virtual ideation session...virtual ideation session learning & collaboration in local gov’t...
TRANSCRIPT
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Virtual Ideation SessionLearning & Collaboration in Local Gov’t
Facilitated by:
Judi Brown, Co-Founder and Chief Impact Officer
Leah Tremblay-Adams, Design Researcher
© 2019, CivicMakers LLC
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Demonstrate virtual collaboration and ideation while tapping into the collective wisdom of the group.
● Collect and synthesize real-time data on challenges to Learning & Collaboration in Local Government
● Share big ideas for how to meet challenges● Have fun!
Purpose
Intended Outcomes
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We offer collaborative frameworks for designing effective public sector
organizations, programs & services.
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What we do
Improve Programs & Services Increase EngagementBuild Internal Capacity
Strategic PlanningDesign ThinkingService Design
Organizational DevelopmentChange ManagementFacilitation & Training
Stakeholder EngagementCommunication Strategy
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Human-Centered Design
EMPATHIZE
DEFINE
IDEATEPROTOTYPE
TEST
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Human-Centered Design● An approach to design that involves human input
throughout the entire process.○ Collaborative problem solving○ Multi-stakeholder engagement○ Creative experimentation○ Design with not for the end user
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Em·pa·thy
NOUN · /ˈEMPƏTHĒ/
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Ideation
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● Go for quantity and variety● Make it a headline!● Keep the energy high● Build on the ideas of others● Defer judgement● Encourage wild ideas!
Ideation Tips!
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Data Collection
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Data Collection
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How Might We…plan for digital service improvements while still in emergency response mode?
How Might We…provide critical training/learning opportunities while observing physical distancing?
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Process (for each How Might We…)
1. Individually, take notes on your experience/thoughts on the topic
2. As a group, share your ideas in the zoom chat3. Ideas will be mapped out, synthesized and
shared with all participants after the session
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What has been your experience
so far?
What are your pain points?
What resources/ opportunities
have you found?
What questions do you have?
How Might We… provide critical
training/learning opportunities while observing physical
distancing?
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What has been your experience
so far?
What are your pain points?
What resources/ opportunities
have you found?
What questions do you have?
How Might We…plan for digital service improvements while
still in emergency response mode?
![Page 17: Virtual Ideation Session...Virtual Ideation Session Learning & Collaboration in Local Gov’t Facilitated by: Judi Brown, Co-Founder and Chief Impact Officer Leah Tremblay-Adams, Design](https://reader033.vdocuments.mx/reader033/viewer/2022042301/5ecc8abc4e287448fe492370/html5/thumbnails/17.jpg)
Reflection