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Page 1: Volunteer Now Volunteer Exit Questionnaire · Volunteer Now Volunteer Exit Questionnaire Volunteer Now is committed to continually improving the quality of the service offered to

Volunteer Now Volunteer Exit Questionnaire

Volunteer Now is committed to continually improving the quality of the service offered to

volunteers. As someone who has volunteered with us, we are interested in getting your views

on your experience. This information will be used to inform our future work. Please be as honest

as you can in answering the following questions. You are not asked for your name and all

individual responses will be kept strictly confidential.

1. How long have you been volunteering with Volunteer Now? (place an ‘x’ in the box)

6 months or less

Over 6 months- 2 years

Over 2 years – 5 years

Over 5 years

2. What volunteer role(s) were you doing

with Volunteer Now?

3. For which of these reasons are you leaving Volunteer Now as a volunteer? (mark all

that apply) My Ill health

Caring responsibilities i.e. family, friends

I lost interest

I am going to volunteer with another organisation

Changing home / work circumstances

I didn’t have enough free time

I was being asked to do too much

I didn’t get asked to do the things I’d have liked to do

I felt my efforts weren’t always appreciated

Other (please specify)

4. How much do you agree or disagree with the following statements regarding your

experience volunteering with Volunteer Now?

Definitely

Agree

Tend to

Agree

Tend to

Disagree

Definitely

Disagree

I met people and made friends through it

I got satisfaction from seeing the results

It gave me a sense of personal achievement

It broadened my experience of life

It gave me a chance to do things I’m good at

I really enjoyed it

It helped me to build confidence in myself

It gave me the chance to learn new skills

Page 2: Volunteer Now Volunteer Exit Questionnaire · Volunteer Now Volunteer Exit Questionnaire Volunteer Now is committed to continually improving the quality of the service offered to

5. Would you recommend Volunteer Now to other people who are interested in

volunteering? (circle the appropriate box)

Yes, definitely Yes, I think so No, I don’t think so No, definitely not

6. Overall, how satisfied were you with the voluntary work that you were doing with

Volunteer Now? (circle the appropriate box)

Very

Dissatisfied Dissatisfied Neither Satisfied

nor Dissatisfied Satisfied Very Satisfied

7. What were the best things about volunteering with Volunteer Now?

8. Do you have any suggestions on how volunteering with Volunteer Now could be improved i.e. support, training, management, communication, the role?

Thank you for your comments. Please return this form to:

Volunteer Now, 34 Shaftesbury Square, Belfast, BT2 7DB

© Published by Volunteer Now August 2015 34 Shaftesbury Square, Belfast, BT2 7DB, Tel: 028 9023 2020

Email: [email protected], Web: www.volunteernow.co.uk

Charity Registration No. NIC101309.. Company Limited by Guarantee No. NI602399. Registered in Northern Ireland.

Please note this template is only a guide, you can ask any question you feel will be useful in informing

the future development of volunteering in your organization. In fact you can use it as the basis for an

informal chat / exit interview. You may also be interested in asking some specific questions related to

the key focus or objectives of your organisation or volunteering programme.

For example, if the volunteer role you offer is to support conservation, you may wish to ask a question

about how their awareness of conservation issues has changed as a result of volunteering or if you

offered a volunteer role which supported community arts, you may wish to ask a question on their

understanding of the impact of art on community life.

mailto:[email protected]
http://www.volunteernow.co.uk/

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