visual definitions of user experience
DESCRIPTION
TRANSCRIPT
Visual Definitions of User Experience
Collected by Hienadź Drahun
206 diagrams, 13 june 2014
“This collection started with 12 diagrams presented at the first “UX Russia” conference in 2007. Now there are more than 200 of them.
The goal is not to collect all the diagrams but rather to present the diversity, conceptual evolution, relation with the other disciplines.”
BEFORE UX
Tom Stewart, 1976
http://www.system-concepts.com/articles/usability-articles/2008/usability-or-user-experience-whats-the-difference.html
Elizabeth B.-N. Sanders, 1992
“For products to be successful in the 1990s, they will need to meet customer needs simultaneously from three perspectives: usefulness, usability and desirability”
Elizabeth B.-N. Sanders, Converging Perspectives: Product Development. Research for the 1990s. Design Management Journal, Volume 3, Issue 4, Fall 1992
TRIANGLE
Larry Keely, 1999 or earlier
http://www.cooper.com/category/strategy/page/3/
Eric Armstrong, 2000
http://www.treelight.com/startup/TetrahedralModel.html
Karen McGrane, 2009
http://www.slideshare.net/KMcGrane/week-1-ixd-history-course-overview
Christina Wodtke, 2013
http://www.eleganthack.com/a-simple-model-for-user-experience-design/
UX STOOL
Donald Norman, 1998
Donald Norman, ‘The Invisible Computer’, The MIT Press, 1998
Michael Cummings, 2010
Donald Norman, ‘The Invisible Computer’, The MIT Press, 1998
http://uxdesign.com/ux-defined
Unix Design Office, 2012
http://www.unix-d.co.jp/en/ux/103.shtmlhttp://www.unix-d.co.jp/en/ux/102.shtml
VENN DIAGRAM
Paul Lasseau, 1980
Paul Lasseau, Graphic Thinking for Designers & Architects, 1980
Alan Cooper, 2001 or earlier
http://www.dubberly.com/articles/alan-cooper-and-the-goal-directed-design-process.html
Alan Cooper, 2001 or earlier
http://www.dubberly.com/articles/alan-cooper-and-the-goal-directed-design-process.html
Cagan & Vogel, 2001
Creating Breakthrough Products: Innovation from Product Planning to Program Approval , Jonathan Cagan Craig Vogel, Financial Times Press, 2001
Louis Rosenfeld & Jess McMullin, 2001
http://louisrosenfeld.com/home/bloug_archive/000024.html
Jess McMullin, 2002 - 2003
http://boxesandarrows.com/searching-for-the-center-of-design/
Jim Euchner, 2003
http://www.peterme.com/archives/week_2003_10_19.html
Peter Morville, 2004
http://semanticstudios.com/publications/semantics/000029.php
Alan Cooper, 2006
Alan Cooper, ‘About Face 3’, Wiley, 2006
David Armano, 2007
http://darmano.typepad.com/logic_emotion/2007/02/meet_ed_experie.html
Joe Lamantia, 2008
http://www.uxmatters.com/mt/archives/2008/04/designing-ethical-experiences-some-practical-suggestions.php
Trevor van Gorp, 2009
http://boxesandarrows.com/emotional-design-with-a-c-t-part-2/
Jesse James Garrett, 2009
http://www.peterme.com/2012/09/04/reframing-ux-design/
Oliver Reichenstein, iA, 2009
http://www.flickr.com/photos/formforce/with/3663684287/
http://ia.net/blog/the-spectrum-of-user-experience-1/
http://cloudfront6.ia.net/wp-content/uploads/2010/09/IA-on-iA_1-0_ORN.pdf
Erik Flowers, 2011
http://www.helloerik.com/treatise-on-user-experience-design-part-1
Flow Bohl, 2012
http://www.79er.com/blog/articles/The-value-of-UX-design--6-principles.php /
Maria Cordell, 2012
http://www.slideshare.net/AdaptivePath/two-brains-ux-week-2012
Bill Welch, 2013
http://www.medicaldesignbriefs.com/component/content/article/16536/
Michael Allenberg, 2013
http://onespring.net/user-experience/achieving-the-ideal-end-user-product-experience/
Christina Wodtke, 2013
https://twitter.com/cwodtke/status/387671260538228736/photo/1/large
Kary Bodine, 2013
http://blogs.forrester.com/kerry_bodine/13-10-04-how_does_service_design_relate_to_cx_and_ux
Andrew Sikorskiy, 2014
http://www.slideshare.net/atermath/sikorskiy-ux-future
UX ICEBERG
Peter Morville, 2000
http://argus-acia.com/acia_event/morville_session.html
Dick Berry, IBM, 2000
http://www.ibm.com/developerworks/library/w-berry/
Trevor van Gorp, 2007
http://www.slideshare.net/trevor.vangorp/ux-iceberg1
?, 2013 (?)
