visual products range - dynabookanz.dynabook.com/web/resource/pdf/vp-brochure-7.7.14.pdf · draw...

SLEEK, HIGH-IMPACT DIGITAL SIGNAGE FOR OUTSTANDING CONTENT DISPLAY

VISUALPRODUCTSRANGE

RANGE OVERVIEW

VIDEO WALL SERIES

TRUE IMAGE PRO MONITOR

SUPER NARROW BEZEL MULTI-SCREEN DISPLAYS

PROFESSIONAL 32” HIGH RESOLUTION 4K IPS LCD

PRO SIGNAGE SERIESPROFESSIONAL LED DIGITAL SIGNAGE DISPLAYS

PRO SERIES TOUCHPROFESSIONAL OPTICAL TOUCH-SCREEN DISPLAYS

Toshiba’s commercial visual displays are precision-engineered for high-impact picture quality, outstanding performance and trusted reliability. With over 80 years’ experience in television display technology, Toshiba is proud to transition its expertise into this comprehensive visual product offering for multiple applications, at every level of the digital signage and commercial sector.

TOSHIBA VISUAL PRODUCTS RANGEWHY TOSHIBA?

Selecting the right display can impact your content strategy and how your customers view your messaging. Toshiba’s visual display solutions deliver an outstanding, reliably smooth picture quality and clarity, ensuring your content is always viewed in the best possible light. With built-in anti-glare and backlight adjustment technology, Toshiba’s 16/7 and 24/7 commercial displays are suitable for a wide range of information-sharing, entertainment, digital signage, control room and industrial applications.

Maximise your multi-channel strategy and achieve greater cut-through.

Reduce perceived wait times by informing and entertaining queued customers.

Multiply your marketing messages by replacing static poster displays.

Deliver real-time information to customers, clients, guests, patients, students etc.

Drive traffic to venues and areas by helping customers find their way.

Create engaging content to improve in-store brand experiences.

Replace static menu boards with exciting digital displays to increase appetite appeal.

Attract attention to promotions and cross-sell/up-sell in key locations.

Introduce a new revenue tool to generate money from advertisers.

Eliminate the cost and time of printing advertising and promotional posters.

Target customers more efficiently by day-parting appropriate content.

Train and inform staff more professionally and effectively.

Draw people into stores and locations using street-facing signage.

Set up a corporate/hotel TV network to inform, train and entertain.

Update your content at the click of a finger to harness news, weather, events etc.

Link your content-marketed offers to your sales for measurable results.

TOSHIBA VISUAL PRODUCTS RANGEPRO SERIES TOUCH

PROFESSIONAL 42”, 47”, 55” AND 70” OPTICAL TOUCH-SCREEN DISPLAYS

Toshiba’s Pro Series Touch provide a Full HD interactive surface with high-brightness, high levels of accuracy

and fast response times. They feature an integrated 4-camera optical touch-screen system that enables

multiple users to interact with the screen at the same time. The Pro Series Touch can be tabletop* or

wall-mounted. These durable, robust systems are suitable for 24/7 applications in medical, industrial and

command-and-control environments, and for use as interactive signage, information stations and whiteboards.

TD-Z421-T / TD-Z471-T / TD-Z551-T / TD-Z701-T

HANDWRITING CONTROLPatented technology and ground-breaking algorithms enable accurate handwriting recognition and control.

OPS (OPEN PLUGGABLE STANDARD)Fully industry standard compliantand supported by Intel® and other chipset providers.

FULL INTERFACEWide range of inputs and control for ease of content management/playback.

*70” TD-Z701 Excluded

MULTIPLE USERS, MULTIPLE INPUTSThe 4-camera system lets multiple users interact simultaneously using � nger, glove, pen or stylus.

NO CALIBRATION REQUIREDPatented no-calibration � rmware allows for easy and simple con� guration.

HIGH RES, WIDE ANGLE VIEW The Full HD (1920 x 1080) screen produces high � delity colour and a 178° ultra-wide viewing angle.

