NHSmail is provided by NHS Digital in partnership with Accenture

NHSmailSkype for Business

Virtual Multi-Disciplinary TeamsLeeds City-Wide Summary Case Study

Virtual Multi-Disciplinary Team (MDT) Meetings providea vital touch-point for clinical teams across disciplinesto review their patients. The MDT enables clinicians togather a second opinion on their most complex patientsand promotes greater collaboration between services.

Virtual MDTs: Yeadon

More seamless, real-time communicationoutside the MDT

Where historically MDT meetings have taken place face-to-face, the team atYeadon has proven the benefits of making these virtual, using Skype forBusiness on the NHSmail platform; the benefits demonstrated include:

Increased cross-discipline attendanceenabling betterdecision-making

Improved productivitythrough smarterscheduling ofattendance

Reduced travel coststhrough remote accessto the MDT Meeting

Key lessons

• The hardware available to users will greatly impact the end user experience;investment and piloting is required to deliver the best experience.

Can neighborhood teams better co-ordinatecare of patients with the use of Skype forBusiness video conferencing?

• Advanced preparation of the MDT roster is required to make the best ofparticipants' time; this may require dedicated admin resource.

• Skype for Business user interface is easy to use and users naturally foundother use cases to get further value from technology; behaviour should beencouraged through communicating the benefits of the technology to clinicaland operational teams in meaningful, tangible terms.

The NHSmail Skype for Business service enables securecommunication and collaboration within, between, andoutside of NHS organisations and is accessible via mobileand desktop applications.

NHSmail Skype for Business

Connect instantly withcolleagues via anaudio or video call

Audio and Video Conferencing provides users with the tools to:

Share live images ofdesktop content anduse collaborative toolssuch as whiteboard orpolls

See the availability ofcolleagues updated bytheir Outlook calendarstatus

Communicate securelyon the move using theSkype for Businessmobile application

Why NHSmail?

Common secureplatform across the

geography

Supports multiplecollaboration use

cases

Designed, deliveredand managed for health

and care

Communication re-imagined for health and care...

Delivering across STPs toreduce pressure on urgent care

'Instant Expert' service models

Supporting acrosshealthcare sites to improve productivity and reduce travel costs

virtual peer review and collaboration

Enabling for educators across thecountry

digital coaching and teaching

Copyright 2017 NHS Digital. All rights reserved.

Thank you to all partners in delivering the Virtual MDTPilot at Yeadon:

• Leeds Community Healthcare NHS Trust• Leeds Teaching Hospitals NHS Trust• Leeds & York Partnership NHS Foundation Trust• NHS Leeds North CCG• NHS Leeds West CCG• Leeds City Council• NHS Digital• Accenture

Partners