waters empower 3 service 2 release notes · 2014-07-02 · after installing empower 3 service...

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R E L E A S E N O T E S Waters and “THE SCIENCE OF WHAT’S POSSIBLE.” are registered trademarks of Waters Corporation. All other trademarks are the sole property of their respective owners. Copyright 2014 Waters Corporation Page 1 of 51 *716004166* *Rev.A* Waters Empower 3 Service Release 2 Waters ® Empower ® 3 Service Release 2 (SR2) corrects various software defects. These release notes contain the following important information for installing and using Empower 3 Service Release 2 software. Unless superseded, all previous release notes and product support information apply to this software release. Table of Contents Table of Contents ....................................................................................................................... 1 GxP compliance requirements .................................................................................................... 4 System and software requirements ............................................................................................ 4 Before you install Empower 3 SR2 software ............................................................................... 4 Install Empower 3 Service Release 2.......................................................................................... 5 After installing Empower 3 Service Release 2 ................................................................................. 5 Install Empower 3 SR2 on a single computer ................................................................................. 5 Install Empower 3 SR2 on multiple computers using the PsExec utility .............................................. 6 Install Empower 3 SR2 on multiple Citrix servers ........................................................................... 9 Verify the Empower 3 Service Release 2 installation ................................................................ 10 Enhancements added to this release ........................................................................................ 10 Issues fixed in this release ....................................................................................................... 11 Issues fixed in Empower 3 SR2 ...................................................................................................12 Issues fixed in Impurity Processing .............................................................................................13 Issues fixed in Agilent GC Instrument Control ...............................................................................13 Issues fixed in Empower Toolkit ..................................................................................................14

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Page 1: Waters Empower 3 Service 2 Release Notes · 2014-07-02 · After installing Empower 3 Service Release 2, when you log into Empower, the software automatically updates your projects

R E L E A S E N O T E S

Waters and “THE SCIENCE OF WHAT’S POSSIBLE.” are registered trademarks of Waters Corporation. All other trademarks are the sole property of their respective owners.

Copyright 2014 Waters Corporation

Page 1 of 51

*716004166* *Rev.A*

Waters Empower 3 Service Release 2

Waters® Empower® 3 Service Release 2 (SR2) corrects various software defects.

These release notes contain the following important information for installing and using Empower 3 Service Release 2 software.

Unless superseded, all previous release notes and product support information apply to this software release.

Table of Contents Table of Contents ....................................................................................................................... 1

GxP compliance requirements .................................................................................................... 4

System and software requirements ............................................................................................ 4

Before you install Empower 3 SR2 software ............................................................................... 4

Install Empower 3 Service Release 2 .......................................................................................... 5

After installing Empower 3 Service Release 2 ................................................................................. 5

Install Empower 3 SR2 on a single computer ................................................................................. 5

Install Empower 3 SR2 on multiple computers using the PsExec utility .............................................. 6

Install Empower 3 SR2 on multiple Citrix servers ........................................................................... 9

Verify the Empower 3 Service Release 2 installation ................................................................ 10

Enhancements added to this release ........................................................................................ 10

Issues fixed in this release ....................................................................................................... 11

Issues fixed in Empower 3 SR2 ................................................................................................... 12

Issues fixed in Impurity Processing ............................................................................................. 13

Issues fixed in Agilent GC Instrument Control ............................................................................... 13

Issues fixed in Empower Toolkit .................................................................................................. 14

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Issues fixed in Review and Processing ......................................................................................... 15

Issues fixed in Data Analysis and Processing ................................................................................ 15

Issues fixed in Run Samples ....................................................................................................... 16

Issues fixed in Configuration Manager ......................................................................................... 17

Issues fixed in Preview and Reporting .......................................................................................... 17

Issues fixed in Mass Spec Capabilities .......................................................................................... 18

Issues fixed in Audit Trail and Result Audit Viewer ......................................................................... 18

Issues fixed in Compare ............................................................................................................. 19

Issues fixed in Method Validation Manager (MVM) ......................................................................... 19

Issues fixed in QuickStart........................................................................................................... 19

Issues fixed in Empower Online Information System ...................................................................... 20

Issues fixed for installation ......................................................................................................... 20

Known software issues in this release ...................................................................................... 21

General issues or behaviors ........................................................................................................ 21

Known issues with assigned PCS numbers .................................................................................... 21

Known issues in Data Analysis and Processing .............................................................................. 21

Known issues in Review and Processing ....................................................................................... 22

Known issues in Compare .......................................................................................................... 23

Known issues in Method Validation Manager (MVM) ....................................................................... 23

Known issues in Run Samples ..................................................................................................... 24

Known issues in system configuration and project management...................................................... 24

Known issues for installation, upgrade, administration, and instrument control software .................... 25

Known issues in Reporting.......................................................................................................... 27

Known issues in Empower software application components ........................................................... 28

Known issues in Empower Toolkit ................................................................................................ 28

Program files modified in this release ...................................................................................... 30

Test configurations ................................................................................................................... 40

Client computer ........................................................................................................................ 40

Personal Workstation ................................................................................................................. 41

Windows Database Server .......................................................................................................... 42

Solaris database server .............................................................................................................. 43

RedHat Linux database server .................................................................................................... 43

RedHat Linux RAC database server .............................................................................................. 44

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Citrix® Server (XenApp™ 6.5) ..................................................................................................... 45

LAC/E32 module ........................................................................................................................ 46

Empower 3 support on VMware® vSphere ................................................................................ 47

VMware vCenter Server 5.0 for the vSphere 4.1 and 5.0 environments ............................................ 47

vCenter Server 5.5 for the vSphere 5.5 environment ..................................................................... 48

SQL 2008 server for the vSphere 4.1 and 5.0 environments ........................................................... 49

SQL 2008 server for the vSphere 5.5 environment ........................................................................ 50

VM Storage Unit: vSphere 4.1 .................................................................................................... 50

VM Storage Unit: vSphere 5.0/5.5 ............................................................................................... 50

VM Backup Storage Unit: vSphere 4.1/5.0/5.5 .............................................................................. 50

ESXi host information ............................................................................................................... 51

vSphere 4.1 environment ........................................................................................................... 51

vSphere 5.0 environment ........................................................................................................... 51

vSphere 5.5 environment ........................................................................................................... 51

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GxP compliance requirements When you install Empower software for the first time, or when you uninstall it, you must qualify the software so that it meets GxP compliance requirements.

Recommendation: Whenever you install or uninstall software in a GxP environment, follow your organization’s management-approved, standard operating procedures for changing software.

System and software requirements Empower 3 SR2 software supports Windows® 7 Professional or Enterprise, Windows XP Professional, and Windows Server 2008 R2, with Service Pack 1. Specifically, it supports these platforms and operating systems:

Platform Operating systems

Personal workstation Windows 7 Professional or Enterprise with Service Pack 1, 64-bit

Client or LAC/E32 ™ module • Windows 7 Professional or Enterprise with Service Pack 1, 64-

bit, or

• Windows XP Professional with Service Pack 3, 32-bit

Database server

• Windows Server 2008 R2, Enterprise edition with Service Pack 1, 64-bit (Oracle RDBMS 11.2.0.2.0 with Patchset 15)

• Windows Server 2008 R2, Standard edition with Service Pack 1, 64-bit (Oracle RDBMS 11.2.0.2.0 with Patchset 15)

• Oracle Solaris 10 (8/11), patched to 9/11 (Oracle RDBMS 11.2.0.2.3)

• Red Hat Enterprise Linux 6.2 (Oracle RDBMS 11.2.0.3.6)

RAC server

• Oracle Enterprise Edition for Windows, 64-bit, version 11.2.0.2, Patch Set 11

• Oracle Enterprise Edition for Solaris and Red Hat, version 11.2.0.3.6

Citrix® Server XenApp™ 6.5 Windows 2008 R2, Standard and Enterprise, 64-bit

Data Guard server Windows 2008 R2, Enterprise, 64-bit

Before you install Empower 3 SR2 software Back up all Empower projects, library information, and databases before installing this software.

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Install Empower 3 Service Release 2 You can install Empower 3 Service Release 2 by downloading it from the Waters Website or from the installation media.

Restriction: You cannot roll back or remove an Empower 3 Service Release 2 installation.

Requirement: You must have local administrator privileges to install Empower 3 SR2. Note that the Domain Administrator account might not have local administrator account privileges.

After installing Empower 3 Service Release 2 After installing Empower 3 Service Release 2, when you log into Empower, the software automatically updates your projects. The time required for the update to SR2 corresponds to the number of projects.

You can install Empower 3 Service Release 2 in the following ways, depending on your system configuration:

Computer configuration Installation process

Single computer running a supported Windows operating system

• Installation wizard • Command line interface (silent installation)

Multiple computers: Clients, LAC/E32, or Citrix servers

• Installation wizard • Command line interface (silent installation) • PsExec utility (push installation)

Install Empower 3 SR2 on a single computer You can install Empower 3 SR2 on a single computer using the Installation Wizard or using the command line interface.

To install Empower 3 SR2 using the Installation Wizard:

1. In Windows Explorer, browse to the folder containing the Empower3SR2Setup.exe file that you downloaded from the Waters Website, and double-click it.

Alternative: Insert the installation media into the media drive. In Windows Explorer, browse to the media drive, and then double-click Empower3SR2Setup.exe.

2. Follow all the prompts to complete the installation.

Recommendation: If you have problems installing Empower 3 SR2 due to a Verify Files issue, contact your local Waters Support organization.

3. After the installation finishes, restart the computer.

4. Log into the computer.

5. Log into Empower.

6. If the computer is in a client/server environment, when prompted to update the database, enter the password EMPOWER3CSUPDATE, one word in all uppercase letters.

Result: Empower 3 Service Release 2 does not update the currently installed version of Oracle. It updates only the database tables that Empower software uses.

Important: In a client/server environment, wait several minutes before logging into Oracle Enterprise Manager.

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To install Empower 3 SR2 on a single computer using the command line interface (silent install):

1. In a command prompt window, if required, change to the directory that contains the file Empower3SR2Setup.exe.

2. At the command prompt, type the following command along with the required command line options, and any other options you want to use, as listed in the following tables.

Empower3SR2Setup.exe /s /v"WAT_RESTART=YES WAT_LOG_FILE_NETWORK_LOCATION=”\\<your network file location>” /qn”

Example network file location: M58_103153\c\SR2logs

3. After the installation finishes, restart the computer.

4. Log into the computer.

5. Log into Empower.

6. If the computer is in a client/server environment, when prompted to update the database, enter the password EMPOWER3CSUPDATE (one word, all uppercase letters).

Result: Empower 3 Service Release 2 does not update the currently installed version of Oracle. It updates only the database tables that Empower software uses.

Important: In a client/server environment, wait several minutes before logging into Oracle Enterprise Manager.

Required command line options:

Option Description

/s Run the installation in silent mode.

/v Passes one or more command line options to notification services.msi. When including multiple command line options, enclose them in quotation marks. Rule: Do not include a space between the /v and the command line option.

/qn Installs the software without displaying the user interface.

Install Empower 3 SR2 on multiple computers using the PsExec utility When installing Empower 3 SR2 on multiple computers (push installation), use the PsExec utility and the Waters command line interface and options according to the account you use to install the software. You can enter the commands in a command window at the system prompt.