TOSHIBA VISUAL PRODUCTS RANGETOSHIBA TD-Z421 TOUCH

Toshiba (Australia) Pty. Limited ABN 19 001 320. Because of the dynamic nature of this industry, versions, product details and availability are subject to change on a continual basis without prior notice. You are recommended to visit Toshiba’s website www.mytoshiba.com.au or phone Toshiba on 13 30 70 (Australia) or contact your Authorised Retailer to confi rm product specifi cations, capability and functionality before purchasing your unit. Product category disclaimers are available on www.mytoshiba.com.au. Trademarks as indicated are registered trademarks and are the property of the respective owners.

Display

Display Size 42”

Panel Technology IPS, Edge LED

Resolution 1920 x 1080

Brightness cd/m2 700

Contrast Ratio 1300:1

Viewing Angle (H:V)

178:178

Response Time (G toG)

12ms

Connectivity

INPUTVIDEO

DVI-D (with HDCP) x 1HDMI 1.3 x 2Displayport 1.1a x 1D-SUB (RGB/YPbPr) x 1BNC (Composite) x 1S-Video x 1RS232 x 1USB upstream x 1

AUDIO Audio mini-jack x 1

OUTPUT

VIDEO

DVI-D (with HDCP) x 1BNC (Composite) x 1RS232 x 1USB downstream x 2

AUDIOAudio mini-jack x 1External Speaker Jack (L/R) x 1

External Control LAN / USB / RS232

External Sensor Ambient Light Sensor

Power

Power Supply AC100~240V±10% (50/60Hz)

Power Consumption*

Typical 181W

Standby Mode <1.5W

Dimensions

Dimension* (mm)Display w/o stand 970 x 563 x 56.4

Packaging 1097 x 677 x 210

Weight* (kg)Display w/o stand 20.6

Packaging 25.6

VESA Mount 400mm x 400mm (M6)

Bezel Width 17.7mm

Environment

Usage Rating 24/7

Orientation Portrait/Face Up/Landscape

Operating Temperature

0 to 40 [deg C] / 41 to 104 [deg F](Landscape Mode), 0 to 35 [deg C] / 41 to 95 [deg F](Portrait Mode)0 to 35 [deg C] / 41 to 95 [deg F](FaceUP Mode, FAN:ON)

Humidity 20 - 80 % (without condensation)

Features

Key

ClearScan ModeSchedulerScreen Saver & Power ManagementTiling 5 x 5PIP, POP, Side By SideLAN Control Support & RS232CUSB 2.0 HUB (2up 2down, Self Powered / Bus powered dual mode HUB)

Special2 x Stereo 10W speakers2 Channel Speaker Output

Accessories

Included Remote control, 2 batteries (AAA)

OptionalOPS Module OPS-PC Advantech ARK-DS262 & ARK-DS220

Other

Compliant Regulatory and Guideline

UL60950-1 / CSA C22.2 No. 60950-1 / EN60950-1 / FCC-A / DOC-A / EN55022-A / EN55024 / EN61000-3-2 / EN61000-3-3 / CE / TUV-S / DenAn(PSE) / VCCI-A / JIS C 61000-3-2 / RoHS / WEEE / J-MOSS

Warranty

3 Year

Touchscreen

Power Supplies External power source required

Touch Method and Object SizeFinger, glove and stylus with 4mm diameter or above

Touch Activation No pressure required

Touch Durability Unlimited

Touch Accuracy1mm - 3.7mm average dependent on screen size

Resolution 24 million points over the touch area

Frame Rate Up to 110fps

Reporting Rate 10ms - 15ms

ESD Contact discharge 8kV, air discharge 15kV

EnvironmentTemperature

Operating: 0ºC to 55ºCStorage: -20ºC to 70ºC

Humidity 10% to 90% RH, non-condensing

Transparency >92% including glass overlay

Bezel Height and Width 4mm High / 9mm Wide

Operating SystemWindows 7 for more than 2 touch applications

Number of Events

Six simultaneous touches meets Windows requirements

TOSHIBA TD-Z471 TOUCH TOSHIBA VISUAL PRODUCTS RANGE

Touchscreen
















Number of Events


Display

Display Size 47”





Viewing Angle (H:V)

