want to double your output free?€¦ · feels like a game to answer all emails ... 3 - finding...
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Want to Double Your Output FREE?
Self-Help and Small Claims email
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Web Form +
Boilerplate =
Efficiency & Happiness
Web Form Boilerplate
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Customer benefits
Email 24/7 No phone tag
Can add follow-up questions in a reply email (to our reply) Can receive form packets and samples More complete answers Answers they can print out Answers include links to pages and forms
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Staff benefits
Can help twice as many people in the same time. Can answer emails between walk-in customers Boilerplate makes it easier to give a more thorough and accurate answer Like being able to email/link to forms/samples Still room for answer "customization" Hated playing phone tag Feels like a game to answer all emails
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Boss benefits
Free to set up More consistent service provided More thorough answers provided Can review answers for quality control Almost no IT work needed Did I say FREE??
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