http://www.business2community.com/content-marketing/good-content-tip-iceberg-0699034#!o2Nic
UX HONEYCOMB
Jesse James Garrett, 2003
http://www.adaptivepath.com/ideas/nine-pillars-of-successful-web-teams/
Megan Ellinger, 2013
http://failforward.wordpress.com/2013/11/23/i_am_back/
Peter Morville, 2004
http://semanticstudios.com/publications/semantics/000029.php
James Melzer, 2005
http://jamesmelzer.com/morville-facets.html
Peter Morville, 2007
http://findability.org/archives/000184.php
Gene Smith, 2007
http://nform.com/publications/social-software-building-block
Paul Veugen, 2010
http://www.usefulusability.com/interview-paul-veugen-founder-of-usabilla/
UX CYCLE
Stuart Pugh, 1990
Total Design: Integrated Methods for Successful Product Engineering, Stuart Pugh, Prentice Hall, 1990
Louis Rosenfeld, Jess McMullin, 2002
Jess McMullin, 2003 - 2004
http://nform.com/files/experience_cycle.pdf
Magnus Revang, 2007
http://userexperienceproject.blogspot.com/2007/02/restructuring-user-experience-honeycomb.html
Magnus Revang, 2007
http://userexperienceproject.blogspot.com/2007/04/user-experience-wheel.html
Peter Boersma, 2009
Akendi, before 2011
http://www.akendi.com/process/end-to-end-experience-lifecycle/
Elizabeth Bacon, 2009- 2013
http://en.dailysocial.net/post/guest-post-who-participates-in-ux
http://kimpearson.net/?p=1339
Elizabeth Bacon, 2009- 2013
http://elizabethbacon.com/fields-of-user-experience-sundial-model/fields-of-user-experience-sundial-model-2/
Gray Holland, 2013
http://www.grayholland.com/experience-chain//
Gray Holland, 2013
http://www.grayholland.com/experience-chain//
Dave Gray, 2014 (UX Humor)
http://www.slideshare.net/dgray_xplane/ux-framework-30493584
UX UMBRELLA
Peter Boersma, 2004 (“UX Comb”)
http://beep.peterboersma.com/2004/11/t-model-big-ia-is-now-ux.html
Nathaniel Davis, 2011-2013
http://www.methodbrain.com/dsia/resource/ux-design-practice-verticals.cfm
Kimmy Paluch, 2006
http://www.montparnas.com/articles/what-is-user-experience-design/
UX Depot (?), 2008(?)
