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Vodafone Fixed for Business Giving you the freedom to be constantly connected to your customers

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Page 1: Vodafone Fixed for Business › data › uploads › 2019 › 03 › Fixed-Porfolio...• Recoup contact centre costs: Out-payment revenue share numbers contribute to cost recovery

Vodafone Fixed for BusinessGiving you the freedom to be constantly connected to your customers

Page 2: Vodafone Fixed for Business › data › uploads › 2019 › 03 › Fixed-Porfolio...• Recoup contact centre costs: Out-payment revenue share numbers contribute to cost recovery

Content

Connectivity overview

Site connectivity – Wide Area Network:• Dedicated Ethernet• Ethernet Wireline• Ethernet VPN• IP VPN

Office connectivity Internet connectivity Voice connectivity

Page 3: Vodafone Fixed for Business › data › uploads › 2019 › 03 › Fixed-Porfolio...• Recoup contact centre costs: Out-payment revenue share numbers contribute to cost recovery

Wide Area Network Local Area Network Cloud

CON

NEC

TIO

N

CORE HQ to datacentre

REGIONAL HQ to regional offices

LOCAL/METRO Small officeto office

IN-BUILDING CONNECTIVITY

INTERNET To the internet and cloud

CU

STO

MER

N

EED

S • Point-to-point connectivitybetween two sites

• Scalable high bandwidth

• Any-to-any or point-to-multipoint connectivity

• Scalable and reliable

• Multiple traffic types

• Any-to-any connectivity

• Low cost access

• Remote access for home workers

• Wired and wireless

• In-building mobile coverage

• Always on

• Reliable internet access

• Secure connectivity to cloudservices

SOLU

TIO

NS

• DSL and Fibre Broadband

• Dedicated Internet Access

SEC

UR

ITY

SER

VIC

E W

RA

P

Connectivity overview

• Dedicated Ethernet

• Ethernet Wireline

• IP-VPN

• Ethernet Wireline

• Ethernet VPN

• Various access options

• IP-VPN

• Various access options

• LAN

• Wi-Fi

• Mobile Coverage

• Helping you protect your network and your business

• Manage my network end-to-end and ensure the highest availability – regardless of the technology (The Hybrid Network)

• Help me run my network as efficiently as possible (Performance Management)

• Help me secure my network (Managed Security Services)

Page 4: Vodafone Fixed for Business › data › uploads › 2019 › 03 › Fixed-Porfolio...• Recoup contact centre costs: Out-payment revenue share numbers contribute to cost recovery

Dedicated Ethernet

Gre

at fo

r • Uncontended, high capacity point-to-point connectivity between two sites

• Provided over Vodafone’s optical transmission network

• Low latency, high bandwidth connectivity, shortest route

• Enterprises with a high volume of time sensitive, inter-site data

Feat

ures

• 1Gbps, 10Gbps or 100Gbps connectivity

• Customer retains control of IP addressing and routing

• Deterministic routing for minimum latency

• Multiple protection paths with diverse routing available

• Range of options for resilience and redundancy to ensure business continuity

• Support for Ethernet and storage interfaces

Com

plem

enta

ry

serv

ices • Ethernet Wireline

• IP VPN

• Internet access

Site connectivity – Wide Area Network

DedicatedEthernet

HQ/Data centre HQ/Data centre

Page 5: Vodafone Fixed for Business › data › uploads › 2019 › 03 › Fixed-Porfolio...• Recoup contact centre costs: Out-payment revenue share numbers contribute to cost recovery

Ethernet Wireline

Gre

at fo

rFe

atur

esCo

mpl

emen

tary

se

rvic

esSite connectivity – Wide Area Network

• Granular 10Mbps to 10Gbps connectivity

• Guaranteed bandwidth or with additional burst facility

• Customer retains control of IP addressing and routing

• Class of Service (CoS) to prioritise certain business applications

• Dedicated Ethernet

• Ethernet VPN

• IP VPN

• Internet access

EWL

Data centreRegional HQ

Regional HQ Regional HQ

Up to 10 Gbps

Direct connection between two offices (point-to-point) or one major office and multiple branch offices (hub-and-spoke)

Secure and scalable high bandwidth connectivity

Provided over Vodafone’s IP/MPLS network

Salamon-TothM
Cross-Out
c
Page 6: Vodafone Fixed for Business › data › uploads › 2019 › 03 › Fixed-Porfolio...• Recoup contact centre costs: Out-payment revenue share numbers contribute to cost recovery

Gre

at fo

rFe

atur

esCo

mpl

emen

tary

se

rvic

esSite connectivity – Wide Area Network

Ethernet VPN

• Any-to-any connectivity between up to 100 sites using a secure, privateconnection over Vodafone IP/MPLS network

• Fast, flexible and secure bandwidth

• Granular 10Mbps to 10Gbps connectivity

• Guaranteed bandwidth or with additional burst facility

• Customer retains control of IP addressing and routing

• Class of Service (CoS) to prioritise certain business applications

• Ethernet Wireline

• IP VPN

• Internet access

E-VPN

Data centreRegional HQ

Regional HQ Regional HQ

Up to 10 GbpsUp to 100 sites

Salamon-TothM
Cross-Out
c
Page 7: Vodafone Fixed for Business › data › uploads › 2019 › 03 › Fixed-Porfolio...• Recoup contact centre costs: Out-payment revenue share numbers contribute to cost recovery

