warwick business school emergency preparedness and its implications for healthcare : what further...

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Warwick Business School Emergency preparedness and its implications for healthcare : What further research is needed? Alan Boyd 1 , Duncan Shaw 2 , Naomi Chambers 1 , Simon French 2 , Russell King 3 and Alison Whitehead 4 1 Manchester Business School, 2 University of Warwick, 3 Royal Free Hampstead NHS, 4 Wrightington, Wigan and Leigh NHS Foundation Trust These projects were commissioned by the NIHR Service Delivery and Organisation (NIHR SDO) programme under the management of the National Institute for Health Research Evaluations, Trials and Studies Coordinating Centre (NETSCC) based at the University of Southampton. From January 2012, the NIHR SDO programme merged with the NIHR Health Services Research (NIHR HSR) programme to establish the new NIHR Health Services and Delivery Research (NIHR HS&DR) programme. The views and opinions expressed therein are those of the authors and do not necessarily reflect those of the NIHR HS&DR programme, NIHR, NHS or the Department of Health.

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Page 1: Warwick Business School Emergency preparedness and its implications for healthcare : What further research is needed? Alan Boyd 1, Duncan Shaw 2, Naomi

Warwick Business School

Emergency preparedness and its implications for healthcare : What further research is needed? Alan Boyd1, Duncan Shaw2, Naomi Chambers1, Simon French2, Russell King3 and Alison Whitehead4 1 Manchester Business School, 2 University of Warwick, 3 Royal Free Hampstead NHS,4 Wrightington, Wigan and Leigh NHS Foundation Trust

These projects were commissioned by the NIHR Service Delivery and Organisation (NIHR SDO) programme under the management of the National Institute for Health Research Evaluations, Trials and Studies Coordinating Centre (NETSCC) based at the University of Southampton. From January 2012, the NIHR SDO programme merged with the NIHR Health Services Research (NIHR HSR) programme to establish the new NIHR Health Services and Delivery Research (NIHR HS&DR) programme. The views and opinions expressed therein are those of the authors and do not necessarily reflect those of the NIHR HS&DR programme, NIHR, NHS or the Department of Health.

Page 2: Warwick Business School Emergency preparedness and its implications for healthcare : What further research is needed? Alan Boyd 1, Duncan Shaw 2, Naomi

Warwick Business School

Aims of this study

Identify research and development needs with regard to emergency management in health care

Large-scale disasters, not smaller emergencies

Page 3: Warwick Business School Emergency preparedness and its implications for healthcare : What further research is needed? Alan Boyd 1, Duncan Shaw 2, Naomi

Warwick Business School

National Risk Register (2010 edition)

Page 4: Warwick Business School Emergency preparedness and its implications for healthcare : What further research is needed? Alan Boyd 1, Duncan Shaw 2, Naomi

Warwick Business School

London 2005

7/7 attacks 56 deaths >700 injured Injuries not commonly seen Ongoing psychological care

Page 5: Warwick Business School Emergency preparedness and its implications for healthcare : What further research is needed? Alan Boyd 1, Duncan Shaw 2, Naomi

Warwick Business School

Health emergency planning

‘A coordinated, cyclical process of planning, implementation, evaluation and learning which aims to increase the capability of society to prevent, protect against, respond to, and recover from any occurrence which presents a serious threat to the health of the community, or disrupts the health care system, or causes (or is likely to cause) such numbers or types of casualties as to require special arrangements to be implemented by one or more health care organisations’.

Public health preparedness planning (Nelson et al, 2007)

UK NHS definition of a major incident (DoH, 2005)

Page 6: Warwick Business School Emergency preparedness and its implications for healthcare : What further research is needed? Alan Boyd 1, Duncan Shaw 2, Naomi

Warwick Business School

A picture of healthcare emergency planning:Balancing supply & demand through resistance & resilience of systems

Major incident

Demand for healthcare

• Incidence + prevalence of illness

• Service user expectations

Supply of healthcare

• Structures• Processes• Resources• Governance

Resistance and

resilience

Vulnerability

Vulnerability

Resistance and

resilience

Emergency planning system• Structures• Processes• Resources• Governance

Plans Preparedness

Prevention + mitigation

Warning

Response

Recovery

Implementation

Evaluation and learning

Page 7: Warwick Business School Emergency preparedness and its implications for healthcare : What further research is needed? Alan Boyd 1, Duncan Shaw 2, Naomi

Warwick Business School

Scoping studies: What are they?

A research tool for when it is beyond the capacity of specialists to read/synthesise all relevant papers

Aim to create a broad map of research potential size/scope (Grant et al, 2009), key concepts (Arksey and O’Malley, 2005) conceptual clarity (Davis et al, 2009) setting this within policy/practice (Anderson et al, 2008)

Quickly getting a sense for ‘what’s already out there’ – dimensions of interest

Page 8: Warwick Business School Emergency preparedness and its implications for healthcare : What further research is needed? Alan Boyd 1, Duncan Shaw 2, Naomi

Warwick Business School

Context: Scoping studies and systematic reviews

9

Broader topic; range of study designs relevant

No quality assessment For researchers and

research funders

Well-defined question; determines relevant study designs

Narrow range of quality assessed studies

For practitioners and policy makers

Scoping study Systematic review

For a methodological framework see:Arksey H, O’Malley L (2005) Scoping studies: Towards a Methodological Framework. Int J Soc Res Methodol, 8:19-32.