Dan Willis, 2011
http://www.slideshare.net/uxcrank/the-ux-umbrella
UX PYRAMID
Elizabeth B.-N. Sanders, 1992
Elizabeth B.-N. Sanders, Converging Perspectives: Product Development. Research for the1990s. Design Management Journal, Volume 3, Issue 4, Fall 1992
Richard Buchanan, 1992 - 1998
http://www.ida.liu.se/~steho/und/viskult/468816.pdf
Buchanan, R. 1998. Branzi’s dilemma: design in contemporary culture. Design Issues 14(1):3-20.
http://www.jstor.org/stable/1511637
Richard Buchanan, Wicked Problems in Design Thinking, Design Issues VIII, Number 2 Spring 1992
Donald Norman, 1998
Donald Norman, ‘The Invisible Computer’, The MIT Press, 1998
Lyndon Cereo, 2001 (2009?)
http://www.slideshare.net/lycerejo/hierarchy-of-user-experience-needs
Hancock, Pepe & Murphy , 2005
http://www.slideshare.net/laurenlmurphy/hedonomics/
Stephen Anderson, 2006
http://www.poetpainter.com/thoughts/file_download/11
James Rait, 2006 - 2008
http://ic-pod.typepad.com/design_at_the_edge/2008/04/design-pyramid.html
Kathy Sierra, 2007
http://headrush.typepad.com/creating_passionate_users/2007/01/what_comes_afte.html
Bryan Eisenberg, 2007
http://www.clickz.com/clickz/column/1695595/conversion-rate-optimization-upside-down
Antony Tseng, 2010
http://uxmovement.com/thinking/are-you-meeting-the-user-experience-hierarchy-of-needs/
Stephen Bradley, 2010
http://www.smashingmagazine.com/2010/04/26/designing-for-a-hierarchy-of-needs/
Stefan Klocek, 2012
http://uxdesign.smashingmagazine.com/2012/09/27/fixing-broken-user-experience/
Andrew Wright, 2013
http://nform.com/blog/2013/05/user-experience-debt
Stefanie Russo, 2013
http://ithinkidesign.wordpress.com/2013/03/26/design-wars/
EULER DIAGRAM
Chalis Hodge, 2001
http://www.challishodge.com/models_edequation.html
Nathan Shedroff, 2004
Holger Maasen, 2006
http://boxesandarrows.com/ux-design-planning-not-one-man-show/
Dan Saffer, 2006
Dan Saffer, 2008
http://www.kickerstudio.com/2008/12/the-disciplines-of-user-experience/
Dan Saffer, 2009
http://www.kickerstudio.com/2008/12/the-disciplines-of-user-experience/
David Maluof / David Heller, 2009
http://www.slideshare.net/dmalouf/designing-ajax-other-rich-internet-applications/
Envis Precisely GMBH, based on Dan Saffer, 2009
Berkeley, 2011
http://inews.berkeley.edu/articles/Apr-May2011/BA-UX
Peter Merholz, 2012
http://www.peterme.com/2012/09/
“UX design isn’t all of those disciplines. UX design is not design-as-execution. UX design is what’s left.” http://vimeo.com/52634329
http://visual.ly/disciplines-user-experience-design
Envis Precisely GMBH, based on Dan Saffer, 2013
Brainmates, 2013
http://www.slideshare.net/brainmates/customer-research-briefly-explained
LAYERS OF UX
Stuart Pugh, 1990
Total Design: Integrated Methods for Successful Product Engineering, Stuart Pugh, Prentice Hall, 1990
Scott McCloud, 1994
Understanding Comics: The Invisible Art, Scott McCloud, HarperCollins, 1994
Jesse James Garrett, 2000
http://www.jjg.net/elements/pdf/elements.pdf
Bob Baxley, 2003
George Olsen, 2003
http://boxesandarrows.com/files/banda/expanding_the_approaches_to_user_experience/uxapproachesmodel.pdf
Mark Retting, 2003 - 2004
http://www.slideshare.net/mrettig/interaction-design-history
Dmitry Pavlov, 2007
Michael Cummings, 2010
http://uxdesign.com/ux-defined
Helge Tennø , 2010
http://www.180360720.no/index.php/archive/design-and-identity-part-3-identities/
Luis Correa, 2009
http://luiscorrea.wordpress.com/2010/03/31/comunicabilidad-paradigma-de-la-interaccion-humano-computador/#more-24
David Shervin & David Conrad, 2010
http://changeorder.typepad.com/files/elementsofdesignstudioexperience_v1.pdf
http://www.upf.edu/hipertextnet/en/numero-11/website_design.html
Cristòfol Rovira, Mari Marcos, 2013
UX RAINBOW
Richard Dalton, 2007
http://mauvyrusset.files.wordpress.com/2007/06/rainbowplanes-6-15-2007.pdf
Jess McMullin, 2007
UX CIRCLES
Cure.at (?), 2005 or earlier (?)
