VIRTUAL TEAMSVIRTUAL TEAMS

Virtual teams:Virtual teams also known as Geographically Dispersed Teams(GT) - is a group of individuals who work across time , space, and organizational boundaries with links straightened by webs of communication technology. They have complementary skills and committed to common purpose, have interdependent performance goals.

Technology for Virtual Teams :

Web Pages Web conferences E-mail Directories , etc.,

charecteristicscharecteristicsAggression of team members

towards goalMulti team membershipScope for inviting external people

to work togetherCollaborate and co-operative,

Objective orientedSoft skills – important in the

virtual teams

TYPES OF VIRTUAL TEAMSTYPES OF VIRTUAL TEAMSEXECUTIVE TEAMSPROJECT TEAMSNETWORKED TEAMSSUPPORT TEAMSPARALLEL TEAMSWORK OR PRODUCTION TEAMS

HIGH PERFORMANCE HIGH PERFORMANCE TEAMSTEAMSTeams are needed in organizations

as a team can achieve things that individuals can’t. They can use the knowledge and skills of all team members to arrive at a solution. Being a part of high performance team generates ownership and commitment. It is a highly motivating experience.

Characteristics of High Characteristics of High performance Teamsperformance Teams• Transparency about their vision,

mission, goal• Commitment• Operates creatively• Clarifies Roles and Responsibilities• Well Organized• Builds upon individual climate• Resolves disagreements• Communications• Makes objective Decisions• Recognize celebrates success

Self Managing TeamsSelf Managing Teams These are group of employees, generally small

number of individuals, who takes responsibilities from their former employees’ and focus on their own abilities.

Characteristics of self managing Teams. Should be cross trained in technical abilities Will have power to plan & Work Responsible for scheduling , quality, cost and etc., Bottom up communications Big picture Mobility Empowerment Challenge/innovation Work and celebration

Working environment for self Working environment for self managing teamsmanaging teams

Defined objectivesSmall size and stable

membershipAccess to informationSupport by Top ManagementComplex and meaningful TaskRecognition and rewardInterpersonal skills

Building Team RelationshipsBuilding Team RelationshipsBuilding Team relationships motivates

employees to perform at their best and increases workplace productivity.

The following are the ways to build Team Relationship

Bringing out best in a TeamBeing dependent o each otherRelationship- Building even outside of Work

Empowered TeamsEmpowered Teams Empowerment refers to the sharing of power and

authority to make and implement decisions with non-managerial employees’.

Types of Empowered Teams Project Teams Total Customer satisfaction Teams Work unit Teams Important for Empowered Teams Authority Interaction commitment

LEADERSHIP ON TEAMSLEADERSHIP ON TEAMS Alan Keith’s Definition: “ Leadership is ultimately

about creating a way for people to contribute to making something extraordinary happen”.

Qualities for Effective Leadership: Listening Gathering information Refocusing Supporting Directing Checking and Testing understanding Building on ideas.

Cross Cultural Diversity in Cross Cultural Diversity in TeamsTeams Cross cultural team work is the essential ingredient

for effective organization of functions, both at the national and international levels . It promotes collaboration as also innovation.

Types of cross cultural Teams Token Teams - eg : group of Indians and ONE

American starts a business in Japan Bicultural Teams – eg: TEN Indians and TEN Chinese

starts a project at Hongkong Multi cultural Teams : eg : 5 Indians, 5 kiwis, 5

Russians and 5 English starts a oil refinery in Middle East.

Group Thinking as a Decision Group Thinking as a Decision Making Making Characteristics of group Decision Making

processNature of ProblemAcceptance of DecisionQuality of DecisionClimate of decision MakingTime availability

Effective Decision Making Effective Decision Making Techniques for Teams And GroupsTechniques for Teams And Groups Group/team decision Making techniques

Brainstorming Nominal group Technique Electronic Meeting D

No criticism Meet as Group E

say welcome need to speak on ideas L

Quantity is desirable discussion for clarity P

H

I

CHANGE AGENTSCHANGE AGENTSChange agents – 2 kindsInternal consultantsExternal Consultants

Role of change consultantRole of change consultant Need to understand the Industry and organization

standards Analyze the existed practices Compare employee pulse with employers’ brain Change requirement Company’s resources status Hierarchy of the company Existed HRD practices and identifying new OD

interventions Research about Industry practices Co-ordination with internal change agents Respect towards Top management interests Making communication channels, and tools identification Act as a bridge between and employer and employee’

A sensor of Business environment

Vertical to horizontal functioningLeadership at all levelsManager as a catalystShorter time-frame zoneBalancing work and personal lifeMaximization of information flow

Strategy formulationHuman resource managementMarketing and salesNegotiation/conflict resolution

FREEZE CHANGEProviding support to sustain in embedded change

IMPLEMENTATION CHANGE

MANAGING TRANSITIONInternal change for improvement

COMMUNICATION EFFICIENCYDeveloping awareness/winning confidence

CHALLENGING THE STATUS QUOString the environment of psychological discomfort

DEVELOPING VISIONARY LEADERSHIPCreating shared vision

PREDICTING AND MANAGING RESISTANCEMobilizing commitment

DEVELOPING PROCESS OF CHANGE/CULTURE

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