WALK-IN TUBOwner’s ManualFor Model Numbers VT2848, VT2853, VT3153 and VT3255

Factory Direct Walk-In Tubs

2

FACTORY DIRECT WALK-IN TUBS

Thank you for purchasing a Vitality Tubs Walk-In Tub. Vitality Tubs Walk-In Tubs skillfully combine superior materials, American craftsmanship, automation and quality control to deliver a product that will provide years of safety and relaxation.

Vitality Tubs offers an unsurpassed industry leading warranty. Our tub frame, shell and finish are covered by a limited 10 year warranty against manufacturing defects. Our components are covered by manufacturers’ warranties. Warranty periods vary. We confidently provide Vitality Tubs products for safety, security, and quality.

Vitality Tubs Walk-In Tubs add beauty to the bathroom while delivering a safe, secure, and therapeutic bathing experience. This winning combination of elegance and functionality make installing a Vitality Tubs Walk-In Tub the natural choice!

Installing one of our beautiful walk-in tubs will ensure you are aging with choice, independence and dignity, as well as safety and security in the room proven to have the highest accident rate in the home.

2

CONTENTS

Walk-In Tub Diagram ................................................................................................. 3

Descriptions & How-To-Use Features of the Tub................................................... 4

Operating Instructions ............................................................................................. 5

Maintenance: Care and Cleaning ......................................................................... 5-6

Warranty ................................................................................................................. 7-8

Troubleshooting .................................................................................................. 9-10

Model Specifications & Diagrams ................................................................... 11-14

Safety Warnings ...................................................................................................... 15

Getting To Know Your Walk-In Tub

WALK-IN TUB DIAGRAM

RIGHT HAND DOOR MODELNote: Left hand door controls are opposite.

1. Aromatherapy2. Ten (10) Hydro-Jets3. Water Flow Diverter4. Air Control Button5. Chromotherapy Lights Control Button6. Easy Access Panels7. Molded Slip-Resistant 17” Seat8. Personal Hygiene Therapy/Bidet9. Low Effort Locking Handle10. In-line Heater to Maintain Constant Temps11. Water Pump12. Ozone Sanitizing Cleaner13. Left or Right Handed Door14. Slip Resistant Floor

15. Limited Warranty on Tub, Door Seal & Faucet16. Wide Door with Less than 4” Step Up17. Heated Seat and Back18. 16 Warm Air Jets19. Water Pump Control Button20. Air/Hydro Control Button21. Bacteria and Mold Resistant Gel-Coat Finish22. Built-in Interior Grab Bar23. Hand-held Shower Wand24. Easy To Reach Faucet Handle25. Chromotherapy Lights26. Massaging Foot Jets27. Quick Release Drain

3

NOTE: THE FOLLOWING DIAGRAM IS OF A VITALITY TUBS WALK-IN TUB THAT INCLUDES ALL AVAILABLE FEATURES WITH THE EXCEPTION OF THE HEATED SEAT.

4

DESCRIPTIONS & HOW-TO-USE FEATURES OF THE TUB The number refers to where the component is located on the tub in the diagram on page 3.

1. Aromatherapy - unscrew the cap. Place scented bead basket into cavity. Make sure cap is on securely before use.The aromatherapy compartment is activated when using the air jet system.

2. Ten (10) Hydro-Jets - use to massage lumbar area of back/lower back. Activated when using the water pump.Adjust utilizing the Air/Hydro Control (20).

3. Water Flow Diverter - utilized to adjust the flow from the bidet and lumbar jets or to eliminate flow all together.When turned to the “off” position, only front leg jets are operational.

4. Air Control Button - turns the Air Jets on and off.5. Chromotherapy Lights Control Button - a dedicated control button on the deck of the bathing unit that turns the

Chromotherapy Lights on and off. To change the color of the lights, press the control button off and back on.8. Personal Hygiene Therapy/Bidet - activated by utilizing the water pump control (19). The bidet and the lumbar

jets pressure can be adjusted or turned off by utilizing the water flow control lever.9. Low Effort Locking Handle -this secures the door while the bathing unit is in use. Do not attempt to open the door

while water is still in bathing unit.10. In-line Heater to Maintain Constant Temps - the heating element will come on automatically, but only when the

water jet system is turned on. The heater is designed to extend the comfortable bathing time. The function ofthe in-line heater is to maintain the water temperature. The in-line heater is not designed to boost or aid aninsufficient hot water heater in the home.

