warwick conferences 9 march 2018 - hbaa march... · 2018-03-14 · • relaxed catch-ups and...
TRANSCRIPT
![Page 1: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/1.jpg)
Members Meeting
Warwick Conferences
9 March 2018
![Page 2: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/2.jpg)
Warwick Conferences
Richard Harrison Head of Training Conference Centres
![Page 3: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/3.jpg)
Warwick Conferences
![Page 4: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/4.jpg)
![Page 5: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/5.jpg)
130 55 204Seat
theatreSpaces Hotel-styled
bedrooms
225Restaurant
capacity
![Page 6: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/6.jpg)
Spaces designed to inspire creativity and encourage collaboration
• Tailored to the millennial market• Ideal for idea generation and
knowledge sharing• Chalkboard walls, bean bags and
slippers
• Heart of the home• Congregation and collaboration• Fridge stocked with the team’s
favourite treats
• Lounge style furniture• Relaxed catch-ups and briefings• Creates fluency and reduces
tensions
![Page 7: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/7.jpg)
180Meetingcapacity
42 154 180Spaces Hotel-styled
bedroomsRestaurant
capacity
![Page 8: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/8.jpg)
100Meetingcapacity
29 121 120Spaces Hotel-styled
bedroomsRestaurant
capacity
![Page 9: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/9.jpg)
Click here to see the virtual tour
400Meetingcapacity
650 358 LakeSqm event
space
Hotel-styled bedrooms
Lakesidelocation
![Page 10: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/10.jpg)
522Sqm ofevent space
1,200Bedrooms
700Rural
parkland
1,200Seat
theatre
![Page 11: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/11.jpg)
479 hotel-styled en-suite bedrooms available at the TCCs1,200 campus bedrooms available at Conference Park
Conference Park
![Page 12: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/12.jpg)
Flavour ofAward winning
Flexible & tailored to
mo
nth
The
Seasonal
Locallysourced
your needs
![Page 13: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/13.jpg)
• Delivering a a taste of the Warwick experience to the customer
• Showcasing locally sourced and healthy food offer• It’s smart livery showcases the Warwick
Conferences brand on the road
Where do we use it?
• Agency events• Client visits• On site events• Exhibitions• Local supplier engagement to voice our message
out to our customers
![Page 14: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/14.jpg)
The Meetings Show
Ross Barker, Commercial Director
![Page 15: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/15.jpg)
#meetingsshow
Ross Barker| Commercial Director
TMS 2018 Update
![Page 16: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/16.jpg)
Date change
2 Day format
Pre-show conference
Refreshed hosted buyer offer
New advisory board members
Investments in hosted buyer, education and marketing teams
#meetingsshow
What’s New!
![Page 17: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/17.jpg)
#meetingsshow
NEW, STREAMLINED
PROPOSITION
THE HOSTED BUYER PROGRAMME
3-DAY ATTENDANCE• Pre-show conference and both days
of the show• Minimum requirement of 16
appointments• 2 nights’ accommodation on
Tuesday 26th June and Wednesday 27th June 2018
• Travel and transfers provided
2-DAY ATTENDANCE• Hosted Buyer Networking Reception• Both days of the show• Minimum requirement of 16
appointments• 1 or 2 nights’ accommodation• Travel and transfers provided
1-DAY ATTENDANCE• One day at the show• Minimum requirement of 6
appointments• Travel available upon request
![Page 18: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/18.jpg)
#meetingsshow
REGISTRATION AND
DIARIES
DIARY FUNCTIONALITY
• 2017 hosted buyers can register with a single click for 2018
• Easy upgrade process for visitor buyers wishing to join the hosted programme
• Exhibitor diaries can now be assigned to a specific member of staff so that the buyer comes to the appointment knowing who they are meeting with
• Buyers can now add a message to their meeting request giving exhibitors more detail on what they’re looking for
• Education sessions easily slotted into diaries
![Page 19: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/19.jpg)