Rule:

• You must use a domain account to run Empower3SR2Setup.exe and specify the –u and –p options. Ensure that the domain account is added as a local administrator on each machine. Log in as the local domain administrator on each machine when performing the push installation.

• Use a batch file to execute the push install.

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Requirement:

• Ensure that each drive and folder containing media to be pushed allows a domain user full control permissions.

• Create a batch file containing the SR2 upgrade push install options.

To install Empower 3 SR2 on multiple client computers using the PsExec utility:

1. From the following Website, download the currently available version of the PsExec utility onto the system from which you plan to install Empower 3 SR2 onto other computers, into any folder:

http://technet.microsoft.com

2. Create a text file, and within it, enter the name or IP address of each client computer on a separate line, and then save the file.

3. Create a batch file containing the SR2 upgrade push install options:

<PATH_A>\Empower3SR2Setup.exe/s /v"WAT_RESTART=YES WAT_LOG_FILE_NETWORK_LOCATION=”\\<your network file location>” /qn”

Tip: Use these options to create the batch file and specify your language:

<PATH_A >\Empower3SR2Setup.exe/s /<language>/v"WAT_RESTART=YES WAT_LOG_FILE_NETWORK_LOCATION=”\\<your network file location>” /qn”

4. In a command window or batch file, enter the following command with the required command line options, listed in the tables that follow:

Using the domain user account:

PsExec @<PATH_C> \file –u domain\username -p password –h –d CMD /C \\<PATH_D>\batchfile.bat

5. After the installation finishes, restart the computer.

6. Log into the computer as a local admin user.

7. Log into Empower.

8. If the computer is in a client/server environment, when prompted to update the database, enter the password EMPOWER3CSUPDATE, one word in all uppercase letters.

Result: Empower 3 Service Release 2 does not update the currently installed version of Oracle. It updates only the database tables that Empower software uses.

Important: In a client/server environment, wait several minutes before logging into Oracle Enterprise Manager.

PsExec command line options: Required

-d Do not wait for the process to finish (non-interactive)

Yes

-u Specifies username for login Yes

-p Specifies password for user name Yes

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PsExec command line options: Required

-h If the target system is Vista or higher, has the process run with the account's elevated token, if available.

Yes

Waters command line interface options and variables:

Variable Substitute this value Required

PATH_A Path to the Empower 3 SR2 media Yes

File Name of the text file (filename.txt) Yes

PATH_B A network share Yes

PATH_C Path to the text file containing the client computer names

Yes

PATH_D Path to location of batch file Yes

<language> L1033 for English L1041 for Japanese L1042 for Korean L2052 for Chinese Example command line to install the Japanese version of Empower 3 SR2: Empower3SR2Setup.exe /s /L1041

No

WAT_LOG_FILE_NETWORK_LOCATION=<share_ name>

The name of a network share in which to create the installation log file. Resulting log file name for a successful installation: computername_datetime_empower3.log Resulting log file name for an unsuccessful installation: ERR_computername_datetime_empower3.log If the network share is inaccessible for any reason, the log file is created in the local Windows folder.

No

WAT_RESTART=<value> Enter Yes or No to specify whether to reboot the system.

No

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Install Empower 3 SR2 on multiple Citrix servers When installing Empower 3 SR2 on multiple Citrix servers, use the PsExec utility and the Waters command line interface and options. You enter the commands in a command window at the system prompt.

Requirement: Confirm that the default admin$ share is enabled on all Citrix servers on which you plan to install Empower 3 SR2.

To install Empower 3 SR2 on multiple Citrix servers:

1. From the following Website, download the currently available version of the PsExec utility onto the Citrix server, into any folder:

http://technet.microsoft.com

Requirement: You must have administrator privileges on each Citrix server.

2. In any text editor, create a text file (filename.txt), and within it, enter the name or IP address of each Citrix server on a separate line, and then save the file.

3. To set the mode to install, in any text editor, create a batch file, for example, PushCitrix.bat, and within it, enter the following options:

change user install

<Path_A>\Empower3SR2Setup.exe /s /v"WAT_RESTART=Yes WAT_LOG_FILE_NETWORK_LOCATION="<Path_B>\Log" /qn"

change user /execute

4. On the host computer, run the batch file using the following command line syntax:

PsExec @<PATH_C>\file –u domain\username -p password –h –d CMD /C \\<PATH_D>\PushCitrix.bat

• For “PATH_C”, specify a valid path to the text file containing the Citrix server names

• For “PATH_D”, specify a valid path to the location of the batch file

5. After the installation finishes, restart the host computer.

6. Log onto each Citrix server.

7. Log into Empower.

8. When prompted to update the database, enter the password EMPOWER3CSUPDATE (one word, all uppercase letters).

Result: Empower 3 Service Release 2 does not update the currently installed version of Oracle. It updates only the database tables that Empower software uses.

Important: After installing Empower 3 Service Release 2, when you log into Empower, the software automatically updates your projects. The time required for the update to SR2 corresponds to the number of projects.

Important: In a client/server environment, wait several minutes before logging into Oracle Enterprise Manager.

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Verify the Empower 3 Service Release 2 installation You can verify that Empower 3 SR2 was installed by running a utility called Verify Files. Running Verify Files creates a checksum.txt file that maintains a record of all Empower options and service packs installed on an Empower computer. The checksum.txt file also verifies the integrity of disk files by comparing their current CRCs and sizes with original values recorded during installation of the base software and any installed option or service pack.

To verify your Empower installation:

Click Start > All Programs > Empower > Verify Files.

To view the checksum.txt file:

From Windows Explorer, click Empower > Script > Checksum.txt.

To confirm that Empower 3 SR2 is installed on the computer:

Click Start > All Programs > Empower > Installation Log to view the installation log, and search for lines similar to these:

=== Logging Started: 5-18-2014 13:14:36 - Empower 3 Service Release 2 ===

******* Product: Empower 3 Service Release 2

[13:14:36]: Empower 3 Service Release 2 Installer Setup was initialized.

[13:16:48]: The Empower 3 Service Release 2 Installer has successfully completed installing Service Release 2 on this computer.

[13:16:48]: Empower 3 Service Release 2 Installer has completed.

=== Logging Stopped: 5-18-2014 13:16:48 ===

Enhancements added to this release The following table lists the enhancements added in Empower 3 Service Release 2. The PCS (Product Change System) numbers identify software issues that Waters personnel monitor within a system change request tracking tool.

Enhancements added in Empower 3 SR2:

PCS Number Description

45534

Empower can now calculate and report 'statistical moments' in Review and Report Publisher when the System Suitability option is enabled.

51184

There is a new result field, Maximum Impurities Threshold, that contains a copy of the Maximum Allowed Value, Maximum Impurity from the impurity tab of the processing method. There is also a new result field, Total Impurities Threshold that contains a copy of the Maximum Allowed Value, Total Impurities from the impurity tab of the processing method.

51185

A new processing method component field, Impurity RRF, is now used to adjust peak area values when calculating % Adjusted Area, Total Adjusted Area, % Area against Main Component, and %w/w if wValue is Area. Impurity RRF is also used to adjust the peak height values when calculating % w/w if wValue is Height.

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Enhancements added in Empower 3 SR2:

PCS Number Description

51545, 52516 Email service is now available on Empower Personal.

52644 The Open Access interface has been renamed Walk-Up. All references to Open Access in the user interface and online help have been changed to Walk-Up.

Issues fixed in this release The following tables contain lists of the software problems fixed in Empower 3 Service Release 2. The PCS (Product Change System) numbers identify software issues that Waters personnel monitor within a system change request tracking tool.

• General issues fixed in Empower 2 SR2

• Impurity processing

• Agilent GC instrument control

• Empower Toolkit

• Review and Processing

• Data Analysis and Processing

• Run samples

• Configuration manager

• Preview and Reporting

• Mass Spec capabilities

• Audit Trail and Result Audit Viewer

• Compare

• Method Validation Manager (MVM)

• Quickstart

• Empower online information system

• Installation

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Issues fixed in Empower 3 SR2

Issues fixed in Empower 3 SR2:

PCS Number Description

44296, 49503, and 51805

The InstrumentServer Directory is currently shared to Everyone. Follow these instructions to change InstrumentServer share permission on both XP and Windows 7 operating systems: 1. Start Windows Explorer, right-click Empower\InstrumentServer, and then

select Properties. 2. On the InstrumentServer Properties dialog, select the Sharing tab.

Note: • On XP systems, if "Do not share this folder" is selected, click "Share this

folder". Then click the Permissions button. • On Windows 7 systems, click the Advanced Sharing button. Then, on the

Advanced Sharing dialog, click the Permissions button. 3. On the Permissions for InstrumentServer dialog, select the line for

"Everyone" and click the Remove button. 4. Click Add. 5. In the Select Users, Computers, Service Accounts, or Groups dialog, enter

"Domain Users" in the entry box. 6. Click the Check Names button. Confirm that the Domain Users name is

underlined. 7. Click OK. 8. Click OK on each remaining dialog to finish.

48957, 50054, 51533

Application startup and login time has been improved, as well as performance when using Verify Files in a WAN environment.

51511, 51512 The translations of the Analytics Number of Admin in System Summary and "Active" have been corrected.

51737 Manually changing the IP address in DHCP Configuration no longer causes the operating system to halt.

51761 Importing of NetCDF files is no longer limited to 18 files at one time.

51762 The IP address set via Waters DHCP Server Configuration wizard is now saved after the computer is rebooted.

51820 Removing and then reinstating the Tree View Method Set Editor Window no longer causes the method set information to disappear.

51821 Instrument method editor no longer displays PDA information for non-PDA instruments.

51915 The error, "Current method contains errors. Please fix before continuing.", no longer appears when you switch from Channel view to Instrument view in the Instrument method editor.

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Issues fixed in Empower 3 SR2:

PCS Number Description

52221 Empower 3 FR2 Backup Project no longer produces errors.

52315, 52345 Background processing no longer exits unexpectedly when processing a sample set containing one or more blank channels when "European Pharmacopoeia" is selected in the Processing Method Editor's System Suitability Tab.

52577 Using spectrum review in QS Review to export to NIST no longer produces the error "C:\Empower\Nist\FILSPEC.FIL" contains an incorrect path.".

52614 Empower 3 Reserved Custom Fields are now stored in database correctly, no longer causing data loss when migrating data from earlier versions of Empower.

52773 Japanese dissolution calculations would not calculate due to an error. This has been fixed.

Issues fixed in Impurity Processing

Issues fixed in Impurity processing:

PCS Number Description

52670 Custom field processing during quantitation or calibration has been fixed so that the peak custom fields calculated using values from summary result custom fields are calculated correctly.

Issues fixed in Agilent GC Instrument Control

Issues fixed in Agilent GC Instrument Control:

PCS Number Description

49149 For 6890 - Empower 3 will now acquire two (2) GC channels from a single-tower injection when both channels are enabled in the instrument method.

51784 PC COM ports 3 and 4 on the Serial Ports tab of Empower Node Properties are now activated for serial instruments including the 6890 GC.

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Issues fixed in Empower Toolkit

Issues fixed in Empower Toolkit:

PCS Number Description

48871 Toolkit no longer relies on a registry key to login to the database.

49082 A new Toolkit function similar to the Project.MessageCenter function will also specify what Category (General, Security, Processing, etc.) and the Severity of message (Inform, Warning, or Error) is being written to the Message Center.

