war for the sky analysis by giri

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    SERVICES MARKETING

    STUDY OF THE CASE AND ANALYSIS: WAR FOR THE SKY

    Group:

    Ajay Kumar S002

    Giri K S023

    Shrish Khare N062

    Sunil Mathews N065

    ------------------------------------------------------------------------------------------------

    BRIEF BACKGROUND

    The case is about the cometiti!e strate"y an# challen"es $ace# in

    the Air transortation %n#ustry o$ %n#ia& The era o$ liberali'ation an# ro-

    cometition re"ime in the nineties saw the monooly o$ the national

    carrier "ettin" thrashe# an# !arious ri!ate layers enterin" the %n#ustry&

    (owe!er) insu$$icient in$rastructure) lac* o$ e+erience an# other "litches

    $orce# these layers to ,uit the mar*et& A new hase starte# in the year

    200) where $ew layers resorte# to a""ressi!e rice-#ri!en strate"y

    an# romotions to cature the mar*et share& The case #iscusses the

    #ri!in" strate"y o$ Tactics an# short-term success in Air South an# Sice

    Air& The case also brin"s out the way Air .eccan o$$ere# cheaer air

    tra!el by re#ucin" the $rills associate#) thereby $ocusin" on the

    mar*etin" strate"y $ormulation $ramewor* an# alyin" strate"ic ser!ice

    !ision concets&

    THE INDUSTRY

    The #omestic Air tra!el mar*et is "rowin" at /-01 er annum&

    The economic) cultural an# sycholo"ical chan"es emer"in" in the

    country ha!e create# a $a!ourable con#ition $or "rowth o$ the in#ustry&

    The three bi" layers who #ominate the in#ustry an# the analysis o$ their

    stren"ths an# wea*nesses can be tabulate# as $ollows-

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    Airline n! i"#

    $re!en"ilS"ren%"& We'ne##

    B&r" Airline#

    Go!ernment owne#

    i""est layer in the

    in#ustry&

    (as the latest $leet o$

    aircra$t

    %ncrease# number o$

    $li"hts 4 #estinations& i#est connections&

    re,uency

    Traine# manower

    7+erience o$ $lyin"

    %ma"e crisis) #ue to it

    bein" a ublic sector

    un#erta*in"&

    8ac* o$ suerior ser!ice

    ,uality&

    Se" Air()#

    9hallen"e# the

    monooly&

    (as the latest $leet o$aircra$t

    Secialises on the :;oy

    o$ $lyin"

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    The year 2003 also saw the arri!al o$ Air .eccan into the low cost

    airline mar*et) which was no more than a oint to oint $erry) thus

    enablin" cheaer air $ares to assen"ers& Air .eccan also resorte# to

    201 more seats er aircra$t by cuttin" #own "allery sace to hol# $oot

    trays&

    STRATEGIC SERVICE VISION OF AIR DECCAN

    The @ision o$ Air .eccan is to :Empower every Indian to fly& %ts

    mission is :To demystify air travel in India by providing reliable, low cost

    and safe travel to the common man by constantly driving down the air

    fares as an ongoing mission& The tar"et mar*et $or Air .eccan has

    been :Ber mi##le class $or short term an# lower mi##le class

    a""ressi!ely in lon" term

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    C#D No $ree caterin" on boar#

    CeD Alternati!e re!enue channels

    C$D 001 web enable# boo*in"s e tic*etin"

    C"D 7nhance# cash $low mana"ement

    Strate"ies Mo#el a#ote# by Air .eccan& Three strate"ic mo#els

    ha!e been a#ote# by Air .eccan& The #etails are as un#er-

    CaD 9ost 8ea#ershi Strate"y-

    CiD Sin"le Air (ostess er $li"ht&

    CiiD / seater aircra$t to lower maintenance an# ser!ice $ee&

    CiiiD Bni,ue Jnline ?eser!ation system&

    Ci!D No rills airline but $oo# be!era"e can be bou"ht insi#e

    the aircra$t&

    C!D =rices are almost 501 lower than the $ull ser!ice airlines&

    CbD .i$$erentiation Strate"y-

    CiD Sin"le =assen"er class system

    CiiD Tie us with 9a$e 9o$$ee .ay) (=98 an# ?eliance eb

    orl#

    CiiiD =ro!i#es $li"hts e!en to the hinterlan#

    Ci!D Allocation o$ rices to !arious ercenta"e o$ seats

    CcD ocus Strate"y-

    CiD re,uent business tra!elers

    CiiD A9 train tra!elers

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    BUILD SUSTAINABLE COM*ETITIVE ADVANTAGE + VALUE CHAIN

    %n or#er to enable buil#in" a sustainable cometiti!e a#!anta"e)

    the comany un#er too* the $ollowin" measures-

    CaD ?enamin" $rom :Air .eccan< to :.eccan