http://www.cure.at/userexperience
Christian Rohrer, NNg, 2008
http://www.youtube.com/watch?v=m9wZrQ6DxgY
James Kelway, 2012
http://userpathways.com/2012/01/six-circles-an-experience-design-framework/
CUBE / 3D SPACE
Nathan Shedroff, 1994
http://www.nathan.com/thoughts/unified/18.html
Richard Buchanan, 2001 or earlier
http://www.dubberly.com/articles/alan-cooper-and-the-goal-directed-design-process.html
FUNNEL,DIAMOND
John Chris Jones, 1970 (adapted)
http://designbetterbusiness.wordpress.com/2013/06/03/design-approach-to-business-models/
http://www.smsys.com/pub/dsgnmeth.pdf
Paul Lasseau, 1980
Paul Lasseau, Graphic Thinking for Designers & Architects, 1980
Stuart Pugh, 1990
Total Design: Integrated Methods for Successful Product Engineering, Stuart Pugh, Prentice Hall, 1990
Tim Brennan, ~1990
http://www.dubberly.com/articles/how-do-you-design.html
UK Design Council, 2005
http://www.designcouncil.org.uk/designprocess
Damien Newman, before 2006
http://v2.centralstory.com/about/squiggle/
Bill Buxton, 2007, based on Pugh, 1990
Bill Buxton, Sketching User Experiences: Getting the Design Right and the Right Design, Morgan Kaufmann, 2007
Bill Buxton, 2007
Bill Buxton, Sketching User Experiences: Getting the Design Right and the Right Design, Morgan Kaufmann, 2007
IDEO, 2009
http://www.ideo.com/work/human-centered-design-toolkit/
Windahl Finnegan, 2011
http://windahl.com/2011/04/ux-and-the-agile-process/
Peter Merholz, 2013
http://www.peterme.com/2013/09/26/the-double-diamond-model-of-product-definition-and-design/
IDEO, 2013 (?)
http://designthinkingforeducators.com/toolkit/
UX MATURITY
Philip B. Crosby, 1979
Crosby, Philip (1979). Quality is Free. McGraw-Hill. ISBN 0-07-014512-1http://www.qualityandproducts.com/2012/07/09/crosbys-quality-management-maturity-grid/
Watts Humpreyared, 1988
http://www.sei.cmu.edu/reports/87tr011.pdfhttp://classes.bus.oregonstate.edu/fall-07/ba371/sdlc.html
Capability Maturity Model (CMM)
Jared Spool, 1997 - 2007
http://www.uie.com/articles/market_maturity/
Stage Users Want UX Focus Developers Focus on
1 Technology a.k.a. “Raw Iron”
The basic capability Getting the technology working = The product works
Technical issues and delivery
2 Features (a.k.a. “Checklist Battles”)
The best set of features
Getting the right features
Adding features and fixing bugs
3 Experience(a.k.a “Productivity Wars”)
To get their work done better and faster
Getting the right experience = Easy to learn, fast, powerful
Performance support, reducing technical support costs
4 IntegrationTransparency
Lowest cost Integration into bigger experiences = The product is invisible
Reducing costs or seeking new markets
Jonathon Earthy, 1998
http://www.idemployee.id.tue.nl/g.w.m.rauterberg/lecturenotes/usability-maturity-model%5B1%5D.pdf
Danish Design Center, 2003 - 2007
http://www.seeplatform.eu/casestudies/Design%20Ladder
Eric Schaefer, HFI, 2004
Schaffer, E. (2004), The Institutionalization of Usability: A step-by-step guide.Addison Wesley: New York.