49102 Toolkit will no longer allow individual or all messages in the message center to be purged without a password if the message center password protection is enabled.

50990 Corrected text in Toolkit Error Code 459.

51008 Users without a full name will now be able to view a report using Toolkit.

51233 The Empower 3 Toolkit has been updated with the functionality to resume or abort a paused Sample Set.

51363 The maximum login attempts of a Toolkit user is now tied to that user’s account.

52188 Toolkit Result Sign Off now properly releases allocated memory.

52314 Toolkit Viewers now properly release allocated memory.

52330 Accessing the Toolkit DBProjects Names property now properly releases allocated memory.

52332 The Toolkit Instrument.Connect function now properly releases allocated memory.

52333 The Toolkit Instrument.InstConfigs property now properly releases allocated memory.

52334 The Toolkit SampleSetMethod.Fetch() function now properly releases allocated memory.

52391 Accessing the Toolkit SampleSetMethod.FetchByTemplate function now properly releases allocated memory.

52609 Toolkit Project Copy now maintains System Policy Settings during the copy.

52611 Toolkit LoginX function now works with usertype in VB.Net.

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Issues fixed in Review and Processing

Issues fixed in Review and Processing:

PCS Number Description

45438 Interactive System Suitability will now stop a Sample Set after the re-inject limit has been reached when limits are exceeded on a Summary Custom Field.

49608 Rounding differences for peak retention time values shown in the peak table and on the peak label in the chromatogram have been reconciled.

50465 The comment entered when creating a Processing Method using the Processing Method Wizard now appears in the audit trails.

51736 The new Empower FR2 “Purity” peak field is renamed to "Purity (Component)" and the “Purity” sample component field is renamed to “Purity (Vial).”

51802 Changes made in Processing Method Editor are now saved when exiting the Processing Method Editor.

51859, 51999

Background processing no longer exits unexpectedly when reprocessing a result set or result with “use existing integration” when the results were created by processing extracted PDA or MS 3D channels or derived 2D channels.

52023 Clear calibration command will now be applied to all systems in sample sets where multiple instrument systems were used.

52154 Values in “RRT” custom fields in projects created prior to Empower 3 Feature Release 2 are now maintained when the project is restored into Empower 3 Service Release 2.

52525 PDA 3D blank subtract from Agilent DAD channels can now be performed.

52700 Calibration IDs now update correctly when manual results are added.

Issues fixed in Data Analysis and Processing

Issues fixed in Analysis and Processing:

PCS Number Description

51287 In rare cases, when performing CODA, 3D blank subtract and baseline correction on 3D MS continuum data, small artifacts in displaying the spectra would occur. This has been corrected. Peak spectra from new results created by processing newly created CODA channels no longer display artifacts in Empower 3 SR2.

51466 QuickStart would exit unexpectedly if you viewed a method set that had more than one channel using the same processing method, and then switched to the processing method view and then to Browse Project. This has been fixed. Quickstart no longer exits unexpectedly if you switch directly from the View Method/Processing view to the Browse Project view.

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Issues fixed in Run Samples

Issues fixed in Run samples:

PCS Number Description

44345 It is now possible to make a 2nd injection with a system containing a ZQ and 2998 detector.

45845, 50938 Save Preferences are now maintained when a minimized Run Samples Window is closed.

47442, 48896, 49039, and 52187

Utilizing Auto-addition delay is now possible with Ethernet control of the eAlliance.

48493 A user can now create an enumerated text custom field which also allows free-form text to be entered.

48945 Users can now save an instrument method if the needle wash mode is changed. The Save button and File > Save menu items are now enabled.

49130, 49317 Loading sample set methods with a large number of reporting lines was taking a long time to load the method into Run Samples. The loading time for the method has improved.

50811 The Data Start and Next Injection delay fields are now grayed out when non-inject functions are used.

51193 The Monitor and Setup buttons are no longer grayed out on Run Samples after running a Shutdown method.

52514 Walk-Up interface now allows a user to define plates, no longer preventing the use of the 1:A,1 nomenclature, which is necessary for vial positions in ACQUITY UPLC-based systems.

52650 Run Samples preferences are now saved in Empower-J, in the Pro interface.

53039 When using a 1525 connected via IEEE through a busLace, using the stop flow or change flow buttons would cause the instrument server to exit unexpectedly. This has been fixed.

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Issues fixed in Configuration Manager

Issues fixed in Configuration Manager:

PCS Number Description

49153 Activating and deactivating multiple projects in the Global Project View window no longer causes the application to exit unexpectedly.

51214 UV and MS libraries can now be exported in the JCAMP format. In addition, channels, injections, sample sets, results sets, and results can be exported to JCAMP format.

51686 The full name of the user for LDAP authentication can now be taken from the ‘displayname’ field rather than the ‘cn’ field. The ‘cn’ field can have multiple values, including nicknames.

51695, 52370 The New > User > Local User menu option would disappear after configuring LDAP and logging out. This has been fixed. The Local User option now appears in the menu.

52880 In an LDAP configuration, users would not appear in the list of available LDAP users if the user was created with a UPN value that did not contain '@domain.com'. (For example, the name was entered as “user” only, and not entered as “[email protected]”.) This has been fixed. All LDAP users now appear in the “Select users from LDAP tree” list.

Issues fixed in Preview and Reporting

Issues fixed in Preview and Reporting:

PCS Number Description

42681, 51434, 52208

A landscape report no longer becomes portrait during export and signoff.

47651, 51418 Numbers are no longer truncated in tables in reports.

47885 When a result is generated through background processing, a new Method Set ID (Result) field will contain the ID of the method set used to process the result.

48451 For summary reports that contain duplicate sample results, the "Include Duplicate Results" option for the first table no longer affects the display of duplicates in subsequent tables.

51215 Unknown peaks named based on Relative Retention Time can now be grouped and reported in System Suitability reporting Summary Plots.

51594 When using LDAP user accounts and signing off reports, the username is no longer case sensitive.

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Issues fixed in Preview and Reporting:

PCS Number Description

52286 For environments installed on a German Windows operating system, Empower 3 no longer reports the “Printer not activated” error.

Issues fixed in Mass Spec Capabilities

Issues fixed in Mass Spec Capabilities for QDa support:

PCS Number Description

29505 A new novel MS library matching algorithm has been implemented for improved performance with both centroid and continuum data.

50320 The times where leading and tailing spectra are extracted are now displayed in the chromatogram in the Mass Analysis window.

52548 MS spectra are correctly extracted when the MS data collection time range differs from the data collected in the PDA channel.

Issues fixed in Audit Trail and Result Audit Viewer

Issues fixed in Audit Trail and Result Audit Viewer:

PCS Number Description

48840 Configuration Manager now warns users that if they have more than 10,000 audit trail entries and are exporting the audit trail in text mode, multiple export files will be required.

49165 Acquisition-related Audit Trail records will be stored in the correct project after users switch between projects to set up multiple acquisitions on the same system, while using the “Wait For User” feature.

50987 The Audit Trail message for the Toolkit error code 468 has been fixed, and now displays the correct message: “The user “User A” is logged on from more than one location.”

51716 In Result Audit Viewer, selecting "Match All" in Find now obeys the "Highlighted data" font selection the way “find each one individually” does.

51717 Pressing F1 was not launching Help in Result Audit Viewer. This has been fixed. F1 now displays help for the main Result Audit Viewer dialog, the main Results table, and the tabs in the table.

51829 Sample History details visible in Alter Sample are now visible in the Results Audit Viewer.

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Issues fixed in Compare

Issues fixed in Compare:

PCS Number Description

50864 Table and plot properties are now saved by Save Preferences in the Compare window.

Issues fixed in Method Validation Manager (MVM)

Issues fixed in Method Validation Manager (MVM):

PCS Number Description

46648 Intercept t-Ratio calculation no longer returns a negative value.

51153 In the MVM Manager the user can now change the system precision criteria in a Read Only Study.

51462, 52274 During Specificity testing, the main component is no longer incorrectly faulted for Relative Resolution and Absolute Value of Relative Resolution in the Relative Peaks Table if the values are blank if the new “Ignore empty field” checkbox is checked. An “Ignore empty field” checkbox has been added to absolute and relative criteria settings.

52275 Ignoring missing peaks is now possible when processing MVM specificity results. Processing error code MV87 was added to the validation result. To avoid seeing this error, check the box, "Do Not Fault if Missing", when you add the criterion for a component type.

Issues fixed in QuickStart

Issues fixed in QuickStart:

PCS Number Description

49276, 51424 Users now require proper privileges to save a method set in QuickStart.

51538 When switching from one project to another project, the sample set method editor now opens and closes properly.

51540 In the browse project view in QuickStart, the tabs for Peaks, View Filters, Custom Calculations and Audit Trails are now visible.

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Issues fixed in Empower Online Information System

Issues fixed in Empower Online Information System:

PCS Number Description

51459 F1 key now opens the correct help topic in Project Properties > Browse for Parent > Select Project.

51513, 51514 Empower 3 System Administration Help translation missing content has been fixed.

51739 Added information to Data Acquisition help that the ability to modify dissolution parameters is disabled for data from the current Dissolution Default project or data created by a sample set method template.

52077 Fixed the Reporting link in Empower Basics help. (Empower Basics > Getting Started with Empower > What’s new in this release of Empower. Then click Reporting link on the first page.)

52413 Added information to Data Acquisition help about default amounts and how to enter values. Updated the text in the “Default Amounts tab” topic and a table in the “Creating Processing methods” topic.

52469 Searching for the phrase "Getting Started Guide" in English Help brought up generic templates. This issue has been fixed for English help in Empower 3 SR2.

Issues fixed for installation

Issues fixed for installation:

PCS Number Description

51602 Empower DCOM Exceptions are no longer restricted to the subnet.

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Known software issues in this release

General issues or behaviors CODA processing and MS 3D baseline subtraction can take a significant amount of time, enough so that it may seem as though the system is hung. Wait a sufficient amount of time for the process to finish.

Known issues with assigned PCS numbers The following tables describe known software issues and workarounds for Empower 3 Service Release 2. The PCS (Product Change System) numbers identify software issues that Waters personnel monitor within a system change request tracking tool.

• Data analysis and processing

• Review and processing

• Compare

• Method Validation Manager (MVM)

• Run Samples

• System configuration and project management

• Installation, administration, and instrument control software

• Reporting

• Empower software application components

• Empower Toolkit

Known issues in Data Analysis and Processing

Known issues in data analysis and processing:

PCS Number Description

52883 If MS 3D Channels are brought into Review and processed to create a CODA and/or MS 3D baseline subtracted MS 3D channel, Apply Method set fails if this processed MS 3D channel is the selected channel in the 3D channel table in Review. Apply Method set works correctly when a Sample set or injection is brought into Review.

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Known issues in data analysis and processing:

PCS Number Description

52893 When a channel with a non-constant data rate is integrated using the Traditional integration algorithm, the Zeroth Moment does not equal the Area. If this same channel is integrated using the ApexTrack integration algorithm, the Zeroth Moment equals the Area. The reason for this difference is that the Traditional Peak Area is calculated using the average time interval between all the data points, while the Peak Moments and the ApexTrack Peak Area are calculated using the actual time interval between points.

