visitors and residents: a mapping exercise

50
#vandr UCLA, February 16- 17, 2016 Visitors and Residents: A Mapping Exercise Lynn Silipigni Connaway, PhD Senior Research Scientist William Harvey, PhD Consulting Software Engineer

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Page 1: Visitors and Residents: A mapping exercise

#vandr

UCLA, February 16-17, 2016

Visitors and Residents:A Mapping Exercise

Lynn Silipigni Connaway, PhD

Senior Research Scientist

William Harvey, PhD

Consulting Software Engineer

Page 2: Visitors and Residents: A mapping exercise

#vandr

V&R Framework

(White and Le Cornu 2011)

#vandrVisitors and Residents resources http://goo.gl/vxUMRD

Page 3: Visitors and Residents: A mapping exercise

#vandr

Visitor Mode

oFunctional use of technology

oFormal needoInvisible online presenceoInternet is a toolbox

(White and Connaway 2011-2014)

Page 4: Visitors and Residents: A mapping exercise

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Resident Mode

oVisible and persistent online presenceoCollaborative activity onlineoContribute onlineoInternet is a place

(White and Connaway 2011-2014)

Page 5: Visitors and Residents: A mapping exercise

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Educational Stages

(Connaway, White, and Lanclos 2011)

Page 6: Visitors and Residents: A mapping exercise

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(Connaway and White for OCLC Research 2012)

Page 7: Visitors and Residents: A mapping exercise

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Page 8: Visitors and Residents: A mapping exercise

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Personal

Institutional

Visit

orResident

Twitter

Facebook

TripAdvisor

Yelp

StackOverflow

PeninsulaLibrarySystem

GitHub

OpenTable

Flickr

GMai

lO

utlo

ok

Goog

le S

earc

h 4

Wor

k

Goog

le S

earc

h 4

Play

Skype

Google Drive

LinkedInGoogle/Bing

Webmaster Tools

weatherwest

Google Analytics

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Page 17: Visitors and Residents: A mapping exercise

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Mapping

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Let’s Make a Map

oOkay, here we go!

Page 19: Visitors and Residents: A mapping exercise

#vandr

Let’s Make a Map

oOkay, here we go!oOur friend Clippy will guide us along the way.

Page 20: Visitors and Residents: A mapping exercise

It looks like you’re trying to create a

Visitors and Residents map.

Would you like help?

Page 21: Visitors and Residents: A mapping exercise

Step 1: Draw horizontal and vertical axes.

Page 22: Visitors and Residents: A mapping exercise
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Page 27: Visitors and Residents: A mapping exercise

Write “Visitor” on the left, and

“Resident” on the right.

Page 28: Visitors and Residents: A mapping exercise

ResidentVisitor

Page 29: Visitors and Residents: A mapping exercise

ResidentVisitor

Write “Personal” at the top, and

“Institutional” at the bottom.

Page 30: Visitors and Residents: A mapping exercise

ResidentVisitor

Personal

Institutional

Page 31: Visitors and Residents: A mapping exercise

ResidentVisitor

Personal

Institutional

Now think really hard about your engagement with the Web. Making a

list can be helpful.

Page 32: Visitors and Residents: A mapping exercise

#vandr

My Engagement with the Web

oGoogle searchoGithubo Journal articlesoComputer science blogsoEmailoPersonal websiteoGoogle GroupsoGitter.imoHacker NewsoYouTubeoShopping/Purchasing/Bills

Page 33: Visitors and Residents: A mapping exercise

ResidentVisitor

Personal

Institutional

Try to think about how you use each service.

Plot your modes of engagement using one

or more boxes or regions.

Page 34: Visitors and Residents: A mapping exercise

ResidentVisitor

Personal

Institutional

Goog

le S

earc

h

Page 35: Visitors and Residents: A mapping exercise

ResidentVisitor

Personal

Institutional

Goog

le S

earc

h

Emai

l

Page 36: Visitors and Residents: A mapping exercise

ResidentVisitor

Personal

Institutional

Goog

le S

earc

h

Jour

nal A

rticl

es

Emai

l

Page 37: Visitors and Residents: A mapping exercise

ResidentVisitor

Personal

Institutional

Goog

le S

earc

h Github (Personal)

Jour

nal A

rticl

es

Gith

ub (W

ork-

rela

ted)

Emai

l

It looks like you have two

different modes of engagement

here.