178:178


12ms

Connectivity

INPUTVIDEO



OUTPUT

VIDEO





Power


Power Consumption*

Typical 220W

Standby Mode <1.5W

Dimensions




Packaging 29


Bezel Width 17.7mm

Environment

Usage Rating 24/7





Features

Key



Accessories



Other



Warranty

3 Year



Touchscreen
















Number of Events


Display

Display Size 55"

Panel Technology VA, Edge LED




Viewing Angle (H:V)

178:178


6.5ms

Connectivity

INPUTVIDEO



OUTPUT

VIDEO





Power

Power Supply AC100~240V±10%�(50/60Hz)

Power Consumption*

Typical 186W

Standby Mode <2.0W

Dimensions




Packaging 49.5

VESA Mount 400mm X 400mm (M6)

Bezel Width 16.6

Environment

Usage Rating 24/7





Features

Key

SchedulerScreen Saver & Power ManagementTiling 5 x 5PIP, POP, Side By SideLAN Control Support & RS232CUSB 2.0 HUB (2up 2down, Self Powered / Bus powered dual mode HUB)


Accessories



Other



Warranty

3 Year



Touchscreen
















Number of Events


Display

Display Size 70"





Viewing Angle (H:V)

176:176


6ms

Connectivity

INPUTVIDEO



OUTPUT

VIDEO





Power


Power Consumption*

Typical 278W

Standby Mode <2.0W

Dimensions




Packaging 84.5


Bezel Width 21.5

Environment

Usage Rating 24/7


Operating Temperature0 to 40 [deg C] / 41 to 104 [deg F](Landscape Mode),0 to 35 [deg C] / 41 to 95 [deg F](Portrait Mode)


Features

Key



Accessories



Other



Warranty

3 Year


TOSHIBA VISUAL PRODUCTS RANGEPRO SIGNAGE SERIES

PROFESSIONAL LED DIGITAL SIGNAGE DISPLAYS IN 42”, 47”, 55” AND 70”.

Toshiba’s Pro Signage Series is precision-engineered exclusively for multi-purpose 24/7 digital

signage applications. Available in 42”, 47”, 55” and 70”, they feature a slimline, durable and robust

design. Bringing a brilliant Full High De� nition picture enhanced with Toshiba’s � ne picture settings,

they offer a 178° ultra-wide viewing angle to capture a greater depth of attention. With their remote

OPS (Open Pluggable Standard) digital signage management capability, supported by Intel® and

other chipset providers, they’re the perfect choice to roll out for menu boards, retail, wayfaring

systems, as well as malls, airports, hotel lobbies, schools and sporting venues.

TD-Z421 / TD-Z471 / TD-Z551 / TD-Z701

other chipset providers, they’re the perfect choice to roll out for menu boards, retail, wayfaring

systems, as well as malls, airports, hotel lobbies, schools and sporting venues.

DURABLE ANDPROFESSIONAL DESIGNRobust structure withnarrow bezel/depth for stylish, slimline look.

HIGH RES TOSHIBA COLOUR Full HD (1920 x 1080) with Toshiba’s � ne picture settings.

ULTRA-WIDE VIEWING ANGLE178° ultra-wide viewing angle captures a greater depth of customer attention.

OPS (OPEN PLUGGABLE STANDARD)Fully industry standard compliantand supported by Intel® and other chipset providers.

EXCLUSIVE PID PANELPID panel and chassis designed for 24 hour/7 day operation.

FULL INTERFACEWide range of inputs and control for ease of content management/playback.

TOSHIBA VISUAL PRODUCTS RANGETOSHIBA TD-Z421Display

Display Size 42”





Viewing Angle (H:V)

178:178


12ms

Connectivity

INPUTVIDEO



OUTPUT

VIDEO





Power


Power Consumption

Typical 181W

Standby Mode <1.5W

Dimensions

Dimension (mm)Display w/o stand 970 x 563 x 47


Weight (kg)Display w/o stand 15

Packaging 20


Bezel Width 17.7mm

Environment

Usage Rating 24/7





Features

Key



Accessories



Other



Warranty

3 Year

PROFESSIONAL 42” LED DIGITAL SIGNAGE DISPLAY



Display Size 47”





Viewing Angle (H:V)