#meetingsshow
HOSTED BUYER
RECRUITMENT
GROUP COORDINATORS
Incentives for group coordinators include:• Hosted buyer welcome reception ticket• Hosted buyer lounge access • Money off 2019 stand space • Marketing and PR support to help
promote stand presence• Inclusion in ‘preferred’ list of exhibitors
with telemarketing support
Currently 30% ahead YOY on group coordinator numbers
INDIVIDUAL RECRUITMENT
• Team of internal telemarketers to start individual recruitment earlier in the campaign
• More control of the audience being targeted
• Direct feedback from buyer audience
![Page 20: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/20.jpg)
#meetingsshow
• Easy to schedule in diaries around hosted buyer meetings• A comprehensive needs based research programme undertaken• Delivering value and time ROI equally across the event• New challenge-led content streams catering for associations, corporates
and agencies
EDUCATIONDelivering a programme relevant to needs of you & your
customers
![Page 21: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/21.jpg)
#meetingsshow
• 900 - 1,000 Hosted Buyers
• 70% UK
• 30 % International
• 1,300+ Visitor Buyers
• 1:1.4 hosted buyers per exhibiting company
• Average meetings per exhibitor to 17 up from 13
• 700 exhibitors
• 60 international destinations
TMS 2018
![Page 22: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/22.jpg)
HBAA Setting the standards for the events and hospitality sector HBAA @The_HBAA HBAA The_HBAA
14th June Come Dine With Us – open to all members
26th June Meetings Show & HBAA – Red Carpet Buyer event - for HBAA agencies, aimed at bookers
19th July HBAA Annual Forum – open to all members
28th Sept Independent Venue Showcase – open to independent venues and HBAA agencies
HBAA EVENTS Coming next…
![Page 23: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/23.jpg)
HBAA Setting the standards for the events and hospitality sector HBAA @The_HBAA HBAA The_HBAA
• Launch date:-
26th March 2018
HBAA IMMERSION
![Page 24: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/24.jpg)
Meetings Benchmarking
Paul Hussey & Jim Quintrell
![Page 25: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/25.jpg)
The MeetingsBenchmark Ltd ©2018
www.meetingsbenchmark.com
![Page 26: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/26.jpg)
LIVE REAL TIME MEETINGS BENCHMARK REPORTING - PAST AND FUTURE
MeetingsBenchmark draws on data provided by subscribing agents, venues and booking channels. At Friday 2 March ..
£388,814,705.61 spend across 211,918 meetings and 8250 venues
The MeetingsBenchmark Ltd ©2018
![Page 27: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/27.jpg)
2016 – 2017 UK ANNUAL SPEND
2017
2016
The MeetingsBenchmark Ltd ©2018
![Page 28: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/28.jpg)
2017
2016
The MeetingsBenchmark Ltd ©2018
2016 – 2017 RATES AND VOLUME
![Page 29: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/29.jpg)
2018
2017
2016
The MeetingsBenchmark Ltd ©2018
2018 RATES INDICATOR
![Page 30: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/30.jpg)
2018
2017
2016
The MeetingsBenchmark Ltd ©2018
2016-18 MEETING SIZE
![Page 31: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/31.jpg)
The MeetingsBenchmark Ltd ©2018
![Page 32: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/32.jpg)
The MeetingsBenchmark Ltd ©2018
![Page 33: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/33.jpg)
The MeetingsBenchmark Ltd ©2018
![Page 34: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/34.jpg)
The MeetingsBenchmark Ltd ©2018
![Page 35: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/35.jpg)
The MeetingsBenchmark Ltd ©2018
January 2018 spend
![Page 36: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/36.jpg)
The MeetingsBenchmark Ltd ©2018
2017 BUSIEST WEEK DAY OVERALL?
![Page 37: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/37.jpg)
The MeetingsBenchmark Ltd ©2018
2017 WEAKEST WEEK DAY OVERALL?
![Page 38: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/38.jpg)
The MeetingsBenchmark Ltd ©2018
2017 WEEK DAY OVERALL
22%
28%23%
19%
8%
Weekday Split
Monday
Tuesday
Wednesday
Thursday
Friday
![Page 39: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/39.jpg)
The MeetingsBenchmark Ltd ©2018
BUSIEST MONTH?