Page 38: Visitors and Residents: A mapping exercise

ResidentVisitor

Personal

Institutional

Goog

le S

earc

h Github (Personal)

Jour

nal A

rticl

es

Com

p. S

ci. B

logs

Gith

ub (W

ork-

rela

ted)

Emai

l

Page 39: Visitors and Residents: A mapping exercise

ResidentVisitor

Personal

Institutional

Goog

le S

earc

h Github (Personal)

Jour

nal A

rticl

es

Com

p. S

ci. B

logs

Gith

ub (W

ork-

rela

ted)

Gitter.im

Emai

l

Page 40: Visitors and Residents: A mapping exercise

ResidentVisitor

Personal

Institutional

Goog

le S

earc

h Github (Personal)

Jour

nal A

rticl

es

Com

p. S

ci. B

logs

Gith

ub (W

ork-

rela

ted) Google

Groups

Gitter.im

Emai

l

Page 41: Visitors and Residents: A mapping exercise

ResidentVisitor

Personal

Institutional

Goog

le S

earc

h Github (Personal)

Jour

nal A

rticl

es

Com

p. S

ci. B

logs

Gith

ub (W

ork-

rela

ted) Google

Groups

Gitter.im

Hack

er N

ews

Emai

l

Page 42: Visitors and Residents: A mapping exercise

ResidentVisitor

Personal

Institutional

Goog

le S

earc

h Github (Personal)

Jour

nal A

rticl

es

Com

p. S

ci. B

logs

Gith

ub (W

ork-

rela

ted) Google

Groups

Gitter.im

Personal Website

Linkedin

Hack

er N

ews

Emai

l

Page 43: Visitors and Residents: A mapping exercise

ResidentVisitor

Personal

Institutional

Goog

le S

earc

h Github (Personal)

Jour

nal A

rticl

es

Com

p. S

ci. B

logs

Gith

ub (W

ork-

rela

ted) Google

Groups

Gitter.im

Personal Website

Linkedin

Hack

er N

ews

YouTube

Emai

l

Page 44: Visitors and Residents: A mapping exercise

ResidentVisitor

Personal

Institutional

Goog

le S

earc

h Github (Personal)

Jour

nal A

rticl

es

Com

p. S

ci. B

logs

Gith

ub (W

ork-

rela

ted) Google

Groups

Gitter.im

Personal Website

Shopping/Bills

Linkedin

Hack

er N

ews

YouTube

Emai

l

Page 45: Visitors and Residents: A mapping exercise

ResidentVisitor

Personal

Institutional

Goog

le S

earc

h Github (Personal)

Jour

nal A

rticl

es

Com

p. S

ci. B

logs

Gith

ub (W

ork-

rela

ted) Google

Groups

Gitter.im

Personal Website

Shopping/Bills

Linkedin

Hack

er N

ews

YouTube

Emai

l

Yaaay! You did it!

Page 46: Visitors and Residents: A mapping exercise

#vandr

How to Share

• Take a photo and email it to:

[email protected]

• For attribution, include in the email body:• Name (First, Last)• Title/Position• Employer/University• Age

12-18 19-25 26-34 35-44 45-54 55-64 65+• Highest Education Level

HS Diploma Bachelor’s Master’s Ph.D.

Page 47: Visitors and Residents: A mapping exercise

Discussion of Personal Mapping

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Beyond This Analysis

• We can learn about how we engage– personally, – professionally, – individually, & – collectively

• We can better understand our identity & dynamics

Page 49: Visitors and Residents: A mapping exercise

So What?

• Identify how target audiences – Engage with technology– Discover & access information

• Modify & develop services & systems

Page 50: Visitors and Residents: A mapping exercise

Thank You!

Lynn Silipigni Connaway, PhDSenior Research [email protected]@LynnConnaway

William Harvey, PhDConsulting Software [email protected]