virtual learning sessions” - the cpd standards office...“be an amazing online facilitator:advice...

“Be an Amazing Online Facilitator:

Advice and Top Tips for Delivering

Virtual Learning Sessions”

The Professional Development Consortium &

Open Dawes Training- May 2020

A Warm Global Welcome!

Housekeeping

Chat Etiquette

Q & A

Opportunities

Keeping Our Promise To You:

Responding to Last Weeks Webinar Poll:

“Topics to Support You During this ‘New

Normal”

Be an Amazing Online Facilitator:

Advice and Top Tips for Delivering

Virtual Learning Sessions

Our Time Today:

50 MINUTE WEBINAR WITH A Q & A SESSION

HOW TO BE AN AMAZING ONLINE FACILITATOR:

RECORDING, & SLIDES AVAILABLE SHORTLY

HOW TO BE AN AMAZING

FACILITATOR

amazing/əˈmeɪzɪŋ/

adjective

causing great surprise

or wonder; astonishing.

"an amazing number of

people registered"

Similar: astonishing

Stunning, breathtaking

Awesome, awe-inspiring

informal

very impressive;

excellent.

"she makes the most

amazing cakes"

THE POWER OF ONLINE FACILITATION

Pivot + Online Teaching + Social Distancing

=

New Normal x New Skill Set

+ Evolving Client Conversations

CPD FOR YOU ☺

OUR GUEST SPEAKER TODAY

Chris Dawes

“Even in real life, public speaking

is the number one fear…”

[email protected]: @Open_Dawes

facebook.com/OpenDawesTraining

Creating & Having the Ideal Perception of

Remote Communication

It’s a conversation, not a presentation!

Enables greater/more fluid “story telling”

If you can have a chat/quiz with family/friends

on webcam, you can communicate perfectly

Your audience are “in the camera”, look at

“them” as much as possible



Creating & Having the Ideal Perception of

Remote Communication

“Strive for progress, not perfection” If make a mistake, just keep going

Relate better to “real” person, not perfect

robot

Sharing knowledge, not Britain's Got Talent

– don’t put undue pressure on yourself!

Just be yourself (plus 10%)



Verbal Remote Communication

Considerations Speed – brain ahead of mouth + time to digest

Less “umm’s” & stumbles

More chance to be able to adlib

Pauses & Breathing!

“silence is golden” + it’s ok to think (both sides…)

Dramatic emphasis!

Silent “umm’s”?

Tip – drink water – double benefit

Catering for potential technical glitches



Verbal Remote Communication

Considerations

Clarity & tone even more important

Great chance to enhance to exercise your

verbal skills!

Conviction, enthusiasm, passion

Are all contagious

Think it is boring, it will be boring!

Nothing is boring if presented with the right

levels of enthusiasm!



Physical Remote Communication

ConsiderationsSmile

even if not on camera

Sit tall

energy, oxygen

Greater presence, look interested/enthused

Body Language/Movement

Even if not on cam, but don’t distract if you are



Physical Remote Communication

Considerations

Hands & facial expressions to emphasise

Even if not on cam

Look at camera

Even if not on cam

Red herbal tea bag?



Script/Content

Before planning the “script”, establish

Your objective(s) – during and after

Audience’s objective(s) – what do they want/need

Helps you set both the content and the tone

Presentation is not a scripted drama

List of key points need/want to cover

Bullet points

Specific quotes

Deliver in your [email protected]: @Open_Dawes


Script/Content

Sizzle AND Steak!

At the very least plan a middle, THEN a start and

finish.

Make sure the “why?” is presented and digested

Will always be 3 versions of your presentation

Less time and stress to learn how to read a

script/list than memorising/forgetting script

No one else knows your script!



Script

“Less script means

more of you!”



Starting

Pause, take a deep breath, make eye

contact (with camera/screen), and smile.

