wal-mart stores, inc. (nyse: wmt) jeff...

Wal-Mart Stores, Inc. (NYSE: WMT)

Jefferies 2014 Global Consumer Conference

June 19, 2014

Jeff Davis EVP & CFO

Walmart U.S.

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Forward-looking statement

Walmart includes the following cautionary statement so that any forward-looking statements made by, or on behalf

of, Walmart will enjoy the safe harbor protection of the PRIVATE SECURITIES LITIGATION REFORM ACT OF

1995, as amended. Such forward-looking statements, which will describe our objectives, plans, goals, targets or

expectations, can be identified by their use of words or phrases such as “anticipate,” “estimate,” “expect,”

“forecast,” “plan,” “projected,” “will be” or words or phrases of similar import. Statements of our expectations for

FY15, and any subsequent fiscal years are forward-looking. Walmart’s actual results might differ materially from

those expressed or implied in a forward-looking statement as a result of factors including, among others,

recessionary economic environment, cost of goods, competitive pressures, availability of credit, geopolitical

conditions and events, labor and healthcare costs, inflation, deflation, consumer spending patterns, debt levels and

credit access, currency exchange fluctuations, trade restrictions, tariff and freight rate changes, fluctuations in fuel,

other energy, transportation and utility costs, health care and other insurance costs, accident costs, interest rate

fluctuations, other capital market conditions, weather conditions, storm-related damage to facilities, customer traffic,

factors limiting our ability to construct, expand or relocate stores, regulatory matters and other risks set forth in our

SEC filings. Our most recent Annual Report on Form 10-K and our other filings with the SEC contain more

information concerning factors that, along with changes in facts, assumptions not being realized or other

circumstances, could cause actual results to differ materially from those expressed or implied in a forward-looking

statement. Walmart undertakes no obligation to update any forward-looking statement to reflect subsequent events.


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Selection

Expand access

• Tethering

• Drive-thru pilot

• NHMs

• Walmart Express

• Digital access

Driving sustainable sales growth & strong fundamentals


Sales

Drive sales

• Focus on OSA

• Fresh quality

• New services

• New products

• New brands

Service

Customer first

• Engaged talent

• Bottom 10% stores

• Store experience

Save

Productivity loop

• Savings Catcher

• COGS savings

• Price investment

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Focused on in-stock


Driving improved in-stock position

Company goal

When an item sells…

…it gets restocked!

A simple process … … creating efficiencies

Binning

Picks

Counting

Q1 FY14 Q1 FY15

OSA First

98%

90%

95%

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Improving quality and experience in fresh departments


Enhancing experience Strategic investments

Bakery French bread

We’ve driven sales and share gains across fresh departments

Meat Beef investment

Produce Increasing price gap

Deli Rotisserie chicken

Improved execution

Improved quality

Improved presentation

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Launching services to drive traffic


Affordable healthcare pilot Saving money, on money

Customer savings

in first 1½ months

Associates Public

For Walmart health

plan members

7

Building customer trust with Savings Catcher


Submit receipt Walmart compares Customer saves

1 2 3

Increased spending

More frequent

trips

Improved price

perception

Savings made easy

8

Best in class training via a centralized talent center


One talent center… …for ~160 locations

Real training in authentic setting

Consistent

quality

hiring

Best in

class

training

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Early tethering results are encouraging


Order from Walmart Express

(Oriental, NC)

Delivery from Supercenter

(New Bern or dot.com)

Customers have access to

millions of items with many

available for same day pickup

Oriental New Bern

… all from a 10k square foot box!

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Creating convenience with digital & physical integration


Build a basket and select

a pickup time

Drive to a pickup depot;

order delivered to car

• ~15,000 square foot depot

• ~10,000 SKUs

• Grocery & OTC

• EDLP pricing

Testing a drive-through grocery format to open later this year

Book Pickup Time Check Out

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Key takeaways


Sales:

We are focused on driving sustainable sales growth

Service:

We are dedicated to hiring & developing engaged associates

Selection:

We are innovating to expand access and convenience

Save:

We are committed to being the price leader

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Q&A


wal-mart stores, inc. (nyse: wmt) jeff...

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