Adaptive Path, 2004
http://www.adaptivepath.com/uploads/documents/apr-005_businessvalue.pdf
Jess McMullin, 2005
Jacob Nielsen, 2006Usability Maturity Featuring To next stage
1: Hostility Developers simply don't want to hear about users or their needs
Up to decades
2: Developer-Centered Design team relies on its own intuition 2-3 years
3: Skunkworks Guerilla user research or external usability experts
2-3 years
4: Dedicated Budget Usability is planned for 2-3 years
5: Managed Someone to think about usability across the organization
6-7 years
6: Systematic Process Tracking user experience quality 6-7 years
7: Integrated User-Centered Design
Employing usability data to determine what company should build
~ 20 years
8: User-Driven Corporation
Usability affects corporate strategy and activities beyond interface design
~40 years to get from start
http://www.nngroup.com/articles/usability-maturity-stages-1-4/http://www.nngroup.com/articles/usability-maturity-stages-5-8/
Jacob Nielsen, 2013
https://www.youtube.com/watch?v=sELOUAmFHjA
Bruce Temkin, 2008
http://experiencematters.wordpress.com/2008/09/18/the-customer-experience-journey/
Jess McMullin, 2008 - 2009
Sabine Juninger, 2009
Junginger, S. Design in the organization: Parts and wholes. Design Research Journal, 2, 9 (2009), Swedish Design Council (SVID), 23-29.http://www.dubberly.com/articles/stevejobs.html
Renato Feijó, 2010
http://johnnyholland.org/2010/04/planning-your-ux-strategy/
Sean van Tune, 2010
http://www.usabilityprofessionals.org/uxmagazine/corporate_ux_maturity/
Samuel Ericson, 2010
http://blog.samuelericson.com/2010/07/a-company-ux-maturity-model/
* Version with the higher resolution is currently unavailable.
HIMSS, 2011
http://himss.files.cms-plus.com/2013-HIMSS-Usability-Maturity-Model.pdf/
Scott Pewles, 2011
http://info.macadamian.com/rs/macadamian/images/MAC-UX-Competitive-Advantage.pdf
Tomer Sharon, 2012
http://www.uxmatters.com/mt/archives/2012/02/dealing-with-difficult-people-teams-and-organizations-a-ux-research-maturity-model.php
Normal Models, 2012
http://www.normalmodes.com/blog/wp-content/uploads/2012/07/normalmodes-ux-maturity-model.pdf
Rich Buttiglieri, 2012
http://www.slideshare.net/UPABoston/ux-maturity-modelbuttiglieri
Yury Vetrov, 2013
http://www.uxmatters.com/mt/archives/2013/12/applied-ux-strategy-part-1-maturity-models.php
Forrester Research, 2014
http://blogs.forrester.com/sam_stern/14-04-17-5_steps_to_create_and_sustain_customer_centric_culture
UX PROCESS
Tom Stewart, ISO-13407, 1999
ISO (1999). ISO 13407: Human-centred design processes for interactive systems. Geneva: International Standards Organisation
David Travis, 2002
http://www.userfocus.co.uk/articles/ux-design-model.html
UPA, 2000
http://www.upassoc.org/usability_resources/about_usability/what_is_ucd.html
Bill Buxton, 2007
Bill Buxton, Sketching User Experiences: Getting the Design Right and the Right Design, Morgan Kaufmann, 2007
Todd Zaki Warfel, 2009
Warfel, Todd Zaki. 2009. Prototyping: A Practitioner’s Guide. New York: Rosenfeld Media.