Known issues in Review and Processing

Known issues in review and processing:

PCS Number Description

53111 In Review, when modifying a processing method in the Processing Method editor, if a “Save Processing Method” message appears and Review opens a “Save As” dialog to force the saving of the processing method under a new name, you might see multiple characters when you enter the new name or a comment. Workaround: To avoid seeing multiple characters added to the new name, after performing any operation that would change a processing method that is currently being edited, perform a manual "Save As" operation before the automatic display of the "Save As" dialog.

53181 Results that have already been processed using a processing method without 3D MS Processing cannot be reprocessed using a processing method with 3D MS Processing enabled. Workaround: Process the injection or channel using the processing method with 3D MS Processing enabled.

53183 When both PDA and MS 3D channels are brought into Review, the "next 3D channel" button works intermittently. Workaround: Click the channel of interest in the 3D channel tab.

53219 The method set is not automatically applied for a PDA 3D channel. Workaround: To ensure the method set is applied to the channel of interest, click “Apply method set” after opening the method set.

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Known issues in review and processing:

PCS Number Description

53223 After changing the precision in the mass label in the chromatogram properties to a value greater than 3, the expected mass and Base Peak masses in the table in Review may display only the figures after the decimal place. Workaround: Change the column width in the column properties.

Known issues in Compare

Known issues in Compare:

PCS Number Description

53363 When deleting a selection in a table using the File > Delete menu in the Compare Window, other data may no longer be visible. Workaround: Use the Delete key on the keyboard when deleting from the Compare Window.

53365 When in the Compare window, faulted values in the Peak Table are not formatted as faulted values, as set in the properties.

53381 When viewing data in the Compare window, unexpected behavior can result if the data being viewed is from different projects. The window title and status field in the lower right hand corner may not update to display information for the selected data item. Only custom fields common to all the projects will display in the Peak table and other tables.

Known issues in Method Validation Manager (MVM)

Known issues in Method Validation Manager:

PCS Number Description

53230 In Method Validation Manager, it is sometimes necessary to expand the Column width to see both the criteria and the relative criteria in the data tab.

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Known issues in Run Samples

Known issues in Run Samples:

PCS Number Description

48075

When running in a virtual environment and there is high memory usage, injection time stamps may be inaccurate. Workaround: Reconfigure the virtual server to disable "synchronize guest time with host", and execute a manual command to force time synchronization with domain controllers.

51061 For systems that include a 2414 detector, when you initiate a sample set that contains a Purge Detector function, and then close the Run Samples window, the sample set pauses after the Purge Detector function completes. The sample set run resumes when you reopen Run Samples.

52680 It has been found that there are instances where the positioning of windows (such as Instrument Method, Time Remaining, etc.) within the Run Samples dialog are not maintained when the dialog is closed and then reopened. Upon reopening, the windows are moved back to their default position along the left edge of the Run Samples dialog. This is independent of Empower “Save Preferences”, as these window position preferences are maintained by the operating system. It is already known that positional preferences are not maintained when a window is minimized and then closed from the minimized state, but this issue has been seen when normally sized windows are closed. This issue does not occur on all machines. It has been observed on machines running the Windows Basic theme. If you see this issue, change the Windows theme to something other than Basic.

Known issues in system configuration and project management

Known issues in system configuration and project management:

PCS Number Description

51443, 52555 When you use the View As > Audit Records function, Empower displays the selected data in the Audit Trails tab. You can return to the original data tab by clicking View As Previous. However, after you return to the original data tab, you cannot return to the Audit Trails tab by clicking View As Next. If you click View As Next, Empower logs an OCI_INVALID_HANDLE message in the Message Center, and displays the message: "No rows found. You may want to change the conditions specified in the current view filter." Workaround: Click OK to close the error message. Click View As Previous to return to original data tab, select the desired data, and then click View As > Audit Records.

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Known issues in system configuration and project management:

PCS Number Description

52978 When connected to a Solaris database server and attempting to restore a project, Configuration Manager can exit unexpectedly. Workaround: When configuring a Solaris database server, configure the settings as follows: Oracle processes: 1500 Sessions: 1700 Open cursors: 3000

Known issues for installation, upgrade, administration, and instrument control software

Known issues for installation, upgrade, administration, and instrument control software:

PCS Number Description

48053

When creating an instrument method for a system containing a 2695, the sparge reservoir fields are unavailable until the method is saved and reopened.

52210

After installing Empower 3 FR2, the Windows Application and Services logs sometimes display messages indicating that attempts to update registry entries were denied. These messages are an artifact of the installation utility, and should be disregarded.

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Known issues for installation, upgrade, administration, and instrument control software:

PCS Number Description

52457

When push installing Empower 3 Feature Release 2 and Empower 3 Service Release 2 from a Windows 7 Operating System to a Windows XP system, you must use a batch file, utilizing a domain user account. (The domain user is a local administrator on the host machine and all destination machines.) To push install from a Windows 7 system to a Windows XP system: 1. Create a batch file, such as Push.bat, with the following values:

\Host Machine\C\<PATH_TO_MEDIA>"setup.exe"/responseFile \\"<PATH_TO_CONFIG_FILE>"e3.config"

2. Enter the following command: PSExec @<PATH_A>\File –u <DOMAIN\USERNAME> -p <DOMAIN PASSWORD> -h –d CMD /c <PATH_TO_BATCH>install.bat

Where:

• PATH_A is the path to the text file which contains the clients • File is the name of the text file (such as STARTPC.txt). Ensure the text

file contains the client machine name, or the client IP address.

52552

The busLace card will not boot after 2998 is upgraded with Driver Pack 4. The problem is caused when upgrading the 2998 to Driver Pack 4 using the installed ZQ driver. Workaround: After upgrading the 2998 with a new driver, uninstall the ZQ driver and then reinstall the ZQ driver.

52583

Empower 3 SR2 Personal cannot be uninstalled using the Empower 3 FR2 kit after you restart the computer. You can only initiate the uninstallation process after you turn off the WatersEmailService. Workaround: Before you uninstall Empower 3 SR2, run the batch file "Remove_Email_Service.bat", from the .\Empower (root) folder, using administrative privileges.

52613 Before installing or removing any instrument driver (or drivers), execute the "Stop_Email_Service.bat" batch file from the Empower root directory, with Administrator privilege. If you do not run this batch file to stop the Email Service, the Instrument Driver Deployment Manager will prevent driver installation or removal because it will detect a running Empower process.

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Known issues for installation, upgrade, administration, and instrument control software:

PCS Number Description

52671

In the Empower 3 Installation, Configuration, and Upgrade Guide, the version of the PsExec utility is incorrect. The information on pages 190, 195, and 213 of the installation guide instructs users to download and install version 1.98 of PsExec. This version is no longer available. Users should download the latest version of PsExec, from the URL in the installation instructions on pages 7 and 9 of this release notes document.

52709 Before removing Empower 3 FR2, execute the "Remove_TestExecute.bat" batch file from the Empower root directory, with Administrator privilege. If you do not run this batch file to remove TestExecute, then uninstalling Empower 3 FR2 will not remove the TestExecute program, and you will need to use the Add/Remove Programs utility to remove TestExecute.

53452 After installing Personal versions of Empower-Japanese, Empower-Chinese, or Empower-Korean, the installation log will report that “NewFeature1” has been installed rather than reporting that “Waters Email Service” has been installed. The installation is successful and the Waters Email Service functionality is not affected.

Known issues in Reporting

Known issues in Reporting:

PCS Number Description

52927 When you print an instrument method for an ACQUITY UPLC system that includes a BSM controlled by the ACQUITY driver installed from ACQUITY Driver Pack 4 (DP4), Empower displays the message "Unable to load instrument setup information for the ACQ-BSM.". Workaround: View the instrument method parameters in the instrument method editor or by selecting Method properties > Method differences.

53218 When reporting the Peak Ratio Table, although you can select Include Criteria in Reports from the report group properties, the criteria will not be included in the report. Workaround: To report criteria, use the generic Table report group.

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Known issues in Empower software application components

Known issues in Empower application components:

PCS Number Description

52338 When you run Empower using Windows Remote Desktop or VMWare and you choose "Fit to Window" or "100%" scaling in QuickStart Preview, the X and Y axis may no longer be visible; however, the report prints correctly. This issue is not observed when running Empower natively.

Known issues in Empower Toolkit

Known issues in Empower Toolkit:

PCS Number Description

52533

In the ToolKit, Empower custom fields created with the same name are overwritten, even if the difference in the name is a space (for example Column Name and ColumnName). To avoid the ToolKit overwriting the name and only updating one of the fields, do not create custom fields with the same name as one that already exists in Empower that has a space between the parts of the name.

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Known issues in Empower Toolkit:

PCS Number Description

52625

Toolkit query fails when conditions contain SQL keywords. When a search condition contains any words on the list of Oracle SQL reserved words, an Oracle error can occur. An example would be when a system name contains one of the Oracle SQL reserved keywords. Do not use Oracle SQL reserved keywords in a Toolkit query. The following is the list of current Oracle SQL reserved keywords: ACCESS, ADD, ALL, ALTER, AND, ANY, AS, ASC, AUDIT, BETWEEN, BY, CHAR, CHECK, CLUSTER, COLUMN, COMMENT, COMPRESS, CONNECT, CREATE, CURRENT, DATE, DECIMAL, DEFAULT, DELETE, DESC, DISTINCT, DROP, ELSE, EXCLUSIVE, EXISTS, FILE, FLOAT, FOR, FROM, GRANT, GROUP, HAVING, IDENTIFIED, IMMEDIATE, IN, INCREMENT, INDEX, INITIAL, INSERT, INTEGER, INTERSECT, INTO, IS, LEVEL, LIKE, LOCK, LONG, MAXEXTENTS, MINUS, MLSLABEL, MODE, MODIFY, NOAUDIT, NOCOMPRESS, NOT, NOWAIT, NULL, NUMBER, OF, OFFLINE, ON, ONLINE, OPTION, OR, ORDER, PCTFREE, PRIOR, PRIVILEGES, PUBLIC, RAW, RENAME, RESOURCE, REVOKE, ROW, ROWID, ROWNUM, ROWS, SELECT, SESSION, SET, SHARE, SIZE, SMALLINT, START, SUCCESSFUL, SYNONYM, SYSDATE, TABLE, THEN, TO, TRIGGER, UID, UNION, UNIQUE, UPDATE, USER, VALIDATE, VALUES, VARCHAR, VARCHAR2, VIEW, WHENEVER, WHERE, WITH You can create a project using one of the reserved words (unless it contains an illegal character), because Empower does not use the project name as an Oracle reference. Instead, Empower uses the schema name. For example, you can create a project named “access” because Oracle uses the Empower schema name rather than the project name. Refer to the Oracle® Database Programmer's Guide to the Oracle Precompilers for more information about 11g reserved words.

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Program files modified in this release The following program files in the Empower\Bin directory contain updates to one or more source code files for this release:

File name Description

AutoArchive.exe The AutoArchive application

Cmgr.exe The Configuration Manager application

Compare.exe The Compare application

Empower.exe The main Empower application

ImmdSrvr.exe Contains immediate background processing reporting and exporting support

impexp.dll The Import/Export Library

InEditor.exe The Instrument Editor application

InstrumentServer.exe The Instrument Service application

Mil0.dll Contains base objects which implement database connection, security, user and user type objects, etc.

Mil1.dll Contains base objects which implement higher level objects such as methods, results, etc.

Mil2.dll Contains base objects which implement higher level objects including data processing, integration, calibration, etc.

