voxeo summit day 2 -what's new in cxp 14
DESCRIPTION
Understand the new capabilities in CXP 14. Tobias Goebel, Voxeo Dir. Mobile Strategy, Office of the CTO Andreas Volmer, Voxeo Sr. Product ManagerTRANSCRIPT
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Andreas Volmer, Sr. Product Manager Tobias Goebel, Dir. Mobile Strategy
WHATʼS IN STOREFOR CXP 14?#
#VOXEOSUMMIT#
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RECAP: CXP 13#
#VOXEOSUMMIT#
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Main Focus: Mobile Web Complete overhaul of mobile app capabilities
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Phone Simulator
Easy Testing on actual devices via QR Code
Dedicated Channel Views Channel-Specific Object Palette
HTML5 & JavaScript Code Editor
Business Logic
CXP Developer
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Channel-Specific Editors
Web Channel: Voice Channel: Text Channel:
Single-Channel Development: Focus on the one channel
Multi-Channel Development: Focus on one channel at a time
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Give Business Users Control
• Add Banners • Control Announcements • (De-)activate Menu Items, Buttons • Re-order Menu Items • Enable Marketing Campaigns • …
Realtime Changes – No need to go through
App Stores
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Google Analytics Integration
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• Improved Expression object editor
• Enhanced HTTP Connector • Now supports JSON and other REST-style
mechanisms • NuGram IDE v2.3 added for grammar engineering
• Miscellaneous…
Other Enhancements
http://help.voxeo.com/go/help/vo.cxp13.whatsnew
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SO WHAT LIES AHEAD FOR CXP?#
#VOXEOSUMMIT#
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Main Themes Voxeo CXP 14
Scalability & Security Enhancements
Improved SOAP Backend Access
Business User Interface 2.0
Mobile Web Enhancements
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Serving the Service Provider Scalability & Security
• Increased support for serving high number of applications deployed in parallel
• Will support thousands of parallel services deployed on one server cluster
• Server startup time will be significantly reduced • Capacity limited only by memory
• Enhanced support of PCI-DSS-compliant environments
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Increase compatibility of Web Service Connector Improved SOAP Support
• SOAP library used in CXP today has some limitations, e.g. no support for WS Security
• In some customer projects, the Web Service Connector could not be used for out-of-the-box integration, requiring workarounds
• Plan is to replace with a new, state-of-the-art SOAP library
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Continuing a Success Story Business User Interface 2.0
• Enabling the BUI for business users currently requires developers/admins to access CXP config files
• BUI 2.0 will integrate configuration in CXP Developer
• Furthermore, BUI 2.0 will: • Support more fine-grained user access management • Offer built-in upload of audio files (for IVR apps) and
image files (for mobile apps)
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Making it easier and easier to build compelling apps Mobile Web Enhancements
• Deeper integration and support for jQuery Mobile themes and swatches
• Making it easy to… • …add buttons into the
title bar (“iOS-style”) • …add geolocation mapping
data into your mobile app
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Planned for Q4 2014, covering bug fixes, scalability enhancements, and mobile web improvements
CXP 13 R1#
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Feedback?
• Please attend our Product Management Feedback session on Wednesday, 3:30pm
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