vmware + ibm software basics

VMware + IBM Software Basics

Exploring Topics Related toUsing IBM Software on VMware

Session: SLN493

NoticesIBM, the IBM logo and Workplace are trademarks of International Business Machines Corporation in the United States, other countries, or both. Other company, product or service names may be trademarks or service marks of others.

This information is provided “as is” without warranty of any kind, express or implied, and is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBMshall not be responsible for any damages arising out of the use of, or otherwise related to, this document. Nothing contained in this document is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the applicable license agreement governing the use of IBM software.

Questions to Answer TodayWhat is IBM’s Software Support Statement for VMware, and what does it mean?How does IBM use VMware software internally?How does VMware fit in with other IBM virtualization technologies?What are the benefits of using IBM Software on VMware?

IBM Software Support Statement for VMware

“Customers who are running the IBM software on VMware ESX Server must have an IBM VMware SupportLine agreement through IBM SupportLine or IBM equivalent and a current software maintenance agreement in order to receive support for the IBM software products in this environment. Individual IBM software may announce a level of customer support beyond that level described above. If applicable, information about the added level of support will be included within the specific product announcement letter.”

“The VMware software is designed to be transparent to the middleware and applications that operate above the VMware guest operating system. If an IBM software problem occurs only within a VMware ESX Server environment it will be considered a transparency problem and will be directed to VMware for resolution. IBM VMware SupportLine is available to provide assistance in working with the customer and the VMware business partner to resolve this type of problem.”

“Customer implementations that are not covered by an IBM VMware SupportLine agreement will be required to recreate the problem in a native environment (without VMware) in order to utilize software maintenance support services for the IBM software experiencing the problem.”

What Does This Support Statement Mean?

When a customer calls in with a standard usage/defect-related SWG IPLA middleware service request, and indicates that they are running on VMware ESX Server, we will make best efforts to resolve the issue. We will assume that the problem is common to both native and VMware environments, and we will only require the customer (or the VMware SupportLine team) to recreate the problem if there is an indication that the problem may be unique to the VMware environment.

What Does This Support Statement Mean?

This applies to service requests within scope for Passport Advantage support. If the question is about performance or scalability issues, the VMware SupportLine Team will make best efforts to determine if the problem is caused by the VMware environment. That determination will then guide the subsequent ownership for working the problem.This VMware support statement applies to any VMware ESX Server deployment, whether it is on xSeries servers or competitive Intel-based hardware (e.g. Dell). The VMware SupportLine offering covers all Intel-based hardware platforms running under Linux or Windows.

How Does IBM Use VMware Software Internally?

Our 4,000 IT Specialists and IT Architects around the world use VMware Workstation on their ThinkPads to demonstrate our software.


14,000 customers have used VMware ESX Server and Workstation in our Technical Exploration Centers as we

guide them through the features of our software.


We use VMware Workstation for internal technical education, both large-scale and small-scale.

How Does VMware Fit in with Other IBM Virtualization Technologies?

IBMVirtualizationEngineTM


Storage Virtualization

Systems Edition

Virtual Management and Access


Storage Virtualization

IBM TotalStorage Productivity CenterOpen infrastructure management solution for complex storage infrastructures

IBM TotalStorage SAN Volume ControllerEnables changes to physical storage infrastructure with minimal or no disruption to applications

IBM TotalStorage SAN File SystemReduces complexity of managing files within SANs


Virtual Management and Access

IBM Enterprise Workload ManagerMonitor workload performance across infrastructure

IBM Tivoli Provisioning ManagerAutomate provisioning and configuration of servers

IBM Director MultiplatformMonitor operating systems, server and storage hardware

IBM Virtualization Engine ConsoleWorks with IBM Director to provide full system view

IBM Grid Toolbox for MultiplatformsEnables and manages systems as part of a grid model


Systems Edition

HypervisorSupports partitioning and dynamic resource movementacross multiple OS environments

VLANHelps provide network virtualization capabilities toprioritize traffic on shared networks

Virtual I/ODedicates I/O adapters and devices to a virtual server

Available for iSeries®, pSeries® and zSeries®, it is VMware that provides these functions on BladeCenterTM and xSeries®.


Systems Edition layer tools in the model are provided by VMware ESX Server for xSeries and BladeCenter hardwareThe Storage Virtualization and Virtual Management and Access technologies work for VMware environments, tooIBM Virtual Machine Manager is an extension to IBM Director that allows it to manage virtual machines as well, plus connects it to VMware VirtualCenterThe benefits of using VMware ESX Server with IBM Software are the same ones one receives from Systems Edition tools on other (non-Intel) platformshttp://www.pc.ibm.com/ww/eserver/xseries/vmware.html

What Are the Benefits of Using IBM Software on VMware?

Allows multiple images with different OS to share hardware resources (Hypervisor)Allows separation of network infrastructure from images for ease of redeployment (VLAN)Allows dynamic reallocation and dedication of system resources to images (Virtual I/O)

Where Are We Going in the Future?Creating “archived install” mechanism to offer VMware images of our software without OS to our partners and customers (codename “AnyWARE” project)VMware tools to our developers for their own personal productivity, and to improve testing on VMware Packaging pre-configured demonstrations of our software for customers

Example:IBM Workplace Services Express

http://www.ibm.com/software/workplace/servicesexpress/A software offering from IBM that allows mid-sized businesses to deploy team spaces (on-line work areas) where team members can post documents for review and edit by other team membersWorkplace Services Express includes an integrated portal and instant messaging, and runs on one server helping to lower the total cost of ownershipWorkplace Services Express is accessible from a browser providing users with great flexibility in how they access and interact with their applications and content. It also works withMicrosoft Office 2000, XP and 2003Ready to use team space templates are provided along with a simple install procedure that helps companies realize value fromtheir investment faster

Example:IBM Workplace Services Express

Demo high-level detailsWorkplace Services Express v2.5 running on Red Hat Enterprise Linux ES4 Update 1 as a guest platform under VMware Workstation 5Easy to install and configureProvides an excellent opportunity to evaluate Workplace Services Express v2.5

Where can I get the demo?http://www.redhat.com/solutions/partners/rhrp/ibmwse/

vmware + ibm software basics

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