Matt Donahue, 2010
http://blog.tallan.com/2010/09/01/the-ux-process/
Ben Melbourne, 2011
http://asinthecity.com/2011/11/10/the-difference-between-a-ux-designer-and-ui-developer//
AGILE/ LEAN UX
Desirée Sy, 2005
http://upassoc.org/upa_publications/jus/2007may/agile-ucd.pdf
Kathy Sierra, 2007
http://headrush.typepad.com/creating_passionate_users/2007/01/what_comes_afte.html
Jeff Patton, 2008
http://agileproductdesign.com/blog/emerging_best_agile_ux_practice.html
Jeff Patton, 2008
http://agileproductdesign.com/blog/user_experience_relevance.html
Matt Donahue, 2010
http://blog.tallan.com/2010/09/01/agile-user-experience-design/
Ben Melbourne, 2011
http://asinthecity.com/2011/07/19/prototypes-arent-a-deliverable-theyre-a-communication-tool/
Ben Melbourne, 2011
http://asinthecity.com/2011/11/04/the-recipe-for-agile-ux-success/
Anders Ramsay, 2012
http://www.andersramsay.com/2012/04/24/agile-ux-vs-lean-ux//
Bill Scott, 2012
http://looksgoodworkswell.blogspot.com/2012/10/lean-ux-agile-development-rationalizing.html/
JB Brown, 2012
http://secure.nordstrominnovationlab.com/pages/our_process_told_as_our_team_s_timeline/
Andrew Wright, 2013
http://nform.com/blog/2013/02/when-to-apply-ux-effort-in-agi-1
Craig Brown, 2013
http://www.betterprojects.net/2013/03/the-boring-ux-and-agile-discussion.html
VALUE PROGRESSION
B. Joseph Pine II, James H. Glimore,1998
http://hbr.org/1998/07/welcome-to-the-experience-economy/
Tim Brown, IDEO,2003
http://www.peterme.com/archives/week_2003_10_19.html/
B. Joseph Pine II, James H. Glimore, 2011
http://www.emeraldinsight.com/content_images/fig/2610420104001.png
Sam Hill, 2012
http://panstudio.co.uk/2012/06/experience-identity-ideology/
DESIGN RESEARH
Elizabeth B.-N. Sanders, 1999
Elizabeth B.-N. Sanders and Uday Dandavate, Design for Experiencing: New Tools, in Proceedings of the First International Conference on Design and Emotion, C.J. Overbeeke and P. Hekkert (Eds.), TU Delft, 1999
• “…Market research methods,…, have been focused more on what people say and think (through focus groups, interviews, and questionnaires).”
• “… Design research methods were focused primarily on observational research (i.e., looking at what people do and use).”
• “The new tools are focused on what people make, i.e., what they create… in expressing their thoughts, feelings and dreams.”
Elizabeth B.-N. Sanders, 1999
Elizabeth B.-N. Sanders and Uday Dandavate, Design for Experiencing: New Tools, in Proceedings of the First International Conference on Design and Emotion, C.J. Overbeeke and P. Hekkert (Eds.), TU Delft, 1999
Liz Sanders, 2006
http://www.masternewmedia.org/interface_and_navigation_design/design-research/state-of-design-research-from-market-driven-era-to-user-centered-innovation-MakeTools-Liz-Sanders-20071019.htm
Liz Sanders, 2008
http://www.dubberly.com/articles/an-evolving-map-of-design-practice-and-design-research.html
Christian Rohrer, 2008
http://www.nngroup.com/articles/which-ux-research-methods/
Ondřej Válka, 2010
http://valka.info/notes/2010/01/web-site-design-process-techniques/
Jonathan Strohl, 2012
http://www.forsmarshgroup.com/index.php/blog/post/the-importance-of-eye-tracking-in-user-experience-research/
INNOVATION
Tim Brown, IDEO, 2009
Tim Brown, Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation, Harper Business, 2009
Roberto Verganti, 2009
Verganti, R. (2009). Design-driven innovation: changing the rules of competition by radically innovating what things mean. Boston, MA: Harvard Business Press. http://www.designdriveninnovation.com
IDEO, 2010 - 2011
http://www.ideo.com/images/uploads/hcd_toolkit/HCD_DELIVER_PDF_WEB_opt.pdf
Don Norman, Roberto Verganti, 2012
http://jnd.org/dn.mss/Norman%20%26%20Verganti.%20Design%20Research%20%26%20Innovation-18%20Mar%202012.pdf
Jim Kalbach, 2012
http://experiencinginformation.wordpress.com/2012/06/03/clarifying-innovation-four-zones-of-innovation/http://experiencinginformation.wordpress.com/2012/07/29/incremental-innovation-is-underrated//
10%
20%
20%
50%
Suggested distribution of resources
OTHER
Richard Buchnanan, 1998
http://www.ida.liu.se/~steho/und/viskult/468816.pdf
Buchanan, R. 1998. Branzi’s dilemma: design in contemporary culture. Design Issues 14(1):3-20.