178:178


12ms

Connectivity

INPUTVIDEO



OUTPUT

VIDEO





Power


Power Consumption

Typical 220W

Standby Mode <1.5W

Dimensions



Weight (kg)Display w/o stand 17

Packaging 21.5


Bezel Width 17.7mm

Environment

Usage Rating 24/7





Features

Key



Accessories



Other



Warranty

3 Year




Display Size 55"





Viewing Angle (H:V)

178:178


6.5ms

Connectivity

INPUTVIDEO



OUTPUT

VIDEO





Power

Power Supply AC100�240V±10%�(50/60Hz)

Power Consumption

Typical 186W

Standby Mode <2.0W

Dimensions



Weight (kg)Display w/o stand 28.5

Packaging 40.5


Bezel Width 16.6

Environment

Usage Rating 24/7





Features

Key

SchedulerScreen Saver & Power ManagementTiling 5 x 5PIP, POP, Side By SideLAN Control Support & RS232CUSB 2.0 HUB (2up 2down, Self Powered / Bus powered dual mode HUB)


Accessories



Other



Warranty

3 Year




Display Size 70"





Viewing Angle (H:V)

176:176


6ms

Connectivity

INPUTVIDEO



OUTPUT

VIDEO





Power

Power Supply AC100�240V±10%�(50/60Hz)

Power Consumption

Typical 278W

Standby Mode <2.0W

Dimensions




Packaging 61.5


Bezel Width 21.5

Environment

Usage Rating 24/7


Operating Temperature0 to 40 [deg C] / 41 to 104 [deg F](Landscape Mode),0 to 35 [deg C] / 41 to 95 [deg F](Portrait Mode)


Features

Key



Accessories



Other



Warranty

3 Year



TOSHIBA VISUAL PRODUCTS RANGEOPS MODULES

OPEN PLUGGABLESPECIFICATION (OPS)

Toshiba’s Pro Series and Pro Series Touch displays support the Open Pluggable Speci� cation. OPS was developed

by Intel® to enable plug-and-play connectivity and make it easier to install, use, and maintain digital signs. The

OPS platform speci� es the physical and electrical interfaces between media players and displays. It is supported

by Intel and other major chipset providers and helps make digital signage more intelligent and connected.

ADVANTECH & IBASE AVAILABLE

WINDOWS 7 OR WINDOWS 8 EMBEDDED

CUSTOMIZABLE SPECIFICATIONSIncluding memory and HDD.

24 / 7 OPERATIONwith 3 year warranty.

OS & SOFTWARE IMAGING SERVICES(available for large customers).

LONG LIFE CYCLE

ENTRY LEVEL SPECSuitable for digital signage & digital menu board applications.

CORE i3 / i5 / i7Suitable for touch & graphics intensive applications.

ONE POWER CORDCombined power supply with panel.

TOSHIBA VISUAL PRODUCTS RANGEVIDEO WALL SERIES

PROFESSIONAL 55” MULTI-SCREEN DISPLAYS WITH SUPER NARROW BEZEL.

Toshiba’s super narrow bezel multi-screen displays enable you to construct high impact video walls

with almost unnoticeable joins between screens. Images appear to � ow across the super narrow

bezels without interruption, maximising the impact of the display. Connect up to 25 panels in

landcape or portrait con� guration to produce a video wall over 6 meters by 3.4 metres in size.

178° viewing angles, Full HD resolution, LED backlighting and Toshiba colour enhancement produce

stunning images and help create a superior experience for your venue, whether you’re delivering

entertainment, information or ambience.

DESIGNED FOR VIDEO WALLS - UP TO 25 DISPLAYSVideo Wall Toolbox software (included) runs on a Windows PC to make set-up easy.

SUPER NARROW BEZEL5.1mm bezel lets you create seamless, high-impact displays - landscape or portrait.

LOW PROFILEInstalled depth can be less than 100mm (display depth is 80mm).

ULTRA-WIDE VIEWING ANGLE & SUPER HIGH QUALITY IMAGE178° viewing angle, full HD (1920 x 1080), LED backlighting, Toshiba � ne picture settings and Glare AR-coat deliver low re� ection, high contrast images with rich colours and deep blacks.

