© 2011 Quest Software, Inc. ALL RIGHTS RESERVED

Chris RobertsVirtualization Technology ManagerQuest Software

Virtualization Management with vFoglight® Bringing Clarity and Control to Virtual Infrastructure Management

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Fundamental ChallengeProactively understand, find and fix

CPU

•Multi-Core Processors

•Virtual Processors

Memory

•Sharing

•Over-commit

Network

•Shared Connectivity

•Load Balancing

•Redundancy

Disk

•Shared storage

•Fiber, iSCSI, NAS

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Problem Space

Virtualization

Management

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Problem Space Detecting, Diagnosing and Resolving Problems

Clarity

•Understanding the virtual infrastructure

•Determining performance and availability

Expertise

•Diagnosing problems

•Understanding the impact on other resources

Relationships

•Defining relationships between components

•Shared resources = operational challenges

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Problem Space Difficult to Plan for Growth and Change

Calculate

•Determining growth over time

•Understanding change

Scope

•Revealing unexpected growth for planning

•Anticipating future needs

Inform

•Forecasting and trending

•Planning based on scenarios

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Problem Space Unable to Associate Costs for Use of Infrastructure

Model

•Determining how to group and allocate costs

•Multiple groups use infrastructure resources

Track

•Determining resource utilization

•Capturing costs by host or group

Charge

•“Billing” accurately

•Multiple models may be needed

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Problem Space Connecting business SLAs to infrastructure

Define

•Determining what components support key services

Measure

•Understanding service performance

•Meeting SLA commitments

Report

•Informing key stakeholders of service quality, service health and availability

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The Ideal SolutionUnderstand, find and fix

Performance

Management

& Monitoring

Capacity

Planning

Service

Management

Chargeback

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Performance

Management

& Monitoring

Capacity

Planning

Service

Management

Chargeback

Automation

Virtual /

Physical

Storage

Infrastructure

Applications

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Bringing Clarity & Control to

Virtual Infrastructure ManagementvFoglight

Performance Monitoring: Detects and diagnoses problems to speed mean-time-to-resolution

(MTTR)

Highlights:

•Expert alerts & remediation

•Incorporates Industry best practices

•Predictive, Best Practice, Behavioral, Conditional

•Automation and remediation – fix the problem

•Architectural representations

•Relationships/interactions between components

•Deep visibility into the critical application infrastructure

Performance Monitoring

Performance

Management

& Monitoring

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Bringing Clarity & Control to

Virtual Infrastructure ManagementvFoglight

Capacity Planning: Plan, manage and optimize capacity to support growth and change

Highlights:

•Scenario-based models

•Understand the impact of change

•Forecast and trend reports

•To aid communication with others

•Predictive alerts

•Reveal unexpected growth

Capacity Planning

Capacity

Planning

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Bringing Clarity & Control to

Virtual Infrastructure ManagementvFoglight

Service Management: Construct business views of dependent components and measure SLA

achievement

Highlights:

• Provides service dependency models

• Automatically /manually generated

• Service-based dashboards and reports

• Service health and availability

• Resource consumption and more…

• Service-based alarms

Service Management

Service

Management

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Bringing Clarity & Control to

Virtual Infrastructure ManagementvFoglight

Chargeback: Tracks infrastructure utilization and costs so they can be recovered for the services

provided

Highlights:

•Leverages industry models

•Tiered Flat Rate

•Partial and Full Cost Recovery

•Direct Costs

•Uses models to allocate costs to services

•Produces “billing” reports

Chargeback

Chargeback

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vFoglight Validation

•6,500+ Customers Worldwide

•Serving SMB through EnterpriseServing Customers

•VMware Ready Optimized™

•Supports vSphere & extends vCenter

•New Hyper-V platform support

Extending Hypervisors

•High value, low cost solution

•Easy to install and use

•Scalable architecture and platform

Providing Value

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vFoglight Packaging and Key Features

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VMware ESX Server Monitoring

• How it works– Integrates with vCenter

Server via VMware’s APIs at user configurable levels

– Requires read-only rights– View datacenters, data

stores, resource pools, clusters, ESX Servers, and VMs

• How vFoglight helps– Allows admins to

visualize the entire virtual infrastructure

– Detect, diagnose and resolve (fix) problems quickly

– Operational in minutes, yet powerful and scalable

Description:

Understand the relationships and interactions between all the components in the virtual

infrastructure.