Page 9: Warwick Business School Emergency preparedness and its implications for healthcare : What further research is needed? Alan Boyd 1, Duncan Shaw 2, Naomi

Warwick Business School

Our approach

Literature review Researcher survey Debriefs and case studies Interviews Prioritisation workshop and survey Advisory group

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Identified 18 R&D areas

Narrowed to 4 clusters

Page 10: Warwick Business School Emergency preparedness and its implications for healthcare : What further research is needed? Alan Boyd 1, Duncan Shaw 2, Naomi

Warwick Business School

20/12/2012 11

Page 11: Warwick Business School Emergency preparedness and its implications for healthcare : What further research is needed? Alan Boyd 1, Duncan Shaw 2, Naomi

Warwick Business School

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Page 12: Warwick Business School Emergency preparedness and its implications for healthcare : What further research is needed? Alan Boyd 1, Duncan Shaw 2, Naomi

Warwick Business School

18 topic areas1. Learning (systems, measuring preparedness, quality improvement systems)2. Incident Level (Definitions, factors determining escalation/declaration, business continuity)3. Public Recovery (Early response, social support networks, vulnerable groups)4. Re-organisation (Minimise adverse effects, wide area emergency, long-running emergency)5. Risk communication (Public perception and communication, good practice, communicating

expectations)6. Priority (Characteristics of effective planning, investment in preparedness)7. Training (Effective exercises, impact, developing emergency planners)8. International research (Transferability, multi-nation research)9. Strategic modelling (Criteria, good practice, local NHS good practice)10. Social networking (Public communication, intelligence gathering, trust)11. Surveillance (Lab capacity, enviro data, usefulness to decision makers)12. Community Groups (vulnerable groups, Access if infrastructure disrupted, involvement in

processes)13. Willingness to work (Factors, increasing it)14. Infectious diseases (Predicting impact, assessing cross-species transmission risk,

bioterrorism)15. ICT Resilience (Systems at risk, NHS-Net, National Resilience Extranet)16. ICT developments (Planning for ICT innovation, training and education, smart phones)17. System Recovery (Systems, prevention and recovery of responders)18. Collaboration (“mixed economy”, external “navigation”)

Page 13: Warwick Business School Emergency preparedness and its implications for healthcare : What further research is needed? Alan Boyd 1, Duncan Shaw 2, Naomi

Warwick Business School

Peop

le’s

need

sH

igh

----

----

----

----

---

Low

Organisations’ needsLow ------------------- High

Potential research topics vary in the extent to which they address the needs of the public and of organisations

03/09/2012 14

?

?

Page 14: Warwick Business School Emergency preparedness and its implications for healthcare : What further research is needed? Alan Boyd 1, Duncan Shaw 2, Naomi

Warwick Business School

Peop

le’s

need

sH

igh

----

----

----

----

---

Low

Organisations’ needsLow ------------------- High

Potential research topics vary in the extent to which they address the needs of the public and of organisations

20/12/2012 15

?

?

Page 15: Warwick Business School Emergency preparedness and its implications for healthcare : What further research is needed? Alan Boyd 1, Duncan Shaw 2, Naomi

Warwick Business School

Suggested research topics to be commissioned Affected public

Recovery and long-term health impacts Engagement with community groups and

vulnerable populations Public risk communication and information

dissemination Use of social networking

Inter- and intra- organisational collaboration Factors affecting multi-agency working Linking emergency planning with other planning

03/09/2012 16

Page 16: Warwick Business School Emergency preparedness and its implications for healthcare : What further research is needed? Alan Boyd 1, Duncan Shaw 2, Naomi

Warwick Business School

Preparing responders and their organisations Learning and quality improvement Exercises and training

Prioritisation and decision making Priority and resourcing given to emergency

planning and management Issues relating to organisational change Social, administrative and political contexts Leadership and decision support systems during

crises

03/09/2012 17

Page 17: Warwick Business School Emergency preparedness and its implications for healthcare : What further research is needed? Alan Boyd 1, Duncan Shaw 2, Naomi

Warwick Business School

Collaborate within the UK and internationallyCompare research prioritiesCoordinate commissioningDevelop commissioning models

Strengthen UK research capacity

Suggested actions for research commissioners

14/09/2012 18

Page 18: Warwick Business School Emergency preparedness and its implications for healthcare : What further research is needed? Alan Boyd 1, Duncan Shaw 2, Naomi

Warwick Business School

Further information

More details http://www.netscc.ac.uk/hsdr/projdetails.php?ref=09-1005-01

Executive summary: http://www.netscc.ac.uk/hsdr/files/project/SDO_ES_09-1005-01_V01.pdf

Full report http://www.netscc.ac.uk/hsdr/files/project/SDO_FR_09-1005-01_V01.pdf

03/09/2012 19

Page 19: Warwick Business School Emergency preparedness and its implications for healthcare : What further research is needed? Alan Boyd 1, Duncan Shaw 2, Naomi

Warwick Business School

Thank you for listening

Prof Duncan Shaw

[email protected]