11. Water Pump & Intake - the water intake feeds water into the water pump when utilizing the water jets. When thewater pump is in use, there is suction on this return that should not be obstructed. Be careful of washcloths, bodysponges, etc. This should be checked and cleaned of hair and debris as needed.

12. Ozone Sanitizing Cleaner - this system will turn on automatically when the water jet system is turned on.18. Warm Air Jets - Activate the blower by pushing the button on the deck labeled “air”. (4) Push the button to turn

on/off. Please note - Air jet system must be turned on for Aromatherapy (1) feature to operate. Air jets run aroundthe interior of the bathing unit. Active when the air blower is in use.

Front Leg Jets - use to massage legs and knees. Can be positioned by moving the nozzle inside of jet.Back Leg Jets - use to massage calves and back of leg. Can be positioned by moving the nozzle inside of jet.Purge cycle – the air blowers are equipped with a purge cycle to remove residual water from the lines. The

purge cycle will begin approximately 20 minutes after the air system is initially turned off and will continue for several minutes. The purge cycle will make noise so do not be alarmed.19. Water Pump Control Button - turns the Hydro-Jets on and off.20. Air/Hydro Control Button - increases or decreases the volume of air introduced to all jets which intensifies

massaging action.23. Hand-held Shower Wand - the shower wand (spray) on the back corner of the bathing unit is utilized for washing

hair and body. It is also a convenient tool to rinse out the bathing unit. the knob on the back of the spout is thediverter valve. Pull the diverter valve to the “up” position to transfer the flow of water from bathing unit spout toshower wand.

24. Easy To Reach Faucet Handle - utilize the left hand lever to allow hot water to flow. Utilize the right hand lever toallow cold water to flow. The tub filler is located between the hot and cold lever handles to allow the completeflow of water.

26. Massaging Foot Jets - positioned to massage feet27. Quick Release Drain - to drain the tub. The drain must be closed to fill the tub. Check and clear debris as needed

(i.e. hair) from over flow drain. Turn the lever to open and close the main drain. This is where excess water will flowwhen the bathing unit is over filled. Never fill bathing unit above the drain knob.

OPERATING INSTRUCTIONS

Entering the Tub

Enter you bathing unit, close the door, place door handle in “down” position. Fill

the bathing unit with water to to the bottom of the overflow before activating

the whirlpool pump. DO NOT apply excessive pressure when placing the

handle in the “close” position. DO NOT put weight on door when entering or

exiting the bathing unit. Utilize the sides of the bathing unit for stability upon

entering/exiting.

1.

Using Your Walk-In Tub

Using the Water and Air Jet Control Buttons

DO NOT RUN WHIRLPOOL DRY!!!!!

The bathing unit is equipped with water and air jets or a combo system. The

pump and blower are operated by the push button switch labeled “air” or

“water”. Do not push the buttons repeatedly. Do not push the buttons rapidly.

2.

Note: It is recommended to leave the door to the bathing unit open

when the unit is not in use.

MAINTENANCE : CLEANING & CARE

Do not use powdered cleaners. Solid substances can block air jets.A.

In order to enjoy the beauty and quality of your bathing unit, please

follow these simple guidelines.

In order to maintain your bathing unit and keep it working in proper order regular

care and general maintenance is required. Maintenance care is needed to keep

each component clean and working at an optimal level. Maintenance care should

be performed on the bathing unit, internal water carrying pipe system and jets.

Mineral deposits may have a staining effect on the unit’s finished surface. Clean

the bathing unit’s surfaces and fixtures on a regular basis.

B. Do not use abrasive cleansers or solvents. Abrasive cleansers and solvents

can damage the surface of the bathing unit.5

6

C. Avoid detergents, disinfectants, or cleaning products in aerosol cans.

D. Do not use steel wool, wire brushes, or other abrasive materials to clean bathing

unit.

E. Wipe out bathing unit with soft cloth after each use.

F. Never use oil or oil based bath additives.

G. Maintaining air jets - If cleaning air jets is required due to hard water deposits,

use a small dental brush with vinegar. Dip the brush into vinegar, brush the

hole, rinse brush in clean water, then use the wet rinsed brush to rinse the

holes. Fill the bathing unit with water over the top row of air jets. Drain the

bathing unit and turn on the air jets only to flush.