Mil3.dll Contains objects which implement higher level objects such as reporting groups and display graphics

milp.dll Contains base objects which implement higher level objects including data processing, integration, calibration, etc.

MilTK.dll Contains basic Toolkit objects

msgcenter.exe The Message Center application

Open Access.exe The Open Access application

OQ.exe The Operations Qualification application

pmeditor.exe The Processing Method Editor application

ProcSrvr.exe The Processing Server application

project.exe The Project application

Quickset.exe The Run Samples application

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File name Description

QuickStart.exe The QuickStart application

Report Publisher.exe The Report Publisher application

Review.exe The Review application

SetEmailDatabase.exe The Set E-Mail database application

ValidationManager.exe The Validation Manager application

ValidationReview.exe The Validation Review application

WatersEmailService.exe The Waters E-mail service

WatersService.exe The Waters Service

VerifyOpt.exe The Verify Options application

AnalyticsObjects.dll Contains objects for the Empower Analytics application

AnalyticsSetup.exe Analytics Setup application

Waters.Empower.AnalyticsViewer.exe Waters Empower Analytics Viewer application

ShowMeHelpSynchronizer.dll Contains objects for the Empower Show Me Help

EmpowerLicensingPlugin.dll Contains objects for the Empower licensing C# plugin

English Language Directory (Empower\Bin\en)

AutoArchiveRes.exe Resources for Auto Archive (English)

CmgrRes.dll Resources for Configuration Manager (English)

CompareRes.dll Resources for Compare (English)

DconvertRes.dll Resources for Dconvert (English)

EmpowerRes.dll Resources for the Empower application (English)

ImmdsrvRes.dll Resources for Immd server (English)

ImpexpRes.dll Resources for Import export application (English)

InEditorRes.dll Resources for Instrument Editor application (English)

InstrumentServerRes.dll Resources for Instrument Server application (English)

MantuneRes.dll Resources for Manual Tune application (English)

Mil0Res.dll Resources for Mil0 (English)

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File name Description

MilresRes.dll General resources (English)

MilTkRes.dll Toolkit resources (English)

msdiagRes.dll Resources for the msDialog (English)

mseditorRes.dll Resources for the MS Editor application (English)

MsgCenterRes.dll Resources for the Message Center application (English)

MtkCtrlRes.dll Resources for the Toolkit Control (English)

Open Access Res.dll Resources for the Open Access application (English)

optintRes.dll Resources for the OptInt application (English)

OqRes.dll Qualification resources (English)

PdacalibRes.dll Resources for the PDA calibration application (English)

pdadiagRes.dll General resources (English)

pmeditorRes.dll Toolkit resources (English)

ProcMonRes.dll Resources for the Processing Monitor application (English)

ProcSrvRes.dll Resources for the Processing Server application (English)

ProjectRes.dll Project resources (English)

QuicksetRes.dll Quickset resources (English)

QuickStartRes.dll QuickStart resources (English)

Report PublisherRes.dll Resources for the Report Publisher application (English)

restoreDBRes.dll General resources (English)

ReviewRes.dll Resources for the Review application (English)

RPTViewerRes.dll Resources for the Report Viewer application (English)

SetArchDatabaseRes.dll Resources for the Set Archive Database application (English)

SetEmailDatabaseRes.dll Resources for the Set Email Database application (English)

SSEditorRes.dll Resources for the Sample Set Editor application (English)

SysmonRes.dll System Monitor resources (English)

update2487Res.dll General resources (English)

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File name Description

ValidationManagerRes.dll Validation Manager resources (English)

ValidationReviewRes.dll Validation Review resources (English)

VerifyOptRes.dll Verify Opt resources (English)

WatersEmailServiceRes.dll Waters Email Service resources (English)

Japanese Language Directory (Empower\Bin\ja)

AutoArchiveRes.exe Resources for Auto Archive (Japanese)

CmgrRes.dll Resources for Configuration Manager (Japanese)

CompareRes.dll Resources for Compare (Japanese)

DconvertRes.dll Resources for Dconvert (Japanese)

EmpowerRes.dll Resources for the Empower application (Japanese)

ImmdsrvRes.dll Resources for Immd server (Japanese)

ImpExpRes.dll Resources for Import export application (Japanese)

InEditorRes.dll Resources for Instrument Editor application (Japanese)

InstrumentServerRes.dll Resources for Instrument Server application (Japanese)

ManTuneRes.dll Resources for Manual Tune application (Japanese)

Mil0Res.dll Resources for Mil0 (Japanese)

MilresRes.dll General resources (Japanese)

MilTkRes.dll Toolkit resources (Japanese)

msdiagRes.dll Resources for the msDialog (Japanese)

msEditorRes.dll Resources for the MS Editor application (Japanese)

MsgCenterRes.dll Resources for the Message Center application (Japanese)

MtkCtrlRes.dll Resources for the Toolkit Control (Japanese)

Open Access Res.dll Resources for the Open Access application (Japanese)

optintRes.dll Resources for the OptInt application (Japanese)

OqRes.dll Qualification resources (Japanese)

PdacalibRes.dll Resources for the PDA calibration application (Japanese)

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File name Description

pdadiagRes.dll General resources (Japanese)

pmeditorRes.dll Toolkit resources (Japanese)

ProcMonRes.dll Resources for the Processing Monitor application (Japanese)

ProcSrvRes.dll Resources for the Processing Server application (Japanese)

ProjectRes.dll Project resources (Japanese)

QuicksetRes.dll Quickset resources (Japanese)

QuickStartRes.dll QuickStart resources (Japanese)

Report PublisherRes.dll Resources for the Report Publisher application (Japanese)

restoreDBRes.dll General resources (Japanese)

ReviewRes.dll Resources for the Review application (Japanese)

RPTViewerRes.dll Resources for the Report Viewer application (Japanese)

SetArchDatabaseRes.dll Resources for the Set Archive Database application (Japanese)

SetEmailDatabaseRes.dll Resources for the Set Email Database application (Japanese)

SSEditorRes.dll Resources for the Sample Set Editor application (Japanese)

SysmonRes.dll System Monitor resources (Japanese)

update2487Res.dll General resources (Japanese)

ValidationManagerRes.dll Validation Manager resources (Japanese)

ValidationReviewRes.dll Validation Review resources (Japanese)

VerifyOptRes.dll Verify Opt resources (Japanese)

WatersEmailServiceRes.dll Waters Email Service resources (Japanese)

Waters.Empower.AnalyticsViewer.resources.dll

Waters Analytics Viewer resources (Japanese)

Korean Language Directory (Empower\Bin\ko)

AutoArchiveRes.exe Resources for Auto Archive (Korean)

CmgrRes.dll Resources for Configuration Manager (Korean)

CompareRes.dll Resources for Compare (Korean)

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File name Description

DconvertRes.dll Resources for Dconvert (Korean)

EmpowerRes.dll Resources for the Empower application (Korean)

ImmdsrvRes.dll Resources for Immd server (Korean)

ImpExpRes.dll Resources for Import export application (Korean)

InEditorRes.dll Resources for Instrument Editor application (Korean)

InstrumentServerRes.dll Resources for Instrument Server application (Korean)

ManTuneRes.dll Resources for Manual Tune application (Korean)

Mil0Res.dll Resources for Mil0 (Korean)

MilresRes.dll General resources (Korean)

MilTkRes.dll Toolkit resources (Korean)

msdiagRes.dll Resources for the msDialog (Korean)

msEditorRes.dll Resources for the MS Editor application (Korean)

MsgCenterRes.dll Resources for the Message Center application (Korean)

MtkCtrlRes.dll Resources for the Toolkit Control (Korean)

Open Access Res.dll Resources for the Open Access application (Korean)

optintRes.dll Resources for the OptInt application (Korean)

OqRes.dll Qualification resources (Korean)

PdacalibRes.dll Resources for the PDA calibration application (Korean)

pdadiagRes.dll General resources (Korean)

pmeditorRes.dll Toolkit resources (Korean)

ProcMonRes.dll Resources for the Processing Monitor application (Korean)

ProcSrvRes.dll Resources for the Processing Server application (Korean)

ProjectRes.dll Project resources (Korean)

QuicksetRes.dll Quickset resources (Korean)

QuickStartRes.dll QuickStart resources (Korean)

Report PublisherRes.dll Resources for the Report Publisher application (Korean)

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File name Description

restoreDBRes.dll General resources (Korean)

ReviewRes.dll Resources for the Review application (Korean)

RPTViewerRes.dll Resources for the Report Viewer application (Korean)

SetArchDatabaseRes.dll Resources for the Set Archive Database application (Korean)

SetEmailDatabaseRes.dll Resources for the Set Email Database application (Korean)

SSEditorRes.dll Resources for the Sample Set Editor application (Korean)

SysmonRes.dll System Monitor resources (Korean)

update2487Res.dll General resources (Korean)

ValidationManagerRes.dll Validation Manager resources (Korean)

ValidationReviewRes.dll Validation Review resources (Korean)

VerifyOptRes.dll Verify Opt resources (Korean)

WatersEmailServiceRes.dll Waters Email Service resources (Korean)

Waters.Empower.AnalyticsViewer.resources.dll

Waters Analytics Viewer resources (Korean)

Chinese Language Directory (Empower\Bin\zh-CHS)

AutoArchiveRes.exe Resources for Auto Archive (Chinese)

CmgrRes.dll Resources for Configuration Manager (Chinese)

CompareRes.dll Resources for Compare (Chinese)

DconvertRes.dll Resources for Dconvert (Chinese)

EmpowerRes.dll Resources for the Empower application (Chinese)

ImmdsrvRes.dll Resources for Immd server (Chinese)

ImpExpRes.dll Resources for Import export application (Chinese)

InEditorRes.dll Resources for Instrument Editor application (Chinese)

InstrumentServerRes.dll Resources for Instrument Server application (Chinese)

ManTuneRes.dll Resources for Manual Tune application (Chinese)

Mil0Res.dll Resources for Mil0 (Chinese)

MilresRes.dll General resources (Chinese)

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File name Description

MilTkRes.dll Toolkit resources (Chinese)

msdiagRes.dll Resources for the msDialog (Chinese)

mseditorRes.dll Resources for the MS Editor application (Chinese)

MsgCenterRes.dll Resources for the Message Center application (Chinese)

MtkCtrlRes.dll Resources for the Toolkit Control (Chinese)

Open Access Res.dll Resources for the Open Access application (Chinese)

optintRes.dll Resources for the OptInt application (Chinese)

OqRes.dll Qualification resources (Chinese)

PdacalibRes.dll Resources for the PDA calibration application (Chinese)

pdadiagRes.dll General resources (Chinese)

pmeditorRes.dll Toolkit resources (Chinese)

ProcMonRes.dll Resources for the Processing Monitor application (Chinese)

ProcSrvRes.dll Resources for the Processing Server application (Chinese)

ProjectRes.dll Project resources (Chinese)

QuicksetRes.dll Quickset resources (Chinese)

QuickStartRes.dll QuickStart resources (Chinese)

Report PublisherRes.dll Resources for the Report Publisher application (Chinese)

restoreDBRes.dll General resources (Chinese)

ReviewRes.dll Resources for the Review application (Chinese)

RPTViewerRes.dll Resources for the Report Viewer application (Chinese)

SetArchDatabaseRes.dll Resources for the Set Archive Database application (Chinese)

SetEmailDatabaseRes.dll Resources for the Set Email Database application (Chinese)

SSEditorRes.dll Resources for the Sample Set Editor application (Chinese)

SysmonRes.dll System Monitor resources (Chinese)

update2487Res.dll General resources (Chinese)

ValidationManagerRes.dll Validation Manager resources (Chinese)

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File name Description

ValidationReviewRes.dll Validation Review resources (Chinese)

VerifyOptRes.dll Verify Opt resources (Chinese)

WatersEmailServiceRes.dll Waters Email Service resources (Chinese)

Waters.Empower.AnalyticsViewer.resources.dll

Waters Analytics Viewer resources (Chinese)

The following Waters files in the Empower\Bin\ directory were rebuilt for this release. These files were not modified.

