Wally Vargas6096 Raleigh St. Apt. 1805 Orlando, FL 32835

407-515-0998 ( C ) wallyv403@gmail.com.com

Work Experience:Disney’s Animal Kingdom – Coordinator Africa/Asia. September 2014 – present.

Developed a contest between three lands at DAK. This brought more than $12,000 in revenue for the month of January. Created and implement a new process in the money room that result in a more efficient and consistent way to closed the locations.

Saving labor hours and increased the coordinator presence onstage. Team captain for the Disney Bowl-a-thon conducted in February 2015. Raising a total of $600 for the Junior Achievement of Central

Florida. Created and implement a Coordinator Time Plan. This change had a positive impact with the coverage onstage from all coordinators in

the area. Established and organized the used of the site “Sharepoint” for the benefits of all coordinators in the land. This result in a more efficient

way to look for all necessary files that the location used on a daily basis. Encourage the implementation of the “Kali Queue”. A cart to be used for the only purpose of selling ponchos. This new “location” had

brought more than $4,000 in 6 hours of operation.Disney’s Animal Kingdom – Coordinator Main Entrance/Strollers. September 2012 – September 2014.

Responsible for weekly safety walks in four locations that led to a safety record of 330 days in 2012. Motivate a team that was recognized with first place in donations for the Disney Worldwide Conservation Fund in 2013. Effectively provide support to main entrance team that, in 2012, accomplished first place with 39% over goal in a competition with

Purchase-With-Purchase among all lands at DAK. Responsible for daily operation and support of more than 50 cast members in an $11 million location. Provide weekly strollers business recap and sales budget reports. Responsible for inventory of strollers/wheelchairs/ECV. Participate in 2012 inventory. Facilitated “Mobility Expo” in 2014. Introduced cast members from other areas of the park to mobility. Cast Deployment System trained. Recognized with 30 “Great Service Fanatic Cards” at this location. Winner of the “Four Keys Fanatic” for the month of November of 2013 at DAK.

Disney’s Hollywood Studios – Retail Guest Service Manager/Emerging Leader - (TA) January 2014 – March 2014. I was an active participant in the development of new cast members in their introduction of Disney’s four key basics. Assisted the team during the 4 keys basic contest conducted on the month of March 2014. Partnered with peers to create a cast recognition celebration. Conducted daily meetings and communicated expectations to cast members. Performed weekly walks to encourage cast members’ excellence. Reached business results by monitoring daily metrics. Responsible for supervising 14 locations with sale volume of more than $80,000 on daily business.

Disney’s Saratoga Springs & Disney’s Old Key West – Coordinator & Trainer: October 2010 – August 2012. Part of the OKW team which had a two-year safety record and SSR team for one year without incident. Provided support to vacation club resorts, Saratoga Springs and Old Key West. Both locations with sales volume of more than $3 million

and more than 20 cast members. Participated in the 2010 company-wide inventories, conducted on more than 35 locations across property. Recipient of quarterly merchantainment award for the first quarter of 2011. Recognized with ten “Great Service Fanatic Cards” by peers and leaders.

FYE (For Your Entertainment) Orlando, FL. Store Manager: March 1993 – August 2010. Provided training and coaching that led to the promotion of four associates to supervisory positions. Responsible for daily operations of a $2.1 million volume store. Maintained and controlled all expenses to ensure store profitability. Scheduling and payroll for staff of more than 12 sales associates. Ensured all aspects of inventory integrity took place (receiving, returns and price changes). Effectively merchandise store in accordance with corporate communications. Selected to install and provide training on new POS system on multiple stores across Florida. Traveled to multiple locations across Florida and Puerto Rico to implement operational changes that contributed to the success of new

managers. Best sales performance on district for 2004, 2005, 2008 and 2009. Best labor control October 2008. Best customer service awards on June 2004, November 2004, and March 2008. Best shrink performance vs. plan for the second quarter of 2000. Best operating profit vs. plan for the second quarter of 2000. “Payback” award 1997 (Repeat customer program). Best shrinkage control award 1997. Outstanding achievement & accomplishment in creative merchandising September 1996.

Education:Attended: Pontifical Catholic University of Puerto Rico. Four years of computer programming with a minor in management.Certified by the National Registry of Food Safety Professionals for food safety manager under the conference for food protection standards.