Ronald McDonald House Portland, Maine®

Ronald McDonald HousePortland, Maine

Volunteer Orientation“Make a

Difference”

Ronald McDonald House Portland, Maine®

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What will you learn today?• History and overview of the RMH

Program• Policies and procedures• Volunteer application process• Training Schedule

Ronald McDonald House Portland, Maine®

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It All Started With One Child...• When your child is sick, nothing else (should)

matter• In 1974, Fred Hill of the Philadelphia Eagles

had a sick daughter, Kim, in the hospital and experienced the hardships of ‘living in a hospital’ (sleeping on the floor, eating out of vending machines, etc.)• Together, a family in need (Fred Hill,) a friend,

a doctor, McDonald’s and a supportive community made the dream a reality when it created the very first Ronald McDonald House.

“At the time I didn’t enjoy being sick. But I’m glad I did get sick, because through my suffering, a great thing has come from it.”

-Kim Hill, 1983

Ronald McDonald House Portland, Maine®

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Ronald McDonald HouseMission

Dedicated to providing safe and supportive temporary home-like housing to families of

seriously ill children receiving medical treatment.

• Serving families with a child 0-21 who is receiving medical treatment.

• 82% of families we serve are from Maine.

Ronald McDonald House Portland, Maine®

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RMH Staff• Executive Director – Robin

Chibroski• Community Manager – Myra

Warner• House Manager – Gabrielle Little• Office Manager – Karla Prouty• Night Manager – Angela Millington

Ronald McDonald House Portland, Maine®

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Volunteer Program Overview• Guest Chef: prepare a home cooked meal

for guests of RMH, (20-25 people).• House Volunteer: cover a 3 hour shift bi

weekly or monthly on weekends. Provide guest tours, cleaning guest rooms, office assistance.

• Weekend Mangers: provide coverage 1+ weekends per year. A weekend shift is 5 pm Friday – 3 pm Sunday. Two volunteers required.

Ronald McDonald House Portland, Maine®

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Application Process• Submit application• Schedule Interview • Training• Evaluation – meet with House

Manager after being on a shift for one month.

Ronald McDonald House Portland, Maine®

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Policies and Procedures• Professional interactions and

boundaries with guests• Volunteers are ambassadors and often

the first person a guest meets when arriving to the Ronald McDonald House

• Background screenings are required• Leave of absence form required if away

for 3+ weeks. Advance notice is appreciated.

Ronald McDonald House Portland, Maine®

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House Tour