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Microsoft Hyper-V Monitoring

• How it works– Integrates with Microsoft

Server 2008R2 accessing multiple sources including WMI performance counters

– Requires read-only rights– View clusters, servers

and virtual machines

• How vFoglight helps– Allows admins to

visualize infrastructure across vendor plaftforms

– Detect, diagnose and resolve (fix) problems quickly

– Operational in minutes, yet powerful and scalable

Description:

Extended hypervisor support with consistent functionality and usability across all platforms

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Guest Process Investigation

• How it works – Start by viewing any

VM within vFoglight– vFoglight uses a touch

less connector to gather information using WMI (Windows) and SSH on Linux-based guests

• How vFoglight helps– Quickly determine

which processes are impacting VM performance

– Pinpoint which VMs are utilizing resources ineffectively

Description:

Drill-down into the processes running within VMs to understand internal performance & resource

utilization

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Workflows

• How it works – Build the workflow

process in the “automation” interface

– Test on “non-live” environment (VMware, or Hyper-V)

– Couple with alerts for assignments to fix specific problems

• How vFoglight helps– Easily perform

repetitive processes quickly and with consistency

– Tying workflows to alerts fix problems faster

Description:

Automate repeatable processes through managed workflows

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Service Management

• How it works – Groups VMs and

infrastructure components into services

– Allows admins to use those services to:• Record Status• Check Availability• Perform Chargeback• Report KPIs, SLOs, and

SLAs

• How vFoglight helps– Better aligns IT and

the business– Measure service levels– Recover costs for

services provided– Report key information

to stakeholders

Description:

Construct business views of dependent components & measure SLA achievement

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In-Context Administration

• How it works– Fix problems from within

the vFoglight Console– Execute common tasks like

start, stop, and pause

• How vFoglight helps– Eliminates lengthy

process• Accessing another

vendor tool• Locating the object

in question • Completing the task

Description:

Undertake common VM administration tasks in the context of the objects being viewed

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Capacity Planning

• How it works– Perform “what if?”

scenarios for moving VMs to or from actual/hypothetical servers

– Understand the impact one VM has on another for performance and availability

•How vFoglight helps– Reduce the need for

additional resources to support the infrastructure

– Reduce hardware costs while gaining administration efficiencies

Description:

Plan, manage and optimize infrastructure capacity for improved performance and better

resource utilization

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Chargeback

• How it works– Group together virtual or

physical hosts into tiers– Assign a cost (any currency

and arbitrary) to a each tier– Generate reports on an ad

hoc or scheduled basis to show the flat costs for a particular month

• How vFoglight helps– Determine utilization of

the infrastructure by different groups or organizations

– “Chargeback” costs to those groups based on their utilization

Description:

Allocate costs for the use of infrastructure to hosts or groups of hosts, both virtual or physical.

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Event Analytics

• How it works– Graphical display of

performance over a period of time with point in time events overlaid to identify the impact of change on performance

• How vFoglight helps– Enables users to

quickly determine whether a change is cause to a performance and/or availability issue

Description:

Measure performance trends against the impact of change over time to pinpoint issues due to

change

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Physical OS Monitoring

• How it works–vFoglight Management

Server deploys and agent–Agent collects metrics for

Memory, CPU, Disk I/O, and Network I/O

–Metrics processed–Color coding/movement

focus attention to problems

• How vFoglight helps–Performance issues on

physical servers in addition to virtual servers

–Want to consolidate virtual and physical monitoring into a single solution

Description:

Extends vFoglight visibility into the physical infrastructure (Memory, CPU, Disk I/O and Network

I/O) on Windows and Linux OS environments

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High Availability (Mgmt. Server)

• How it works–vFoglight Management

Server can be set for active/passive failover

– In the event of a failure, the clients automatically switch to a secondary server

–Continuous operation for monitoring the infrastructure

• Indicators of need–Mission-critical

infrastructures–Requirement/desire for

continuous operation the vFoglight performance monitoring solution

Description:

Configure the vFoglight Management Server to function in HA mode to ensure continuous

operation and service.

