Wall Paper SolutionsA Web Based Technology Project

Covered & Presented by:Parth Shah: 14-I-145

Rohan Ghonge: 14-I-162

Outlet StoresBasic solution to our product is to have an outlet store across areas in

the city/state.

Could be in different suburbs as per target audience.

Missed Call Numbers/Inbound CallingInbound calling number for consumers

Actual Consumer/Vendors two different no. can be sourced.

Give a Missed call No. (1800 *** *** ***) which can be tracked and can be served by a operations team.

Initial Customer interface (Web App/Mobile App)Initial Interface should be Web based Application, as we can have

entire back-end(Operations) team in place to serve the calls and requests of consumers/Vendors.

Moving ahead we can have a consumer side Web Application/ Mobile Application that can facilitate end consumer directly or can be channeled through the operations team which has to be integrated as well.

On-site Advisor ServiceWe can have advisors on the field who can visit the site or homes of

the consumer and give them demo on a tablet virtually on how the walls will look like at the end.

Can also charge consultation fees for such visits.

Delivery/logistics/inventoryWe can manage Delivery/logistics/inventory based on the structure of

mode through our own or from vendor/manufacturer.

Installation TeamWe can manage installation based on the structure of mode through

our own or from vendor/manufacturer.

Could be in-house or from vendor/manufacturer.

After sales service & DiscountsThe warranty should be given based on the different material of the

wallpaper and cost range.

Other benefits should be given to the vendors who raises an order more on quarter basis.

Discounts should be offered to consumers on bulk orders.

Vendor RelationCan offer gifts to Vendors and can also arrange meetings to

understand the consumer requirements and improvements.

The same can be done with Distributors to understand the trends in their deliveries to many vendors.

Business Workflow Diagram

Thank You...