Rebuilt file name Description

andims.dll Contains ANDI mass spectrometry library objects

CmgrLib.dll Contains the Configuration Manager library

dconvert.exe The application that restores pre-Millennium 3.0 data

EthernetIeee.dll Contains all the control objects necessary to connect and use the National Instruments Ethernet to IEEE converter box

Interop.OPTINTLib.dll C Sharp support library

IPalisade.dll Contains the Palisade mass spectrometry library

ManTune.exe The Manual Tune application

MillServices.dll Contains definitions for the Millennium user interface

Milres.dll Common resources

msdiag.exe The TMD Diagnostics application

mseditor.exe The Method Set Editor application

MtkCtrl.dll Contains Toolkit control objects

netcdf.dll Contains low level processor format objects

OptInt.dll Contains licensing and option objects

Pdacalib.exe The PDA Calibration application

Pdadiag.exe The PDA Diagnostic application

procmon.exe The Processing Monitor application

restoredb.exe The Restore Database application

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Rebuilt file name Description

RptViewer.exe The Report Viewer application

setarchdatabase.exe The Set AutoArchive database application

Sseditor.exe The Sample Set Editor application

StoreSrv.dll Contains Storage Server classes

StoreSrv.exe The Storage Server application

StoreSrvProxy.dll Contains Storage Server proxy stubs

SysMon.exe The System Monitor application

Update2487.exe Firmware updates for the 2487 Detector

Waters.Licensing.Wizard.exe The Waters Licensing Wizard application

Waters.UI.WatStyle.dll The Waters Licensing UI style objects

Waters.UI.WatTreeView.dll The Waters Licensing UI tree view objects

Waters.UI.WatValidator.dll The Waters Licensing UI validation objects

The following support files in the Empower\Bin directory were rebuilt for this release. These files were not modified.

Rebuilt file name Description

InstrumentServerps.dll Instrument Server proxy stub library

memlib32.dll Library support dll.

pallib32.dll Library support dll.

pbmlib32.dll Library support dll.

pltlib32.dll Library support dll.

reflib32.dll Library support dll.

ulblib32.dll Library support dll.

UpdateDBUtils.dll Support library

wlylib32.dll The Wiley library support dll.

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Test configurations Empower 3 Service Release 2 software was tested on the following system configurations.

Client computer Operating system and service pack: Windows 7 Professional with SP1, 64-bit, (Internet Explorer 9)

Microsoft Windows hot fixes:

KB2764913 KB2764916 KB2718695 KB2670838 KB2592687 KB971033 KB2305420 KB2393802 KB2425227 KB2475792 KB2479628 KB2479943 KB2484033 KB2485376 KB2488113 KB2491683 KB2492386 KB2503665 KB2505438 KB2506014 KB2506212 KB2506928 KB2507618 KB2509553 KB2511250 KB2511455 KB2515325 KB2518869 KB2522422 KB2524375 KB2529073 KB2532531 KB2533552 KB2536275 KB2536276 KB2539635 KB2541014 KB2544893 KB2545698 KB2547666 KB2552343 KB2556532 KB2560656 KB2563227 KB2564958 KB2567680 KB2570947 KB2572077 KB2574819 KB2579686 KB2584146 KB2585542 KB2588516 KB2603229 KB2604115 KB2618451 KB2619339 KB2620704 KB2620712 KB2621440 KB2631813 KB2633873 KB2633952 KB2639308 KB2639417 KB2640148 KB2641653 KB2641690 KB2644615 KB2645640 KB2647518 KB2647753 KB2653956 KB2654428 KB2655992 KB2656356 KB2656373 KB2656411 KB2658846 KB2659262 KB2660075 KB2660465 KB2660649 KB2661254 KB2665364 KB2667402 KB2676562 KB2679255 KB2685811 KB2685813 KB2685939 KB2688338 KB2690533 KB2691442 KB2695962 KB2698365 KB2699779 KB2705219 KB2709630 KB2709981 KB2712808 KB2718704 KB2719857 KB2724197 KB2726535 KB2727528 KB2729094 KB2729452 KB2732059 KB2732487 KB2732500 KB2735855 KB2736233 KB2736422 KB2739159 KB2742599 KB2743555 KB2749655 KB2750841 KB2753842 KB2756921 KB2757638 KB2758857 KB2761217 KB2763523 KB2769369 KB2770660 KB2773072 KB2778344 KB2778930 KB2779562 KB2785220 KB2786081 KB2786400 KB2789645 KB2790113 KB2790655 KB2791765 KB2798162 KB2799494 KB2799926 KB2803821 KB2804579 KB2807986 KB2808679 KB2808735 KB2813170 KB2813347 KB2813430 KB2813956 KB2817183 KB2820197 KB2820331 KB2823324 KB2829361 KB2829530 KB2830290 KB2832414 KB2833946 KB2834140 KB2834886 KB2835361 KB2835364 KB2836502 KB2836943 KB2838727 KB2839894 KB2840149 KB2840631 KB2844286 KB2845187 KB2845690 KB2846071 KB2846960 KB2847077 KB2847311 KB2847927 KB2849470 KB2850851 KB2852386 KB2853952 KB2859903 KB2861191 KB2861698 KB2861855 KB2862152 KB2862335 KB2862772 KB2862966 KB2863058 KB2863240 KB2864058 KB2864202 KB2868038 KB2868116 KB2868623 KB2868626 KB2868725 KB2872339 KB2875783 KB2876284 KB2876331 KB2879017 KB2882822 KB2883150 KB2884256 KB2887069 KB2888049 KB2891804 KB2892074 KB2893294 KB2893519 KB2893984 KB2898785 KB2900986 KB2904266 KB2913152 KB958488 KB976002 KB976902 KB976932 KB982018

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Personal Workstation Operating system and service pack: Windows 7 Professional with SP 1, 64-bit, (Internet Explorer 9)

Microsoft Windows hot fixes:

KB2764913 KB2533552 KB2639417 KB2695962 KB2770660 KB2835361 KB2868116 KB2764916 KB2536275 KB2640148 KB2698365 KB2773072 KB2835364 KB2868623 KB2718695 KB2536276 KB2641653 KB2699779 KB2778344 KB2836502 KB2868626 KB2670838 KB2539635 KB2641690 KB2705219 KB2779562 KB2836942 KB2868725 KB2592687 KB2541014 KB2644615 KB2709162 KB2785220 KB2836943 KB2872339 KB971033 KB2544893 KB2645640 KB2709630 KB2786081 KB2839894 KB2875783 KB2305420 KB2545698 KB2647518 KB2709715 KB2786400 KB2840149 KB2876284 KB2393802 KB2547666 KB2647753 KB2709981 KB2789645 KB2840631 KB2876331 KB2425227 KB2552343 KB2653956 KB2712808 KB2790113 KB2844286 KB2879017 KB2475792 KB2556532 KB2654428 KB2718704 KB2790655 KB2845187 KB2882822 KB2479628 KB2560656 KB2655992 KB2719857 KB2791765 KB2845690 KB2883150 KB2479943 KB2563227 KB2656356 KB2726535 KB2798162 KB2846071 KB2884256 KB2484033 KB2564958 KB2656373 KB2727528 KB2799494 KB2846960 KB2887069 KB2485376 KB2567680 KB2656411 KB2729094 KB2799926 KB2847077 KB2888049 KB2488113 KB2570947 KB2658846 KB2729452 KB2803821 KB2847311 KB2891804 KB2491683 KB2572077 KB2659262 KB2732059 KB2804579 KB2847927 KB2892074 KB2492386 KB2574819 KB2660075 KB2732487 KB2807986 KB2849470 KB2893294 KB2503665 KB2579686 KB2660465 KB2732500 KB2808679 KB2850851 KB2893519 KB2505438 KB2584146 KB2660649 KB2736233 KB2808735 KB2852386 KB2893984 KB2506014 KB2585542 KB2661254 KB2736422 KB2813170 KB2853952 KB2898785 KB2506212 KB2588516 KB2665364 KB2739159 KB2813347 KB2861191 KB2900986 KB2506928 KB2603229 KB2667402 KB2742599 KB2813430 KB2861698 KB2904266 KB2507618 KB2604115 KB2676562 KB2743555 KB2813956 KB2861855 KB2913152 KB2509553 KB2618451 KB2677070 KB2749655 KB2820197 KB2862152 KB2913431 KB2511250 KB2619339 KB2679255 KB2750841 KB2820331 KB2862330 KB2913602 KB2511455 KB2620704 KB2685811 KB2753842 KB2829361 KB2862335 KB958488 KB2515325 KB2620712 KB2685813 KB2756921 KB2829530 KB2862966 KB976002 KB2518869 KB2621440 KB2685939 KB2757638 KB2830290 KB2863058 KB976902 KB2522422 KB2631813 KB2686831 KB2758857 KB2832414 KB2863240 KB976932 KB2524375 KB2633873 KB2688338 KB2761217 KB2833946 KB2864058 KB982018 KB2529073 KB2633952 KB2690533 KB2763523 KB2834140 KB2864202 KB2532531 KB2639308 KB2691442 KB2769369 KB2834886 KB2868038

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Windows Database Server Operating system and service pack: Windows Server 2008 R2 SP1, 64-bit, Enterprise Edition

Windows hot fixes:

