we need greater engagement! we need to be more prepared! we need to expand our professional...

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We need We need greater greater engagement engagement ! ! We need We need to be to be more more prepared prepared ! ! We need to We need to expand our expand our professional networks professional networks ! ! We need We need to be to be valued valued ! ! We need to be We need to be challenged challenged ! ! IT St aff We need We need more more opportunities opportunities ! !

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We need We need greatergreaterengagementengagement!!

We need We need to beto bemoremore

preparedprepared!!

We need to We need to expand ourexpand ourprofessional networksprofessional networks!!

We need We need to be to be

valuedvalued!!

We need to be We need to be challengedchallenged!!

IT StaffIT Staff

We need We need moremoreopportunitiesopportunities!!

We need We need betterbetterstaff retentionstaff retention!!

We need We need help at help at peak activitypeak activity times! times!

We needWe needto betterto betterleverageleverage

resourcesresourcesandand

talenttalent!!

We need staff toWe need staff tounderstand the broader understand the broader

IT picture IT picture at IU!at IU!

We need We need betterbetter

succession succession planningplanning!!

We need We need quickerquickerskills developmentskills development!!

IT Managers

IT Managers

a University-widea University-widejob enrichment job enrichment

program forprogram forIT professionals!IT professionals!

We all need…We all need…

April 19, 2023

A Proposal for Job EnrichmentDeveloping IT Human Capital

Todd Herring, Marianne Chitwood, Dan Young, Jon Dunn, Todd Duke, Eric Wernert, and Jim Anderson

April 19, 2023Job Enrichment Proposal for IT at IU

What is Job Enrichment?

• Rotating people through jobs & departments• Learning new disciplines• Building new relationships• Strengthening core skills• Creating pathways for professional

development

Project Background

• Project definition

- “enrichment” instead of “rotation”• Background research• Survey• Feasibility• Recommendation

April 19, 2023Job Enrichment Proposal for IT at IU

Benefits to the Individual

• Opportunity to extend skill set• Opportunity to leverage existing skills • Expand professional network• Broader organizational awareness• Career management opportunities• Excitement and engagement!

April 19, 2023Job Enrichment Proposal for IT at IU

Benefits to the University

• Edge, Leverage and Trust (ELT) in action!• Addresses needs during high-volume

periods, utilizing existing staff• Increased breadth and depth of skills • Retention of quality staff• Succession planning

April 19, 2023Job Enrichment Proposal for IT at IU

Potential Challenges/Drawbacks

• Fear of staff loss• Staff not a good fit• My projects are too …(fill-in-the-blank) • Can’t afford to give up “Suzie IT worker”• Length of commitment (time period)• Buy-in at all levels & units

April 19, 2023Job Enrichment Proposal for IT at IU

Feasibility

• There was significant interest from all constituent groups

- Survey respondents were favorable• Not a one-size fits all program• Participation should be voluntary• Fits some job classifications better than

others

April 19, 2023Job Enrichment Proposal for IT at IU

Recommendations

• Identify project champion(s)• Pilots with evaluation

- School to UITS- School to School- UITS to UITS- UITS to Regional

• Formal governance & expansion?

April 19, 2023Job Enrichment Proposal for IT at IU

This is already happening at IU

• Jim Kippenbrock – interim IT director for School of Engineering and Technology- Kristy Kallback-Rose – interim Research

Technologies liaison to SET• Todd Herring – interim manager of LSP

services and tier 2 support• Jared Beard – project manager from KSB on

loan to Talisma project • Where is this already happening within your

organization?

April 19, 2023Job Enrichment Proposal for IT at IU

Thank you

Questions?

Comments?

April 19, 2023Job Enrichment Proposal for IT at IU