volunteering accomplishments

Volunteering Volunteering AccomplishmentsAccomplishments

as of February 1, as of February 1, 20092009

Volunteer Services ProvidedVolunteer Services Provided

A young man in NH going through A young man in NH going through cardiac condition and hospitalizationcardiac condition and hospitalization

Worked with the family to coordinate Worked with the family to coordinate medical care, diagnosis and review of medical care, diagnosis and review of

patient chart and suggestions for patient chart and suggestions for continuing care.continuing care.

PAR-01PAR-01


A elderly man in Burlington – Review A elderly man in Burlington – Review and coordination of care – possible and coordination of care – possible

Parkinson’s DiseaseParkinson’s Disease..

Guidance in securing health insurance Guidance in securing health insurance and health care follow upand health care follow up..

SHN-01SHN-01


Out of state visitor at Lahey Out of state visitor at Lahey

emergency roomemergency room

Translations and care coordination provided. Translations and care coordination provided. Resulting tests and diagnosis allowed proper Resulting tests and diagnosis allowed proper

treatment and medications. treatment and medications. Provided food while in ERProvided food while in ER

RAP-01RAP-01


Mom with a young 30 year old son with Mom with a young 30 year old son with cerebral palsy at Walpole, MAcerebral palsy at Walpole, MA..

Teaching her techniques for her to keep Teaching her techniques for her to keep healthy so that she can take care of healthy so that she can take care of

herself and her responsibilities to her sonherself and her responsibilities to her son

VAS-01VAS-01

Volunteer Services providedVolunteer Services provided

A young man, 44 year old, died in A young man, 44 year old, died in Worcester, MA following a short Worcester, MA following a short

illness and emergency surgeriesillness and emergency surgeries..

Helped his wife with funeral, last rites and Helped his wife with funeral, last rites and cremation coordination and supportcremation coordination and support..

PAA-01PAA-01


Family support on death of a 92 year Family support on death of a 92 year old loved one in Brookline, MAold loved one in Brookline, MA

Supported family in coordinating last rites Supported family in coordinating last rites and cremation ceremoniesand cremation ceremonies..

CHK-01CHK-01


Family with a critically sick father Family with a critically sick father preparing to take him back to India. preparing to take him back to India. Needed emergency visa from Indian Needed emergency visa from Indian

consulate for a new born two month old consulate for a new born two month old daughter.daughter.

Supported family in coordinating getting visa at Supported family in coordinating getting visa at Indian Counsel in NYIndian Counsel in NY

GON-01GON-01


A Massachusetts family’s encounter in A Massachusetts family’s encounter in New Hampshire with police on New Hampshire with police on unwarranted legal issues and difficultiesunwarranted legal issues and difficulties..

Provided understanding, support and Provided understanding, support and guidance. guidance.

Secured expert advice from a number of Secured expert advice from a number of sourcessources

Support to family to get through this nightmareSupport to family to get through this nightmare Ultimately case dropped by the prosecutorUltimately case dropped by the prosecutor ..

MOT-01MOT-01


A young woman, 35 year old, in A young woman, 35 year old, in Burlington, MA with brain cancerBurlington, MA with brain cancer

Coordination care and treatment Coordination care and treatment

Introduced and established Primary Care Physician Introduced and established Primary Care Physician

Medical professional communications and follow up Medical professional communications and follow up

Helped administration of Chemo Therapy for over 9 monthsHelped administration of Chemo Therapy for over 9 months

Emergency Surgery and hospitalization supportEmergency Surgery and hospitalization support

Hospice Team coordination and supportHospice Team coordination and support

Communications among various health care providers and support Communications among various health care providers and support groups.groups.

Coordination and family support during final rites and funeralCoordination and family support during final rites and funeral

RAR-01RAR-01


A young woman in Burlington, MA A young woman in Burlington, MA with brain cancer (contd.) with brain cancer (contd.)

Fred Hochberg, M.D. – Fred Hochberg, M.D. – Neurologist at Mass. GeneralNeurologist at Mass. General

… … I want to thank you and your colleagues for the I want to thank you and your colleagues for the extraordinary care provided during her life. extraordinary care provided during her life. You were there during each of her visits. You were there during each of her visits.

……. Seldom I have seen an organization such as . Seldom I have seen an organization such as yours provide the emotional and physical yours provide the emotional and physical support that is so needed by cancer patientssupport that is so needed by cancer patients

Volunteer Services providedVolunteer Services providedA young woman in Burlington, MA A young woman in Burlington, MA

with brain cancer (contd.)with brain cancer (contd.)