KB981391 KB981392 KB977236 KB981111 KB977238 KB2764913 KB2764916 KB2718695 KB977239 KB2670838 KB2592687 KB981390 KB2386667 KB2425227 KB2446710 KB2479943 KB2484033 KB2488113 KB2492386 KB2497640 KB2503658 KB2503665 KB2505438 KB2506014 KB2506212 KB2506223 KB2506928 KB2507618 KB2508272 KB2508429 KB2509553 KB2510531 KB2511250 KB2511455 KB2515325 KB2518869 KB2522422 KB2524375 KB2529073 KB2533552 KB2534366 KB2536275 KB2536276 KB2539635 KB2541014 KB2544893 KB2545698 KB2547666 KB2552343 KB2556532 KB2560656 KB2563227 KB2564958 KB2567680 KB2570947 KB2572077 KB2574819 KB2584146 KB2585542 KB2588516 KB2603229 KB2604115 KB2607047 KB2608658 KB2618451 KB2620704 KB2620712 KB2621440 KB2631813 KB2633873 KB2633952 KB2636573 KB2639308 KB2639417 KB2640148 KB2641653 KB2641690 KB2643719 KB2644615 KB2645640 KB2647518 KB2647753 KB2653956 KB2654428 KB2655992 KB2656356 KB2656373 KB2656411 KB2658846 KB2659262 KB2660075 KB2660649 KB2661254 KB2665364 KB2667402 KB2676562 KB2679255 KB2685811 KB2685813 KB2685939 KB2686831 KB2688338 KB2690533 KB2691442 KB2695962 KB2698365 KB2699779 KB2705219 KB2709630 KB2709981 KB2712808 KB2718704 KB2719857 KB2719985 KB2724197 KB2726535 KB2727528 KB2729094 KB2729452 KB2731771 KB2731847 KB2732059 KB2735855 KB2736233 KB2736422 KB2739159 KB2741355 KB2742599 KB2743555 KB2749655 KB2750841 KB2753842 KB2756822 KB2756921 KB2757638 KB2758857 KB2761217 KB2762895 KB2763523 KB2765809 KB2769369 KB2770660 KB2778344 KB2778930 KB2779562 KB2785220 KB2786081 KB2786400 KB2789645 KB2790113 KB2790655 KB2791765 KB2798162 KB2799494 KB2803821 KB2804579 KB2807986 KB2808679 KB2808735 KB2813170 KB281334 KB2813430 KB2820197 KB2820331 KB2829361 KB2829530 KB2830290 KB2832414 KB2833946 KB2834140 KB2834886 KB2835361 KB2835364 KB2836502 KB2836942 KB2836943 KB2838727 KB2839894 KB2840149 KB2840631 KB2844286 KB2845187 KB2845690 KB2846071 KB2846960 KB2847077 KB2847311 KB2847927 KB2849470 KB2850851 KB2853952 KB2859903 KB2861191 KB2861698 KB2861855 KB2862152 KB2862330 KB2862335 KB2862966 KB2863058 KB2863240 KB2864058 KB2864202 KB2868038 KB2868116 KB2868623 KB2868626 KB2868725 KB2870699 KB2872339 KB2875783 KB2876284 KB2876315 KB2876331 KB2879017 KB2882822 KB2883150 KB2884256 KB2887069 KB2888049 KB2891804 KB2892074 KB2893294 KB2893519 KB2898785 KB2900986 KB2904266 KB2913152 KB2913431 KB2913602 KB976902 KB976932 KB982018

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Solaris database server Operating system and patch set: Sun® Solaris 10™ Database server with Patchset 10

Packages:

SUNWarc Lint Libraries (usr)

SUNWbtool CCS tools bundled with SunOS

SUNWcsl Core Solaris, (Shared Libs)

SUNWhea SunOS Header Files

SUNWi15cs X11 ISO8859-15 Codeset Support

SUNWi1cs X11 ISO8859-1 Codeset Support

SUNWi1of ISO-8859-1 (Latin-1) Optional Fonts

SUNWlibC Sun Workshop Compilers Bundled libC

SUNWlibm Math & Microtasking Library Headers & Lint Files (Usr)

SUNWlibms Math & Microtasking Libraries (Usr)

SUNWsprot Solaris Bundled tools

SUNWtoo Programming Tools

SUNWxwfnt X Window System platform required fontsHotfixes:

Patches: 20753-06: SunOS 5.10: Microtasking libraries (libmtsk) patch, 139574-03: SunOS 5.10 141414-02 141444-09

RedHat Linux database server Operating system: Red Hat Linux Server release 6.2

Packages:

binutils-2.20.51.0.2-5.28.el6.x86_64

compat-libstdc++-33-3.2.3-69.el6.x86_64

elfutils-libelf-0.152-1.el6.x86_64

elfutils-libelf-devel-0.152-1.el6.x86_64

gcc-4.4.6-3.el6.x86_64

gcc-c++-4.4.6-3.el6.x86_64

glibc-2.12-1.47.el6.x86_64

glibc-2.12-1.47.el6.i686

glibc-common-2.12-1.47.el6.x86_64

glibc-devel-2.12-1.47.el6.x86_64

glibc-headers-2.12-1.47.el6.x86_64

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libaio-0.3.107-10.el6.x86_64

libaio-devel-0.3.105-2.x86_64

libgcc-4.4.6-3.el6.x86_64

libgcc-4.4.6-3.el6.i686

libstdc++-4.4.6-3.el6.x86_64

libstdc++-devel-4.4.6-3.el6.x86_64

make-3.81-19.el6.x86_64

RedHat Linux RAC database server Operating system: Red Hat Linux Server release 6.2

Packages:

binutils-2.20.51.0.2-5.28.el6.x86_64

compat-libstdc++-33-3.2.3-69.el6.x86_64

elfutils-libelf-0.152-1.el6.x86_64

elfutils-libelf-devel-0.152-1.el6.x86_64

gcc-4.4.6-3.el6.x86_64

gcc-c++-4.4.6-3.el6.x86_64

glibc-2.12-1.47.el6.x86_64

glibc-2.12-1.47.el6.i686

glibc-common-2.12-1.47.el6.x86_64

glibc-devel-2.12-1.47.el6.x86_64

glibc-headers-2.12-1.47.el6.x86_64

libaio-0.3.107-10.el6.x86_64

libaio-devel-0.3.105-2.x86_64

libgcc-4.4.6-3.el6.x86_64

libgcc-4.4.6-3.el6.i686

libstdc++-4.4.6-3.el6.x86_64

libstdc++-devel-4.4.6-3.el6.x86_64

make-3.81-19.el6.x86_64

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Citrix® Server (XenApp™ 6.5) Operating system and service pack: Windows Server 2008 R2 SP1 Enterprise, 64-bit (ENGLISH)

Citrix hotfixes: XA650W2K8R2X64025

Windows hotfixes:

KB2032276 KB2079403 KB2158563 KB2160329 KB2183461 KB2207566 KB2272691 KB2286198 KB2296011 KB2305420 KB2345886 KB2347290 KB2360131 KB2362765 KB2386667 KB2387149 KB2393802 KB2398632 KB2416471 KB2416472 KB2419640 KB2423089 KB2425227 KB2442962 KB2454826 KB2467023 KB2468871 KB2483614 KB2484033 KB2487367 KB2488113 KB2492386 KB2505438 KB2506014 KB2506212 KB2506928 KB2507618 KB2509553 KB2510531 KB2511250 KB2511455 KB2515325 KB2522422 KB2529073 KB2529073 KB2533523 KB2533552 KB2535512 KB2536275 KB2536276 KB2541014 KB2544521 KB2544893 KB2545698 KB2545698 KB2547666 KB2547666 KB2552343 KB2560656 KB2563227 KB2564958 KB2567680 KB2570947 KB2574819 KB2584146 KB2585542 KB2592687 KB2598845 KB2600217 KB2603229 KB2603229 KB2604114 KB2604115 KB2604121 KB2607047 KB2607576 KB2608658 KB2618451 KB2620704 KB2620712 KB2621440 KB2631813 KB2633952 KB2636573 KB2640148 KB2643719 KB2644615 KB2645640 KB2647753 KB2653956 KB2654428 KB2655992 KB2656351 KB2656355 KB2656356 KB2656368 KB2656372 KB2656373 KB2656405 KB2658846 KB2659262 KB2660075 KB2661254 KB2667402 KB2676562 KB2677070 KB2679255 KB2685939 KB2686827 KB2686830 KB2686831 KB2688338 KB2690533 KB2691442 KB2695962 KB2698365 KB2699779 KB2699988 KB2703157 KB2705219 KB2706045 KB2709162 KB2709630 KB2709715 KB2709981 KB2712808 KB2718704 KB2719857 KB2719985 KB2724197 KB2729094 KB2731771 KB2731847 KB2732059 KB2735855 KB2736233 KB2739159 KB2741355 KB2743555 KB2744842 KB2749655 KB2756822 KB890830 KB890830 KB890830 KB890830 KB890830 KB971468 KB972270 KB974431 KB974571 KB975467 KB975560 KB976264 KB976422 KB976662 KB976932 KB977074 KB977236 KB977238 KB977239 KB978542 KB978601 KB978637 KB978886 KB979099 KB979309 KB979482 KB979538 KB979559 KB979683 KB979687 KB979688 KB979916 KB980195 KB980218 KB980232 KB980408 KB980436 KB980846 KB981111 KB981332 KB981390 KB981391 KB981392 KB981793 KB981852 KB981957 KB982018 KB982018 KB982110 KB982132 KB982214 KB982381 KB982519 KB982526 KB982632 KB982664 KB982671 KB982799 KB983590

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LAC/E32 module Operating system and service pack: Windows 7 Professional with SP 1, 64-bit, (Internet Explorer 10)

HotFixes:

982861 KB2560656 KB2660075 KB2736422 KB2799926 KB2845187 KB2868725 KB971033 KB2563227 KB2660649 KB2741355 KB2803821 KB2846960 KB2872339 KB2479943 KB2564958 KB2661254 KB2742599 KB2804579 KB2847077 KB2875783 KB2484033 KB2570947 KB2667402 KB2743555 KB2807986 KB2847204 KB2876284 KB2488113 KB2579686 KB2676562 KB2749655 KB2808679 KB2847311 KB2876331 KB2491683 KB2584146 KB2685811 KB2750841 KB2808735 KB2847927 KB2879017 KB2505438 KB2585542 KB2685813 KB2753842 KB2813170 KB2849470 KB2882822 KB2506014 KB2603229 KB2685939 KB2756921 KB2813347 KB2852386 KB2883150 KB2506212 KB2604115 KB2690533 KB2757638 KB2813430 KB2853952 KB2884256 KB2506928 KB2618451 KB2691442 KB2758857 KB2813956 KB2855844 KB2887069 KB2509553 KB2619339 KB2698365 KB2761217 KB2817183 KB2861191 KB2888049 KB2511250 KB2620704 KB2699779 KB2762895 KB2820197 KB2861698 KB2891804 KB2511455 KB2621440 KB2705219 KB2763523 KB2820331 KB2861855 KB2892074 KB2515325 KB2631813 KB2706045 KB2769369 KB2829361 KB2862152 KB2893294 KB2522422 KB2640148 KB2709630 KB2770660 KB2830290 KB2862330 KB2893519 KB2529073 KB2644615 KB2712808 KB2773072 KB2832414 KB2862335 KB2898785 KB2532531 KB2645640 KB2718704 KB2779562 KB2833946 KB2862966 KB2900986 KB2533552 KB2647753 KB2719857 KB2785220 KB2834140 KB2863058 KB2904266 KB2536275 KB2653956 KB2726535 KB2786081 KB2834886 KB2863240 KB2913431 KB2536276 KB2654428 KB2727528 KB2786400 KB2835364 KB2864058 KB2913602 KB2541014 KB2655992 KB2729094 KB2789645 KB2836943 KB2864202 KB976002 KB2544893 KB2656356 KB2729452 KB2790113 KB2839894 KB2868038 KB976902 KB2545698 KB2656411 KB2732059 KB2790655 KB2840149 KB2868116 KB976932 KB2547666 KB2658846 KB2732487 KB2791765 KB2840631 KB2868623 KB982018 KB2552343 KB2659262 KB2732500 KB2798162 KB2844286 KB2868626

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Empower 3 support on VMware® vSphere

Unless noted below, there is no deviation in supported operating systems when Empower 3 is installed in a virtualized environment. Therefore, the following platforms and operating systems are supported by Empower 3 for native and virtual installations.