![Page 40: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/40.jpg)
The MeetingsBenchmark Ltd ©2018
AND QUIETEST EXCL AUGUST
![Page 41: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/41.jpg)
The MeetingsBenchmark Ltd ©2018
BUSIEST MONTH
£0
£2,000,000
£4,000,000
£6,000,000
£8,000,000
£10,000,000
£12,000,000
£14,000,000
£16,000,000
£18,000,000
January February March April May June July August September October November December
![Page 42: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/42.jpg)
The MeetingsBenchmark Ltd ©2018
2017 BUSIEST DAY OF THE YEAR
Which Month ?
![Page 43: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/43.jpg)
The MeetingsBenchmark Ltd ©2018
2017 BUSIEST DAY OF THE YEAR
![Page 44: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/44.jpg)
The MeetingsBenchmark Ltd ©2018
2017 BUSIEST DAY OF THE YEAR
Which Date?
![Page 45: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/45.jpg)
The MeetingsBenchmark Ltd ©2018
2017 BUSIEST DAY OF THE YEAR
![Page 46: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/46.jpg)
The MeetingsBenchmark Ltd ©2018
LEAD IN TIMES ALWAYS SHORTER…..
![Page 47: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/47.jpg)
2016
2017
The MeetingsBenchmark Ltd ©2018
ALWAYS SHORTER…..
![Page 48: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/48.jpg)
The MeetingsBenchmark Ltd ©2018
![Page 49: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/49.jpg)
The MeetingsBenchmark Ltd ©2018
![Page 50: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/50.jpg)
The MeetingsBenchmark Ltd ©2018
![Page 51: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/51.jpg)
The MeetingsBenchmark Ltd ©2018
![Page 52: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/52.jpg)
The MeetingsBenchmark Ltd ©2018
![Page 53: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/53.jpg)
The MeetingsBenchmark Ltd ©2018
![Page 54: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/54.jpg)
The MeetingsBenchmark Ltd ©2018
HBAAINTRO RATE£599
HBAAINTRO
RATE£299
![Page 55: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/55.jpg)
The MeetingsBenchmark Ltd ©2018
HBAA Suppliers - Getting involved
We’re ready for you !
Why a charge ? …..and a discount ?
How exposed ?
How easy ?
HBAAINTRO
RATE£299
HBAAINTRO RATE£599
![Page 56: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/56.jpg)
Venues of Excellence
The MeetingsBenchmark Ltd ©2018
www.meetingsbenchmark.com
![Page 57: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/57.jpg)
Jon Terry
Partner, PwC
![Page 58: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/58.jpg)
Women in Hospitality, Travel & Leisure 2020WiH2020 Review
Jon Terry March 2018
www.pwc.com
![Page 59: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/59.jpg)
PwC59
47% 53%
Will the HTL industry achieve the target set by the Davies Report and Hampton-Alexander Review of 33% female executive leadership by 2020?
