WATER FOR PEOPLEReporting Tool Redesign - UX Award Submission AUGUST 31, 2015

Site URL: wfp-eftracker.jelastic.servint.net

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EffectiveUI & Water For People teamed up again for a dramatic new take on Water for People’s data reporting tool. To promote Water for People’s mission of providing sustainable water to “Everyone Forever,” the tool relies on data-driven design concepts and progressive visualization to promote the non-profit’s worldwide humanitarian efforts.

Water For People’s Reporting Tool Redesign

CHALLENGECommitted to providing sustainable water and sanitation access for “Everyone Forever,” Water For People’s mission is simple. The non-profit’s data reporting tool, however, was not.

Pictured: Old version of the tool

Water For People’s Reporting Tool Redesign

CHALLENGEWith data from 30 regional districts across nine different countries, Water For People needed a tool that conveyed complex data in an easy-to-understand and meaningful way. So, the company enlisted EffectiveUI to create the solution.

Water For People’s Reporting Tool Redesign

TARGET AUDIENCEThe reporting tool was designed for Water For People donors, field workers and local partners. With critical information in one comprehensive platform, stakeholders can see the overall impact as well as hone in on specific regions, countries and districts.

Water For People’s Reporting Tool Redesign

TARGET AUDIENCEDonors and potential contributors are able to see the breadth of outcomes and impact. Regional Water for People staff can analyze the latest organizational data to help drive progress toward sustainability within local communities. And local communities and government organizations can rely on new trend analysis capabilities to make informed decisions on ground operations.

Water For People’s Reporting Tool Redesign

GUIDED EXPERIENCE

In the platform’s second version, EffectiveUI redesigned the information architecture and interaction model with our target audience in mind. The site flows from a district home page, to the district goals and then into the metrics for that district. The image to the right is an example of three screens for the Pathar Pratima district.

Water For People’s Reporting Tool Redesign

GUIDED EXPERIENCE

To make the data understandable, the reporting tool includes a summary view of the metrics, which is pictured to the right.

For a more in-depth perspective, users can select “The Details” tab to see the context behind the values.

These two perspectives provide a guided experience for the viewer to digest Water for People’s data.

Pictured: Summary View

PICTURED: THE DETAILS

Water For People’s Reporting Tool Redesign

IMPACT

EffectiveUI built the new tool using the same backend platform but reinvented the front-end experience to increase usability. Now, users can make sense of the complex metrics they are seeing and understand the context of those values in a guided story for every district. With the increased functionality and usability, the reporting tool facilitates conversation that evaluates program success and learning.

Water For People’s Reporting Tool Redesign

METRICS EXAMPLESDonors and stakeholders are easily able to determine how much is still needed to achieve Water For People’s goal of providing sustainable water for “Everyone Forever.” This value gives them a high level look, and for more information they can dive into the details behind the dollar amount.

Water For People’s Reporting Tool Redesign

METRICS EXAMPLEThis screen demonstrates the details behind the how much money is still required for Water For People to meet their goals. Since data can now be aggregated over time, Water For People can study trends in their reports and better predict ways to maximize activities. In addition, data can be updated more frequently as new data can be immediately ingested as it comes in.

Water For People’s Reporting Tool Redesign

DESIGN PROCESSThroughout the design process, the team focused on providing meaningful and precise data visualization and stunning visual design. They also centered their efforts on creating a cohesive information architecture and interaction model.

Water For People’s Reporting Tool Redesign

DESIGN PROCESS

To achieve the design goals, EffectiveUI held workshops, co-creation sessions and stakeholder interviews to learn user needs. The team then sketched and prototyped the designs; developed the tool, conducted usability testing and led feedback focus groups. With the resulting feedback, EffectiveUI completed the redesign and developed the final product.

Water For People’s Reporting Tool Redesign

WHY THIS PROJECT?

The redesign for Water For People’s reporting tool is the ideal candidate for the UXies because of its user-centric approach. Not only can donors easily understand the tool, but the non-profit’s employees also enjoy increased usability. A visually appealing and easily digestible platform, the Water For People data-reporting tool creates a quality experience for the nonprofit to share its story and engage with others in its mission to provide water to “Everyone Forever.”