• Empower database server - Windows Server 2008 R2 Enterprise SP1, 64-bit

• Empower File server - Windows Server 2008 R2 Enterprise SP1, 64-bit

• Empower Clients - Windows 7 Professional or Enterprise, 64-bit; Windows XP Professional SP3, 32-bit

• Citrix® server (includes the Citrix server, license server, farm controller, and webserver) – Windows Server 2008 R2, Standard and Enterprise, 64-bit; XenApp™ Server 6.5

Exception: Acquisition Clients and/or LAC/E32 modules are not supported for use in a virtual environment.

VMware vCenter Server 5.0 for the vSphere 4.1 and 5.0 environments Windows Server 2008 R2 SP1, with hotfixes:

KB981391 KB981392 KB977236 KB981111 KB977238 982861 KB977239 KB2670838 KB2592687 KB981390 KB2425227 KB2506014 KB2506212 KB2506928 KB2509553 KB2511455 KB2529073 KB2533552 KB2536275 KB2536276 KB2541014 KB2544893 KB2545698 KB2547666 KB2552343 KB2560656 KB2563227 KB2564958 KB2570947 KB2574819 KB2584146 KB2585542 KB2603229 KB2604115 KB2607047 KB2608658 KB2618451 KB2620704 KB2620712 KB2621146 KB2621440 KB2631813 KB2636573 KB2640148 KB2643719 KB2644615 KB2645640 KB2653956 KB2654428 KB2655992 KB2656356 KB2656411 KB2658846 KB2659262 KB2660075 KB2661254 KB2667402 KB2676562 KB2685811 KB2685813 KB2685939 KB2688338 KB2690533 KB2691442 KB2698365 KB2699779 KB2705219 KB2706045 KB2709630 KB2709981 KB2712808 KB2718704 KB2719857 KB2724197 KB2726535 KB2729094 KB2729452 KB2732059 KB2735855 KB2736233 KB2736422 KB2742599 KB2743555 KB2749655 KB2750841 KB2753842 KB2756921 KB2757638 KB2758857 KB2761217 KB2763523 KB2765809 KB2769369 KB2770660 KB2772930 KB2778930 KB2779562 KB2785220 KB2786081 KB2786400 KB2789645 KB2791765 KB2798162 KB2806748 KB2807986 KB2808679 KB2813347 KB2813430 KB2820331 KB2832414 KB2833946 KB2834140 KB2834886 KB2836943 KB2839894 KB2840149 KB2840631 KB2844286 KB2847311 KB2849470 KB2853587 KB2853952 KB2855844 KB2861191 KB2861698 KB2861855 KB2862152 KB2862330 KB2862335 KB2862966 KB2863240 KB2864058 KB2864202 KB2868038 KB2868116 KB2868623 KB2868626 KB2868725 KB2872339 KB2875783 KB2876284 KB2876331 KB2882822 KB2883150

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KB2884256 KB2887069 KB2888049 KB2888505 KB2891804 KB2892074 KB2893294 KB2893519 KB2893984 KB2898785 KB2900986 KB2904266 KB976902 KB982018

vCenter Server 5.5 for the vSphere 5.5 environment Windows 2008 R2 SP1, with hotfixes:

KB981391 KB981392 KB977236 KB981111 KB977238 KB2764913 KB2764916 KB2718695 KB977239 KB2670838 KB2592687 KB981390 KB2386667 KB2425227 KB2506014 KB2506212 KB2506928 KB2509553 KB2511455 KB2515325 KB2529073 KB2533552 KB2536275 KB2536276 KB2541014 KB2544893 KB2545698 KB2547666 KB2552343 KB2560656 KB2563227 KB2564958 KB2570947 KB2574819 KB2584146 KB2585542 KB2603229 KB2604115 KB2607047 KB2608658 KB2620704 KB2621440 KB2631813 KB2636573 KB2640148 KB2643719 KB2647753 KB2653956 KB2654428 KB2655992 KB2656356 KB2660075 KB2667402 KB2676562 KB2685811 KB2685813 KB2685939 KB2690533 KB2691442 KB2698365 KB2699779 KB2705219 KB2706045 KB2709630 KB2709981 KB2712808 KB2718704 KB2719857 KB2726535 KB2729094 KB2729452 KB2732059 KB2736422 KB2742599 KB2743555 KB2750841 KB2756921 KB2757638 KB2758857 KB2761217 KB2763523 KB2765809 KB2770660 KB2772930 KB2785220 KB2786081 KB2786400 KB2789645 KB2791765 KB2798162 KB2806748 KB2807986 KB2808679 KB2813347 KB2813430 KB2820331 KB2832414 KB2833946 KB2834140 KB2834886 KB2836502 KB2836943 KB2839894 KB2840149 KB2840631 KB2844286 KB2847311 KB2849470 KB2853587 KB2853952 KB2855844 KB2861191 KB2861698 KB2861855 KB2862152 KB2862330 KB2862335 KB2862966 KB2863058 KB2863240 KB2864058 KB2864202 KB2868038 KB2868116 KB2868623 KB2868626 KB2868725 KB2872339 KB2875783 KB2876284 KB2876331 KB2882822 KB2883150 KB2884256 KB2887069 KB2888049 KB2888505 KB2891804 KB2892074 KB2893294 KB2893519 KB2893984 KB2898785 KB2900986 KB2904266 KB2913152 KB2913431 KB2913602 KB976902 KB982018

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SQL 2008 server for the vSphere 4.1 and 5.0 environments Windows 2008 R2 SP1, with hotfixes:

KB971513 KB971512 944036 982861 KB940518 KB960362 KB2761494 KB2079403 KB2117917 KB2141007 KB2158563 KB2160329 KB2183461 KB2207566 KB2286198 KB2296011 KB2296199 KB2305420 KB2345886 KB2347290 KB2360131 KB2362765 KB2387149 KB2388210 KB2393802 KB2416400 KB2416470 KB2419640 KB2423089 KB2436673 KB2442962 KB2443685 KB2447568 KB2467659 KB2481109 KB2483185 KB2492386 KB2505189 KB2506014 KB2506212 KB2507618 KB2507938 KB2508429 KB2509553 KB2510531 KB2511455 KB2522422 KB2530548 KB2533623 KB2535512 KB2536275 KB2536276 KB2544521 KB2544893 KB2545698 KB2563227 KB2564958 KB2570947 KB2584146 KB2585542 KB2598479 KB2598845 KB2604094 KB2604105 KB2618451 KB2620704 KB2620712 KB2621440 KB2631813 KB2632503 KB2633952 KB2643719 KB2644615 KB2645640 KB2646524 KB2653956 KB2654428 KB2655992 KB2656362 KB2656374 KB2656409 KB2658846 KB2659262 KB2676562 KB2677070 KB2679255 KB2685939 KB2686833 KB2688338 KB2690533 KB2691442 KB2695962 KB2698365 KB2699988 KB2705219 KB2706045 KB2712808 KB2718523 KB2718704 KB2719985 KB2726535 KB2729453 KB2731847 KB2742601 KB2748349 KB2756919 KB2757638 KB2758857 KB2762895 KB2763674 KB2770660 KB2780091 KB2785220 KB2789646 KB2798162 KB2807986 KB2808679 KB2813345 KB2813430 KB2820917 KB2832412 KB2833947 KB2834886 KB2836945 KB2839894 KB2840149 KB2844287 KB2847311 KB2849470 KB2855844 KB2859537 KB2861190 KB2861855 KB2862152 KB2862330 KB2862335 KB2862966 KB2863058 KB2863253 KB2864058 KB2864063 KB2864202 KB2868038 KB2868116 KB2868623 KB2868626 KB2875783 KB2876284 KB2876331 KB2883150 KB2884256 KB2888505 KB2900986 KB942288 KB948609 KB948610 KB949189 KB950050 KB950762 KB950974 KB951066 KB951698 KB951978 KB952004 KB952287 KB953733 KB954155 KB954459 KB955020 KB955069 KB955302 KB955430 KB956250 KB956572 KB956744 KB956802 KB957097 KB957200 KB957321 KB958481 KB958483 KB958623 KB958624 KB958644 KB958687 KB958869 KB959130 KB959426 KB960225 KB960803 KB961371 KB961501 KB967190 KB967723 KB968389 KB969058 KB969947 KB970238 KB970430 KB970653 KB971029 KB971468 KB971486 KB971557 KB971657 KB971737 KB971961 KB971961 KB972036 KB972270 KB973507 KB973525 KB973565 KB973687 KB973917 KB974145 KB974291 KB974318 KB974455 KB974469 KB974470 KB974571 KB975467 KB975517 KB975560 KB975929 KB976098 KB976264 KB976325 KB976470 KB976662 KB976749 KB976768 KB976772

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KB978207 KB978251 KB978262 KB978338 KB978542 KB978601 KB978886 KB979099 KB979306 KB979309 KB979482 KB979559 KB979683 KB979687 KB979688 KB979899 KB979910 KB980182 KB980182 KB980195 KB980218 KB980232 KB980248 KB980302 KB980436 KB980842 KB981322 KB981332 KB981349 KB981793 KB981852 KB981957 KB982132 KB982214 KB982381 KB982519 KB982632 KB982799 KB983589 KB948465 KB968930

SQL 2008 server for the vSphere 5.5 environment Windows 2012 Server, with hotfixes:

KB2736693 KB2742616 KB2756872 KB2756923 KB2757638 KB2758246 KB2761094 KB2764870 KB2769034 KB2769165 KB2769166 KB2770660 KB2770917 KB2771431 KB2777166 KB2779768 KB2780342 KB2784160 KB2785094 KB2785220 KB2789650 KB2795944 KB2798162 KB2800033 KB2800088 KB2802618 KB2805966 KB2807986 KB2808679 KB2811660 KB2812829 KB2813430 KB2822241 KB2823516 KB2829254 KB2832418 KB2833959 KB2835361 KB2836946 KB2836988 KB2839894 KB2840633 KB2844289 KB2845533 KB2847311 KB2849470 KB2849568 KB2850674 KB2851234 KB2855336 KB2856758 KB2861194 KB2861704 KB2862073 KB2862152 KB2862330 KB2862335 KB2862768 KB2862966 KB2863058 KB2863243 KB2863725 KB2864058 KB2864202 KB2866029 KB2868038 KB2868626 KB2868725 KB2869628 KB2871389 KB2871690 KB2871777 KB2875783 KB2876331 KB2876415 KB2877211 KB2877213 KB2881468 KB2882780 KB2883150 KB2883201 KB2884256 KB2887069 KB2888505 KB2889784 KB2891804 KB2892074 KB2893294 KB2893519 KB2893984 KB2896496 KB2898785 KB2900986 KB2903938 KB2904266 KB2913152

VM Storage Unit: vSphere 4.1 46 x 600GB fiber SCSI (fSCSI) drives in a single disk group

VM Storage Unit: vSphere 5.0/5.5 72 x 600GB 10k SAS drives across 3 10Gb iSCSI storage arrays in a single disk group

VM Backup Storage Unit: vSphere 4.1/5.0/5.5 15 x 1.0TB fiber ATA (fATA) drives in a single disk group

16 x 1.0TB fiber ATA (fATA) drives in a single disk group

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ESXi host information vSphere 4.1 environment

5 x VMware ESXi 4.1 build 433742 (Update 1, Patch 4)

vSphere 5.0 environment 3 x VMware ESXi 5.0 build 1311175 (Update 3)

vSphere 5.5 environment 3 x VMware ESXi 5.5 build 1331820 (base installation of 5.5)