Chalis Hodge, 2001
http://3.bp.blogspot.com/-7J0tM_FyUrg/T3RgU3HhyII/AAAAAAAAB7s/8cYSHtFzjUk/s1600/all-disciplines_challis-hodge.jpg
B. Joseph Pine II, James H. Glimore1998
http://hbr.org/1998/07/welcome-to-the-experience-economy/
To Sense To Learn
To Be To Do
Unix-D, 2005
http://www.unix-d.co.jp/en/ux/105.shtml
Luke Wroblewski, 2004
http://www.lukew.com/ff/entry.asp?121
Javier Cañada, 2004
http://www.terremoto.net/uxcosmos/UX_cosmos_javier_canada.pdf
Nico Nyman, 2005
http://www.nnyman.com/personal/2005/11/18/the-user-experience-equation/
Dirk Knemeyer, 2004
Nico Nyman, 2006
http://www.nnyman.com/personal/2006/03/03/definition-of-user-experience-second-version/
Dirk Knemeyer, 2006
http://www.uxmatters.com/mt/archives/2006/12/applied-empathy-a-design-framework-for-meeting-human-needs-and-desires-1.php
Luke Wroblewski, 2006
David Armano, 2006-2007
http://darmano.typepad.com/logic_emotion/2006/09/user_experience.html
David Armano, 2007
http://darmano.typepad.com/logic_emotion/2007/06/agency-ecosyste.html
Ardelius, 2007
Holger Maasen, 2006
http://boxesandarrows.com/ux-design-planning-not-one-man-show/
Flow of Experience in Time
Klaus Silberbauer , 2009
218
Lyndon Cereo, 2009 (?)
219http://www.slideshare.net/lycerejo/hierarchy-of-user-experience-needs
Info-Design, 2010 (?)
220http://www.info-design.net/laborbuch/2010/10/user-experience/
Stephen Anderson, 2011
221http://uxmag.com/articles/towards-an-ethics-of-persuasion/
Ethics of UX
Cloudforest Design, 2012
http://cloudforest.tumblr.com/image/15189047661
Dave Malouf, 2012
http://www.core77.com/blog/conferences/ixda_interaction12_preview_state_of_interaction_design_diverging_by_david_malouf_21597.asp
Chris Risdon, 2011- 2012
http://www.slideshare.net/livebysatellite/web-visions-portland2012ss
Peter Merholz, 2012
http://www.peterme.com/2012/09/
http://vimeo.com/52634329“UX as Movie Director.”
Jared Spool, 2012
http://www.slideshare.net/jmspool/mobile-ux-in-the-eye-of-the-perfect-storm-r2-1-up
Aaaron Housain, 2012
http://designingforexperience.com/2012/11/13/the-three-lenses-of-innovation-cx-ux/
Aaaron Housain, 2013
http://designingforexperience.com/2013/01/28/why-ux-and-cx-have-to-relate-to-organizational-change-ex/
Bruce Tognazzini, 2013
http://asktog.com/atc/the-third-user/
Hienadź Drahun@HDrahun
Hienadz.drahunhienadzdrahun