CONFIGURABLE I/ODisplayPort, DVI and HDMI provide input � exibility. DVI/VGA signal looping lets usersdaisy-chain multiple displays.

TD-X551M / TD-X551X

5.1mm super narrow bezel

TOSHIBA VISUAL PRODUCTS RANGETOSHIBA TD-X551M


Display

LCD Type IPS

Surface Treatment Non-Glare

Active display area 1209.6 x 680.4


Pixel pitch 0.630 (H) x 0.630 (V)

Response Time (G to G) 10ms

Luminance 500 cd/m2

Viewing Angle @ CR>10 L/R:89; U/D:89

Contrast ratio 1400:1

Gradation 1.06G (RGB 10bit)

Back light D-LED

Local Dimming Yes

Connectivity

INPUTVIDEO

DVI-D (with HDCP) x 1HDMI 1.3 x 2Displayport 1.1a x 1D-SUB 15 pin x 1RGB/YPbPr x 1Composite x 1S-Video x 1


OUTPUTVIDEO

DVI-D (with HDCP) x 1Composite x 1


External ControlRemote Extender In x 1RS232 In x 1RS485 In/Out x1 (For Daisy Chain)

Power


Power Consumption

Typical 170W

Standby Mode <0.5W

Dimensions

Dimension (mm)Display w/o stand 1215.5 x 686.3 x 80.0



Packaging 44

Environment

Usage Rating 24/7

Orientation Portrait / Landscape

Operating Temperature 0 to 40 [deg C]


Features

Key Features

DDC/CIPIP,Side By SideHDCPColor Temperature 3200-9600K (100K step)Input priority setting (Input Detect)OSD Off mode (information OSD)Remote controller - Off mode

Protection Features

Self DiagnosisIRFM (Image Retention Free Mode) Screen SaverThermal sensorDPMS (Display Power Management Signal)Real Time ClockAuto Brightness

Multi-Display Features

Multi Screen(Digital Zoom)Daisy Chain DVI : 9 (Max), VGA: 4 (Max)Remote Daisy (Up to 5x5)Display ID Setting (1-25)Remote ID Setting (1-25)Video Wall SettingLuminance uniformity controlColor uniformity controlDVI IndemnityPower On Delay (0~30 Sec. * Step by 0.05 Sec.)Frame Compensate (Disable/Enable Frame)

Accessories



cTUVus / FCC / CE / S-mark / PSE / RCM

Warranty

3 Year

PROFESSIONAL 55” MULTI-SCREEN DISPLAYS WITH 500 cd/m2.

Availability TBC

*Specs subject to con� rmation at launch.

TOSHIBA VISUAL PRODUCTS RANGETOSHIBA TD-X551X

Display

LCD Type IPS

Surface Treatment Glare AR-coat

Active display area 1209.6 x 680.4


Pixel pitch 0.630 (H) x 0.630 (V)

Response Time (G to G) 10ms

Luminance 800 cd/m2

Viewing Angle @ CR>10 L/R:89; U/D:89

Contrast ratio 1400:1

Gradation 1.06G (RGB 10bit)

Back light D-LED

Local Dimming Yes

Connectivity

INPUTVIDEO

DVI-D (with HDCP) x 1HDMI 1.3 x 2Displayport 1.1a x 1D-SUB 15 pin x 1RGB/YPbPr x 1Composite x 1S-Video x 1


OUTPUTVIDEO

DVI-D (with HDCP) x 1Composite x 1


External ControlRemote Extender In x 1RS232 In x 1RS485 In/Out x1 (For Daisy Chain)

Power


Power Consumption

Typical 240W

Standby Mode <0.5W

Dimensions

Dimension (mm)Display w/o stand 1215.5 x 686.3 x 80.0



Packaging 44

Environment

Usage Rating 24/7

Orientation Portrait / Landscape



Features

Key Features

DDC/CIPIP,Side By SideHDCPColor Temperature 3200-9600K (100K step)Input priority setting (Input Detect)OSD Off mode (information OSD)Remote controller - Off mode