Site connectivity – Wide Area Network

IP VPN

Gre

at fo

r • Any-to-any connectivity between multiple sites using a secure, privateconnection over Vodafone IP/MPLS network

• Fully managed, reliable, secure connectivity

• Scales from national to global reach across 182 countries

Feat

ures

• Scalable bandwidths 2Mbps - 10Gbps

• Wide range of access options

• ADSL2+, VDSL2/FTTC

• Network Based Internet Access (NBIA)

• Secure Internet Site Access (SISA)

• Vodafone manages IP addressing and routing

• Class of Service (CoS) to prioritise certain business applications

Com

plem

enta

ry

serv

ices

• Dedicated Ethernet

• Ethernet Wireline

• Dedicated internet access

• Secure Network Gateway

IP-VPN

HQ

Branch offices x 1000s

Internet

Cloud service providers

Page 8: Vodafone Fixed for Business › data › uploads › 2019 › 03 › Fixed-Porfolio...• Recoup contact centre costs: Out-payment revenue share numbers contribute to cost recovery

Internet connectivity

DSL and fibre broadband Dedicated Internet Access (DIA)G

reat

for • Small to medium-sized businesses

• Reliable internet with unlimited downloads

• Fast and consistent connection thanks to our 10Gbps fibre cables

• ADSL 19Mbps, Superfast Fibre 38Mbps and Superfast Fibre Plus 76Mbps

• Fast, reliable, high-performance internet access

• Dedicated bandwidth and symmetrical access speeds

• Supports website connectivity, cloud application usage and connecting remote sites

• Resilience and security features

Feat

ures

• More choice: We can offer three different connection speeds – ensuring you’re matchedwith the best level of connectivity for your business.

• Truly unlimited: Download, share and stream without the worry of unexpected costs. Withno usage cap, you’ll have complete freedom to use data.

• Assured rates: a choice of guaranteed rates are offered on the on-net ADSL services, and anassured rate of 100kb on the on-net FTTC services, meaning that during the busiest periods inthe day, your connection will not drop below the assigned assured rate.

• Static IP address: You’ll get a single Static IP address included in your package, ideal forhosting your website or domain name server, email servers or even CCTV cameras, and toremotely access applications.

• Scalable for future growth: our broadband connectivity allows for more effective use ofthe internet leading to enhanced productivity, communications, and efficiency.

• Uncontended service: Dedicated symmetrical circuits ensure you get 100% of thebandwidth you pay for and don’t share with anyone else. Your download and uploadspeeds are also the same.

• Unlimited access: No restrictions on monthly usage or extra charges for large files,making it ideal for hosting your website, managing emails or supporting businessapplications.

• Choice of speeds: With speeds from 10Mbps to 1GBps, choose the service that suitsyou, with the opportunity to scale up. A burst option provides extra bandwidth tomeet unexpected peaks in demand, while Throttled Ports let you prepare for plannedgrowth.

• Confidently connected: Critical applications stay connected thanks to 24/7support and service monitoring, and dual access connections that keep you online.

• Personalised security: Optional security features including Distributed Denial ofService (DDoS) protection and resilient service options. Internet proxy services, emailsecurity and managed firewalls available via VCHS.

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Gre

at fo

rFe

atur

es

Voice connectivity

INBOUND VOICE OUTBOUND VOICE - calls & lines

• Non-geographic, virtual geographic and international freephone numbers

• Manage incoming calls with routing and management tools

• Widespread availability

• Uses the Openreach infrastructure to connect to the Vodafone network

• Single and multi-line analogue (PSTN) lines

• ISDN2 and ISDN 30 lines

• Recoup contact centre costs: Out-payment revenue share numbers contribute to costrecovery.

• Easy customer contact: Memorable access numbers make it easy for customers to getin touch.

• Maximise resource utilisation: Flexible call routing plans that are adjustable accordingto demand.

• Measure campaign success: Create different response numbers and track responserates for marketing campaigns.

• Align charges: Apply different call charges to different numbers and market to differentsegments.

• Call features: Call routing, mid-call transfer, emergency call plans, call divert,announcements and music/messages on hold, hunt groups, call distribution and multi-call, voicemail and call queuing in the Cloud.

• Call diverting: Divert calls to other pre-arranged numbers.

• Call barring: Restrict certain types of calls e.g. Premium Rate.

• Call waiting and call hold: Be alerted that a call is waiting while on another call.Choose to hold or close the existing call and accept the new one.

• Direct dialling in: Direct access to extension numbers.

• Billing: Web-based application for identifying and controlling costs.

• Resilience: A range of options for ISDN30s, from back up lines to alternativelyrouted lines.

Page 10: Vodafone Fixed for Business › data › uploads › 2019 › 03 › Fixed-Porfolio...• Recoup contact centre costs: Out-payment revenue share numbers contribute to cost recovery

The future is exciting.

Ready?Contact your Vodafone Partner Savincom

020 3544 7777

[email protected]

www.savincom.co.uk