H. Regular cleaning – after using the bathing unit, rinse all surfaces with the

shower wand and warm water. On a weekly basis, wash all surfaces of the

bathing unit with a mild solution of gel coat friendly cleaner. Purge and clean

the entire system once a month. Use automatic dishwashing soap and a cup

of bleach to get rid of body oils and soap residue which can add to bacterial

growth within the system. Fill the bathing unit up with warm water to just above

the highest whirlpool jet. Use a spoonful of automatic dish washing soap and

a cup of bleach. Turn the system on for 15 minutes, then drain the bathing

unit. Next, fill the bathing unit again with warm water and run for another 15

minutes to rinse out plumbing. Use the shower wand to rinse out the bathing

unit and then wipe down with a soft clean cloth.

I. After each use, take a soft cloth and wipe the soap residue off door seal to

prevent leakage (soap residue buildup on door seal could cause a drip).

J. Restore dull or scratched finish by applying white automotive polishing

compound with a clean cloth. Rub scratches and dull areas vigorously. Wipe

off residue.

Follow with a coat of white automotive paste wax.

CAUTION: DO NOT WAX AREAS YOU STAND, SIT OR WALK ON.DO NOT COVER THE HEATED SEAT AREA WITH TOWELS, BLANKETS, OR ANY OTHER ITEMS AS SEAT MAY BECOME EXCESSIVELY HOT

MAINTENANCE : CLEANING & CARE CONTINUED

7

WARRANTY Door Seal WarrantySubject to the terms and conditions herein, Vitality Tubs warrants to you, the original purchaser/homeowner, that the Vitality Tubs Walk-In Tub door or door seal will not fail or become inoperable so long as you own and reside in the residence where the Vitality Tubs Walk-In Tub has been delivered, subject to the exceptions, limitations, disclaimers and other terms and conditions contained in this document.

10 Year Tub Shell/Finish/Frame WarrantySubject to the terms and conditions herein. Vitality Tubs warrants to you, the original purchaser/homeowner, that the Vitality Tubs Walk-In Tub shell, finish, and aluminum frame will not crack, fade, delaminate, or blister for 10 Years, as you reside within the residence where the Vitality Tubs Walk-In Tub has been delivered, subject to the exceptions, limitations, disclaimers, and other terms and conditions contained in this document.

5 Year Limited WarrantySubject to the terms and conditions herein, Vitality Tubs warrants to you, the original purchaser/homeowner, that the water pump, in-line heater, and air blower will not fail nor become inoperable for 5 years from date of purchase, so long as you reside where the Vitality Tubs Walk-In Tub has been delivered.

Subject to the terms and conditions herein, Vitality Tubs warrants to you, the original purchaser/homeowner, the ozone generator, light and timer switches are under warranty for one year from purchase date, so long as you reside within the residence where the Vitality Tubs Walk-In Tub has been delivered, subject to the exceptions, limitations, disclaimers, and other terms and conditions contained in this document. Other components used for the installation of the tub come with their own manufacturer’s warranty.

1 Year Limited Warranty

Installation and WorkmanshipVitality Tubs does not warranty installation or workmanship performed by contractors or individuals who install their own Vitality Tubs Walk-In Tub. Vitality Tubs does not warranty installation on supply only or drop shipment contracts. The purchaser/homeowner’s warranty obligation would need to be fulfilled by the builder/contractor for issues with caulking, grout, leaking faucets, or any other installation workmanship malfunctions.

8

Requested ServiceShould the original purchaser/homeowner request service on any aspect or function of the walk-in tub from Vitality Tubs after purchaser has installed the walk-in tub, additional labor fees will be applicable. Vitality Tubs will supply parts covered under warranty at no additional charge to customer subject to the exceptions, limitations, disclaimers, and other terms and conditions contained in this document. Other components of the Vitality Tubs Walk-in Tub may be covered by warranties provided by the manufacturers of these components which will be provided to purchaser/homeowner. The third party warranties should be closely reviewed to determine your rights.