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Federation

• How it works–Separate instances of the

vFoglight Management Server can be deployed

–One instance is configured as the “Federator” and all instances are linked

–Federator can queried for a single pane of glass

• Indicators of need–Need to monitor multiple

infrastructures–Desire to have a “single

pane of glass” across multiple infrastructures

Description:

Integrate and manage large virtual & physical infrastructures, gaining maximum flexibility&

visibility.

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Third-Party Integration

• How it works–Uses XML and pre-

configured alert translation rules

–Understand and receive SNMP Traps as alerts

• How vFoglight helps:–Receive alerts from

third-party systems that support the infrastructure

–Forward alerts from vFoglight to enterprise monitors for more consolidated visibility

Description:

Enables organizations to forward alerts to, or receive alerts from, third-party monitoring systems.

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Best Practice:

With multiple vCenters,

each vFoglight Agent (Virtual-

VMware Agent) instance is

installed on

a dedicated VM and

communicates with

one vCenter

vFoglight

is scalable!

VMware Agent Overview – Multiple vCenters

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vFoglight - Data Collection Details

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Introduction• Perspectives• VMware• Hyper V• Event Analysis• Automation• Detect - Diagnose – Resolve• Administration

• Capacity Planning• Storage• FAQts• Chargeback• Service Management• Exchange• Active Directory• Reports

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Perspectives

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VMware

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Hyper V

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Event Analysis

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Automation

Back to Perspectives

How can I easily automate common tasks/workflow?

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Detect, Diagnose, Resolve (Remediation)How do I know if I have performance problems in my virtualized

infrastructure?

I need to be alerted of any problems affecting performance

How can I fix this problem fast?

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Detect – Problematic Activity

• VMware Alarm via User Interface

• Drill into problem area(s)

Customer Benefit: Quickly understand the virtual infrastructure through clear visual representations, color coding and movements to focus

attention on problem areas.

New

Hyper-V

Support

Customer Problem: Lack of visibility and understanding of state and health of VMs. Difficult to pinpoint and resolve issues quickly and

efficiently

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Diagnose Root Cause

• Click through to access alarm details

Best Practice Rule

Alert Remediation

Customer Benefit: Accurately diagnose the root-cause of incidents and problems and speed mean-time-to-resolution.

New

Customer Problem: Inability to quickly determine root cause and lack of understanding of the true underlying issue

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Resolve the Underlying Problem

• Select workflow attached to specific alarm

• Problem solved, alarm removed

Launch Automated

Workflow

Customer Benefit: Launch workflows specific to fast remediation of the problem to speed mean time to resolution by applying consistency to

problem solving

New

Customer Problem: Inefficient and inconsistent practices for resolving common issues – taking too much time and prone to

error.

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Administration

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Capacity Planning

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Storage

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FAQtsFAQts: I need a quick answer to common question

across my virtual environment

Mini FAQts: I need a quick answer in-context to my AD

& Exchange environments

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ChargebackHow can I easily identify costs for resources

used?

How can I report/bill for these costs?

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Service Management

How can I see a view of my entire service?

I need to create a service dashboard unique to

my environment

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Active Directory

How can I manage deeper into my virtualized domain controllers?

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Exchange

How can I manage deeper into my virtualized Exchange app?

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Reports

I would like, powerful, easy and flexible reporting

Out of the box

Wizard driven

Drag and drop

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Q&AThank You

vCommunity

vcommunity.vizioncore.com

http://twitter.com/QuestVirt