign or engage immediately Begin to develop your table

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Individual’s record in

DMS

WealthConnect

Connect to FWO Profile

Calculate Ratings &

Scores

Bring Ratings & Key

Datapoints into the DMS

Integrate Wealth Intelligence

Integrating wealth data into your DMS/CRM helps you:

Prepare for a meeting

Refine ask amounts

Make informed decisions

Automate marketing and donor outreach activities

Save time and streamline workflows

Page 43: Wealth Engine Advancement Partners Summer Seminar 2013

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Translating the Results to Action

Look at P2G 1-0 with high match – Property value of $1.2 MM– SEC– Dun & Bradstreet with individual value greater

than $800,000– Guidestar match with EGC greater than $250,000

Look at P2G 1 others– Property value of $1.2 or more– More than 2 properties– High FEC contributions with one of the above

Look at Total Net Worth greater than $2,500,000Look at Large Individual Gifts

Page 44: Wealth Engine Advancement Partners Summer Seminar 2013

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Search Page for Prospect Research

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Wealth Scores Key to Prospect Research Detail on the Subscription- Quickly ID good donors

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Circle of Friends or Connections

Page 48: Wealth Engine Advancement Partners Summer Seminar 2013

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Individual’s record in

DMS

WealthConnect

Connect to FWO Profile

Calculate Ratings &

Scores

Bring Ratings & Key

Datapoints into the DMS

Integrate Wealth Intelligence

Integrating wealth data into your DMS/CRM helps you:

Prepare for a meeting

Refine ask amounts

Make informed decisions

Automate marketing and donor outreach activities

Save time and streamline workflows

Page 49: Wealth Engine Advancement Partners Summer Seminar 2013

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Free PublicationsFree Tools and ResourcesOriginal ResearchFree WebinarsFree RoundtablesFree MembershipVirtual Networking

Research

Education

Networking

Dedicated to research, education, and networking for fundraising and research professionals

Join WealthEngine Institute: http://info.wealthengine.com/Institute.html

Contact WealthEngine Institute: [email protected]

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Contact Us

Sally BoucherDirector of Research

[email protected]

Tony GlowackiPresident & [email protected]

800.933.4446www.wealthengine.com

[email protected]