water wiki, a global platform for water community

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Ludovic DUBOST XWiki SAS December 1 st 2011 - London David BURNS IWA (International Water Association) Water Wiki A Global platform for water community

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Page 1: Water Wiki, a global platform for water community

Ludovic DUBOSTXWiki SAS

December 1st 2011 - London

David BURNSIWA (International Water Association)

Water Wiki

A Global platform for water community

Page 2: Water Wiki, a global platform for water community

Agenda

Who we areObjectives of WaterWikiOverview of WaterWikiInside WaterWikiProject Delivery

Page 3: Water Wiki, a global platform for water community

XWiki SAS

An independent company created in 2004

A professional open source software which help companies organize information

30000 downloads / month

Recognized in the Gartner Magic Quadrant

1,5 M€ of Revenue in 2010 internationally

Page 4: Water Wiki, a global platform for water community

XWiki SAS

Professional services: consulting, training, development, support, cloud and hosting

More than 150 big companies have trusted XWiki and 300 projects have been implemented

Solutions for Business Needs: Knowledge Bases, Education

Page 5: Water Wiki, a global platform for water community

International Water Association

A global network for water professionals« The International Water Association (IWA) is the

global network of 10,000 water professionals spanning the continuum between research and practice and covering all facets of the water cycle »

IWA Publishing (the wholly owned subsidiary of IWA) is a leading international publisher on all aspects of water, wastewater and related environmental fields.

Page 6: Water Wiki, a global platform for water community

Objectives

Create a resource hub that would provide relevant information to the global water community

Have a freely accessible place for the water community to interact and share knowledge

http://iwawaterwiki.org/

Page 7: Water Wiki, a global platform for water community

WaterWiki Overview

The IWA Water Wiki is an Open Access website that has grown rapidly into an essential information source for water professionals.

shared library of water & environmental information

reference, case study & conference archive

user-friendly

content is user-submitted and appears live instantly

quality control

networking features

Page 8: Water Wiki, a global platform for water community

Profiles

Register on the IWA WaterWiki and create a personal profile.

Include affiliations, CV, research interests and contact details.

Tracking contributions: a profile page automatically records all contributions to the Wiki.

Communicate and Interact with the global water community: Find out who are the most active members on the WaterWiki. Users can make contact with other professionals in their research area.

Page 9: Water Wiki, a global platform for water community

Articles

Articles on all areas of water, wastewater and environmental science.

Read articles: there are currently over 900 reference articles covering a broad range of subjects from water and wastewater treatment to utility management and governance.

Contribute: contributors can create their own reference article and highlight the importance of their research to the water community.

Link articles to published work: users can create an article and include links to their online web pages and publications.

Open Access Archive for case studies, reports, public domain…

Page 10: Water Wiki, a global platform for water community

Events Extra

Events Extra provides a permanent host for conference materials: poster presentations, materials from workshops, reports etc.

An Open Access publishing outlet for material not suitable for traditional publication in a journal, book etc.

Page 11: Water Wiki, a global platform for water community

Quality Control

Community Manager: Dedicated manager always available to monitor content and help with technical difficulties.

Active Users: All users are encouraged to moderate content, review articles and add their own comments to new additions.

Editorial Committee: Group of volunteer editors available to moderate content, source new articles and review existing material.

Page 12: Water Wiki, a global platform for water community

Networking

Users can share ideas and disseminate information with the Discussion Forum

Comments tab: adding comments to individual articles using the discussion tab

User Directory: looking through the list of active users on the site. Making contact with specialists in any area and asking questions about research.

Blog: finding out about up and coming events and learn about the latest WaterWiki developments on the Wiki Blog.

Wiki Newsletter: staying informed about the latest Wiki developments.

Page 13: Water Wiki, a global platform for water community

Group Spaces

We are offering work groups an opportunity to set up their own group space on the WaterWiki.

This is designed as an informal work space where group members can communicate and network online, instantly add content for all group members to see and include useful mailing addresses for all of your contacts.

Archive Materials and disseminate documentation for FREE.

Control over viewing: group managers can have complete control over who can access their group space.

Page 14: Water Wiki, a global platform for water community

Database of Organizations

Create a profile for an organization, working group, or research project.

Include a description of the organization and highlight its importance to the water community

Add links to web pages and online publications

Add contact details

Page 15: Water Wiki, a global platform for water community

Inside WaterWiki

Why choose XWiki Enterprise

Inside the Organization feature

Statistics

Page 16: Water Wiki, a global platform for water community

Why choose XWiki OpenSource?

The strenghts of XWiki are the following: reliability, flexibility, expansion possibilities, user friendliness. In particular the groups/users and

rights management systems, not greatly required in our original specifications have been

very useful as we have developed."

(David Burns, Digital Marketing Manager at IWA Publishing)

Page 17: Water Wiki, a global platform for water community

XWiki Enterprise

XWiki: the easiest way to organize information

XWiki extends the features of traditionnal wikis

A wiki for companies

Page 18: Water Wiki, a global platform for water community

Inside the Organization feature

Page 19: Water Wiki, a global platform for water community

Inside the Organization feature

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Filtering

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Still a Wiki

History

Differences

Page 22: Water Wiki, a global platform for water community

Statistics

Launched December 2009

2,200+ Registered users

900+ Articles / Case Studies / Reports

139 Organizations

106 Events Extra uploads

22 Group Work Spaces

19,000+ visitors per month

Greater number of visitors from developing countries than other IWA Publishing websites.

Page 23: Water Wiki, a global platform for water community

Next Steps

XWiki Upgrade to XWiki Enterprise 3.1

New look

Improved groups

Improved reporting

Access to new

XWiki features :

- Office Preview

- Improved Wysiwyg

Page 24: Water Wiki, a global platform for water community

Project Delivery

Teams

Project Phases

Key adoption factors

Page 25: Water Wiki, a global platform for water community

Teams

Content Team : IWA

Technical Team : XWiki SAS

Main Contributors : IWA Experts (50)

Page 26: Water Wiki, a global platform for water community

Project Phases

January 2009: Idea

March 2009: Project launched

June 2009: Solution Selection

June-Oct 2009: Iterative Development

October 2009 : Internal Beta Test

December 2009 : Public Launch targetting IWA Experts

August-Sept 2010 : Improvements launched

December 2010 : Extension to larger audience

Winter 2011 : V2 Development

Page 27: Water Wiki, a global platform for water community

Key Adoption Factors

Start with relevant content to provide initial value

Make it easy to contribute (documentation)

Suggest how people should contribute

Dedicate a community manager

Regular contacts with the user base (inbound and outbound) both virtual and real

User driven regular improvements and technical team responsiveness

Page 28: Water Wiki, a global platform for water community

Key Adoption Factors

Trafic volume: Articles Knowledge Base

Repeat visits: Networking features (Blog, Groups) and also Newsletter

Contributions: Community manager work and getting initial contributors to become ambassadors

Page 29: Water Wiki, a global platform for water community

Thanks for your attention!

Any questions?

Contact us:[email protected]+33 1 45 42 40 90http://www.xwiki.com

David [email protected] IWA (IWA Publishing)