wake county human services - nc get covered · 2019. 7. 29. · client’s case is assigned to an...

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Wake County Human Services Economic Self Sufficiency Services-Medicaid Programs Sam Murillo Family and Children’s Medicaid Intake-Program Manager

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Page 1: Wake County Human Services - NC Get Covered · 2019. 7. 29. · client’s case is assigned to an ongoing HS Case Manager 1 HS Case Manager conducts review 2 If approved, case continues

Wake County Human Services

Economic Self Sufficiency Services-Medicaid ProgramsSam Murillo

Family and Children’s Medicaid Intake-Program Manager

Page 2: Wake County Human Services - NC Get Covered · 2019. 7. 29. · client’s case is assigned to an ongoing HS Case Manager 1 HS Case Manager conducts review 2 If approved, case continues

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ESS Organizational Structure

Division/Asst Division Director

Leads ESS Division Programs

Supervisor

Leads Case Manager Unit

Program Manager

Leads Program

Case Manager

Directly services clients

Page 3: Wake County Human Services - NC Get Covered · 2019. 7. 29. · client’s case is assigned to an ongoing HS Case Manager 1 HS Case Manager conducts review 2 If approved, case continues

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Intake Teams

• Intake Teams process applications for families seeking to receive assistance for the first time.

Medicaid Program StructureReview Teams

• Review Teams re-determine ongoing eligibility for families and individuals who are recipients of benefits.

1 Application comes into WCHS

2 HS Case Manager Processes Application

3 If approved, client’s case is assigned to an ongoing HS Case Manager

1 HS Case Manager conducts review

2 If approved, case continues in appropriate program

Page 4: Wake County Human Services - NC Get Covered · 2019. 7. 29. · client’s case is assigned to an ongoing HS Case Manager 1 HS Case Manager conducts review 2 If approved, case continues

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Family & Children’s Medicaid

•Programs and Income Guidelines

Page 5: Wake County Human Services - NC Get Covered · 2019. 7. 29. · client’s case is assigned to an ongoing HS Case Manager 1 HS Case Manager conducts review 2 If approved, case continues

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• Medical coverage for parent(s) or other caretaker/relative with child(ren) under age 18 in the household and for children under age 21. A pregnant woman may also qualify.

• You cannot have more than $3,000 in assets such as savings in the bank.

Medicaid for Families with Dependent Children (MAF)

Page 6: Wake County Human Services - NC Get Covered · 2019. 7. 29. · client’s case is assigned to an ongoing HS Case Manager 1 HS Case Manager conducts review 2 If approved, case continues

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• Medical coverage for children under age 19.

• There is no limit on Medical coverage for children under age 19. The income limits are determined by the family size and the age of the child(ren) for whom you are applying.

• There is no limit on resources.• 107% to 210% of the Federal

Poverty Level depending on child’s age

Medicaid for Infants and Children (MIC)

Page 7: Wake County Human Services - NC Get Covered · 2019. 7. 29. · client’s case is assigned to an ongoing HS Case Manager 1 HS Case Manager conducts review 2 If approved, case continues

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• May pay for certain medical expenses such as:

• Hospital bills• Prescriptions• Vision care• Dental care (For Children)• Mental health care• Most medically necessary services

for children under age 21• Doctor bills

MAF and MIC Covered Services

Page 8: Wake County Human Services - NC Get Covered · 2019. 7. 29. · client’s case is assigned to an ongoing HS Case Manager 1 HS Case Manager conducts review 2 If approved, case continues

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• Medical coverage for pregnant women whose income is below established program income limits

• Only covers services related to pregnancy

• There is no limit on resources• 196% of the Federal Poverty

Level

Medicaid for Pregnant Women (MPW)

Page 9: Wake County Human Services - NC Get Covered · 2019. 7. 29. · client’s case is assigned to an ongoing HS Case Manager 1 HS Case Manager conducts review 2 If approved, case continues

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• Only covers services related to pregnancy:

• Prenatal care, delivery and 60 days postpartum care

• Services to treat medical conditions which may complicate the pregnancy

• Childbirth and parenting classes• Family planning services• Maternity care coordination

services

MPW Covered Services

Page 10: Wake County Human Services - NC Get Covered · 2019. 7. 29. · client’s case is assigned to an ongoing HS Case Manager 1 HS Case Manager conducts review 2 If approved, case continues

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• Program designed to reduce unintended pregnancies and improve the well being of children and families in North Carolina.

