voice-first experience: innovation and disruption...consumer iot november 2019 amsterdam, the...
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#CONNSummit19 © PARKS ASSOCIATES
Voice-First Experience:
Innovation and Disruption
#CONNSummit19 @CONN_Summit
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UI Evolution
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29%
0%
10%
20%
30%
40%
Q1/2016(N=10,000,
±0.98%)
Q2/2016(N=10,066,
±0.98%)
Q1/2017(N=10,306,
±0.97%)
Q2/2017(N=10,018,
±0.97%)
Q3/2017(n=5,008,±1.38%)
Q1/2018(n=5,011,±1.38%)
Q3/2018(n=10,000,
±0.98%)
Smart Speakers with Voice Assistant Ownership %
Sp
ecif
yin
g O
wn
ers
hip
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26%
28%
12%
0%
10%
20%
30%
40%
50%
60%
70%
Str
ea
m M
us
ic o
rP
od
ca
sts
Re
qu
est
Info
rmati
on
(e.g
., W
ea
ther)
Us
e R
em
ind
ers
Co
ntr
ol S
ma
rt H
om
eD
ev
ice
s
Ma
ke
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ts
Us
e C
ale
nd
ar
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ten
to
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dio
bo
oks
Ge
t R
ec
ipes
or
Co
okin
gIn
fo Pla
y G
am
es
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ke
or
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eiv
eC
alls
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d D
ire
cti
on
s
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op
/Bu
y G
oo
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or
Se
rvic
es
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e H
ou
se
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ldIn
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om
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ol E
nte
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inm
en
tD
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ice
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Se
nd
/Re
ce
ive
Te
xt
Me
ss
ag
es
Q3/2017 (n=656, ±3.83%)
Q1/2018 (n=1,251, ±2.77%)
Smart Speaker with Voice Assistant Activities (2017 - 2018)Among Those Who Use Smart Speakers with Voice Assistant
% P
erf
orm
Acti
vit
ies
#CONNSummit19 © PARKS ASSOCIATES
Jacob AtallaVP, Sustainability
KB Home
@kbhome
Ed Doran, Ph.D.Co-Founder Cortana, Principle
Program Management, Artificial
Intelligence & Research, Incubations
Microsoft
@ed_doran
Ramon KolbHead of Strategy and Business
Development, Smart Home and
Dragon TV
Nuance Communicatons
@ramonk
Michele TurnerSr. Director, Smart Home
Ecosystem
@mturner
Dina AbdelrazikResearch Analyst
Parks Associates
@DinaAtParks
Me
et
the
Sp
ea
ke
rs
MO
DE
RA
TO
R
Katie McMahonVP & GM
SoundHound, Inc
@SoundHound
#CONNSummit19
Jacob Atalla
VP, Sustainability
KB Home
@kbhome
Where Tomorrow
Lives.
TM
#CONNSummit19
Ed Doran, Ph.D.Co-Founder Cortana, Principle Program
Management, Artificial Intelligence &
Research, Incubations
Microsoft
@ed_doran
Image recognition
Speech
recognition
Natural language interaction
Machine Translation
Reading Comprehension
Ed Doran Ph.D. Microsoft Research
#CONNSummit19
Ramon Kolb
Head of Strategy and
Business Development, Smart
Home and Dragon TV
Nuance Communicatons
@ramonk
© 2017 Nuance Communications, Inc. All rights reserved. 10
Dragon TV
Leading Brands
World-class
technology
Global footprint
Market focus
and expertise
Serving large vertical markets including healthcare, automotive, financial services, entertainment, consumer markets + others
Industry’s premier voice, natural language and AI-powered technologies, services and solutions
Domain experience and scale – distribution, professional services, languages, operations – to serve global markets
Making technology more human. Everything we do is focused on developing the most human, natural,
intuitive ways to use your voice to take command of information.
Conversational AI platform for enhanced entertainment experiences. 1 billion+ customer interactions per month.
#CONNSummit19
Katie McMahon
VP & GM
SoundHound, Inc
@SoundHound
Add voice AI to anythingIntegrate voice and conversational intelligence into your products
through an independent platform that is always learning. Customize, innovate,
and differentiate while maintaining your own brand and users
#CONNSummit19
Michele Turner
Sr. Director, Smart Home
Ecosystem
@mturner
Ambient computing to
control and get things done
throughout the home.
Speakers Smart Displays
#CONNSummit19
Dina Abdelrazik
Research Analyst
Parks Associates
@DinaAtParks
#CONNSummit19 © PARKS ASSOCIATES
Jacob AtallaVP, Sustainability
KB Home
@kbhome
Ed Doran, Ph.D.Co-Founder Cortana, Principle
Program Management, Artificial
Intelligence & Research, Incubations
Microsoft
@ed_doran
Ramon KolbHead of Strategy and Business
Development, Smart Home and
Dragon TV
Nuance Communicatons
@ramonk
Michele TurnerSr. Director, Smart Home
Ecosystem
@mturner
Dina AbdelrazikResearch Analyst
Parks Associates
@DinaAtParks
Me
et
the
Sp
ea
ke
rs
MO
DE
RA
TO
R
Katie McMahonVP & GM
SoundHound, Inc
@SoundHound
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Sponsors
Reception
Event
Program Guide
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CONNECTED HEALTH SUMMIT:
Independent Living & Wellness
August 27-29, 2019
San Diego, CA
CONNECTIONS™ Europe:
Strategies For the Smart Home and
Consumer IoT
November 2019
Amsterdam, The Netherlands
Future of Video: OTT, Pay TV,
and Digital Media
December 2019
Marina del Rey, CA
CONNECTIONS™ Summit at CES:
Consumer IoT and Smart Home
January 2020
Las Vegas, NV
Smart Energy Summit:
Engaging the Consumer
February 18-20, 2019
Austin, TX
CONNECTIONS™: The Premier
Connected Home Conference
May 21-23, 2019
San Francisco, CA
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