![Page 60: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/60.jpg)
PwC60
47% 53%
The Working Group
![Page 61: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/61.jpg)
PwC61
47% 53%
Women in Hospitality, Travel and Leisure 2020
![Page 62: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/62.jpg)
PwC62
47% 53%
The Report
• Korn Ferry: interviewed more than 100 Chairmen, CEOs, HRDs and senior leaders
• PwC: assessed the sector’s D&I reputational risk
• Oxford Brookes: surveyed millennials and search firms
• People 1st: provided context and challenge
![Page 63: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/63.jpg)
PwC63
47% 53%
Contributions
• Lancaster University: research from MBA students
• Fresh Limits: higher EQ CEOs and ‘imposter syndrome’
• Criticaleye: the power of networks and the value of mentoring
• Women Returners: ‘returnships’ and ‘supported hiring programmes’
• Government Equalities Office: the gender pay gap
• Withers Worldwide: sex discrimination, positive action and quotas
![Page 64: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/64.jpg)
PwC 64
47% 53%
Quotes from industry leaders
“ Hospitality is a fantastic industry where women’s innate communication and organisational skills are high valuable and valued. I would encourage young girls and women […] to embrace hospitality as a career and be confident, brave and, most important of all, be yourself.”
Alison Brittain, CEO Whitbread Plc
“It’s disappointing that there are not enough women at the top. Generally, there needs to be greater diversity overall when it comes to appointing people to senior leadership roles as this can only benefit decision-making by bringing new skills and competencies and different perspectives into the mix. I’d like to see more women at all levels especially in aviation, as pilots, in operations and in management roles. ”
Christine Ourmieres-Widener, CEO Flybe
![Page 65: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/65.jpg)
PwC65
47% 53%
The HTL Leadership Challenge
Male Female
World population 50% 50%
3% of the CEOs in the HTL sector are women 97% 3%
1 female Chairperson 99% 1%
5 female CEOs across ALL sectors of travel, hospitality, leisure, gaming and casual dining in the Top 150 UK companies across the whole industry
145 5
![Page 66: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/66.jpg)
PwC66
47% 53%
Hampton Alexander review – 33% by 2020
• HTL Companies in the FTSE100
![Page 67: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/67.jpg)
PwC67
47% 53%
Hampton Alexander review – 33% by 2020
▪HTL Companies in the FTSE250
![Page 68: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/68.jpg)
PwC68
47% 53%
UK HTL CEO Appointments 2016-2017
• 24 new CEO / MD appointments across the industry in the previous 12 months
• Only 1 female CEO appointed
![Page 69: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/69.jpg)
PwC69
47% 53%
Excluding HRDs:
Across the whole sector – theNumber of female Executive Directors drops to 20.7%
Reducing to 3% in the CEO seat
Women in Hospitality, Travel & Leisure – WiH2020 Review, 2018
UK HTL - The Pipeline for Senior Women
![Page 70: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/70.jpg)
PwC70
47% 53%
• A significant number of smaller businesses did not perceive there to be an issue to address / had not thought about the issue
• Attrition at middle management level is high
• Culture hinders progress - resulting in women leaving sector
• Balance of working conditions / hours with family commitments
• Listed companies have made more progress
• Unconscious bias in recruitment decisions
• Appointments from outside the sector have helped the numbers
• More Opinion formers need to back the cause
• A lack of celebrated female role models
• Some notable exceptions stand out
Survey Key Findings / Barriers to Progress:
![Page 71: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/71.jpg)
PwC
Assessment of diversity & inclusion in the hospitality, travel, and leisure
industry, and its effect on brand and reputation
71
![Page 72: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/72.jpg)
PwC72
47% 53%
There are considerable risks from a poor diversity and inclusion reputation
Risks
1
5
4
2
3
Deterring talent
Difficult questions from investors
Eroding Government support
Greater media attention
Putting off customers
![Page 73: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/73.jpg)
PwC73
47% 53%
Understanding diversity and inclusion in the hospitality, travel and leisure sector
Strategy
Leadership
HR processes
Other diversity and inclusion areas
4 diversity and inclusion areas
Consistent maturity scale
Defined
Simplistic
Advanced
Leading
![Page 74: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/74.jpg)
PwC
74
47% 53%
We analysed 26 companies from the hospitality, travel, and leisure sector
![Page 75: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/75.jpg)
PwC
Make the most of what you are doing at both organisation and industry level
Make the most of your diversity and inclusion advocates
Assign accountability to industry leaders and report progress
Fully embrace the Women in Hospitality, Travel & Leisure initiative
75
47% 53%
What individuals can do
![Page 76: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/76.jpg)
PwC76
47% 53%
The hospitality, travel and leisure sector’s diversity and inclusion challenges are an opportunity…
… for individual organisations to focus on creating a clear approach and plan for their diversity and inclusion efforts and the sector to collectively be seen to prioritising the issues.