How to Obtain Warranty ServiceTo submit a claim, please provide a signed and dated copy providing proof of purchase of either the home or remodel job, warranty registration card dated and filled out. Submit to Vitality Tubs along with your home address. Warranty service requests must be submitted in writing by registered mail to Vitality Tubs, 9111 Cross Park Drive - D226, Knoxville, TN 37922. Claims must be submitted promptly after discovery of the claimed defect and within the applicable warranty period. Upon receipt of the claim, if it is determined that a valid claim exists under one or more of the warranties, the defective product or component will be shipped to the customer. In the event Vitality Tubs must replace a product or component and the original replacement is no longer available, Vitality Tubs or its designated representative shall have the right to substitute a product or component designated by Vitality Tubs or its designated representative to be of equal quality. Replacement of product or component does not renew the warranty period. Non-warranty requests for repair or adjustment may result in additional service charge.

Items Not Covered by Warranty

All warranties terminate immediately upon the transfer of home ownership. All warranties assume normal and reasonable use of Vitality Tubs Walk-In Tub. These warranties do not cover any other damage, workmanship, or material failure including, but not limited to, damage caused by occurrences beyond the control of Vitality Tubs. These damages and/or occurrences include incompatible accessories; removal, repair, installation or re-installation of Vitality Tubs Walk-In Tub or any component thereof by any person not a representative of Vitality Tubs; corrosive effects of chemical pollutants; normal fading; fire; weather of catastrophic nature as defined by the US National Weather Service and other acts of God; intentional acts and/or unreasonable use of unit or failure to provide reasonable maintenance. Vitality Tubs expressly disclaims any liability for any cost of defects or damages with respect to installation by third party contractors. This warranty is not transferable.

WARRANTY - CONTINUED

9

TROUBLESHOOTING Please use the following table to help troubleshoot any problems that may incur after or during the installation process.

Symptom Problem Solution

Air jets do

not start

a) No power to blower motor

b) Vacuum air switch loose

c) Blower motor does not work

d) Blue box is bad

a) Set or reset GFCI or breaker

b) Check vacuum hose

c) Replace blower motor

d) Check blue box

Blower motor

starts, but few

or no bubbles

a) Blower motor is disconnected.

b) Blower motor air flow is

restricted

a) Connect blower motor to air

harness

b) Clean area around blower

motor to ensure adequate

ventilation

Bath stops

before running

20 minutes

a) GFCI breaker tripped

b) Motor overheated

a) Identify source of fault and

correct.

b) Check for blockage at motor

vents. Remove blockage and

allow to cool.

Bath does

not stop

running after

20 minutes.

Bath does not stop running after

20 minutes.Replace blue box

Motor does

not start

a) Breaker/GFCI in off position

b) Not enough water in tub

c) Defective/disconnected wiring

a) Reset breaker or GFCI

b) Add water to cover all jets

c) Check/reconnect wiring if

needed

Breaker trips

repeatedly

a) Shortage between breaker

and tub

b) Breaker/GFCI defective

c) Pump or blower bad

a) Look for short in wiring

b) Replace breaker or GFCI

Leakage

around pump

a) Unions loose

b) Missing O-ring

a) Hand tighten unions

b) Replace O-ring

Back jets have

no pressureNo pressure from back jets Check diverter valve

TROUBLESHOOTING : GENERAL

TROUBLESHOOTING : WHIRLPOOL SYSTEM

10

Symptom Problem Solution

Whirlpool does

not start

a) No power to pump motor

b) Faulty air switch in pump

motor

c) Faulty air actuator

d) Air activator tubing

disconnected, loose, kinked,

plugged or damaged

e) Faulty pump motor

a) Reset/set GFCi breaker,

check wiring

b) Replace air switch

c) Replace air actuator

d) Connect, tighten, straighten,

clean or replace air actuator

tubing

e) Repair or replace pump

motor

Motor starts –

all jets are not

functioning

a) Diverter valve is closed

b) Jets are blocked

a) Rotate jet counter clockwise

to open

b) Remove blockage

Whirlpool stops

running within

20 minutes

a) GFCi tripped

b) Suction is blocked

c) Jets are blocked

d) Motor overheated

a) Identify source of fault

b) Remove obstruction

c) Remove blockage

d) Check for blockage at motor

vents. Remove blockage and

allow motor to cool. Check

for suction blockage, remove

blockage allow motor to

cool. Check for jet blockage,

remove blockage allow jet to

cool.