• Services are provided to eligible men and women whose income is below 195% of the federal poverty level and are determined ineligible for all other Medicaid programs.

• There is no limit on age or resources.

Family Planning Program (FPP)

Page 11: Wake County Human Services - NC Get Covered · 2019. 7. 29. · client’s case is assigned to an ongoing HS Case Manager 1 HS Case Manager conducts review 2 If approved, case continues

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• Limited coverage under this program. Only covers:• Family planning initial and yearly exams• Follow-up family planning visits• Birth control and family planning counseling• Pregnancy tests• Some types of birth control methods like the pill,

the shot, IUDS, as well as vasectomies and tubal ligations

• Family planning lab tests• HIV testing• Limited screening and treatment for some STDs• Pap smears• Help on when to have a baby• Referrals

Family Planning Program Covered Services

Page 12: Wake County Human Services - NC Get Covered · 2019. 7. 29. · client’s case is assigned to an ongoing HS Case Manager 1 HS Case Manager conducts review 2 If approved, case continues

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• A free or reduced price comprehensive health care program for children 6-18 yrs. If the family makes too much money to qualify for Medicaid, the child(ren) may qualify for NCHC

• There is no limit on resources• 133% to 211% of the Federal

Poverty Level

North Carolina Health Choice for Children (NCHC)

Page 13: Wake County Human Services - NC Get Covered · 2019. 7. 29. · client’s case is assigned to an ongoing HS Case Manager 1 HS Case Manager conducts review 2 If approved, case continues

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• Covers hospitalization and outpatient care including the following but not limited to:

• Physician and clinic services• Laboratory and radiology services• Surgical services• Prescription drugs• Dental services• Vision• Hearing• Home health care

NCHC Covered Services

Page 14: Wake County Human Services - NC Get Covered · 2019. 7. 29. · client’s case is assigned to an ongoing HS Case Manager 1 HS Case Manager conducts review 2 If approved, case continues

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• Coverage Groups= Aged 65+, or blind or disabled individuals of any age

• Provides medical coverage to individuals living at home or in facilities such as nursing homes or assisted living facilities

• Income limit varies based on family size and whether the person lives at home or in a facility

• Can have no more than $2,000 in assets for an individual, or $3,000 in assets for a married couple

Adult Medicaid Program

Page 15: Wake County Human Services - NC Get Covered · 2019. 7. 29. · client’s case is assigned to an ongoing HS Case Manager 1 HS Case Manager conducts review 2 If approved, case continues

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• Extended care in a hospital or medical facility such as skilled nursing

• Medicaid covered individual pays income to facility, then Medicaid pays

• Some income may be reserved for a spouse living at home

• Reserve limit = $2,000• Some assets may be protected for

a spouse living at home

Long Term Care Medicaid

Page 16: Wake County Human Services - NC Get Covered · 2019. 7. 29. · client’s case is assigned to an ongoing HS Case Manager 1 HS Case Manager conducts review 2 If approved, case continues

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• Cash benefit for eligible individuals in assisted living or licensed care home

• Covered individual pays income to facility, then Special Assistance pays

• Funded by State/County funds (50/50%)

• Maximum monthly income to qualify:o $1,247.50 Basic Levelo $1,580.50 Special Care Unit

Special Assistance

Page 17: Wake County Human Services - NC Get Covered · 2019. 7. 29. · client’s case is assigned to an ongoing HS Case Manager 1 HS Case Manager conducts review 2 If approved, case continues

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• Approximately 24,045 individuals in Wake County receive coverage (FY ‘17-’18)

• Processed 11,297 applications in Wake County during calendar year 2017 (avg. per month 941 applications)