Protection Features

Self DiagnosisIRFM (Image Retention Free Mode) Screen SaverThermal sensorDPMS (Display Power Management Signal)Real Time ClockAuto Brightness

Multi-Display Features

Multi Screen(Digital Zoom)Daisy Chain DVI : 9 (Max), VGA: 4 (Max)Remote Daisy (Up to 5x5)Display ID Setting (1-25)Remote ID Setting (1-25)Video Wall SettingLuminance uniformity controlColor uniformity controlDVI IndemnityPower On Delay (0~30 Sec. * Step by 0.05 Sec.)Frame Compensate (Disable/Enable Frame)

Accessories



cTUVus / FCC / CE / S-mark / PSE / RCM

Warranty

3 Year

PROFESSIONAL 55” MULTI-SCREEN DISPLAYS WITH GLARE AR-COAT AND 800 cd/m2.


Availability TBC


TOSHIBA VISUAL PRODUCTS RANGETRUE IMAGE PRO MONITOR

PROFESSIONAL 32” HIGH RESOLUTION 4K2K IPS LCD

Toshiba’s state-of-the-art True Image UHD Pro panel is designed for professionals working in industries

where accurate colour reproduction is essential, including photo-editing, video production, printing,

publishing, industrial design and fashion. The Toshiba 32PRO1 has a 4K2K ultra high de� nition panel

(3840 x 2160 pixels) and is compatible with 99% Adobe RGB.

ADOBE RGB 99%The Toshiba 32PRO1 has a much larger colour reproduction range than conventional SRGB-class monitors.

ULTRA HD 4K2K LCDFeatures IPS, a wide viewing angle, and four times the resolution of a Full HD screen.

DIRECT LED BACKLIGHTLocal dimming and backlight scanning technologies produce high contrast and reduce motion blur for smoother video.

ANTI-REFLECTIVE FILMSpecial anti-re� ective � lm delivers clearer images, more vivid colours and darker blacks.

RESOLUTION +Upscales Full HD to Ultra HD resolution.

COLOUR CALIBRATIONColour calibration can be easily adjusted using the included sensor.

32PRO132PRO1

TOSHIBA VISUAL PRODUCTS RANGE32PRO1

Display

Display Size 32"

Panel Technology IPS Panel with Direct LED Backlight




Viewing Angle (H:V)

176:176


8ms

Connectivity

INPUTVIDEO

Diplay Port x 1HDMI x 2

AUDIO N/A

OUTPUTVIDEO N/A

AUDIO 3.5mm Mini Stereo x 1

External Control N/A

External Sensor N/A

Power

Power Consumption

Typical 185W

Standby Mode <4.5W

Dimensions

Dimension (mm)

Display w/o stand

745 x 440 x 75

Display w/ stand

745 x 510-640 x 294

Weight (kg)

Display w/o stand

10.5

Display w/ stand

16.5

VESA Mount 200 x 200

Bezel Width 33 (short side), 22 (long side)

Environment

Usage Rating 24/7

Orientation Portrait/Landscape



Features

Key

“Colour CalibrationResolution +Local DimmingUser adjustable”

Special N/A

Accessories

Included

Stand, AC Adaptor, Power Cord, Instruction Manual, Shading Frame x 1, Cleaning Kit, DisplayPort Cable, HDMI Cable, Calibration Sensor

OptionalOPS Module N/A

Other N/A

Warranty

3 Year

PROFESSIONAL 32” HIGH RESOLUTION 4K IPS LCD


Availability TBC


TOSHIBA VISUAL PRODUCTS RANGEGREEN TOSHIBA

Toshiba has a vision of an enhanced quality of life lived in harmony with the earth, and a corporate commitment to a better environment and a better world for people everywhere. Toshiba’s digital TVs and signage displays are designed and manufactured to these standards.

SAVE POWERToshiba’s digital signage panels automatically adjust picture settings depending on the ambient lighting, helping to reduce average power consumption.

DESIGNED TO BE RECYCLEDEach unit can be easily dismantled with readily available tools. Materials used in plastic parts weighing 25g or more are indicated (except on transparent material and materials used in housings) to enable them to be recycled correctly.