TROUBLESHOOTING : CHROMOTHERAPY LED LIGHTSRefer to manual provided with bathing unit.

TROUBLESHOOTING : ANTI-SCALD VALVECheck manufacturer’s instructions provided with valve.

TROUBLESHOOTING : IN-LINE HEATERRefer to manual provided with bathing unit.

VT2848 - TOP VIEW

VT2848 - SIDE VIEW

MODEL VT2848 SPECIFICATIONS & DIAGRAMS

Rough-In Dimensions Width: 54.00”, Depth: 28.00” & Height: 36.50”

11

Maximum Water Level

Maximum Water LevelVT2853 - SIDE VIEW

VT2853 - TOP VIEW

MODEL VT2853 SPECIFICATIONS & DIAGRAMS

12

Rough-In Dimensions Width: 60.00”, Depth: 28.00” & Height: 36.50”

13

MODEL VT3153 SPECIFICATIONS & DIAGRAMS

VT3153 - TOP VIEW

VT3153 - SIDE VIEW

Rough-In Dimensions Width: 59.00”, Depth: 30.375” & Height: 36.50”

Maximum Water Level

14

Maximum Water Level

MODEL VT3255 SPECIFICATIONS & DIAGRAMS

VT3255 - TOP VIEW

VT3255 - SIDE VIEW

Rough-In Dimensions Width: 60.75”, Depth: 31.50” & Height: 36.50”

WARNING: IMPORTANT SAFETY INSTRUCTIONSALL INSTRUCTIONS LISTED IN THISMANUAL SHOULD BE READ ANDFOLLOWED CAREFULLY.

● Use this unit only for its intended use as described in this manual. Do not use anyattachments or accessories not recommended or endorsed by the manufacturer.

● To avoid injury, exercise caution when entering or exiting this bathing unit.

● Do not permit children or persons with infirmities to use this bathing unit unlessthey are closely supervised by an adult.

● Risk of hyperthermia and possible drowning. The use of medication, drugs, oralcohol can increase the risk of hyperthermia. Prolonged immersion in hot water may induce hyperthermia. Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 98.6 F (37 C). The symptoms of hyperthermia include an increase in the internal temperature of the body, dizziness, lethargy, drowsiness, and fainting.

● The effects of hyperthermia include: (a) failure to perceive heat, (b) failureto recognize the need to exit the bath, (c) unawareness of impending hazard, (d) fetal damage in pregnant women, (e) physical inability to exit bath and (f) unconsciousness resulting in danger of drowning.

● Risk of fetal injury – pregnant or possibly pregnant women should consult aphysician before using the bathing unit.

● Any person with a serious medical condition such as heart disease, low or highblood pressure, circulatory system problems, or diabetes should consult a physician before using.

● Limit bath time to approximately 30 minutes, followed by a shower to cool down.Lower water temps are recommended for uses exceeding 10-15 minutes and are also recommended for younger children. If you feel nauseous, dizzy, or develop a headache, exit the tub and cool off. If symptoms persist, seek medical attention. Consult a physician before using bathing unit again.

● Do not use the bathing unit immediately following strenuous exercise.

● Risk of electric shock – The bathing unit must be connected to a ground faultcircuit interrupter (GFCI). The GFCI should be provided and installed by a licensed electrician and tested monthly. To test the GFCI, push the test button. The GFCI should interrupt the power. Push the reset button and the power should come back on. If the GFCI fails to operate in this manner, there is a possibility of an electric shock. DO NOT OPERATE the bathing unit. Disconnect the bathing unit and have a qualified electrician repair the problem before future use.

● Do not have electric appliances (such as hairdryer, lamp, telephone, radio, ortelevision) within four feet of bathing unit.

● Never drop or insert any object(s) into any openings within the bathing unit.

● Do not operate the bathing unit without the guard over the water intake in place.The guard is a safety measure taken to reduce the potential hazard of hair/body entrapment. When pump is running, keep hair and body away from the water intake areas.

● Do not cover the heated seat area with towels, blankets, or any other items asseat may become excessively hot

9111 Cross Park Drive, D226Knoxville, TN 37923

(844) TOP TUBS - (844) 867-8827sales@vitalitytubs.com ● www.vitalitytubs.com