Grab their attention immediately

Give the “why” to obtain commitment &

purpose

Accept the “start” may be a secondary

phase, but still as vital & impactful



Questions from Audience

Establish & set rules at the start if questions during or after

Remember, if during

can lose control of flow

may cover it later in presentation

May not be relevant/important to all

Forum vs presentation?

If at the end, encourage them to note them down to avoid forgetting



Questions from Audience

Listen, and answer with empathy as well as

conviction

It is ok to think – silence is ok!

If don’t know the answer, don’t blag it! Promise

to get back to them with the answer, and make

sure you do!

If isolated question, suggest talk one-to-one after

the presentation.



Finishing

Don’t simply finish at end of questions!!

“Leave them wanting more”

Provide recap/summary

If appropriate, leave with a Call To Action

Powerful closing statement if possible

Habit – say LAST what you want

remembered MOST



Conclusion:

Key Points to Make Instant Difference

Slow Down, Take Pauses, Breath

Sit tall, Smile & look at “your audience”

Conviction/enthusiasm/passion

Conversation NOT Presentation

Bullets of points to cover rather than script

Habit – Say LAST what you want remembered

MOST



“Presenting & training remotely

will keep open/open doors; both

old & new; so don’t shy away

from it”



Keeping Our Promise To You:

Related Questions From Our Recent

Member Survey

Guidance & Tips for Online Facilitation

Top Tip: Planning Online Sessions

SUGGESTED BLOG:

Https://brightgreenlearning.com/2017/03/whats-explaining-items-facilitators-materials-equipment-

list.html

From Instructor To Effective Online

Facilitator

2014 ARTICLE FROM E-LEARNING INDUSTRY

Top Tip: Planning Online Sessions

SUGGESTED BLOG:

Https://brightgreenlearning.com/2017/03/whats-explaining-items-facilitators-materials-equipment-list.html

TOP TIP: Gain Attention By Story Telling

Suggested Blog:

https://medium.com/@mikeschoultz/how-to-gain-attention-with-storytelling-4fa009788d18

Top Tip: Utilising Visual Design For An

Effortless Transition To Online Training

SUGGESTED READ

https://connectandlearn.com/virtual-course-delivery/

?

TOP TIP: How to Engage Virtual Learners

both Physically and Cognitively

SURGESTED READ:

https://langevin.com/how-to-engage-virtual-learners-both-physically-and-cognitively/

USEFUL TIPS: INFOGRAPHIC:6 TIPS FOR SUCCESSFUL VIRTUAL

CLASSROOM TRAING (LIVE OR RECORDED:

➢ Producer

➢ Interaction

➢ Breaks

➢ Class Size

➢ Methods & Tools

➢ Training Time

SUGGESTED PRINT & PIN:

https://langevin.com/resources/6-tips-for-successful-

virtual-classroom-training-infographic/

GUIDANCE & ADVICE FOR CPDSO

GLOBAL COMMUNITY:

CREATING ATTENDEE WORKBOOKS &

RESOURCES FOR ONLINE SESSIONS

Making an E:Book (or workbook!) in Canva

GUIDANCE: Creating

“Fillable” Attendee Workbooks

For Online Sessions

GUIDANCE VIDEO:https://xaylibarclay.com/how-to-create-fillable-workbooks-

for-your-course-in-canva/

https://xaylibarclay.com/how-to-create-fillable-workbooks-for-your-course-in-canva/

Session Summary:

50 MINUTE WEBINAR WITH A Q & A SESSION

HOW TO BE AN AMAZING ONLINE FACILITATOR:

RECORDING, SLIDES & Q & AVAILABLE SHORTLY

Thank You For Your Time Today!

Our Ongoing Support For You & The CPDSO Community:

POLL – WHAT TOPIC NEXT…. ??

0203 745 6463

WWW.CPDSTANDARDS.COM

WWW.PROVIDEROFEXCELLENCE.COM

WWW.COACHOFEXCELLENCE.COM

Any question we can’t answer…..

….we will research & develop a follow up

factsheet!

virtual learning sessions” - the cpd standards office...“be an amazing online facilitator:advice...

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