volunteer orientation presentation
DESCRIPTION
Volunteer trainingTRANSCRIPT
Volunteer Orientation
“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it's the only thing that ever does” (Margaret Mead)
Expanding Minds, Empowering Individuals, Enriching Community
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7,093,974 items borrowed in FY10!
Circulation
A little help?!
Your mission should you choose to accept it:
•Bring community input
•Advocate•Commit 6 months
(or longer)
Volunteer Rights
• Meaningful assignments
• Treated as co-equal• Effective
supervision• To receive
recognition
Volunteer Perks• It’s FUN! - Rewarding nature of serving community
• Acquire new skills and gain recognized work experience.• Expand your social horizons.• Keep up with the latest books.• Contribute to the success of the largest, busiest, premier library
in North Carolina.
5
(and be appreciated for it.)
Volunteer Handbook• Every volunteer has an assigned schedule• Call us if you are going to be late or absent• Notify Volunteer Point Person (VPP) if you are
going on vacation or taking time off• Serve with same high standard of
professionalism as staff• Patron Privacy Guidelines/Confidentiality
Nuts & Bolts of Dewey• Collections / formats• E, ER, J, YA, AAF, M, R, W,
Bio, Reference• “Mc” vs. “Mac”• 100s, 200s, 300s, 741.5, etc.
Customer Service on the Floor• Directional
questions• Book
recommendations• Subject related
Reference Questions
Volunteer Program Contacts
Chauna Wall 704.416.0711
Michael Lambert 704.416.0707
Thank you!