Washington County Transportation Authority

Mission Statement The mission of the Washington County

Transportation Authority (Washington Rides) is to promote and provide high quality, cost-effective transportation to the citizens of Washington County and surrounding areas as appropriate, especially older adults, persons with disabilities, veterans, and economically disadvantaged individuals, including those on Medical Assistance.

What is Washington Rides?

Shared-Ride Door to Door Advance

Reservation

Shared-Ride That means a passenger will likely be riding

with others Other individuals may be picked up and

dropped off before the passenger reaches his destination

The trip will take longer than if driving directly and passengers need to plan accordingly

Door-to-Door Service is door-to-door, from the door of the

location to the door of the vehicle and vice versa

Passengers who need and request assistance will receive it

Drivers cannot provide lifting assistance or take a wheelchair up or down multiple steps

Advance Reservation

Advance Reservation is required

All passengers must be registered with Washington Rides

Registration All of our reduced fare programs require a

completed application Applications available via

Mail Download from website

www.washingtonrides.org Walk-in

Hours of Service

6 AM until 8 PM, Monday through Saturday Regular service does not operate on:

Sundays Thanksgiving Day Christmas Day

Scheduling a Ride Reservationists are available

Monday through Friday

7:30am to 5:00pm

Toll Free 1-800-331-5058 Local 724-223-8747 PA Relay Service (for hearing impaired)

TTY:1-800-654-5984 Voice: 1-800-654-5988

Scheduling a Ride When calling to make a reservation, the

following information is needed: Name Appointment day and time Complete address of destination Return Time Any special needs, such as a van with a lift, mobility

aides, or attendant

Scheduling a Ride When to call: Reservations can be made up to two weeks in

advance For next day trips

Tuesday through Saturday, calls must be placed before 3pm on the previous business day

For trips on Monday Calls must be placed the previous Friday by 4pm

Scheduling a Ride 15 Minute Window: Please keep in mind when making reservations that the

driver may arrive 15 minutes before or 15 minutes after the pick-up time

For example, for a 9:30 pick-up, the driver may be as early as 9:15 or as late as 9:45

Scheduling a Ride Depending where an individual lives in the

county, service is provided by one of the following subcontractors:

GG&C Bus Company First Transit (Laidlaw) Tri-County Access White Line Taxi

Will Calls Can be scheduled when the passenger does

not know when they will be ready for their return from a medical appointment. The passenger contacts their provider when they are ready to be picked up For medical appointments only Provider has up to one hour to pick up passenger

Canceling a ride To cancel before the day of the trip:

Call Washington Rides at 1-800-331-5058.

To cancel the day of the trip: Call the service provider at least one hour prior to

the scheduled pick-up time

What Does a Ride Cost? – Trip costs are based on street mileage, by

the most direct route on county roads (not how far a person rides on the van).

Costs may vary depending on level of subsidy for each program.

Programs Senior Shared-Ride

For persons age 65 and older Trips to Senior Center near their home or

Adult Day Care at no cost Trips to medical appointments are 5% of full

fare Other trips at 15% of full fare Funded by the Pennsylvania Department of

Transportation with additional funding by the Southwestern PA Area Agency on Aging and the Pennsylvania Department of Aging

Programs Senior Shared-Ride

Transportation for persons aged 60-64 at no charge to Senior Center near their homes Adult Day Care Funded by the Southwestern PA Area Agency on

Aging and the Pennsylvania Department of Aging

Programs Rural Transportation Program for Persons

with Disabilities (PWD Program) For persons with disabilities primarily traveling

within rural parts of Washington County Trips for any purpose $1.75 minimum fare beginning July 1st, 2008 For people under 65 with a qualifying disability

under the Americans with Disabilities Act (ADA) Funded by the Pennsylvania Department of

Transportation

Programs Medical Assistance Transportation Program

(MATP) For those eligible for Medical Assistance Trips provided at no cost to consumer Trips for medical purposes only (appointments,

treatment, prescriptions) Required to provide least costly, most

appropriate mode of transportation Shared-ride, Fixed route bus service, or

Reimbursement of mileage in a private vehicle

Funded by the Pennsylvania Department of Public Welfare

Programs Welfare-to-Work

Eligibility determined by County Assistance Office

Service provided for trips related to work and child-care

Trip cost increases over time Temporary until more permanent transportation

resources can be identified Funded by the Pennsylvania Department of

Transportation

Programs Veterans Transportation Program

Special van for ambulatory veterans who need transportation to VA Medical Centers in Pittsburgh

General Public Service Full Fare Transportation

Available to the general public Only difference is it not subsidized, and the

passenger must pay the full fare, not just a co-payment

Passenger Rules All passengers must wear seatbelts Must provide their own child car seats and

booster seats as required by law Pay their fare at the time of boarding Wait for your ride at the exact address that

you gave when making the reservation

How to Conduct One’s Self Conduct prohibited includes, but is not

limited to, the following: Smoking Eating Drinking Carrying weapons Listening to music without headphones and/or at

a volume that disturbs other passengers or the driver

Abusive language and disruptive behavior

Contact information

382 W. Chestnut St.Suite 108Washington, PA 15301

www.washingtonrides.org

Toll Free 1-800-331-5058

Local 724-223-8747

PA Relay Service (for hearing impaired) TTY:1-800-654-5984 Voice: 1-800-654-5988