vmware sponsor presentation: accelerating the journey to cloud
DESCRIPTION
Join VMware to find out how businesses of all sizes can benefit from taking a less tactical consolidation of non-critical systems by making a strategic investment for all applications through virtualisation and virtualisation management. This presentation covers what business can do now to pave the path to Cloud computing, leveraging the efficient pooling of on-demand, self managed virtual infrastructure, consumed as a service.TRANSCRIPT
Unified Communications
© 2010 ShoreTel, Inc. All rights reserved worldwide.
Gavin Milton-WhiteCountry Manager ANZ
Extend your business with Brilliantly
Simple Communications!
Office
Communicate Anytime, Anywhere with Any Device
On the road
© 2010 ShoreTel, Inc. All rights reserved worldwide.
Web Collaboration
Conferencing
VideoMobility
Home
Office
Hotel
© 2009 ShoreTel, Inc. All rights reserved worldwide.
On the road
Continuity of Communication & Customer Service…
What does Unified Communications mean for Business?
Ease of Use
© 2010 ShoreTel, Inc. All rights reserved worldwide.
Real-Time Responsiveness
Non-Stop Productivity
Flexible Work Force
The Problem
Administration
© 2010 ShoreTel, Inc. All rights reserved worldwide.© 2010 ShoreTel, Inc. All rights reserved worldwide.
Customer
Management Users
Management
Easy
TCO & ROI
© 2010 ShoreTel, Inc. All rights reserved worldwide.
TCO & ROI
© 2010 ShoreTel, Inc. All rights reserved worldwide.
CSAT
Staff Retention
System Administrator
Easy to deploy
Flexible
© 2010 ShoreTel, Inc. All rights reserved worldwide.© 2010 ShoreTel, Inc. All rights reserved worldwide.
Reliable
Easy to Use
Easy to Learn
The User
Easy
© 2010 ShoreTel, Inc. All rights reserved worldwide.
Flexible
© 2010 ShoreTel, Inc. All rights reserved worldwide.
Blended
Brilliant Simplicity = Solution
BackupAntiSpam
AntiVirus
Remote
Access
Mobility
Unified
MessagingIM
Presence
© 2010 ShoreTel, Inc. All rights reserved worldwide. 7 77
Firewall
VPN
Server
File
ServerOffice
Productivity
IP
Telephony
Web
Server
Collaboration
Audio
Conference
Lotus Foundation Reach
Lotus Foundation Start
ShoreTel Add-on
7:00am – 8:30am: Home Office
• ShoreTel VPN Handset or Office Anywhere
• Login as your own office extension
• Workplace functionality from home
• Uses work phone lines and user DID
• Simplified Management
• Remote or Home workers
Key Business Benefits
[Home] Supply Issue Phone Call with US (Ph:+612 9959 8060)
Day in the life of a UC worker!
© 2010 ShoreTel, Inc. All rights reserved worldwide.
• Login as your own office extension
• Turn any phone number into your ShoreTel phone
• Over Internet connection
• Simplified Management
• Single User Creation for the entire
system in Foundation Management
• End User touch-less configuration
• Client comes all preconfigured with
Plug in already installed
9:00am – 12:30pm: Sydney Office
[Sydney Office] Preparation, Meeting, Presentation, Demonstration, …
• ShoreTel Office Handset
• Retrieve Voicemails via Email
• Desktop Applications
• Notes & Sametime
• Improved Efficiency
• Non-stop Productivity
• Real-Time Responsiveness
• Customer Service
Key Business Benefits
© 2010 ShoreTel, Inc. All rights reserved worldwide.
• Notes & Sametime
• Unified Messaging
• Screen Pop caller details
• Make and receive calls
• Transfer, forward, hold
• Conference calls
• Speed dialing, call history
• Presence, IM & Video
12:30pm – 1:30pm: Travel to Airport
[Taxi] Travel to Airport
• Single Number
• Single History
• One Number contact
• Increase responsiveness,
• Reduce phone tag
• Use your time efficiently
Key Business Benefits
© 2010 ShoreTel, Inc. All rights reserved worldwide.
• Internal Directory Access
• Reduce mobile phone charges and leverage PBX features & call cost economies
• Single place to pick up all voice messages
7:00pm – 8:00pm (NZ): Hotel Room
[Hotel] Product Update, +61 9959 8088 Passcode: 1234567 http://apacbridge.shoretel.com
• Sametime using
“Office Anywhere” Mode
• IP link for data and call control link
• Uses PSTN for Voice traffic
• One Number contact
• Expensive QoS Networks no longer required
• Reduce expensive International roaming or Hotel phone costs
• Work how and from where you want
Key Business Benefits
© 2010 ShoreTel, Inc. All rights reserved worldwide.
• Uses PSTN for Voice traffic
• Expensive QoS Networks not required
• Full Feature transparency
• Softphone
• Conference Bridge
• Web Collaboration
• 204 parties
• Desktop sharing
Easability
ShoreTel and IBM: Brilliant Simplicity
Superior reliability and scalability
© 2010 ShoreTel, Inc. All rights reserved worldwide.© 2010 ShoreTel, Inc. All rights reserved worldwide.
Superior reliability and scalability
Lowest TCO
Raving fans
ShoreTel and IBM: Brilliant Simplicity
www.shoretel.com
© 2010 ShoreTel, Inc. All rights reserved worldwide.© 2010 ShoreTel, Inc. All rights reserved worldwide.
www.shoretel.com
Unified Communications
© 2010 ShoreTel, Inc. All rights reserved worldwide.
Gavin Milton-WhiteCountry Manager ANZ
Extend your business with Brilliantly
Simple Communications!