Michele LucasMichele Lucas, Neuro Oncology Soc. Worker, MGH, Neuro Oncology Soc. Worker, MGH

… … I want to commend you on your fine organization. I want to commend you on your fine organization.

… … The work you have done for my young patient has assisted her in The work you have done for my young patient has assisted her in so many ways.so many ways.

… … But the coordination of her care, and the intervention and But the coordination of her care, and the intervention and understanding you provided …. Made all the difference in her understanding you provided …. Made all the difference in her ability to access the help she needed and to assure her safety and ability to access the help she needed and to assure her safety and well being at home.well being at home.

… … Your intervention with her medical team, assured she understood, Your intervention with her medical team, assured she understood, and was able to make the best possible decisions regarding her and was able to make the best possible decisions regarding her care choicescare choices..

Volunteer Services providedVolunteer Services providedA young woman in Burlington, MA A young woman in Burlington, MA

with brain cancer (contd.) with brain cancer (contd.)

Michele LucasMichele Lucas, Neuro-Oncology Soc. Worker, MGH (contd.), Neuro-Oncology Soc. Worker, MGH (contd.)

… … My wish for my diverse patient population would be that My wish for my diverse patient population would be that each and every one had the benefit of an organization so each and every one had the benefit of an organization so sensitive and compassionate to their individual sensitive and compassionate to their individual circumstances, as is yourscircumstances, as is yours

……You and the volunteers are providing invaluable You and the volunteers are providing invaluable assistance to people who are frightened and incapable on assistance to people who are frightened and incapable on their own of getting what they need at such a vulnerable their own of getting what they need at such a vulnerable time in their lives.time in their lives.

RAR-01RAR-01


An elderly woman in Needham, MA going through An elderly woman in Needham, MA going through medical issues and complications medical issues and complications

Provided Provided Guidance for coordination of care Guidance for coordination of care Guidance for treatment Guidance for treatment Introduction to support organizationsIntroduction to support organizations Health Care Proxy and Living Will guidanceHealth Care Proxy and Living Will guidance Guidance and support to the family for final rites and Guidance and support to the family for final rites and

funeralfuneral

VOK-01VOK-01

Volunteer Services - currentVolunteer Services - current

A young woman in NH going through difficult A young woman in NH going through difficult family, health, professional and financial family, health, professional and financial

issues.issues.

Guidance, support and assistance with multiple Guidance, support and assistance with multiple complex issuescomplex issues

MAS-01MAS-01


A young man in Brookline, MA going A young man in Brookline, MA going through a second graduate degree at through a second graduate degree at

MITMIT

Put together a team of young technical people to Put together a team of young technical people to help with reading of complex technical and help with reading of complex technical and

preparation of presentation materials.preparation of presentation materials.

GUS-01GUS-01


A 5 year old blind girl needing medical consultations and A 5 year old blind girl needing medical consultations and treatment at Children’s Hospital in Bostontreatment at Children’s Hospital in Boston

Communication with Medical teamCommunication with Medical team Coordination of diagnostics, medical care and Coordination of diagnostics, medical care and

schedulingscheduling Guidance about insurance coverageGuidance about insurance coverage Childhood vaccination Childhood vaccination Schooling guidanceSchooling guidance Visitor visa related guidanceVisitor visa related guidance

KHR-01KHR-01


An elderly lady with recently diagnosed Congestive An elderly lady with recently diagnosed Congestive Heart Failure, Chronic Hypertension and Bone Heart Failure, Chronic Hypertension and Bone

marrow complicationsmarrow complications

Provided Provided Guidance for coordination of care Guidance for coordination of care Introduction of resources for client and familyIntroduction of resources for client and family Guidance for PT and OT at home Guidance for PT and OT at home Introduction to support organizationsIntroduction to support organizations

DEI-01DEI-01

Volunteer Services Volunteer Services

As we provide services, our aim is to As we provide services, our aim is to help client and their families to get help client and their families to get through difficulties or crisis.through difficulties or crisis.

Impact of these services is to make Impact of these services is to make the journey less painful and the journey less painful and manageable with the caring and manageable with the caring and compassionate support of ICC compassionate support of ICC volunteers.volunteers.

Volunteering Services Volunteering Services Provided Provided

volunteering accomplishments

Documents

care coordination

volunteer services providedmom

medical care

extraordinary care

brain cancercoordination

young patient

cremation coordination

various health care