• In North Carolina, aged and disabled individuals make up 28% of the Medicaid enrolled population, but account for 64% of Medicaid expenditures

Adult Medicaid Program Data

Page 18: Wake County Human Services - NC Get Covered · 2019. 7. 29. · client’s case is assigned to an ongoing HS Case Manager 1 HS Case Manager conducts review 2 If approved, case continues

Wake County Family Medicaid Program DataFFM Applications: Comparison of FY 17 and FY 18 Daily Pending Applications

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370 406587 621 707

1149 1185 1288 1338 1411 1456 1496

2127 21872330 2376

2705 2772 2760 27773059 3163 3112

32533011 2949

27982561 2509

208 245408 476 526

790 886 912 993 1035 11331404 1401 1411 1508

16901867 1917 1947

21502306 2310 2392

2551 2607 2588

3623

33953290

0

500

1000

1500

2000

2500

3000

3500

4000

11/1 11/2 11/6 11/7 11/8 11/9 11/1311/1411/1511/1611/2011/2111/2711/2811/2911/30 12/4 12/5 12/6 12/7 12/1112/1212/1312/1412/1812/1912/31 1/2 1/3

Affordable Care Act (FFM) Applications: Comparison of FY17 and FY18 Enrollment Period for Daily Pending Applications

FY 17 FY18

Source: NC Fast O&M Report NFOMD002A - MAGI Pending Apps by County By Source as of 1/4/2018

Page 19: Wake County Human Services - NC Get Covered · 2019. 7. 29. · client’s case is assigned to an ongoing HS Case Manager 1 HS Case Manager conducts review 2 If approved, case continues

Wake County Family Medicaid Program Data

FFM Applications Submitted: Comparison of FY 17 and FY 18

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Month/Year MAGI Application Submitted Method of Application

Row Labels In Person Online Paper Phone Grand Total2017 2,007 10,783 3,813 12 16,615 Jul 292 1,042 470 1,804 Aug 431 1,099 641 2,171 Sep 330 972 651 1,953 Oct 433 1,021 761 8 2,223 Nov 324 3,068 656 2 4,050 Dec 197 3,581 634 2 4,414

2018 2,215 13,369 6,588 122 22,294 Jan 235 1,245 665 3 2,148 Feb 196 475 686 14 1,371 Mar 205 1,641 653 6 2,505 Apr 179 941 567 4 1,691 May 217 883 638 10 1,748 Jun 194 812 525 13 1,544 Jul 180 945 507 18 1,650 Aug 219 1,017 626 11 1,873 Sep 178 788 506 8 1,480 Oct 214 761 648 22 1,645 Nov 139 2,184 419 10 2,752 Dec 59 1,677 148 3 1,887

Grand Total 4,222 24,152 10,401 134 38,909

Page 20: Wake County Human Services - NC Get Covered · 2019. 7. 29. · client’s case is assigned to an ongoing HS Case Manager 1 HS Case Manager conducts review 2 If approved, case continues

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Outreach staff could help inform consumers about importance of:• Explanation as to why County is making contact• Clear employer information• Good estimate of income• Add all of the household members (you can add your spouse and

children even if you are not applying for them through the Marketplace)

• Informed consumers = Happy Apps and wait times!

FCMA+PARTNERS =

Page 21: Wake County Human Services - NC Get Covered · 2019. 7. 29. · client’s case is assigned to an ongoing HS Case Manager 1 HS Case Manager conducts review 2 If approved, case continues

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www.wakegov.com/humanservices

For More Information

Page 22: Wake County Human Services - NC Get Covered · 2019. 7. 29. · client’s case is assigned to an ongoing HS Case Manager 1 HS Case Manager conducts review 2 If approved, case continues

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Questions??

Page 23: Wake County Human Services - NC Get Covered · 2019. 7. 29. · client’s case is assigned to an ongoing HS Case Manager 1 HS Case Manager conducts review 2 If approved, case continues

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Contact Information

Sam Murillo919-212-7669

[email protected]