vuca world
TRANSCRIPT
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VUCA World
BY -Kunal Basin
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Volatile
Uncertain
Complex
Ambiguous
"the new
normal”
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Where did VUCA come from?
US Military started using this term in late 90s for the post-Cold War world
Reflects a fast-paced, increasingly unstable andrapidly changing world
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To deal with a changingbattlescape
Business leaders face a similar,
challenging,
dynamic
landscape
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Volatile
UnstableHard to predict
Be preparedMatch investment to risk
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The challenge is
• Exponentially accelerating change
• Unexpected
• Unstable
• May be of unknown duration
• Requires accelerated decision making
• Require an urgent response
But
• Its not necessarily hard to understand
• Knowledge about it is often available
Example
Prices fluctuate after a natural disaster
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How Does it impact?
• Causes fear
• Risk Aversion
Leadership Lessons
• Translate date into information
• Communicate early
• Ensure your intent is understood
We can use
• Rapid advances in computing power
• Unprecedented access to knowledge
• 24hr news
• Viral stories
• Expanding social networks & media
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Uncertain
The inability to know everything,the lack of predictability and likelihood of “surprise” events
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UncertaintyLeadership Challenges
• Abstruse to situation
• Insufficient information
• More information
• Abstruse to understand out come event
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The VUCA prime
The VUCA prime can be seen as a continuum of skill leader can develop to help make sense Of leading in VUCA world
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VUCA : UNCERTAINTYVictim of Uncertainty Master of Uncertainty
• See the only one out come and does not think beyond the immediate
• See only problem with potential outcomes
• Clings to existing processes even when they are inadequate
• Rely on past solution to solve today issues
• Concerned with the here and now
• Able to see a range of outcomes and think in terms of confidence intervals
• See uncertain time as opportunities make bold moves
• Recognize issue with current state and seeks to adapt
• Looks for flaws in the past solution to today problem
• Concerned with the future, looking for the weak signals which are the harbingers of change
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Complexity
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Leadership challenges
• Driver
• Where to start
• Quick wins
• lack the time
• Mitigating actions
• Stuck
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AmbiguityThe haziness of reality, the potential for misreads,
and the mixed meanings of conditions; cause-and-
effect confusion.
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Ambiguity – Leadership
Challenges
Failure to understand the significance of an event
High risk of miss-interpreting events and
responding inappropriately in ineffective ways
Leaders are too far removed from the source
and context of the events
Leaders act based on a limited understanding of
events and their meaning
Source: http://www.georgeambler.com/vuca-leading-in-
turbulent-times/
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How to lead effectively in an Ambiguous
environment?
Listen wellThink
divergently
Set up
incremental
dividends
Source: https://hbr.org/2011/01/leading-
effectively-in-a-vuca-1/
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Ready for a VUCAWorld?
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The Antidote(Solution)
Bob Johansen
VUCA Prime
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Example
Adapting VUCA&VUCA Prime
Expectations & Challenges Change-Decade
LAUNCHED2001, New Leadership Development Programme
Need for Specialized Leadership Programs
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Battle Against
Create a vision and “make sense of the world.”
Things Changing Rapidly.
Clear Vision- Focused People. Right Direction Informed Choices.
Communicate
Belief
see things from a more strategic & long-term perspective
Focus
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Battle Against
CURIOSITY - ask questions (coach) that challenge the status quo in your organization every day
EMPATHY - get where people are coming from – their hopes, fears and desires
OPEN MIND - explore new ideas, reflect and seek constructive criticism
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SIMPLIFY - chop the fat, cut through the complexity and distill the core down to its essence
INTUITION - use the gift of knowing without reasoning, trust your gut and your experience
SYSTEMS THINKING - approach problems from a holistic perspective (a system of dynamic, interacting, interdependent parts)
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DECISIVENESS - adapt quickly to changing circumstances and make decisions with confidence
INNOVATE OR DIE - learn from your mistakes
and continuously seek new ways to get better at what you do
EMPOWER - value networks over hierarchy, collaboration over control and set people free to do great work
Ambiguity Agility
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References
• What VUCA Really Means For You by Nathan Bennett and G.James Leoine, Harvard Business Review, January 2014 (Kindle edition)
• Winning a SuperVUCA World –saatchikevin.com/Winning_in_a_SuperVUCA_World/
• VUCA -http://en.wikipedia.org/wiki/Volatility,_uncertainty,_complexity_and_ambiguity