… to create momentum and leapfrog to be seen (and become) one of the leading diverse and an inclusive sectors.
![Page 77: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/77.jpg)
PwC
77
47% 53%
What is WiH2020 about?
WiH2020 is devoted to increasing women’s representation and diversity as a whole in leadership positions across the HTL industry
• Research
• Collaboration
• 1Voice for diversity across the HTL industry
• Commitment
![Page 78: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/78.jpg)
PwC78
47% 53%
The Diversity in Hospitality, Travel and Leisure Charter
https://www.pwc.co.uk/industries/hospitality-leisure/women-in-hospitality-and-leisure/sign-up-to-the-women-in-hospitality-travel-and-leisure-charter.html
![Page 79: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/79.jpg)
PwC
79
47% 53%
Signatories of the Charter
![Page 80: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/80.jpg)
PwC
80
47% 53%
A final reflection
“It’s hard for any individual company to achievegreat strides alone: collaboration is key. We areworking together towards a shared goal; manymen and women taking even small steps togetherin the same direction can create powerfulmomentum and accelerate progress.”
Helena Morissey, Founder of the 30% Club
![Page 81: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/81.jpg)
HBAA Setting the standards for the events and hospitality sector HBAA @The_HBAA HBAA The_HBAA
It’s Coffee Time
The Future in 15 – Live!
How to maximise the ROI of small meetings with online bookings
Caleb Parker with
Adam Simpson Heather Swatkins Mark Nunan Joanna Fisher
etc venues venuedirectory.com MeetingsBooker.com Kew Green Hotels
![Page 82: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/82.jpg)
Motivational Maps: Recognising what motivates you and your team
Rosemary Bannister, HT Training
![Page 83: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/83.jpg)
HT Training Ltd
HBAA Members Meeting
Motivate
Challenge
Nurture
Support
Inform
Inspire
![Page 84: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/84.jpg)
Welcome
This Photo Unknown Author is licensed under CC BY-NC
Motivation = The Holy Grail
![Page 85: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/85.jpg)
Maslow’s Hierarchy of Needs
PHYSIOLOGICALFood, Water, Shelter
SECURITYProtection from threat / danger
BELONGINGLove, acceptance, part of group
SELF-ESTEEMRecognition, feeling worthwhile
SELF-ACTUALISATIONCreative, using full potential
Abraham Maslow
1908 - 1970
![Page 86: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/86.jpg)
Motivation
• What is Motivation?
• How does it feel to be
demotivated?
• How does it feel when you
are motivated?
This Phot by Unknown Author is licensed under CC
![Page 87: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/87.jpg)
Hertzberg
![Page 88: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/88.jpg)
The Foundations
![Page 89: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/89.jpg)
Motivational MapsMotivation
![Page 91: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/91.jpg)
![Page 92: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/92.jpg)
3 Areas of Motivation
![Page 93: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/93.jpg)
The 9 Motivators
![Page 94: Warwick Conferences 9 March 2018 - HBAA March... · 2018-03-14 · • Relaxed catch-ups and briefings • Creates fluency and reduces tensions . 180 Meeting capacity 42 154 180 Spaces](https://reader034.vdocuments.mx/reader034/viewer/2022050405/5f82abbe076aa533c317d78c/html5/thumbnails/94.jpg)
94
•9 motivators in one bar graph•In rank order from top to bottom•Spikes and inverse spikes•Extremes above and below the line.
Page 6 – Personal Profile