ENERGY STAR® COMPLIANTAs leaders in energy saving design, Toshiba provides Energy Star™ qualifi ed digital signage that uses 25-50% less energy without compromising on quality or performance.

ENVIRONMENTAL STANDARDSToshiba’s digital signage displays currently meet and exceed industry environmental standards, including EU and California RoHS (restriction on hazardous substances) directives and WEEE (waste from electrical and electronic equipment) requirements.

Green Processes

Green Technology Green Products

Green Management

Toshiba’s environmental commitment operates on four levels:

For more information about Toshiba’s commitment and activities, visit www.mytoshiba.com.au/environment

TOSHIBA VISUAL PRODUCTS RANGEWARRANTY & SERVICE

All products offered to the commercial sector are covered by a 3-year manufacturer’s warranty at no additional charge.

» 4 business hour response to service requests.

» Approval within 24 hours on warranty repair or service exchange at Toshiba’s option*.

» Service turnaround time target within 2 to 5 business days.

SERVICE REQUESTS

If you have a panel problem, contact

your systems integrator or Toshiba

via email or phone. (8am to 6pm AEST Monday to Friday, excluding national public

holidays).

» Customers with Gold and Platinum service levels must be registered with Toshiba prior to a request being accepted.

TECHNICAL SUPPORTIf problem symptoms appear property-wide, Toshiba can provide technical support to assist in resolving the issue.

Contact Toshiba via Phone or Email and we will issue a Service Request (SR) number for a Technical Specialist to respond within 4 business hours.

This service is complimentary to registered commercial suppliers and customers only.

3-Year Gold Service Plan* (SKU:VPCOMM-3YADV)

» 2 Business-day exchange service

target in Metropolitan areas.

» 4 Business-day exchange

service target in regional areas.

» Managed Customer.

» Dedicated Hotline Support.

» Option to extend the warranty

to 4 Years.

3-Year Platinum Service Plan* (SKU:VPCOMM-3YSLA)

» Same-day unit exchange option (by

special arrangement).

» Next business-day service exchange target

in Sydney, Canberra and Melbourne.

» 2 Business-day exchange service target in

Perth, Adelaide, Brisbane and Darwin.

» Ideal for medium-large installation

supported by an integrator.

» Warranty labour reimbursement for the

nominated integrator.

» Dedicated Hotline Support.

» Option to extend the warranty to 4 Years.

CUSTOMERS WITH STANDARD COMMERCIAL WARRANTY CONTACT:13 30 [email protected](8am to 6pm AEST Monday to Friday, excluding national public holidays)

STANDARD COMMERCIAL WARRANTY

SERVICE AND SUPPORT UPLIFTS

» Model number

» Serial number

» Service account number (if applicable)

» Description of problem

» Delivery contact details

» Pickup/drop off address

» Service contact (if different to delivery)

» Mounting information

PLEASE HAVE THE FOLLOWING

INFORMATION AVAILABLE

BEFORE CALLING:

REGISTERED COMMERCIAL CUSTOMERS UNDER THE GOLD AND PLATINUM SERVICE PLANS ARE ISSUED WITH A DEDICATED HOTLINE NUMBER AND EMAIL.

* Terms and conditions apply.

Replacement panels will be offered with like for like in speci� cation and screen size. In the event a panel size or speci� cation is not available, a next size or speci� cation will be substituted.

Delivery times may vary depending on areas.

Labour rebate is only available to pre-approved Service Agreement applicants based on the current rates published by Toshiba, and for claims approved by Toshiba.

These warranties are not intended to and do not limit your rights with respect to the Australian Consumer Law, the Australian Trade Practices Act and other applicable laws.

Service and support uplifts are available to registered products at

an additional charge.

TOSHIBA VISUAL PRODUCTS RANGENOTES

Toshiba Information Systems Division12-24 Talavera Road, North Ryde

mytoshiba.com.au | mytoshiba.co.nz

TOSHIBA VISUAL PRODUCTS RANGECONTACT

For more information and sales enquiries, please contact us on: 13 30 70 (AUSTRALIA)

or [email protected]

visual products range - dynabookanz.dynabook.com/web/resource/pdf/vp-brochure-7.7.14.pdf · draw...

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